Managing People in Organisations

MANAGING PEOPLE IN
ORGANIZATION

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Recruitment, selection, training and induction.......................................................................3
Motivation theories and performance management...............................................................5
Factors affecting teamwork and behaviour............................................................................6
Management and leadership style..........................................................................................7
Relation between organizational structure and culture..........................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
Managing the people within the company is the most crucial and important task. This is
pertaining to the fact that the employees are the people because of whom the company is
working and operating (Mayo, 2016). Thus, it is very necessary for the company to manage the
people working in company because of the employees are not satisfied then the work quality and
efficiency of them will degrade. As a result of this, the overall proficiency of the company will
become low. The present report is based on the Aster Training.
The present report will start by outlining the recruitment and selection along with the
training and induction programs for development of the employees. Next the discussion will take
place for the different theories of motivation and managing the performance of the employees.
Further the discussion will take place on the different factors which impacts the behaviour and
the team work within the company. Furthermore, the analysis of different leadership and
management styles used within the company. In the end the discussion will take place on the
relation between the culture and the structure of the company.
MAIN BODY
Recruitment, selection, training and induction
Recruitment- this is defined as the process of stimulating and attracting the prospective
candidates for applying the job within the company. This is the most crucial step in human
resource because at this stage the company gets a pool of candidates which can be selected for
performing a particular task (Martin and Siebert, 2016). The main aim of recruitment is that this
attracts more of the candidates to apply for the vacant position within the company and this
provides the company with different options for filling the gap within the company. There are
many different ways of recruitment which the company can use for attracting the prospective
candidates. The methods used by the Aster Training are as follow-
Internal recruitment- this is the most common method of recruiting the employees for
the company. Under this method the company before recruiting the outside people tries to use the
existing employees if possible. This can be done with help of different methods such a
promotion, transfers, employee’s referrals and many other ways.
Employment agencies- this is a type of external recruitment under which the company
takes help of the employment agencies (Marques, 2019). The employment agencies are the
institutions which are specifically set for providing of the candidates for recruitment. The

agencies ask for the requirements of the company and accordingly provides for the options of the
candidates to be selected from.
Selection- this is defined as the process of choosing the best candidate out of so many
options provided in the recruitment process. Under the selection method the main aim of this is
to interview the candidate and then analyse and assess the capabilities of the candidate (French
and Rees, eds., 2016). After the assessment of the capabilities of the candidate these are matched
with the requirements of the vacant job. If these requirements and capabilities match then the
candidate is appointed to work within the company. There are many different criteria on which
the candidate is assessed. These criterions are discussed in the following points-
Personal interview- this is the most important step in selecting the candidate. Under this
method the selection panel of the company sits and do the face to face interaction with the
candidate. Here the candidate is asked different question and the answers of the candidates are
analysed and, on that basis, they are selected for the job.
Written test- this is also another method of assessing the candidates before selecting
them. Under this method the candidate has to undergo many different types of test for proving
their knowledge and capabilities. These tests are like ability, aptitude test, personality,
intelligence test and many other different types of test.
Training and induction- the business environment is very uncertain and because of this
uncertainty many changes take place very frequently. Thus, for coping with these changes the
company needs to provide for continuous training and induction to the employees. The induction
is defined as the process of introducing the new employee within the company. this is done with
the motive of making the new employee comfortable with the existing employee and the culture
prevailing in the company. The different training methods used by the Aster Training are as
follows-
Case study method- under this method the employees of the company are given the case
study relating to the training topic and ask them to solve the case study. This helps the trainee in
self assessing the case study by them and tries to solve the case study. This will be beneficial for
the trainees because they will gain the knowledge of the latest things going in the business
environment (Indermun and Mthembu, 2015). Also, the analytical and reasoning skills of the
trainees will improve by solving the case study.

