Managing Successful Business Project- Purpose and Objectives

MSBP

Table of Contents
TOPIC: “The way in which multinational organisations improve Human Resource activities for
meeting global requirements.” ........................................................................................................3
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P1: ..........................................................................................................................................3
P2:...........................................................................................................................................4
P3: ..........................................................................................................................................5
TASK 2............................................................................................................................................8
P4: ..........................................................................................................................................8
TASK 3..........................................................................................................................................11
P5: ........................................................................................................................................11
P6: ........................................................................................................................................20
P7: ........................................................................................................................................21
Conclusion.....................................................................................................................................21
REFERENCES..............................................................................................................................22
APPENDIX I.................................................................................................................................24
APPENDIX II................................................................................................................................26
Template for Performance Review to be attached with the report by the learner:........................26

TOPIC: “The way in which multinational organisations improve Human Resource
activities for meeting global requirements.”
INTRODUCTION
Globalisation can be defined as an procedure to interact and integrate among enterprises,
people and government worldwide (Globalisation, 2019). Behind the success of every enterprise,
its the people that play a vital role . It is very important for an organisation to recruit and select
efficient employees and provide the appropriate training. Nestle is a multinational organisation
that deals with dairy products, tea, coffee, chocolates, etc. The recruitment and selection
procedure of this enterprise is appropriate because of which is the reason behind its success. In
this report, purpose and objectives of this project is included and a project management plan is
formulated that covers cost, quality, time, scope, communication, risk and resources. This report
also covers WBS structure and Gantt chart, small scale research, analysation of research and data
using appropriate tools and techniques. It also covers recommendations that can be made and
reflection on value of undertaking research is also mentioned in this report.
TASK 1
P1:
Background
Globalisation plays a significant role in development and growth of an enterprise and in
expanding its market share (Thomas and et. al., 2018). Nestle is among the leading food sector
that deals with dairy products, chocolates, tea, coffee, etc. that has expanded its products across
borders. Nestle believes that for the success of a business at global level, human resource is more
important than materialistic resources. For this purpose, this organisation keeps on improving its
HRM practices for hiring efficient employees. This improved HR practices will help this
organisation to have more efficient employees that will help this firm to increase its overall
productivity. There are certain aims and objectives towards importance of improvement in
recruiting, selecting and training employees.
Aims
The aim of this report is, “To identify the way in which global companies improve their
HRM practices for employee development to fulfil global requirements.” A case study upon
Nestle.

For the overall success of a firm, it is very important for it to apply appropriate
recruitment, selection and training procedures. The success of an enterprise at multinational level
lies in the hands of people working under such organisation and for this purpose, it is very
important for an organisation to hire efficient and effective employees to meet overall objectives
of an organisation.
Objectives:
 To identify role of HRM practices for employee development.
 To examine the areas in HR policies that NESTLE need to improve to meet global
requirements.
 To identify challenges that Nestle can face while developing its employment policies.
Questions:
 How Nestle can make alterations in its HRM practices to run business successfully at
global level?
P2:
Project management plan is determined as a document which is utilised to elaborate all
phases of a project. It includes plan, control, execute, monitor, initiate and closing of a project. It
defines the guidelines in accordance with a time taken to complete a task and all the activities
that take place while completion of a project (Rezvani and Khosravi, 2018).
Nestle is one of the top multinational organisation that deals with various products like
dairy products, tea, coffee, chocolates, etc. at international level. This firm is successful in all
aspect because it has effective employees that work in an efficient manner. This organisation
believes that the basic asset of an enterprise is its employees and not the materialistic things. This
is the reason why Nestle hire appropriate employees by using proper recruitment and selection
procedure and then by providing training to these employees (Schiuma and Carlucci, 2018).
There are certain ways by which this enterprise can improve its human resource practices and for
this purpose a project management plan is prepared that includes-
 Cost- It is known as an amount that is needed by project manager in order to execute a
particular project. It can be defined as a budget and estimate that is set up by researcher
for execution of a project. For this project, the cost taken in £100.
Total Forecasted Budget
Particulars Amount

