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Managing and Developing People in the Hospitality Industry

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Added on 2022/12/22

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This document discusses the importance of managing and developing people in the hospitality industry. It covers topics such as the systemic approach to performance management, stages of team development, and understanding leadership in the 21st century. The document provides insights into the strategies and techniques used in Accor hotel to improve the efficiency and productivity of its staff. It also highlights the essential qualifications and desirable experience for HR managers in the hospitality industry.

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Managing and Developing People in the Hospitality Industry

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