Boutique Hotel Investment Analysis

This assignment requires students to analyze the investment potential of a boutique hotel. The report covers various aspects such as market research on customer needs, identification of risks and issues, problems encountered during the project, new ideas and changes in project direction, learnings from the experience, planning for the next week, and a detailed project plan. Students are also expected to reflect on their performance and identify areas for improvement.

Managing Successful Business
Projects

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Goals as well as objectives................................................................................................1
P2 Project management plan..................................................................................................2
P3 Work breakdown structure and Gantt chart......................................................................4
TASK 2............................................................................................................................................5
P4 Research based on small scale..........................................................................................5
TASK 3............................................................................................................................................6
P5 Methods for doing research...............................................................................................6
P6 Recommendations...........................................................................................................12
TASK 4..........................................................................................................................................12
P7 Reflective assessment......................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
APPENDIX....................................................................................................................................16

INTRODUCTION
Social responsibility in the corporate is a duty of organization and in this they have to
take initiatives so that they can analyse activities and fulfil responsibility for effects of business
entity on environmental as well as social well being. CSR is important as well as essential for
business to attain success in competitive market (Ajmal, Helo and Kekäle, 2010). There are
different type of CSR practices which staff member of firm have to adopt which includes
environmental protection, ethical practices etc. Present report is based on Zizzi restaurant which
is a chain of Italian restaurant. In below mentioned assignment, discussion on aims and
objectives as well as plan for project management.
TASK 1
P1 Goals as well as objectives
Manager of Zizzi Restaurant should adopt different activities related to CSR so that they
cannot face any type of issues which will aid in meeting objectives of the firm as well as offer
best services to service user. This will aid in enhancing goodwill and when it enhances then this
will attract large number of consumers.
Topic: “Implementing or executing CSR activities in business entity which assist in meeting
targets as well as objectives”
Background: When employees of Zizzi Restaurant have to adopt Corporate social
responsibility which will assist in attracting consumers in large amount. They have to do
operations in a better and appropriate manner so that they can earn maximum revenue (Baiden
and Price, 2011). Employer have to make better plans and on the basis of that organising needs
to be done which will assist in expanding market share.
Aim: To implement activities of Corporate Social Responsibility to accomplish sustainable
objectives: A case study of Zizzi restaurant.
Objectives:
 To determine importance of executing CSR activity in business entity.
 To analyse relationship CSR in accomplishing objectives which are sustainable in nature.
 To identify methods by which employer of Zizzi restaurant can attain maximum benefits.
Questions based on Research:
 What are significance of executing CSR actions in Zizzi restaurant?
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 How to analyse CSR activities and its relation so that they can accomplish the goals as
well as objectives?
 What are different tools which can be include by Restaurant so that they can attain
targets?
P2 Project management plan
It is a formal plan and approved document as well, thus manager and staff
member can execute and manage the project effectively and efficiently. Zizzi restaurant's
workers have to describe, prepare, incorporate and additionally maintain coordination between
all exercises which needs an adequate planning. If plan is under control then it will aid
employees to attain targets and objectives in an appropriate manner (Bakker and et. al., 2011).
Staff members of association utilize proper strategies, thus, they can manage entire activities,
which will assist them to achieve goals. While employer of firm formulating plan, then it is
essential for him to gather data and information properly as well as analyse it. Along with this,
they can use various tools and techniques for above stated purpose. They can likewise use some
documents, which will aid them in decision making and superior can take corrective actions.
While they are fetching actions, they need to utilize some needed steps which comprises
planning, formulation as well as executing, thus, entire work can be done in a provided time
period. Consequently, staff of Zizzi restaurant has to use proper communication, it will assist
them to improve their performance. Leaders have to check work quality of their employees, thus,
if they are facing any problem it can be resolved timely and they can attain their target
appropriately (Chang, Walters and Wills, 2013).
Scope: Workers of Zizzi restaurant have to conduct research, so that they can determine
needs and wants of their clients. Along with this, they can embrace relevant strategies that will
also aid them to maintain position in market.
Communication: It is essential for manager to use open conversation in organisation.
Thus, they can transfer necessary information easily. Employees can also provide
recommendations to their manager in their decision making process.
Risk: Managers have to take risk so that they can improve their business, as result to,
they can increase their revenues and goodwill in marketplace (Crawford and Nahmias, 2010).
Time: When employer develop strategies, it is essential for them to decide time for
overall activities, thus, workers can complete entire work within time frame. As result to, they
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can attain goals and targets timely. Along with this, superior can develop plan so that workers
can enhance their performance and productivity in marketplace. It is also essential for manager
of Zizzi restaurant, to motivate their employees, that will help to increase their morale. If they
complete their work within time then it will also assist them to take advantages from their
competitors.
Cost: If people of company manufacture more items and services, then it will help them
to manage as well as reduce cost. As result to, they can improve their revenues (den Hertog, van
der Aa and de Jong, 2010). Manager of Zizzi restaurant can likewise provide training to their