Advertisement Expenses £ 50
Promotional Expenses £ 30
Technology Implementation Cost £ 20
Total £ 100
 Time- It is a duration and period which is required to complete the project and achieve its
overall objectives. The project manager need to execute the task within a given time
allotted. For executing this project, the time required is 8 months. Quality- It can be defined as a standard quality that should be maintained for executing a
project. Project manager needed to accomplish a specific research that should be of good
quality and meet the objectives at the same time. Risk- It is a kind of loss that is uncertain to an enterprise that has bad impact over
objectives and aims of project. Researcher need to take into consideration these risks and
should not avoid it. Proper plans should be made in order to eliminate these risks and
uncertainties for smoothly executing this project (Biemans, 2018). Communication- It can be defined as a mode or method to exchange ideas, opinions and
views among people that are related to this project. Project manager can use both written
and oral mode of communication to communicate with its team members and clients
which will enhance visibility of this project. Scope- It can be determined as steps and processes that is utilised by researcher to make
sure that project includes all activities and tasks to execute it. The researcher by using this
research can open up certain opportunities for future and can enter into the field of
human resource management.
 Resource- It can be defined as an stock and supply of money, staff, materials and other
assets that can be drawn by researcher to function research effectively. For this research,
various resources like technical ,financial, physical and human resource are taken into
use.

P3:
Project management tools are used by researcher to plan, formulate and delegate work at
one place with workflows, calendars, tasks, subtasks and so on. These tools and techniques are
used by researcher to provide time frames in order to complete this project (Kasim, Haracic and
Haracic, 2018). There are certain project management tools like Gantt chart and WBS structure
that is discussed in detail as follows-
Gantt Chart-
It is founded by Henry Gantt, can be determined as a type of bar chart that is required for
illustration of a project schedule. It demonstrates the relationship of dependency between present
scheduled status and activities. It lists out all the tasks and activities that is needed to be
performed on basis of vertical axis and time intervals on horizontal axis. This tool is utilised to
control production and to make sure that work should be done on time which will facilitate
management. Nestle can use this technique of project management aims to illustrate the way in
which project will run. It will help in viewing individual tasks, their durations, and sequence of
these tasks. It will also help in controlling production by making sure that completion of task
should be on time.

WBS Structure-
Work breakdown structure or WBS can be explained as a vital project management and
system that helps in organising work of a team into manageable actions. It determines the
deliverable oriented breaking down of a project into small parts or components. This tool can be
used by Nestle to execute project in a simplified manner and to prepare departmental budgets. It
also helps in making estimation about risk, cost and time and to illustrate its scope by delegating
and assigning duties among team members of project team.
TASK 2
P4:
Research methods are utilised by project manager or researcher for analysing observed
phenomenon. These methods show the techniques and tools to conduct a research of a given
project and help in identifying problems taking place while conducting research. There are two
modes for conducting a research that is quantitative and qualitative method. Nestle uses both
these methods to conduct and process a research.

Qualitative Method: This method can be termed as a primary exploratory research which
is utilised to understand underlying reasons, motivations and opinions. It helps to uncover trends,
ideas and opinions and involve deeper into the problem. It includes certain methods to collect
data like interviews, group discussions and observations (Graupp and Wrona, 2018).
Quantitative Method: This method of conducting research helps to generate numerical
data that is transformable into usable statistics. It uses data that is measurable to formulate facts
and uncover patterns in research and uses different category of surveys such as telephonic and
face to face interviews, online, mobile, paper online polls, system observations and so on.
In order to formulate thi research, Qualitative method is taken into consideration.
Data Collection Sources
Primary Data- It is referred to as a data that is collected and gathered by researcher in
particular with the final goal of research venture. This type of data is also known as the raw data
that is collected by researcher from sources that are primary and first hand by using methods like
experiments, interviews and surveys.
Secondary Data- This kind of data is already collected by someone else and researcher
uses this data for the purpose of conducting research. This kind of data saves time of researcher
as information related to a particular topic can be easily gathered by the use of this mode of data
collection. It provides databases of high quality that is very time consuming for a researcher to
collect it on their own (Brunswicker and Chesbrough, 2018).
For formulating this research effectively, data is gathered from primary resources by
using questionnaire.
Sampling- Data sampling referred to as a technique of statistical analysis that is utilised
for selecting, manipulating, and analysing a representative subset of data points for identifying
trends and types in large data set. It helps researcher in building and running analytical models
fast and produce accurate findings. For conducting this research, random sampling is used.
In order to conduct research, 20 respondents are selected from employees and
stakeholders of Nestle and their views and opinions are recorded. For this purpose, a
questionnaire is prepared that focuses around the objectives of this report.
Questionnaire- It is defined as a document that is used to for consisting a series and set of
questions for gathering information from selected respondents.
Questionnaire

