Managing A Successful Business Project - Nestle Company

Managing a
Successful Business
Project

Table of Contents
Title: “To improve the recruitment, selection and training of their employees to meet
International requirements in context of multinational companies- A case study on Nestle”.........3
INTRODUCTION..................................................................................................................3
TASK 1............................................................................................................................................3
P1 Devise project aims and objectives for a chosen scenario................................................3
LITERATURE REVIEW................................................................................................................4
P2 Produce a project management plan..................................................................................5
P3 Produce a work breakdown structure and a Gantt chart....................................................7
................................................................................................................................................8
TASK 2..........................................................................................................................................10
P4 Carry out small-scale research by applying qualitative and quantitative research methods.
..............................................................................................................................................10
TASK 3..........................................................................................................................................13
P5 Analyse research and data using appropriate tools and techniques................................13
P6 Communicate suitable recommendations as well as effective conclusion......................21
TASK 4..........................................................................................................................................21
P7 Reflect on the value of undertaking the research to meet stated objectives....................21
CONCLUSION..............................................................................................................................22
REFERENCE.................................................................................................................................24
Books & journals..................................................................................................................24

Title: “To improve the recruitment, selection and training of their employees
to meet International requirements in context of multinational
companies- A case study on Nestle”
INTRODUCTION
In today’s developing world, globalisation refers to one of the most important
element. According to this process, organisations mainly focusing on integration and
interconnectedness of different large scale organisations in order to expand the business at
international level. Globalisation is a key factor which helps in connecting different countries as
well as with individuals around the world (Baker, 2014). Nestle is chosen as the base company in
the present report. Its headquarter is located in Switzerland and deals in various food and drink
products. The present report includes a discussion about positive as well as negative impact of
globalisation on the business organisation along with its operational functions. In addition to this,
by considering the scenario of Nestle, scholar have developed some aims and objectives. At the
end of this report, discussion about work breakdown structure as well as gantt chart along with
questionnaire and its interpretation are going to be covered.
TASK 1
P1 Devise project aims and objectives for a chosen scenario
In today's competitive world, globalisation is one of the most important part for every
business organisation. It will aid in connecting people with each other across the whole wide
world. Business organisations who adopted this method leads to enhancement of its
profitability as well as performance of the company at global level. In context of Nestle,
managers chose the option of globalisation. Therefore, Nestle collect huge amount of funds
and resources in order to expand its business functions at international level.
Background of the research :
Globalisation refers to a process which aid the company in order to increase its
performance and profitability at the global level in this competitive market place. Apart
from this, globalisation is a concept which aid the companies in order to expand its business
functions (Baker, 2016). In the present context of Nestle, it has been determined that
globalisation provides various benefits to the company which includes enhancement in

productivity, performance and profitability. Major aim behind conducting this research is to
analyse the consequence of globalisation. Also with the help of globalisation managers use
upgraded technologies in order to perform their operational functions in an effective
manner. Apart from this, it will aid the company in order to increase its profitability.
Aim:
“To improve the recruitment, selection and training of their employees to meet
International requirements in context of multinational companies- A case study on Nestle”
Objectives of the research:
 To identify the concept of globalisation while recruitment and training of employees
at Nestle.
 To evaluate main benefits of training and recruitment on overall business functions
of Nestle .
 To determine the major challenges of entering into global markets faced by Nestle .
Questions:
 How to identify the concept of globalisation while recruitment and training of
employees at Nestle.
 What are the ways to evaluate main benefits of training and recruitment on overall
business functions of Nestle .
 What are the ways to determine the major challenges of entering into global markets
faced by Nestle .
LITERATURE REVIEW
Recruitment: As per the thought of Nicholson, Schwirian and Groner, (2015) it has been
observed by the researcher that it is a practice carried by every organisation in order to hire
potential and skilled candidates in their company. It is a process where managers attract large
number of applicants and choose best and suitable candidates for the organisation. For this
managers adopt different techniques such as internal recruitment, talent search, online
placements and many more.
Selection: On the basis of perception of Hares, (2015) selection is the method of
choosing right candidate for the job position so that they can perform their work in an effective
manner in the accomplishment of goals and objectives. For this, managers of the company adopt

