Leadership and Global Impact

This assignment requires a deep dive into the biographies of influential leaders who have shaped the world through their operations. Students are expected to analyze the strategies, actions, and impact of these leaders on a global scale. The focus is on understanding how leadership influences events and outcomes across different contexts.

Managing People and
Career

Table of Contents
COVER LETTER ...........................................................................................................................1
APPLICATION FORM ..................................................................................................................2
CV....................................................................................................................................................4
INTERVIEW PRACTICE...............................................................................................................6
REFERENCES................................................................................................................................8

COVER LETTER
I am writing to express my interest in the position of Business Leader which was
advertised in daily newspaper “The Guardian”by your organisation i.e., UNIQLO . As a self
motivated person with the work experience of 8 years in one of the reputed competitors of
UNIQLO that is Zara. After gaining knowledge about various aspects of retail segment I would
like to use my knowledge and expertise to work for your prestigious organisation.
My capability to work as a team leader following with doing the work before the
deadlines makes me efficient to add extra value to the project on which I am working on. This is
one of the reason which has made me a successful and handy employee for the retail
management. In past I have a sound background which shows my dedication and loyalty towards
the project on which I am working on as I try to put full efforts to make things possible. I am a
dependable and dedicated person who has a history of managing high volumes and revenue
locations. I am very versed with all aspects of retail management which includes merchandising,
inventory control, purchasing, consumer service. The other key knowledge which I posses is of
the bookkeeping and administration which makes me flexible in handling various different
situation in the company.
At the previous store where I gave my services I played a crucial role in establishment of
the store and at the times I had been also looking to regularly changing of the themes which
attracted a lot of customers towards store. I looked at products which are coming in the store thus
ensuring that they are of better quality, staff management and layout of of the store. Each of
employees who works with me I make sure that they maintain good relation with me so I
personal interact with them. I am a person who prefer doing the operations through following the
concept of teams as with this workload can be reduced thus bringing efficiency at the work.
As a business leader I have received awards and recognition for my work in bringing
customer satisfaction through business development plan incorporated by me at my previous
work.
I am an effective organizer and planner, it is my friendly nature which allows me to
interact with other employees in proper manner from lower level to upper level. I am confident
enough to brings enthusiasm and motivation wherever I work. I am a true leader who motivates
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and encourages the staff and co-workers to show their abilities so that organisational goals can
be achieved in time with proper measurement.
The attached curriculum vitae (CV) with this gives you a detail description about my
potential for bringing a handy contribution to the organisation where I desire to work for. I
believe that it will be advantage for us mutually if I have been called for a general meeting. So I
would be grateful for the opportunity to show my abilities and skills further at a personal
interview.
Please feel free to set a meeting at any time.
Your Sincerely
XXXX
APPLICATION FORM
Q1. Why you want to work as business leader for UNIQLO ?
UNIQLO is worldwide known for their high quality clothing products and I feel that as a
leader I will grow myself in such a prestigious organisation. Your business is known for making
a commitment for better lifestyle to the society so I would love the opportunity to utilise my 8
years of experience in retail segment to contribute in your mission. I always looks at your social
media pages and by the reviews of users of the product it can be analysed that how people are
enthusiastic about your clothes. In fact, I personal wears your clothes just because you offer
quality products at suitable prices. You are not only market leader in this segment but known as
an organisational with strong financial and business model. There is one of my friend who is
currently working in the organisation and through his words of mouth I am able to know the
reputation of UNIQLO when it comes to employee relation. In all, this is a firm who can help
me in growing myself thus enhancing my skills at personal and professional.
Q2. What is your experience in team working and team leading?
I always believed in doing the work in a team and enjoyed the concept of team
environment. I have the tendency of leading team given to me as in past I have successfully
completed some of the team projects at Zara where I used to work in past. There I have executed
a communication platform between the team member so that we could enhance ourself as a team.
I believe that I am comfortable in giving contribution in team whether role given to me is of both
a leader and the member. At my previous company I along with other 6 members were asked to
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adopt a new theme at the retail store. This was a task which required collaboration so I have
decided that all work will be distributed according to the skills and abilities posses by the
members. So I have made the things quite clear and a time frame of 3 days was decided. After
having the plan we all executed with joint effort and become successful in giving the store trendy
look. Team work gives me a greater sense of responsibility in developing unity among the team
members helping in reducing the workload.
