Managing Accommodation Services

Managing
Accommodation
Services

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Covered into PPT...................................................................................................................1
TASK 2............................................................................................................................................1
Covered into PPT...................................................................................................................1
TASK 3............................................................................................................................................1
P6. Key roles found within the housekeeping department.....................................................1
P7. The importance of forecasting linen stock and other guest suppliers to ensure sufficient
supply to meet demand...........................................................................................................2
P8. The importance of interrelationships between housekeeping and other key departments3
TASK 4............................................................................................................................................3
P9. The importance of scheduling maintenance or repair work to minimise description to
guests......................................................................................................................................3
P10. The importance of security within a selected company.................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................5

INTRODUCTION
Accommodation service industry is one of the largest growing sector which tend to offer
effective service to make business expansion. In this industry, companies offer diverse services
ranging from bed and breakfast to accommodating as well as catering facilities to the customers.
This assignment is based on Intercontinental Hotel group which is a British multinational
hospitality company. This firm was incorporated in 2003 and headquartered in Denham,
Buckinghamshire, England, UK. The written report discussed about the scale as well as size of
accommodation service that are found in this specific industry (Accardo, Kuder and Woodruff,
2019). Apart from this ownership, it is crucial factor that assist in accomplishing outcomes
appropriately. Front office plays an essential role in service sector as they assist in making
efficacious decision to offer better services to consumers. In addition to this, scheduling is
important to company as it aid to get things done effectively accordant to needs and demands.
TASK 1
Covered into PPT
TASK 2
Covered into PPT
TASK 3
P6. Key roles found within the housekeeping department
Housekeeping division in hospitality sector consist clean, comfortable and safe or secure
environment to consumers. In Intercontinental, the main role of housekeeping is maintain
surrounding clean and keep room neat accordant to customer (Jenčková, 2017). There are some
key roles and responsibilities of house keeping and they are explained as below:
Roles and responsibilities of executive housekeeper
 A housekeeper is specifically excepted to carry out a series of cleaning functions when
customer leave the room. It consist changing bed sheets, polishing furniture etc.
 The role of housekeeper incline to make general hotel environment attracting customer
that assist in develop consumer's experiences in effective manner (Kennedy and et. al,
2018).
1