various methods for selecting best and capable candidates. Some of these methods includes face
to face interview, telephonic interview, group discussion and many more.
Training: According to the point of view Presbitero, Roxas and Chadee, (2016) training
refers to a systematic development of skills, knowledge and attitude of an individual so that they
can perform their task in an effective manner. Training can be giving to individuals so that they
can perform their personal, organisational, social and other goals in an effective manner.
Managers of the company adopt on the job and off the job training sessions in order to provide
training and development to their employees.
P2 Produce a project management plan
Project management plan refers to a written document which is in a formal manner
develop by the management team. Project management plan is a document approved by the
top authority of company. It is generally formed by the managers in order to manage and
control their current operation in order to get successful implementation of project. With the
help of this plan, managers can create effective communication with their shareholders and
involve them in their project effectively (Blythe and Martin, 2019). Along with this, they
will be able to develop positive and strong relationship with their shareholders. In a project
management plan, there are ample number of elements involved which is scope, size, cost,
quantity, risk and many more. It is the document consist of different factors such as
development and description of various business functions. Some of the important key
elements of a project management plan are going to be discussed below:
Cost: Main part of a project management plan is cost. It refers to the overall
resources and monetary funds which is required by every business organisations in order to
perform their task effectively and completing the project successfully. For this, cost
involved in the project by researcher is £100 pounds.
Scope: Other element involved in the project management plan is scope. It deals with
different aspects of development and growth of a business organisation. Apart from this,
scope includes various future as well as present opportunities for the organisation in order to
enhance their profitability as well as performance at the marketplace (Charter and Polonsky,
2017). Apart from this, it will help the company in order to maintain their stability at the
marketplace. Therefore, for ensuring the growth, managers of the company need to examine
various different factors carefully.

Time: Another important part of the project management plan is time. It is very
essential for a business to perform its task within the given time period. Each project have
different time period. In the present context, researcher took 7 weeks for conducting the
research.
Quality: In reference to quality, it has been determined that managers as well as
leaders need to produce goods and services according to the set standards. It will further aid
the company in enhancing the brand image of the company (De Mooij, 2018). In this aspect,
quality of the research highly depends upon the number of questionnaire.
Communication: Communication refers to the process where managers transfer
various informations from one from department to another. It requires effective functioning
as it is one of the important element for a business organisation. In context of this research,
researcher adopt face to face communication with their respondents and colleagues.
Risk: Another important factor is risk which is available in every business
organisation. In addition to this, risk have significant impact on the functioning of business
organisation. In every business there is a risk associated with them, as without which they
can not get success in today's competitive environment (Du Plessis, 2015).
Resources: Last but not least, resources are the factors which is required by every
business organisations in order to run their business. In order to manufacture goods and
services, resources are required to complete the business process as well as task in an
effective manner. Different resources are required to accomplish this research which
includes stationary, computer, colleagues and many more. All these resources are essential
in order to complete the research in an effective manner.
P3 Produce a work breakdown structure and a Gantt chart.
Gantt chart
Gantt chart is a type of bar chart and theory of Henry Gantt given around 1910-1915,
which shows the relationship between the time and activities in project. It is commonly used in
the project management and useful tool in showing activities against the time. On the left hand
side i.e. y axis listed all the activities and task performed during the project. On the other hand x
axis shows the time duration of activities performed (Layton, 2015). It helps the organization to
create the detailed implementation plan, and communicate with clients as tender proposal,
project explanation, demonstration etc. it greater deals in time, resource, energy, efforts done by

employees. It shows the multiple activities in one graphs and simple to create and understand the
representation and does not able to define the reason of time chosen also difficult to update when
changes required.