Q3. What approaches you use to resolve any issue in different situations?
During the seasons there is lots of customers which comes to the store to buy the
appraisals so during this time the sales goes up. But with this there also comes a lot of problems
of handling the customers. There was one incident when I faced the issue of proper allocating the
tasks to the salesmen. I came to know that customers are not attended properly because everyone
was given different tasks by not looking at their abilities and skills. So to ensure that this thing
does not happen a meeting was called and each one of them was asked about the issue they were
facing. There skills were analysed and to know who will be effective at which position each of
them was given certain tasks which they have to perform. According to it a review report was
developed and each of them was given certain areas at the store to handle. To get better results I
asked them to support each of them and those who will be performing well will be given certain
rewards and incentives. This has brought drastic results and within a week the sales of store went
up.
Q4. How to able to deal with the multitasking and meet the deadlines?
I like to do two things in a single time at my personal and professional life and I prefer to
to have many things going on at once. It keeps my interest and help me in moving forward. I find
gratification in accomplishing more than less so I prefer to take on a little more. It is quite far
better in handling only one issue at a time. I show my full potential during doing any multitask
job and it happens that sometime I face conflicts so I resolve them with different approaches
according to situation. I set the priority for the task which has to be done so that the projects can
be done before deadlines. The one which is quite complicated is resolved with utilising the
resources which acts as competency for the organisation in which I have worked. At a time I can
set goals to know guide my team members that what approaches they have to follow thus making
a structure plan to do any task at a time.
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Q5. Tell us your experience in influencing and communicating effectively with other?
While working at Zara, a time came when I was asked to give my services for 2 months
in another store of Zara in the same city. The reason behind this was to bring change in the
working environment for that store as the working environment out there was quite negative.
Due to this the sales was going down and nor employees had proper coordination with each
other. The first thing which I have done there was calling the staff for personal counselling so
that I can know what are their expectations and what makes them motivated. After analysing the
whole scenario I have set a communication platform through those facing any of the issue can
contact me by mails, chats, personal interaction and in the group meeting. There was training
sessions so that the employees can perform in any situation thus making them flexible. I set the
reward system and asked each of them that those who will be performing well with their team
members will be entitled for promotion or incentives. This had positive effect and after the
month store staff were working and was helping each other.
CV
CURRICULUM VITAE
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PERSONAL SUMMARY
A dedicated Business Leader who performs and delegates all her multiple duties in a right and
professional manner. XXX has a straight and fair approach to manage any workforce and has
the experience of handling store management and ensuring that the resources are utilised in
right manner. Other than his ability to lead a team he can also motivate the employees so that
they can perform well thus helping the organisation to make better decisions concerned with
staff and store. He has been looking forward to join an organisation who gives him the
opportunity to enhance his abilities and skills.
WORK EXPERIENCE
Company Name:- Zara
Location:- Zara Store, 21 Street, London
Position:- Business Leader
Years of Experience:- 8 years
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Duties:-
 Distribute tasks to the staff members on the basis of their skills;
 Executing new initiatives and making it understand to all team members;
 Providing right information about the performance of the employees.
KEY SKILLS AND COMPETENCIES
 Setting the priority for the tasks and making sure that those are completed in a effective
manner;
 Well Versed with Microsoft Office tools;
 Checking the quality of the products;
 Develop and manage a team;
 Focus on working according to the set goals;
 Always ready for supporting the staff when they are facing any kind of issue;
 Know the values of Corporate Social Responsibility (CSR) and know how to link these
to the organisation;
 Always try to do things with a unique and innovative way;
 Committed to promote fair equal opportunities at workplace at all stages.