Simulation- this is another method of training the employees within the company under
which the employee’s ae provided with some imaginary situation and with dealing in that
situation the employees will learn. For instance, the employees are given with situation that
consumer is dissatisfied with the product and what step the manager can take in this situation.
Motivation theories and performance management
For managing and improving the efficiency of the employee it is very necessary of the
company to continuously provide for some motivation which encourages the employees to work
more efficiently (Omotayo, 2015). Motivation is something or some actions which drive the
person in some direction. For motivating the employees of the Aster Training, they use some
theories of motivation which are as follows-
Maslow needs hierarchy- this is a theory which states that there are five different levels
of needs and it is very necessary for the person to fulfil all its needs. The reason underlying this
fact is that if the needs of the employee are satisfied then automatically the behaviour of the
employees will be in direction of achievement of goals. These needs start with basic
physiological need goes for safety needs then belongingness need, then self esteem needs and in
last self-actualization needs. When all these needs of the employee are fulfilled then they work
effectively and efficiently.
Herzberg two factor theories- under this type of theory there are two different factors
that is motivating factor and hygiene factors. The motivating factors are the factors which lead to
job satisfaction. These factors are like achievement, recognition, responsibility, growth and many
other factors which lead to job satisfaction for the employees. On the other hand, the hygiene
factors are the ones which create job dissatisfaction among the employees. These factors are like
strict supervision, low pay, complex working conditions and many other similar factors.
Thus, both these theories are applied in Aster Training because of the reason that these
two theories help in motivating the employees. This improves the working efficiency of the
employees as they are motivated and will work with effectiveness and quality. As a result of this
the overall working of the company will increase and will result in increase in the sales and
profits.
Performance management- it is very necessary for the Aster Training to have some
techniques of the performance management. Thus, it is not enough for the company to just

perform the work and rather it is essential for the company to have some ways of measuring the
performance. For this the company is using the following two methods-
Setting standard- this is the oldest and most reliable method of managing and measuring
the performance (Prosser, 2016). This is due to the fact that management of performance will
help in assessing the fact that whether the work which the company is undertaking is successful
or not. For this company set some standard and then after doing the actual work the actual work
is compared with the standard. This is done in order to evaluate the fact that whether there is any
deviation or not in the actual and the standards. If there are deviations then it is necessary for
Aster training to take some necessary measures in order to improve the state of work in the
company. This is the best and safest way of measuring the performance of the working and
operations of the company.
Benchmarking- this is another method of measuring the performance of the company.
Under this method the company compares its performance with the other same business within
the industry. This helps the company in knowing the competitive position within the market.
This will help the company in assessing and devising the different strategies for the
improvements in the business.
Thus, with this it can be inferred that motivating the employees is the most essential task
within the company and also the management of the performance is very crucial to the success of
the company. Also, these practices will help the company in assessing the actual work of the
company and if the working is not good then devising the strategy for improvement.
Factors affecting teamwork and behaviour
There are many of the factors which impacts the behaviour of the employees relating to
the company. Both the individual and the team behaviour are impacted by many different factors.
Individual behaviour- the various factors which impact the employee’s individual behaviour are
discussed in the following points-
Work culture- this factor includes the working environment which is in the company. If
the working environment is not good then this will negatively impact the behaviour of the
individual. On the other hand, if the culture is pleasant and coordinated then the individual
behaviour will be good (Fernandes, Ward and Araújo, 2015).
More responsibilities- if the company provides for more responsibilities to a single
person then this will impact the individual behaviour of the employee. Moreover, it is because if

the employee will be given with more responsibility and not the matching power then this will
decrease the efficiency of the employees.
Communication- in the similar way if there is lack of communication then the
performance of the employee will be impacted (Handzic and Durmic, 2015). There may also be
duplication of work as the employee are not having effective system of communication and same
work can be repeated by another person.
Team behaviour- this is defined as the behaviour of the employees while working in the team.
The team work in Aster Training is very necessary because of the fact that in team the work is
performed with more proficiency and expertise. The behaviour of the people in team is much
impacted by many different factors. Some of them are like
Leadership- If more power of leading is given to some particular employee then this will
impact other employee’s performance. It is the result of the fact that the other employees do not
have much power then this builds inferiority among other employees and thus, resulting in low
employee efficiency (Arulrajah, 2015).
Coordination- if there is lack of coordination then this will impact the performance of the
employees because of ack of coordination no one will know what work is done by whom. As a
result, this will impact the working of the employees.
Team size- this factor also leads to impact on the behaviour of the employees. It is due to
fact that if the team is of large size then this will impact the behaviour of the employees as more
people in team will lead to more conflicts. As a result of these conflicts the performance of the
employees degrades.
Thus, it is the responsibility of Aster Training to take care of all these factors to ensure
that all the employees within the company are positively impacted. As this will increase the
proficiency of the employees and this will result in the overall increment in the working
capability of the organization as a whole.
Management and leadership style
The management is defined as the art of getting things done with other in effective and
efficient manner. The proper management of the company is very necessary for the company to
be successful. This is pertaining to the fact that if the company will not manage its work in
effective manner then the profits will not manage in proper manner (Bititci, Cocca and Ates,
2016). On the other hand, leadership is referred to as directing and guiding the work of the whole