Q1) Do you think that improvement in HR practices prove beneficial for Nestle to fulfil global
requirements?
a)Yes
b) No
Q2) Which strategy is more beneficial for the success of Nestle?
a) Technology advancement
b) Improvement in HR practices
c) Product Development
d) All of the above
Q3) What challenges can be faced by Nestle to make changes in HR practices at global level?
a) Conflicts at workplace
b) Compliance with laws and regulations
c) Adapting to innovation
Q4) Which human resource practice requires more improvement?
a) Recruitment
b) Selection
c) Training
d) All of the above
Q5) Which of the following is best technique that can be used to bring improvement in
recruitment process of Nestle?
a) Applicant Tracking System
b) Recruitment Process Outsourcing
c) Guerilla recruiting
Q6) Which will be the most suitable technique that can be used by managers of Nestle to bring
improvement in selection process at international level?

a) Online Screening
b) Psychometric Test
c) Assessment Centres
Q7) Which is the most important factor that Nestle should focus for improving HR practices to
meet international requirements?
a) People Orientation
b) Creating employee development programmes
c) Structured Governance
Q8) Do you agree that improved HR practices can have positive impact on Nestle at global
level?
a) Agree
b) Disagree
Q9) Which technique can be used to bring improvement in training process of Nestle?
a) Vestibule Training
b) Group Discussions
c) Programmed Instruction
Q10) Any recommendation regarding what improvement can be made in HRM practices to
meet global requirements?
TASK 3
P5:
Theme 1: Improvement in HR practices.
Q1) Do you think that improvement in HR practices prove beneficial for Nestle
to fufil global requirements?
Frequency
a)Yes 18
b) No 2

Interpretation: From the above graph, it has been interpreted that 18 out of 20
respondents thinks that improvement in HR practices is beneficial for Nestle as it will bring more
efficient employees to the organisation. On the contrary, two employees think that there is no
need to make changes in these practices as it can create conflicts at workplace.
Theme 2: Strategy that is more beneficial for success of Nestle.
Which strategy is more beneficial for the success of Nestle? Frequency
a) Technology advancement 2
b) Improvement in HR practices 5
c) Product Development 2
d) All of the above 11
Interpretation: It has been interpreted that 4 out of 20 respondents thinks that
Technology advancement and product development is more beneficial for success of Nestle. On
a) Technology advancement
b) Improvement in HR practices
c) Product Development
d) All of the above
0
2
4
6
8
10
12
2
5
2
11
Frequency

the other hand, 5 respondents think that Improving HR practices is more beneficial while 11
respondents thinks that all these strategies are equally important for the success of Nestle.
Theme 3: Challenges faced by Nestle on making changes in HR practices at global level.
Q3) What challenges Nestle can face while making changes in HR practices
at global level?
Frequency
a) Conflicts at workplace 10
b) Compliance with laws and regulations 8
c) Adapting to innovation 2
Interpretation: From the above graph, it has been interpreted that 10 out of 20
respondents thinks that conflicts at workplace can act as a basic challenge faced by Nestle and 8
respondents thinks compliance with laws and regulations is more challenging. 2 out of 20
respondents thinks that adapting to innovation can be more challenging.
Theme 4: Human resource practice that require more improvement.
Q4) Which human resource practice requires more improvement? Frequency
a) Recruitment 3
a) Conflicts at workplace
b) Compliance with laws and regulations
c) Adapting to innovation
0
1
2
3
4
5
6
7
8
9
10
10
8
2
Frequency

b) Selection 2
c) Training 2
d) All of the above 13
Interpretation: As per the above graph, it has been interpreted that 3 out of 20
respondents thinks that recruitment process required more improvement, 2 out of 20 thinks that
there is more scope of improvement in selection process and 13 respondents thinks that all HR
practices requires improvement.
Theme 5: Best technique to bring improvement in recruitment process of Nestle.
Q5) Which of the following is best technique
that can be used to bring improvement in
recruitment process of Nestle?
Frequency
a) Applicant Tracking System 5
b) Recruitment Process Outsourcing 10
c) Guerilla recruiting 5
a) Recruitment b) Selection c) Training d) All of the above
0
2
4
6
8
10
12
14
3
2 2
13
Frequency

Interpretation: From the above graph, it has been interpreted that 5 out of 20
respondent thinks applicant tracking system is the best suitable technique that can be used to
bring improvement in recruitment process of Nestle. On the other hand, 10 respondents thinks
that recruitment process outsourcing is best suitable technique and remaining 5 thinks that
Guerilla recruiting is the best suitable technique.
Theme 6:
Q6) Which will be the most suitable technique
that can be used by managers of Nestle to bring
improvement in selection process at
international level?
Frequency
a) Online Screening 10
b) Psychometric Test 6
c) Assessment Centres 4
a) Applicant Tracking System
b) Recruitment Process Outsourcing
c) Guerilla recruiting
0
1
2
3
4
5
6
7
8
9
10
Column D

