Managing Accommodation Service

Managing
Accommodation Service

Table of Contents
INTRODUCTION...........................................................................................................................1
P1. Scale and size of accommodation services within hospitality industry...........................1
P2. Different forms of ownership available to accommodation services...............................4
P3. Role of grading, classifications systems and online review sites.....................................5
P4. Explain the organisation of front office functions within a variety of accommodation
services...................................................................................................................................6
P5. Discuss key roles within front office department.............................................................8
P6. Review key roles found within housekeeping department...............................................9
P7. Importance of forecasting linen stock and other guest supplies to ensure sufficient supply
to meet demand.....................................................................................................................10
P8. Importance of interrelationships between housekeeping and other key departments to
provide quality provision and services.................................................................................10
P9. Examine the importance of scheduling maintenance or repair work to minimise disruption
to guests................................................................................................................................12
P10. Discuss the importance of security in selected organisation........................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
The effective management of the accommodation services in hospitality sector is
considered as the most tough to practice and the managers in accommodation providing
organisations have to face a lot of things while setting up the planning and control for the overall
process. The luxury hotel industry of UK has a well renowned name of Four Seasons Hotel
London in it, it is ranked among top class luxury hotel. The hotel was established in London
England in 1921 as a very small venture of accommodation service provider in United
Kingdoms. This report is prepared on the determined information and facts of the respective
hotel company. This report is divided in 10 pass points which ultimately covers all the aspects of
accommodation services and the related departments along with their functions. Such as the scale
and size range of accommodation service centre, their grading system and the role of the front
office management in the respective accommodation company. Forecasting of the linene stock
and other variables within the hotel, the interrelationships between housekeeping and other
departments of hospitality sector and importance of security and scheduling the maintains for
any repair work within the working place of the departments are further discussed in this paper.
P1 Identify the scale and size of the accommodation services found within the hospitality
industry
The hospitality sector within UK is flourished with a vast quantity of luxury
accommodation. Among them the Four seasons hotel England promises to provide the best
accommodation service to the customers. The scale and size of these accommodation services
are described as below:
Luxury – The highest range of service are classified in the luxury section. The visitors who
subscribes this segment are befitted from getting certain advantages.
Mid-range – The midrange segment involves the type of medium scale hospitality sector. He
hotels with rating of 3 and 4 are classified in midrange scale of accommodation service
Budget or Limited – The hotels in accommodation service which provides a very limited
options of facilities to its visitors and new guests. These are considered as the cheap source of
getting the accommodation service.
P2 Forms of ownership available to accommodation services
1

The ownerships in accommodation services are generally classified in multiple forms
these are as sole traders, partnership, limited company by shares etc. some of the major
classifications are described with advantages and disadvantages hereby in relation to the
hospitality sector of UK:
Ownership Description Advantage Disadvantage
Sole Trader A single owner of an
accommodation service
is known as the sole
trader.
No profit is divided on
the basis of ownership.
The single person is liable
for all the negative factors
all by oneself.
Partnership When two or more
persons come together
to perform the business
according to their
proportion of ratio.
There is no compulsion
for paying the income
tax within these
partnership firms.
The rise of conflicts is
common in these type of
companies.
Limited
Company
A certain limit is
determined in these
types of firms in respect
of either shares or
liability.
Each and every
member is liable only
for their respective
share and investment in
the said organisation. .
Outsourcing of funds is
not allowed as these types
of organisations have
fixed capital.
Franchise It is a systematic
approach of expanding
the business by sharing
the ownership
particularly of every
branch under the
company's
Franchises can enhance
the revenue and
popularity of the firm.
The optimum market
capturing can also be
achieved by the
accommodation service
provider.
This form increases a high
chances of brand failure
among the respective
market. If the said
franchisee would not be
able to operate on certain
standards of the ultimate
hotel.
2