staff members, that will aid them to reduce unwanted cost. Thus, they can give products and
services to their customers at reasonable prices, as result to, they can improve their profits and
compete their competitors in marketplace.
Quality: It is essential for Zizzi restaurant to maintain quality of their items, that will
help them in retention of their clients as well as they can attract various new buyers towards
them. If they deliver quality goods to their clients at a reasonable value then also they can
improve their incomes.
Resources: Staff members of Zizzi restaurant have to utilize appropriate resources into
their business, so that they can give qualitative administration to their consumers. Along with
this, it likewise help them to attain targets and objectives in an effective as well as efficient
manner (Doherty, Ashurst and Peppard, 2012).
P3 Work breakdown structure and Gantt chart
Manager of Zizzi restaurant have to adopt distinctive methods so that they can reduce
their workload. They have to make plans and on the basis of that they have to divide their work
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so that it should be reduced. Work breakdown structure is a process which helps manager or
employees in dividing work to distinctive person of company so that they can complete their
work on deadlines (Eckerson, 2010).
Another method is Gantt chart which will also helps in managing all activities in the
specific time. This will be represent in a graphical format by using different activities and all
these activities based on previous activities and this will be completed on a deadlines. These all
the methods succour in offering qualitative merchandise to consumers which will aid in
attracting them as well as generate more and more revenue. This will assist in enhancing
goodwill in competitive market (Keller, Parameswaran and Jacob, 2011).
TASK 2
P4 Research based on small scale
Employees of Zizzi restaurant have to adopt appropriate CSR activities which will assist
in attaining goals and objectives. Managers have to use correct rules and regulations so that they
can manage their work and reap sustainable objectives. The managers of business entity have to
use distinctive tools and techniques whether it is quantitative and qualitative so that they can
gather as well as collect information so that they can identify and analyse areas where
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improvements needs to be done (Law, Chen and Wu, 2010). For doing small scale research,
managers have to make questionnaire and that should be filled from their consumers which will
aid in collecting information and this affect their sustainable objectives which higher authorities
want to attain. The sample size for filling up this questionnaire is 20.
Name:
Gender:
Age:
Q1. Does activity related to CSR which assist in attaining objectives?
 Yes
 No
Q2. Do you think that adopt CSR activities are necessary for Zizzi restaurant?
 Yes
 No
Q3. In your opinion, there is a relation between CSR as well as advantage which are attain from
high competition?
 Yes
 No
Q4. What are advantages when they do planning related to CSR in Zizzi Restaurant?
 Enhance goodwill
 Improve customer base
 Improve reputation in competitive market
Q5. According to your view, what are obstacles which are identified by Zizzi Restaurant?
 Child labour 40
 Satisfaction provided to employees 30
 Values of consumers 20
 Rights of staff members 10
Q6. As per your suggestion what should be duration in which employees of Zizzi restaurant
should give their best performance by adopting CSR activities?
 In a month
 Once in a year
 After 6 months
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Q7. Any suggestions for improvements in services of Zizzi Restaurant?
TASK 3
P5 Methods for doing research
Managers of the business entity conducting small scale research and at that time by
making questionnaire and filled it up by service users to gather data which is associated to
company. For doing research, there are different tools and techniques which they can use and on
the basis of that they can accomplish targets (International Journal of Project Management, 2017)
. Methods includes:
Research design: Manager have to do research which assist in identifying as well as
evaluating impact on Zizzi restaurant. This design is divided into three parts which involves
descriptive as well as exploratory along with experimental. This report is based on descriptive
research and on the basis of that they can not face any issues and attain goals and objectives
(Meskendahl, 2010).
Research Philosophy: In this assignment appropriate philosophy should be adopt from
two that is interpretivism and positivism. In this they should use interpretivism philosophy which
will aid in attaining best outcome and according to that they can make valid conclusion.
Data Collection: Manager of Zizzi restaurant have to collect or gather data by using
different sources whether it is primary or secondary. When they are using primary data, then
managers should prepared and questionnaire and that should be filled by employees or
consumers and if they are using secondary source then this will aid in gathering or collecting info
from journals, articles etc. as well as all data or info which are collected should related to CSR
activities.
Data Analysis: Employees and managers of Zizzi restaurant have to do analysis which is
based on themes and for different questions distinctive themes should be prepared and these
themes will be made according to the feedback which is given by employees and consumers in
an effective as well as efficient manner (Skills needed in successful project leaders, 2017).
Sampling technique: There are distinctive type of sampling and these can be adopt by
employer and from all they are using random sampling method. For taking feedback from
consumers or employees sample size which is taken that is 20.
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Ethical consideration: It involves all accumulation along with values which assist in
addressing the questions whether it is good or bad which is related to human affairs (Ochieng
and Price, 2010). They have to do research so that employers can manage reasons which assist in
refraining them so that employer can provide better products and services. They have to adopt
appropriate rules and regulations so that employers cannot face issue in conducting research.
Limitation: There are different limitations which are faced by employer of Zizzi
Restaurant by conducting research. The main factor which become a limitation for firm is time
along with the topic which is adopted so that they can conduct best research (Müller and Turner,
2010).
Data Analysis:
Thematic evaluation:
Theme 1: CSR activities put proper support to employees in attaining goals and objectives.
Q1. Does activity related to CSR which assist in attaining objectives?
Frequency
 Yes 15
 No 5
From the above it has been analysed that from 20 consumers, 15 are agree with the
statement that is when company is using CSR activities then this will helps in attaining goals and
objectives but 5 are not agreed with the statement.
Theme 2: For Zizzi restaurant, it is necessary to adopt CSR activities.
Q2. Do you think that adopt CSR activities are necessary for Zizzi restaurant?
7
Yes
No
0 2 4 6 8 10 12 14 16
Column B

