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Managing Accommodation Services | Assignment

This assignment is about managing accommodation services in the hospitality industry, providing an overview of different forms of ownership, classification systems, front office functions, housekeeping management, and facilities and security functions.

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Added on  2020-10-22

Managing Accommodation Services | Assignment

This assignment is about managing accommodation services in the hospitality industry, providing an overview of different forms of ownership, classification systems, front office functions, housekeeping management, and facilities and security functions.

   Added on 2020-10-22

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ManagingAccommodation Services (LO3 and LO4)
Managing Accommodation Services | Assignment_1
Table of ContentsTASK 3............................................................................................................................................3P6 Key roles in housekeeping department (covered in PPT).................................................3P7 Importance of forecasting linen stock and guest supplies to meet demand......................3P8 Importance of interrelationship between housekeeping and other departments to providequality services.......................................................................................................................3TASK 4............................................................................................................................................4P9 Importance of scheduling maintenance work to minimise disruption..............................4P10 Importance of security in Hotel.......................................................................................4CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................6
Managing Accommodation Services | Assignment_2
TASK 3P6 Key roles in housekeeping department (covered in PPT)P7 Importance of forecasting linen stock and guest supplies to meet demandForecasting is defined as the rough idea of the guests who visited in the hotel at thespecific time period (Peters, 2012). As the Marriott international has a good brand image in theworld because they provides various effective services to their customers such asaccommodation, large space in rooms, curtains etc. As there are a large number of customerswho regularly visits in the hotel so the hotel staff has responsibility to provide better services tothem which will be helpful for them in providing satisfaction to their regular customers. Throughforecasting, they will easily make plans for providing best services to their customers. There arevarious reasons for planning the linen stock for their customers so that they can provide bettersatisfaction to them. For example large number of customers visited in the festive season so themanagement of Hotel have to make proper forecasting for the stock. Through which, they will beable in providing better services to their customers without facing any shortage of linen stock.P8 Importance of interrelationship between housekeeping and other departments to providequality servicesHousekeeping segment is considered as an important department in Marriott hotel. Thereare various departments which are providing their services for effective functioning of hotel.Some interrelationship of this department with another departments are explained as below:If the front office will be clean and effective in nature then it will provide positive impactto the guest who are coming in the hotel for spending their precious time. Hence, it can be saidthat there is an interrelation between Housekeeping and Front office departmentThe employees of Housekeeping department has responsibility to make clean therestaurant, dresses of the employees etc. which will be helpful for the food and beveragedepartment to provide hygiene quality in food and working style. Which defines theinterconnection between housekeeping and food and beverages department.Housekeeping department is also related with the security department. As thehousekeeping department has responsibilities to cleaning the rooms on the regular basis if theyfind anything in the rooms then they have a duty to provide this to the security department.
Managing Accommodation Services | Assignment_3

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