Managing Successful Business Project - Marks and Spencer PLC

MANAGING SUCCESSFUL
BUSINESS PROJECT
MARKS AND SPENCER PLC

INTRODUCTION
 Primary and Secondary are two major classification in collection of data. When
researcher aggregate the data by own efforts is called as primary data such as interview,
survey, observation, on the contrary, when data is collected through another sources like
books, articles, dairies and journals is called as secondary data.
 In this present research, scholar has collected data from both the sources. Interview is
conducted for collecting the data on recruitment, selection and training practices
undertaken by retail sector firms with regards to meeting international requirements and
getting competitive edge in India.
 Researcher has used qualitative techniques to analyse the data where researcher has
prepared check list for interview questions and evaluate the outcomes.

AIM AND OBJECTIVES
Aim:
 To evaluate recruitment, selection and training practices undertaken by retail sector firms with regards to
meeting international requirements and getting competitive edge in India: A study on Marks and Spencer”.
Objectives:
 To identify the current trends of recruitment, selection and training.
 To determine the impact of HR policies on the competitive benefits of Marks and Spencer over its
competitors in India.
 To assess the challenges faced by Marks and Spencer in recruitment and selection of employees in hots
country.
 To provide recommendations for implementing effective HR policies within organisation to gain competitive
advantages.

Theme 1: Majority of managers are aware of current trends of
recruitment, selection and training.
2. Do you think, your organisation is meeting international requirements in terms of recruitment, selection
and training?
 HR Manager 1: Yes, our organisation is meeting the international requirements very effectively as we adopt
current trends which attracts skilled and knowledgeable candidates in our organisation. In terms of training, we
provide high level of training by calling experts, so our workforce is able to meet the global demands.
 HR Manager 2: I am not sure about my answer but, frankly speaking, I knew that our company tends to focus
highly in recruitment and selection of candidates as well as training to employees.
 HR Manager 3: Yes, I am dam sure that our organisation is very well aware of the current trends like inbound
recruiting, talent pool, Experts digitalised training for which we are able to meet the international requirements.
 HR Manager 4: No, I don't think our organisation is able to meet the international requirements as organisation
provides expert training and all that but not on regular basis so that employees are not aware of current trends
of market.