Frequency
 Yes 16
 No 4
From the answers of questions which are given by consumers it has been observed that
managers of Zizzi restaurant have to adopt CSR activities. From this 16 person are agreed with
the statement but 4 are not.
Theme 3: For maintaining position in market, relationship is necessary.
Q3. In your opinion, there is a relation between CSR as well as advantage which are attain
from high competition?
Frequency
 Yes 18
 No 2
8
16
4
Yes
No

From the above it has been analysed that, out of 20 there are 18 person who are agree
with the statement that is there is a relationship between CSR activities as well as advantages
which are attain in the competition. There are 2 person who are not agree with the statement.
Theme 4: Main benefits of CSR activities is to enhance goodwill as well as increment in
consumer base.
Q4. What are advantages when they do planning related to CSR in Zizzi Restaurant?
Frequency
 Enhance goodwill 10
 Improve customer base 6
 Improve reputation in competitive market 4
9
Yes No
0
5
10
15
20 18
2
Column B
Enhancing the goodwill
Increasing the customer base
Developing reputation in the market
0 1 2 3 4 5 6 7 8 9 10
Column B

From the statement, 10 individuals are in favour of enhancing goodwill, 6 are agree with
increasing in the consumer base. But 4 are in support with the developing or improving
reputation in the competitive market. That's why they have to use CSR activities which will
helps in attaining maximum benefits.
Theme 5: Child labour is main problem which is faced by Zizzi restaurant.
Q5. According to your view, what are obstacles which are identified by Zizzi Restaurant?
Frequency
 Child labour 10
 Satisfaction provided to employees 4
 Values of consumers 3
 Rights of staff members 3
From the above statement 10 individuals are agree with the problem that is child labour
in Zizzi restaurant. 4 are in support with employee satisfaction. 3 are in support with consumer
values as well as consumer values and employee rights.
Theme 6: Managers have to perform CSR activities after 6 months.
Q6. As per your suggestion what should be duration in which employees of Zizzi restaurant
should give their best performance by adopting CSR activities?
Frequency
 In a month 2
 Once in a year 6
10
10
4
3
3
Child labour
Employee satisfaction
Customer values
Employees rights