Interpretation: As per the above graph, it has been interpreted that 10 out of 20
respondents thinks that online screening is best technique that can be considered for bringing
improvement in selection process. 6 respondents thinks that psychometric test is more beneficial
technique and remaining 4 respondents thinks that assessment centres is more beneficial
technique.
Theme 7: Factors that Nestle should focus for improving HR practices to meet
international requirements.
Q7) Which is the most important factor that
Nestle should focus for improving HR
practices to meet international requirements?
Frequency
a) People Orientation 15
a) Online Screening b) Psychometric Test c) Assessment Centres
0
1
2
3
4
5
6
7
8
9
10
Column D

b) Creating employee development
programmes
3
c) Structured Governance 2
Interpretation: According to the above graph, it is interpreted that 15 out of 20
respondents thinks that Nestle should focus upon people orientation more, 3 respondents thinks
that Nestle should create more employee development programmes while 2 respondents thinks
that company should focus on structured governance in order to meet international requirements.
Theme 8: Positive impact of improved HR practices on Nestle at global level.
Q8) Do you agree that improved HR practices
can have positive impact on Nestle at global
level?
Frequency
a) Agree 18
b) Disagree 2
a) People Orientation
b) Creating employee development programmes
c) Structured Governance
0
2
4
6
8
10
12
14
16 15
3
2
Frequency

Interpretation: According to the above graph, it has interpreted that 18 out of 20
respondents agree on this point that improved HR practices can have positive impact upon Nestle
at global level as it will enhance market share. While remaining 2 respondents disagree with this.
Theme 9:
Q9) Which technique can be used to bring
improvement in training process of Nestle?
Frequency
a) Vestibule Training 5
b) Group Discussions 12
c) Programmed Instruction 3
a) Agree b) Disagree
0
2
4
6
8
10
12
14
16
18
18
2
Frequency

Interpretation: 5 out of 20 respondents that vestibule training can bring more
improvement in HR practices. On the other hand, 12 out of 20 respondents thinks that group
discussions are more beneficial and 3 respondents thinks that programmed instruction is more
beneficial technique that can be used for this purpose.
P6:
On the basis of research conducted upon bringing improvement in HR practices, there are some
recommendations that can be helpful for Nestle to improve its recruitment, selection and training
process.
 Nestle can properly utilise both sources of recruitment that is online and offline for
bringing large number of efficient employees in an organisation. It can use virtual form
of taking interviews which will save time and money of both organisation and applicants.
As Nestle is a big organisation and it has large number of technical and financial
resources, so it can easily use virtual form of hiring candidates by using latest
technology..
 This organisation can provide effective training and development programmes to its
employees which will improve their certain skills like communication, technical and
interpersonal skills. This will result in increasing performance of employees which will
enhance overall productivity of Nestle.
a) Vestibule Training
b) Group Discussions
c) Programmed Instruction
0
2
4
6
8
10
12
Column M

 While performing recruitment and selection processes, Nestle can conduct specific online
tests like IQ, psychological, technical, general knowledge tests, and so on for the purpose
of hiring candidates. This will save time of this company as it will eliminate inefficient
employees.
P7:
While conducting this research that is based upon improvement in HR practices, I went
into such phases and circumstances that help to build up my confidence and increased my
different skills. This report helped me to conduct my research in an effective and desirable
manner and I got to learn new things from this report. With the help of primary research, I got a
chance to communicate with peoples and I came to know their opinions and ideas. But I also
faced certain problems like some respondents answered in an ignored manner and also the time
that is given by the company for conducting research was less. But keep these difficulties aside,
this research improved my communication and interpersonal skills. It also helps me to improve
my understanding about HR practices and globalisation. If I got an opportunity to do research, I
can do it in better way.
Conclusion
From the above discussed report, it has been concluded that globalisation plays a major
part in increasing overall productivity of an enterprise. It has also been concluded that there
should be continues improvement in HRM parctices for hiring effective employees. Project
management plan includes tools like scope, time, quality and cost, etc. that is beneficial in
executing a project. It also includes project management tools and their role in conducting
appropriate research like Gantt chart is used to control over production and to ensure that proper
work should be done to facilitate management. Further it includes, sources of data collection
modes like primary data is gathered from first hand sources and are more reliable.

