Managing Quality in Health and Social Care Assignment Sample
Added on 2021-02-20
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Managing Quality inhealth and social
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1:..........................................................................................................................................31.2:..........................................................................................................................................41.3:..........................................................................................................................................5TASK 2............................................................................................................................................52.1:..........................................................................................................................................52.2:..........................................................................................................................................62.3:..........................................................................................................................................7TASK 3............................................................................................................................................83.1:..........................................................................................................................................83.2:..........................................................................................................................................83.3:..........................................................................................................................................9TASK 4..........................................................................................................................................104.1.........................................................................................................................................104.2:........................................................................................................................................10CONCLUSION..............................................................................................................................11REFERENCES................................................................................................................................1
l壱INTRODUCTIONThe quality of task as well as activities are managed in order to gain excellence andprovide efficient health care services to meet the quality standard ans satisfy the patiences. Thisprocess require strong planning in order to assure the quality by evaluating and controlling theactivities within health and social care sector (Balogh, Miller and Ball, 2015). Thus, thefunction of external agencies is to assure the proper maintenance of quality that positivelyinfluence the functioning of overall organisation. Quality is a significant component and propermanagement of it can help the patient to maintain the hygiene and remain satisfied with theinternal services. For the better understanding of report Royal United Hospital has been selectedthat look after the treatment of local residence of Bath as well as nearby towns and villages. Thisreport cover following topics such as understanding various perspective of quality in relationwith H&S care services. Determine the strategy for maintaining health as well as care services.Evaluate the system and policies associated within health and social care. Further, methodologyrequired to measure the quality social care are covered in this report. l壱TASK 1l弐1.1:Quality is the core value that is offered by the health care institution with the aim topreserve the long term satisfaction of customer. With the increase in awareness among peoplemost of the individual prefer they get the clean ambiance and quick facility with the help ofinnovative technology that reduces the chances of error. In relation to the Royal United Hospitalhelp to meet the requirement of patient by enhancing the quality of services that differ from oneindividual to another. Thus, there are various stakeholders of social and health care that havevarious perspective regarding quality (Burwell, 2015). Hence, the opinion of different membersare stated below:Service seeker: Service seeker are the patients who actually seeks the help from healthcare. So for them quality is the prime component that need to be maintain by an organisationother in near future they will be less reluctant to visit the same hospital and avail the facility.Although Royal United Hospital Bath NHS trust offer treatment to the people of town as well asvillages so they give special care to the sanitation facility and use of clean equipment that evenhelp the patient to recover faster.
Staff member: The service giver, worker or the practitioner of health care are liable tosustain as well as enhance the quality within respective firm. Also the manager or the senior ofpractitioner need to motivate the staff on the regular basis that how they can practice theirfunction effectively. Along with that the company provide the guidelines and offering positiveenvironment to the practitioner so that they can explore new things or trend for the betterment ofoverall organisation. Legal authority: It is the responsibility of local authorities as well to set the standardthat need to be maintained by the H&S care for the betterment of themselves as well as society(Valentine, Nembhard and Edmondson, 2015). Herein, Royal United Hospital Bath NHS takesspecial care of the basis requirement of patient that include meals, dressing, bathing and so onthat help to maintain the synergy and accomplish the standards effectively. l弐1.2:The prominent role and responsibility of external agency which setting standard forsocial and health care are determined below:Care Quality Commission: This is the public body of UK that remain concern todevelop the standard for health care organization to maintain the sustainable development. Therole of CQC is to safeguard the right of an individual and regulate the services by keeping thestrict supervision over the care facility effectively. In relation to the Royal United Hospital CCQis responsible to make sure that the hear care origination maintain the proper record of each andevery patient. Thus, these action plays an essential role for patient because they get the safeenvironment where they are treated appropriately and all their information are kept confidential. National institute for clinical excellence: It is also referred as NICE which is nondepartmental body that focuses on different area of an organization. The motive of such agencyis to enhance the health care services and promote the technical and clinic practice. Moreover,within selected organization the intervention of the association help to set the benchmark toenhance the H&S care (Cheng and et. al., 2016).Therefore, such external agencies assist the company to provide relevant services to thecustomer by making valuable effort and improve overall services by making best possible effort.Further, these standard are followed by the Royal United Hospital in order to give bettersolution for the welfare of patient.
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