ACADEMIC QUALIFICATIONS
University of London
MSc Business Management 2007-2009
Bsc Leadership 2005-2008
AREAS OF EXPERTISE
 Managing and Guiding Team Members
 Fulfilling the Paperwork Requirement
 Dispute Management
 Employee Motivation
 Decision Making
LANGUAGE
 English and French
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PERSONAL SKILLS
 Passionate
 Self Motivated
 Confident
 Hard Working and Dedicated
 Focused
CONTACT
123 Street, London, England
INTERVIEW PRACTICE
At the time of interview simulations it was needed that we should act as interviewers and
interviewees for hiring the leader for UNIQLO store. With such kind of practice I have gained a
lots of benefits and came on certain reflections which are mentioned below:-
 After the interview, I have came to know that there are certain key criteria on which the
interviewers of UNIQLO were judging and they ensured that through this they will able
to know my personality from various angles.
 Through this practice, I have gained knowledge about my personal and professional skills
which I have. This has gave me the ways which can be adopted by me so that I can give
better performance in next interviews. I can say that I was feeling nervous during the
interviews but now I have developed a self confidence that you don't have to worry if you
show the right attitude.
 Other than all, I have analysed that I have didn't gave quite satisfactory answers due to
feeling of nervousness. Although I am convinced that before going for an interview I
need to gain more knowledge about the company where I am applying for the job. I need
to analyse the intention of the interviewers during the interviews and give responses
according to it.
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ASSESSMENT CENTRE PRACTICE
This is where you include your reflections from the seminar group assessment simulation.
In the process of team practice I was asked to handle the team and make sure that I along with
my team members check the quality of the products coming in the store. After having discussion
we reached to the decision that how we will be doing this thing and what roles have to allocated
to each member. From this I have made the following reflection:-
 After forming the team, I founded was hardly aware about the skills and abilities of the
staff which made me confused about the fact that whether the decision will be effective
or not. But gradually I gain confidence as I personally interacted with them.
 In the personal interaction they shared their likes, dislikes and interests through which I
learned the important role of team in every task which has done. With this I came to
know how to start forming a team.
 In coming future, I will try to show my interest in more group activities so that I can gain
more knowledge about my potential thus assisting me in making right decision. This will
also help me in developing myself at personal and professional level. In my spare time I
try to take read the biographies of the leaders who had influenced the worlds with their
operations.
REFERENCES
Books and Journal
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Bush, T. and Middlewood, D., 2013. Leading and managing people in education. Sage.
Thomson, R. and Thomson, A., 2012. Managing people. Routledge.
Osland, J. and Turner, M., 2011. The organizational behavior reader. Pearson.
Benjamin, B. and O'Reilly, C., 2011. Becoming a leader: Early career challenges faced by MBA
graduates. Academy of Management Learning & Education. 10(3). pp.452-472.
Dowling, P. J. and Donnelly, N., 2013. Managing people in global markets—The Asia Pacific
perspective.
Leonard, D. A., 2011. Core capabilities and core rigidities: A paradox in managing new product
development. In Managing Knowledge Assets, Creativity And Innovation (pp. 11-27).
Warin, J., 2011. Ethical mindfulness and reflexivity: Managing a research relationship with
children and young people in a 14-year qualitative longitudinal research (QLR)
study. Qualitative Inquiry. 17(9). pp.805-814.
Lent, R. W., 2013. Career‐life preparedness: Revisiting career planning and adjustment in the
new workplace. The Career Development Quarterly. 61(1). pp.2-14.
Pifer, M. J. and Baker, V. L., 2013. Managing the process: The intradepartmental networks of
early-career academics. Innovative Higher Education. 38(4). pp.323-337.
Hotho, S. and Champion, K., 2011. Small businesses in the new creative industries: innovation as
a people management challenge. Management Decision. 49(1). pp.29-54.
Rimmer, J. H., Chen, M. D. and Hsieh, K., 2011. A conceptual model for identifying, preventing,
and managing secondary conditions in people with disabilities. Physical
therapy. 91(12). pp.1728-1739.
Gerber, M and et. al., 2012. Managing psychological contracts in the era of the “new”
career. European Journal of Work and Organizational Psychology. 21(2). pp.195-221.
Thompson, C. and Gregory, J. B., 2012. Managing Millennials: A framework for improving
attraction, motivation, and retention. The Psychologist-Manager Journal. 15(4). p.237.
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