Overview of Managing Information System

Date:
To,
The Board of Directors
Suite 142, Level 3, 416-418 Pitt Street,
SYDNEY, NSW 2000, AUSTRALIA,
Darlinghurst, New South Wales 2010, AU.
Respected Sir or Madam,
I would like to draw your attention towards the current situation of our business. The
business was currently facing problems in performing their operations which disallow the
business to provide quality services to their customers. Each and every business operations are
driven through internet and our business requires high assistance of information systems. These
system can allow our business to develop the performance as well as can allow us to provide
better quality services to the customers. The business performance can be enhanced as well as
these systems can increase the productivity of the business. In this specific report, we planned to
implement ERP systems in our workplace which can enhance several business areas. In these
recent days, the customer requirements are increasing in a higher rate. Therefore, the customers
can be satisfied with the effective use of the proposed ERP system.
ERP system facilitate numerous benefits for our business. The major benefits are: they
help the business to perform more than one task at the same time which allow the business to
focus on multiple business areas at the same time. Efficient and effective business decisions can
be taken in appropriate situation. These systems allow the business to enhance the
communication channels as well as provide smooth communication channel to the business. The
history of ERP implementation in several business is quite interesting as well as it showed that
they developed their business within few months after the implementation of the concerned
information system.
Therefore, I requests you to approve our request and allow us to implement the ERP
systems. We need you as a sponsor for the implementation of this ERP system in our workplace.
We are attaching one sponsorship fact document along with this proposal which will allow you
to take easy and effective decision regarding the implementation of this ERP system. We are
highly thankful to you for giving us time to read this proposal package.
Sincerely,
Jacinta Roodgers,
Marketing Lead.

MANAGING INFORMATION SYSTEM1
Table of Contents
Executive Summary.............................................................................................................2
Introduction..........................................................................................................................2
Discussion............................................................................................................................2
Background of Organization............................................................................................2
Opportunity and Problem of IT/IS...................................................................................2
SDLC Cycle.....................................................................................................................2
Post Implementation Analysis.........................................................................................2
Project, Risk and Change Management...........................................................................2
Conclusion...........................................................................................................................2
References............................................................................................................................2
Appendices..........................................................................................................................2

MANAGING INFORMATION SYSTEM2
Executive Summary
In today’s days each and every industry is using the technology to perform their daily
business operations. These industries use these technologies in various means. The mostly used
technology in every industry is the internet technology. They utilize internet technology for
producing and delivering their services to their clients. The delivery and the production of the
services becomes efficient and are delivered to the customers instantaneously. Moreover, the
internet technology allow smooth and quick communication among the customers and the
businesses. This technology is used with the help of the various information systems. Therefore,
the business operations are driven by these information technologies and systems. This study will
be dealing with ERP system and its implementation in a chosen organization. The study will also
describe the effectiveness of the ERP system in the E – commerce industry. ERP has been
assisting the industry by providing multiple business approaches such that it can achieve the
business goals. The ERP system is utilized to integrate every functional areas of the business into
a unified system. It is commonly regarded as an integrated software which is usually used for
loading, storing, presenting and processing the data. It provides an integrated and continuous
view for the business by dealing with the common database of the business that is operated by
the DBMS. The system can also be used for tracking several business properties as cash,
production volume and raw materials. The stakeholders of the businesses can easily
communicate with the help of the ERP system. Therefore, in this research proposal,
implementation of the proposed ERP system in the chosen organization is provided. The various
aspects of the implementation is discussed in this research proposal.

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Introduction
The modern technologies is developing the field of information technology. The internet
technology is used by the IT businesses to conduct their daily business operations. This
technology allow businesses to gather their own business motives and goals especially the
internet technology benefits the e-commerce field in various means as all the business operations
of the e – commerce industry is operated through internet technology where each and every
business departments and areas are interconnected with other by this technology.
Communication becomes easier with the help of internet technology. The query of the clients are
easily clarified with the help of this technology. Moreover, the business can know the customer
requirements easily which help the business to satisfy the customers. The e–commerce business
are highly dependent on the information systems too which allow them to perform their
operations easily (Gangeshwer 2013). Each and every information system is used to conduct
some specific business operation. These information systems allow them to conduct their
operation in a quick and efficient manner. These intelligent systems benefit the e – commerce
business in various means like improving the efficiency of the both the workplace and the
workforce, allowing the business to gather the competitive advantage in the market and provide
effective communication (Bargiela-Chiappini and Nickerson 2014). All these benefits
collectively allow the business to meet their customer requirements and hence allow the business
to achieve the business goals.
This research proposal specifically focus on the effectiveness of the ERP in an e –
commerce business. The selected business for this study is a boutique hub namely, Stelly
Australia. This research proposal will describe the impact of ERP system on Stelly, the
implementation phases of this ERP system is also described with the help of the SDLC model.

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The proposal also described the feasibility of these system by conducting a system analysis.
Lastly, the proposal ends with various management approaches used in managing the proposed
ERP system in the working environment of Stelly.
Discussion
Background of Organization
Stelly is a medium sized boutique hub which was initially started in Sydney’s North Shore in the
year 2005. The organization is an e-commerce business which sells boutique products through
their website. It gradually expands its business by opening outlet in four various location in
Sydney. The business keeps on developing with the increasing number of customers. The
business keeps on developing with the modern technologies. The business mainly aims in
defining people with their fashion. The vision of Stelly is “Fashion isn't just a word or a trend.
It is what we believe in”. The organization is changing the world from ordinary to extraordinary
context. The business allow the Australians to shape their personality by their boutique. The
mission of the concerned business is “We believe fashion has its value, yet should be
reachable, and shouldn't stop you from expressing yourself”. The business is aiming to
develop its performance and increase the sales by increasing the productivity of their products.
SWOT analysis
As an ecommerce business, Stelly comprises of numerous strengths. The most attracting
strength of Stelly is its customer reach as well as the distribution of its products and services.
Another strength of the Stelly is the quality cost structure which allow them to provide their
services and products at minimum cost range for the customers (Khodakarami and Chan 2014).

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The business also invested more fund for developing the skills of their staffs. This allow them to
handle the business operation efficiently.
The high expenditure can impact negatively to the business of Stelly. The business
comprises of low standards of their current business assets compared to its liabilities. This can
result in liquidity issue of the business. The business also faces deficiency in the proper financial
planning. This can lead to negative result for Stelly.
Stelly has huge opportunity to raise the number of customers. The internet technology
allow them to catch the attention of many people at same time. A single online advertisement can
allow them to involve multiple customers in their business (Nyadzayo and Khajehzadeh 2016).
The field of digital marketing benefits the individuals in many ways.
Data leakages is one the major threat faced by Stelly. Data leakage can exploit a business.
Therefore, Stelly should look after this factor critically. The developing technologies are
allowing numerous attackers to trigger attacks on the sensitive information of a business.
Another threatful factor for Stelly is the high competition level of the market. The exchange rate
keeps on changing which can lead to change the business plans in a frequent manner. Therefore,
Stelly is developing by using the modern technologies but at the same the business is threatened
by those technologies too.
Opportunity and Problem of IT/IS
The concerned business frequently faces issues in managing their business operations and
therefore, it requires huge assistance from the information systems. The internet technology is
widely used in Stelly. This technology is used by the business to deliver their products to the
customers. Management of these information system is a highly complex process (Ismail et all.