company. Thus, it is very necessary for Aster training to make a balance between both the
management and leadership styles. There have been different types of management and
leadership styles being evolved. Some of the management and leadership styles used by Aster
training are as follows-
Management styles- the management style are some pre- defined tools and strategies
which are directly applied in the business for managing the business in productive and profitable
manner (Bush, Bell and Middlewood, eds., 2019). There is a variety of management style being
used in the company for managing the work of the company. The common management style
used by Aster training are discussed in the following points-
Strategic management style- this is the most common type of the management style
which is being used in by the Aster training company. Under this type of style the main focus is
on the vision of the company and devising different strategies for the accomplishment of those
vision and relating objectives and missions. With the use of this style of management the
managers shares the vision of the company with others and also takes feedback from the people
who will be executing these strategies. This feedback will ensure the fact that whether the
strategies of the company will be successful or not and if not then what measures can be taken to
improve the state.
Transformational management style- this is another management style which is being
implemented within Aster training. Under this type of management style the manager is more
focused towards the adoption of the latest innovations and proper transforming into the new
things. This is majorly done because of the reason that this management style will help the
person in managing and plan the things which needs to be changed for better working of the
company.
Leadership styles- this includes the different types of styles which the leader can adopt in
order to manage and guide the employees within the company. The major leadership style being
used and implemented in Aster training are discussed in the following points connected below-
Democratic leadership style- this is the most common leadership style which is being
used by the company in order to lead the employees within the company. Under this style of
leadership the leader involves the subordinates to take part in the decision- making process
(Sawalha, 2015). It is so because this will include the ideas and suggestion of the all the
employees. This will motivate the employees to work in better way.

Laissez- Faire leadership- under this style of leadership the company gives all the
decision making power to the employee and subordinates only (Pullan, 2016).
Out of all the leadership and management style the best one is the democratic for
leadership and transformational for management as compared to the other styles. The underlying
reason for this is that both these styles help Aster training in managing their work in successful
manner.
Relation between organizational structure and culture
The organizational culture is defined as the values and the behaviour and attitude of the
employees and the company which contribute in the psychological and social needs of the
company. On the flip side the organization structure is referred to as the flow in which the
activities and task to be performed will be allocated and performed in the business. The
organization culture is a broader part as compared to the organizational structure. This is majorly
because of the reason that the culture pertains to the whole environment of the business. In
contrast to this the structure just defines the flow of activities and the sequence in which they
will be performed.
Thus, there is a huge relation between the culture and the structure of the company. The
main point is that if the culture within the company is not good then the structure of the company
will also be not well (Harris, 2016). The major reason underlying this fact is that if the culture is
not comfortable for the employees then they will not follow the structure of the company. In
contrast to this if the culture is good then the employees will be happy in working with the
company. Thus, this will ensure that the structure of the company is being effectively used and
followed by the company.
CONCLUSION
From the study of the above report it can be concluded that it is very essential to manage
the people within the company. It is essentially because of the reason that if the people within the
company are not in good position then the company will not perform well. As a result of this the
company might face some losses or difficulties. In the present report the discussion was started
with recruitment and selection and different methods used for them like internal recruitment,
interview, personality test and many others.
Further the different motivational theories like Maslow and Herzberg was discussed
along with performance management system like benchmarking and other was discussed. Further

the different factor which impacts the team and individual behaviour like communication, team
size and others was demonstrated. In the end the different management and leadership styles like
democratic, strategic management style was discussed along with the relation between the
organizational structure and the culture.

REFERENCES
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