Managing the Customer Experience in Food and Beverage Operations

MANAGING FOOD AND BEVERAGE
OPERATIONS

TABLE OF CONTENT
 Introduction
 Various forms of organizations within the F&B industry
 Different rating systems used for the F&B industry
 Current and future trends influencing F&B companies
 Analyze the present and future trends influencing F&B organizations
 Review various F&B organizations adapted to current and future trends
 Conclusion
 References

INTRODUCTION
 Food and beverage industry is one of the big industry
in which people are involved in purchasing raw
materials, manufacturing final products and services,
keeping the inventory of materials and many more.
 It is very important to maintain high standard quality
products to retain and attract the customers.
 This presentation is made upon L'Enclume
Restaurant Business.
 This presentation aims to cover various range of
organisations within the F&B industry.

VARIOUS FORMS OF ORGANIZATIONS WITHIN
THE F&B INDUSTRY
 There are different types of businesses found in the
food and beverage industry. The further discussion is
underneath:
 Fine dining restaurants: Luxury restaurants are
such establishments for food and beverages where
exceptional meals are served with especial
presentations. There is a profile of customers
who have high spending power while addressing
to eating as an activity.
 Mom and Pop Restaurants: These restaurant
businesses are generally simple, cheaper and well
prepared food and table service organisations in
comparison with luxury restaurants.