Work break down structure (WBS)
The project managers uses this method for simplifying and managing the project, also
known as backbone of any project. Work Break Down is most valuable instruments which helps
in dividing the complex work into the activities to get the more efficiency in work and analysing
the needs and requirements . WBS is a hierarchical tree structure, that outlines the project and
divides it into small small task and activities , this support the top management in monitoring and
controlling over the work perform in the project (Macarthy, 2018). The goal of WBS is to make
the whole project effective and manageable, also used to identify the potential risk in a given
project. Organization can also get helps in estimating the cost, time and risk and it also describes
the scope of the project. It results in effective productivity and accuracy and visibility in work.

TASK 2
P4 Carry out small-scale research by applying qualitative and quantitative research methods.
Research Methodology
Research is a collection of data and information through different tools and techniques. It
helps to enhance the knowledge of the researcher. The main objective is to resolve the problem
and issues. There are certain methods which has to be conducted during the research period. The
research is one of the important part of study. The data once collected by the researcher then
certain techniques and graphs are used to research more attractive. There are two important
methods which are qualitative and quantitative research. Both the methods are discussed below :-
 Qualitative research : Qualitative research focuses on the behavioural aspect about the
individuals. The data and information is collected for first time (Miles and et. al., 2015)
(Sajid, 2016). The questionnaire which are prepared in this research is open ended that
means the respondents can write opinions and suggestions in the questionnaire which the
researcher can analyse ideology of the individual. The respondents are randomly
selected and has to give answers according to the individual prospective. The quality
research is majorly concentrate on “why” rather than “what”.
 Quantitative research : This research is done on statistical data and information and it
is basically depend. Data analysed through numerical tools and techniques. The
questionnaire is made in rating format and it is closed ended respondents has to limited
information for example questions are made in “yes or “no”. So limited answers are
asked to the individual. In the quantitative research the researcher study is more emphasis
on the study of numerical facts and figures.
 Primary sources - The data collection sources is important part of research, when the
researcher do survey directly and collect data from respondents for first time and then is
it called to be primary sources of information. It is important for the researcher to have
good communication skill while interacting with the respondents. Primary researcher is
time consuming then secondary sources. Fundamental source of collecting the data from
the respondents which help the research to work according to the perception of the
customer.

 Secondary sources - Research which is done already by past researcher. The data which
are collected through various sources. Journals, books, internet and analysing the past
records of researchers. It saves time and is less expensive. Helps to improve depth
knowledge. The secondary source of data is collected, depending on other researchers
experience and tools and techniques. Journals and books are best source for the collection
of data but it has some limitations.
 Data collection The raw information which is unorganized that are gathered together to
resolve the problems that are going to faces by the researcher during the research. The
word data means know facts .Data is a type of information which is divided into two
parts primary and secondary collection of data (Tuten and Solomon, 2017). Data is
limitless it need to organised in a systematic way. The information is once collected then
certain tools and techniques are used to make the data appropriate for the research.
Information are pool but researchers set parameters according to that research is done.
In the present report, primary as well as secondary method is used by the researchers in
order to gather information. For collecting primary data, total number of respondents are
15.
 Questionnaire it is a set of questions in a print form. Questionnaire is a research
instrument consisting of series of information which is made for a specific purpose. It one
of important tool to collect inform from the respondents. The data is important source of
research. Questionnaire is a way through which research can be done and can analyse the
individual perception towards the research topic. This is a important tool to conduct a
survey in a best and conveniently way. The pool of raw information is divided into
certain questions for the respondents to know about perception towards the topic.
Questionnaire
Q 1) Do you have awareness about the term related to globalization in relation to recruiting
and providing training to employees?
a) Yes
b) No
Q2) What are the ways in which globalisation impact on the function which are performed

by Nestle?
a) Maximising income level and revenue
b) Establishing positive image at market place
Q 3) What are the major benefits of globalisation if firm want to expand their business in
international market?
a) Higher slandered of living
b) Increase in economic condition of country
Q 4)What are the main challenges faced by firms while expanding their business operations at
international market?
a) Cultural difference
b) Technological change
c) Tariffs and export fees
Q.5 Does developing new strategies help business in order to achieve competitive gains at
market place
a) Agree
b) Disagree
Q6) Does globalisation helps in expanding business activities at international scale?
a) Yes
b) No
Q 7) Give recommendations by Nestle can maximise their market share thus earning high
profit?