REFERENCES
Books and Journals
Bals, L. and Tate, W. L., 2018. What hybrid business models can teach sustainable supply chain
management: the role of entrepreneurs’ social identity and social capabilities. In Social
and Environmental Dimensions of Organizations and Supply Chains (pp. 259-282).
Springer, Cham.
Biemans, W., 2018. Managing innovation within networks. Routledge.
Brunswicker, S. and Chesbrough, H., 2018. The Adoption of Open Innovation in Large Firms:
Practices, Measures, and Risks A survey of large firms examines how firms approach
open innovation strategically and manage knowledge flows at the project
level. Research-Technology Management. 61(1). pp.35-45.
Carnall, C., 2018. Managing change. Routledge.
Chirumalla, K., 2018. Managing Product Introduction Projects in Operations: Key challenges in
heavy-duty vehicle industry. The Journal of Modern Project Management. 5(3).
Crammond, R and et. al., 2018. Managing knowledge through social media: Modelling an
entrepreneurial
https://www.economicsonline.co.uk/Global_economics/Globalisation_introduction.html
approach for Scottish SMEs and beyond. Baltic Journal of Management. 13(3). pp.303-
328.
Graupp, P. and Wrona, R. J., 2018. Implementing TWI: Creating and managing a skills-based
culture. Productivity Press.
Harmon, P., 2019. Business process change: a business process management guide for managers
and process professionals. Morgan Kaufmann.
Kasim, T., Haracic, M. and Haracic, M., 2018. The improvement of business efficiency through
business process management. Economic Review: Journal of Economics and
Business. 16(1). pp.31-43.
Mrass, V., Peters, C. and Leimeister, J. M., 2018. Managing complex work systems via
crowdworking platforms: how Deutsche Bank explores AI trends and the future of
banking with Jovoto. In Proceedings of the 51st Hawaii International Conference on
System Sciences (2018).
Penn, C. A., 2019. Smart Strategies For Effectively Managing Entertainment Districts. Naval
Postgraduate School Monterey United States.
Rezvani, A. and Khosravi, P., 2018. A comprehensive assessment of project success within
various large projects. The Journal of Modern Project Management. 6(1).
Schiuma, G. and Carlucci, D., 2018. Managing Strategic Partnerships with Universities in
Innovation Ecosystems: A Research Agenda. Journal of Open Innovation: Technology,
Market, and Complexity. 4(3). p.25.
Thomas and et. al., 2018. The basics of project evaluation and lessons learned. Productivity
Press.
Online
Globalisation. 2019. [Online]. Available Through:
<https://www.economicsonline.co.uk/Global_economics/Globalisation_introduction.ht
ml>

APPENDIX I
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved (Account
for a minimum of six weeks with dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within deadlines set?
Did you need to make any changes to your project
management plan?
Comments
I have finished given project on “For identifying
the way in which Nestle improve HR activities
to meet global requirements.”
yes.
Yes.
No.
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
Yes, I faced certain problems because of limited
time and cost.
no.

Problems encountered
 What barriers did you face?
 How did you overcome them?
I was not able to coordinate with my team member
properly due to lack of communication.
I indulge myself in numerous team building
activities and improved my communication skills
thereby for maintaining my relationship with my
team members
New Ideas and change of project direction I require 2 more weeks in order to complete my
project more effectively and properly.
What Have I learnt about myself this week? How did I feel when I had to deal with
tasks/problems? Did I find it useful to complete the tasks? How well have I performed? What did I
contribute?
 What can I improve on next week?

 How might this learning apply in the future?
I felt dissatisfied.
Yes.
According to me, I have executed this research
really well with my best possible efforts and
contributed by extra time in the work.
I can improve my team building skills and
work on my communication skills.
These skills which I have developed while
executing this project will help in opening future
chances for me.
Tasks planned for next week Which tasks are priority?
 Have you set aside sufficient time for
completion?
To collect information that is authentic.
Yes

Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
APPENDIX II
Template for Performance Review to be attached with the report by the
learner:
What was the Project supposed to accomplish?
The project accomplished “To identify the way in which international organisations improve human
resource manangement practices for meeting global requirements.”
Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes
What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
My research and analytical skills went well as it helped me in persuading interest of
respondents.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
Problems that I faced arised because of limited time and cost. I has came to know about
this problem at starting by which I was capable to execute this research on time.
What did you learn from undertaking the project?
I have developed my research and analytical skills.
How would you rate your performance as a management consultant leading the project?
8 out of 10.
What strengths and weakness of your performance did you identify?
My researching and analytical skills and skill can be considered as my strengths and team
working skills and communication skills were my weak areas.