logo

Managing Accommodation Services in Organisation

   

Added on  2021-02-19

9 Pages2756 Words14 Views
 | 
 | 
 | 
Managing AccommodationServices
Managing Accommodation Services in Organisation_1

Table of ContentsINTRODUCTION...........................................................................................................................1Overview of the organisation.......................................................................................................1TASK B...........................................................................................................................................1Four different operational roles, their progression routes, their required skills andinterrelationships between housekeeping and other key departments in an organisation...........1Role of forecasting linen stock and other guest supplies in managing business efficiently........4Interrelationships between facility management and the housekeeping department as well asother key departments in an organisation....................................................................................5Importance of security within Premier Inn..................................................................................6Importance of maintenance and security in an organisation.......................................................7CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................9
Managing Accommodation Services in Organisation_2

INTRODUCTIONAccommodation in Hospitality industry refers to the services which includes roomprovide to the guests for their staying, provide food and provide other hotels' facilities. It is oneof the major sector in the hospitality industry (Nieves and Quintana, 2018).Present report will highlight the four operational roles, their progression routes andrequired skills. It will also tell about the interrelationships between various operational and non-operational departments. It will demonstrate the importance of forecasting linen stock and otherguest supplies. It will also analysis the importance of maintenance and safety for theorganisation. Overview of the organisationPremier Inn is a largest hotel chain in the United Kingdom. Its headquarters is inDunstable, United Kingdom. It was founded by Whitbread in year 1987. This hotel chain providetheir hospitality services to limited market such as United Kingdom, India, Ireland, Germany,United Arab Emirates and Qatar. Its key people is Alison Brittain who is the chief executiveofficer of the organisation. TASK B Four different operational roles, their progression routes, their required skills andinterrelationships between housekeeping and other key departments in an organisationVarious 4 operational roles, their progression routes and required skills in Premier InnHotels are as follows - Operational Role 1 – Housekeeping – It is an operational department in the Hotels which dealswith the cleanliness of the hotel and its related premises. Required skills are as follows - Time management skill – Housekeeper of the Premier Inn must have time management skills asthey have very limited time and maintenance of a lot of rooms on time. Communication skills- The person must have proper communication skill. He or she shouldknow how to communicate with guest, staff, manger, etc. and in what way (Möhring and et.al.,2018). Operational Role 2 –Reliable services – In this staff role is to offer reliable services to guest.They provide variety of services that includes serving food, cleaning, etc. the required skills areas follows :-1
Managing Accommodation Services in Organisation_3

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Operational Roles and Interrelationship in the Accommodation Industry
|9
|1962
|100

Managing Accommodation Services in Premier Inn
|11
|3206
|38

Managing Accommodation Services
|11
|3228
|62

Importance of Security in Hospitality Industry
|10
|2814
|98

Managing Accommodation Service
|13
|4309
|85

Managing Accommodation Services in Hospitality Sector - Desklib
|11
|3020
|320