TASK 3
P5 Analyse research and data using appropriate tools and techniques.
Theme 1:
Q 1) Do you have awareness about the term related to globalization
in relation to recruiting and providing training to employees?
Frequency
a) Yes 10
b) No 5
Interpretation: As per the above mentioned graph, it has been analysed that out of 15
respondents 10 says that they all are very well aware about the term globalisation in context of
providing training session to their employees as well as recruiting potential candidates. On the
other hand, remaining 5 respondents says that they do not have knowledge about the concept of
globalisation.

Theme 2:
Q2) What are the ways in which globalisation impact on the
function which are performed by Nestle?
Frequency
a) Maximising income level and revenue 8
b) Establishing positive image at market place 7

Interpretation: According to the above mentioned graph it has been said that 8
respondent says that globalisation affect the income level of the organisation. Similarly, 7
respondent says that with the help of globalisation company will be able to establish their bran
image in a positive manner.

Theme 3:
Q 3) What are the major benefits of globalisation if firm want to expand
their business in international market?
Frequency
a) High standard of living 3
b) Increase in economic condition of country 12
Interpretation: On the basis of above mentioned graph, it has been examined that 3 out
of 15 respondent says with the help of globalisation living standard of people increase and
remaining 12 respondent says that by expanding business in international market, economic
condition of the country increase.

Theme4:
Q 4)What are the main challenges faced by firms while expanding
their business operations at international market?
Frequency
a) Cultural difference 5
b) Technological change 5
c) Tariffs and export fees 5
Interpretation: While expanding firms at international level, there are some challenges
associated with this. According to the above mention graph, according to the 5 respondent there
are cultural difference between the employees which affect its performance. 5 respondent says
that there is technological barrier which affect the profitability of the company in a negative
manner. At last, 5 respondent says that tariffs and export fees affect the profitability of the
company in both positive and negative manner.

Theme 5:
Q.5 Does developing new strategies help business in order to achieve
competitive gains at market place
Frequency
a) Agree 10
b) Disagree 5

Interpretation: As per the above mentioned graph it has been identified that, according
to 10 respondent says that by developing new strategies companies will get benefit at the
international marketplace. But on the other hand, remaining 5 respondent disagree with the
statement.

Theme 6:
Q6) Does globalisation helps in expanding business activities at
international scale?
Frequency
a) Yes 11
b) No 4

Interpretation: As per the above mention graph, according to 11 respondent they with
the help of globalisation, business organisation will be able to expand its business at international
level. Remaining 4 respondents says it will not help in expanding business activities at global
level.
P6 Communicate suitable recommendations as well as effective conclusion.
As per the above stated report, it has been identified that Globalisation is one of the
essential feature which includes ample number of growth opportunities in order to expand
business functions at international level in an effective manner. In reference to Nestle,
management team of the company need to consider some recommendations. With the help
of this, company will be able to improve their productivity at the marketplace as well as
growth. These recommendations are as follows:
 Firstly, managers should provide effective training and development sessions to
their employees so that they can perform their duties effectively while expanding
their business functions at international level.
 On the other hand, managers should adopt fair and ethical business practices in
their organisations so that they can enhance their performance. In addition to this,
managers need to develop effective strategies so that they can gain better results.
 At last, managers should recruit skilled and highly educated employees in their
organisation, so that they can perform their assigned task in an effective
manner. With this, management team of the company enhance its goodwill at
the competitive marketplace.
TASK 4
P7 Reflect on the value of undertaking the research to meet stated objectives.
Research refers to a process which is time consuming as well as complex method.
In the present context of Nestle, it has been identified that while conducting the whole
research, I have faced various difficulties. Firstly I conduct a market analysis which is
one of the most complex and time consuming process. In the market research, I need to
examine the requirements and need of customers. Apart from this, in order to gather
information and data I need to analyse the current market situation. It is the toughest
part of my whole research, but on the other hand my communication as well as

interaction skills got enhanced. This will increase my skills which will aid me in my
near future and provide various opportunities to me.
According to my overall experience I have learn a lot of things while conducting this
research. All these things will aid me in enhancing my skills.
CONCLUSION
As per the above stated report, it has been identified that globalisation is one of the most
important part which is adopted by ample number of companies. It helps in deals products and
services across the whole wide world and helps in interacting people across the world. Apart
from this, the present report includes a discussion on aim and objectives. Along with this, it
includes a project management plan which consist of various elements. At the end, this report
involves collection of data as with the help of which researcher will be able to conduct its
research in an effective manner. From the above mentioned objectives, it has been concluded that
we have find various aspects which help us in order to complete this research in an effective
manner.
Objectives 1: To identify the concept of globalisation while recruitment and training of
employees at Nestle.
It has been find that while recruiting candidates at the time of globalising the
business at international marketplace. Managers of Nestle recruit capable candidates in their
organisation so that they will be able to perform their task in an effective manner. Along
with this, by recruiting local candidates, company can gain various advantages.
Objectives 2: To evaluate main benefits of training and recruitment on overall business
functions of Nestle.
After completing the research project it has been analysed by the researcher that
there are various benefits gained by companies while providing training sessions to their
employee. With the assistance of this, performance of employees will be enhanced and they
can attain organisational goals effectively and reduce the wastage which will enhance the
profitability.
Objectives 3: To determine the major challenges of entering into global markets faced
by Nestle.
According to this, it has been analysed that in order to enter into international
marketplace, company face various challenges. These challenges highly affect the functionality

of company and reduce the profitability at competitive marketplace. Some of these challenges
includes cultural and language differences, technological advancements and many more. All
these functions highly affect the profitability as well as performance of the company.

REFERENCE
Books & journals
Baker, M. J., 2014. Marketing strategy and management. Macmillan International Higher
Education.
Baker, M. J., 2016. What is marketing?. In The Marketing Book(pp. 25-42). Routledge.
Blythe, J. and Martin, J., 2019. Essentials of marketing. Pearson UK.
Charter, M. and Polonsky, M. J. eds., 2017. Greener marketing: a global perspective on
greening marketing practice. Routledge.
De Mooij, M., 2018. Global marketing and advertising: Understanding cultural paradoxes.
SAGE Publications Limited.
Du Plessis, C., 2015, July. An exploratory analysis of essential elements of content marketing.
In Proceedings of the Second European Conference on Social Media (pp. 122-129).
Layton, R. A., 2015. Formation, growth, and adaptive change in marketing systems. Journal of
Macromarketing. 35(3). pp.302-319.
Macarthy, A., 2018. 500 Social Media Marketing Tips: Essential Advice, Hints and Strategy for
Business Facebook, Twitter, Pinterest, Google+, YouTube, Instagram, LinkedIn, and
More!. CreateSpace Independent Publishing Platform.
Miles, M. and et. al., 2015. Exploring entrepreneurial marketing. Journal of Strategic Marketing.
23(2). pp.94-111.
Sajid, S.I., 2016. Social media and its role in marketing.
Tuten, T. L. and Solomon, M. R., 2017. Social media marketing. Sage.

APPENDIX
Appendix 1
Project Logbook for the chosen
organisation:
Nestle
Name of the learner: Name of the Supervisor:
Project Title: “How multinational companies
modify the recruitment, selection and training
sessions of their employees to meet their
International requirements?”
Date: 30th June
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you achieved?
 Did you fulfil the requirements of
task requirements?
 Are you on track and within
deadlines set?

 Did you require to do any kind of
changes in your project management
plan?

Comments
I have successfully completed this project
on the given deadline and by using effective
tools and techniques.
Yes, I have fulfil all the requirements.
Yes, I was on track and accomplish
outcomes on given deadlines.
2.06.19 Introduction – I was on track
9.06.19 Aims and objectives - Yes I was on
track
16.06.19 Literature Review - Yes I was on
track
23.06.19 Research Methodology - Yes I was
on track
29.06.19 Data Collection and analysis - Yes I
was on track
07.07.19 Discussion - Yes I was on track
14.07.19 Conclusion and Recommendation-
Yes I was on track

No, I don’t have to make any change.
Any risks or issues identified?
 Did you identify any kind of
risks/issues
 Did you examine any kind of
additional risks/issues which
affect the project management
plan?
The risk I face was related with
the time period, money and
resources in order to conduct the
research, as well as it is very
difficult for me to complete the
whole research in just seven
weeks.
No I don’t identify any other risk.
Latest sampleProblems encountered
 What barriers did you face?
 How did you overcome them?
Various issues I have faced while
conducting this research which
are as follows:
Week 1: Less experience in
selecting the topic
Week 2: Team-conflicts
Week 3: Identification of
authentic sources
Week 5: Ethical consideration
Improvement techniques-
In Week 1: I have taken advice of
from my seniors.
In Week 2: With the help of
cooperation of seniors, I have
develop leadership skills so that I
can control the situation of
conflicts among team.
In Week 3: I have taken support
of my tutors to understand how to
find authenticate sources in quick
manner.

In Week 5: I have concerned with
every step to make authenticity of
project work.
New Ideas and change of project direction The new idea is there should be
more time for conducting this
research.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the
tasks?
 How well have I performed? What did
I contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
I feel happy as it helps me in
enhancement of skills and
knowledge.
Yes it was useful to complete task
as it helps in enhancing existing
skills and knowledge.
As per the given deadline I have
performed well and contribute my
efforts for achieving project
objectives. I have adopted various
techniques in order to overcome
barriers that I have faced during
each task.
If I get chance for next week I will
improve my skills and knowledge
for better outcomes.
This learning is applied in future
as it can increase knowledge and
skills of participant for given
project topic.

Appendix 2
 What was the Project supposed to accomplish?
The aim of project was to analyse that how multinational companies improves on
recruitment, selection and training practices of their staff members in order to
meet the requirements of international markets. The project was supposed to
accomplish specific aim and objectives of assigned work.
 Did the project succeed in its aims/ how do you know? Specifically, please
outline any evaluation and assessment undertaken.
Yes, the project succeeds its aim as it has done within given time period. It was
checked on daily basis for further improvement. The researcher has completed
project successfully because time framework assists them to know about
outcomes. The evaluation done on weekly basis that helps proper improvement as
well as in accomplishment of aim.
 What things do you think worked well and why? Evaluate all aspects of the
project (e.g initial inception, project activities and project outcomes) from
a range of perspectives.
The worked was done properly as each and every individual has assigned
particular task and regular monitoring was done for it. Through which we able to
identify issues at appropriate time which help in developing strategies properly in
order to attain goal and objective properly.
 What problems emerged during the project and how were they tackled?
Was there timely identification of issues and resolution during the project
process?
The problems which I emerged were time issues, funding issue and lack of
inappropriate respondents. It was tackled as I took helps from my senior people.
Yes, problems were identified timely and resolution was given for it. Along with
this, the respective process also help me in conducting my task in proper manner
that leads to research outcome effectively.
 What did you learn from undertaking the project?
I learned many things as it helps me in identifying my weakness and enhance my
skills and knowledge. I learned time management and communication skills from
this project. Through all these skills and ability I conduct my project properly and
effectively.

 How would you rate your performance as a management consultant
leading the project?
I would rate myself as 6 out of 10 for my performance. This can help me to
increase skills and knowledge.
 What strengths and weakness of your performance did you identify?
While I am conducting research I get to know that I have different strength which
assist me in managing my research effectively. Along with this I have some
weakness which I have to overcome so that I will conduct work properly and
attain goal. My strengths are problem solving, decision making skills and
weakness are leadership and communication skills.
 How will this inform and support your continuous professional
development?
This can help me to modify continuous professional development by providing
training and development sessions and improve their current skills and
knowledge. Moreover, I can also adopt or enhance my skills and ability by
observing others.