 After 6 months 12
From the statement it has been analysed that out of 20, 12 person are in support with after
6 months have to perform CSR activities. 2 are in related to in a month and 6 are related to once
in a year as CSR activities is helpful as well as necessary to attain goals and objectives.
P6 Recommendations
From the above report, it has been discovered that CSR exercises are fundamental to
accomplish advantage from nature. These practices help the organization to hold their client and
additionally secure new purchasers from advertise. The procedures help firm to keep running for
long in showcase and make mindfulness about element. The chief of Zizzi Restaurant need to
embrace such technique by which they will give better administrations in the market with this
piece of the overall industry of business will be expanded (Polonsky and Waller, 2014). The
administrator of such organization ensure appropriate use of assets which are made accessible by
condition. The business ought to embrace strategies as per their labourers with the goal that
employees can deliver best in firm. They have to embrace appropriate practices as well as
processors to accomplish focus of business. It is obligation of Zizzi lodgings to fulfil the general
population needs and needs. Furnish them with each fundamental need and necessity. Some
piece of the business advantage should be contributed for welfare of community and additionally
in any undeveloped region. There are diverse sorts of beneficent exercises which are winning in
the market so in this way it is fundamental for each organization to mean something to
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In a month Once in a year After 6 months
0
2
4
6
8
10
12
Column B

community. Alongside this they ought to give free offices to their steadfast clients (Saunders and
Lewis, 2014). At the point when the business utilizes corporate social duty as day by day action
it will help them in accomplishing the objective and condition fulfilment rapidly. Other than
these there are numerous foundations in which organization can contribute their time and cash,
for example, they can giving training and additionally help to fiasco inclined regions and reliefs
to people who enduring because of any unexpected exercises. Finally yet not the slightest the
organization need to deal with its inward too outer condition to get accomplishment and also to
keep running for long (Seddon, Calvert and Yang, 2010).
TASK 4
P7 Reflective assessment
According to the previously mentioned assignment, I have been investigated or
deciphered that CSR exercises not help the general public in accomplishing the preferences but
rather it help the Zizzi Restaurant in extending piece of the overall industry or they need to build
up the brand picture in commercial centre. At the point when workers of the firm is embracing
CSR exercises then this will assist them in harvesting the reasonable targets and on the premise
of that they can draw in huge number of purchasers. The staff individuals from Zizzi Restaurant
need to utilize hypothetical ideas alongside the learning and in addition aptitudes with respect to
CSR exercises. I likewise get the data by doing the exploration from the diaries and also articles.
They can utilize articles which are prepared by regulatory bodies as it helps in gathering
increasingly data and utilize the information with the goal that they can achieve the objectives
and destinations. At the point when the representatives of Zizzi Restaurant do the exploration
then it will require less investment however I need to finish the assignment or work in a
particular and appropriate time. At the point when the staff individuals lead the examination or
assessment of information then I am ready to enhance learning and in addition aptitudes by
utilizing the distinctive programming which help the staff individuals in assessing data in a
legitimate and proper way. When I am utilizing the chart alongside the topical investigation as I
could finish the work or venture in a proficient and compelling way and furthermore in a
particular period. For me, it was a main and fundamental factor which succour in achieving the
objectives and destinations inside the pre-determined time.
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CONCLUSION
After summing assignment, it has been observed that manager of Zizzi Hotel have to
manage their projects by making appropriate plans and this includes all factors which includes
cost, scope, quality, time etc. For managing all work, they have to use work breakdown structure
as well as Gantt chart which aid in managing and reducing workload so that they can reap
targets. They have to adopt different tools and techniques for doing or making effective research
and from that they can gather appropriate information on the basis of decided sample size. Along
with this information which is collected have to implement and accomplish goals.
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REFERENCES
Books and journals
Ajmal, M., Helo, P. and Kekäle, T., 2010. Critical factors for knowledge management in project
business. Journal of knowledge management. 14(1). pp.156-168.
Baiden, B.K. and Price, A.D., 2011. The effect of integration on project delivery team
effectiveness. International Journal of Project Management. 29(2). pp.129-136.
Bakker, R.M., and et. al., 2011. Managing the project learning paradox: A set-theoretic approach
toward project knowledge transfer. International Journal of Project Management. 29(5).
pp.494-503.
Chang, V., Walters, R.J. and Wills, G., 2013. The development that leads to the Cloud
Computing Business Framework. International Journal of Information Management.
33(3). pp.524-538.
Crawford, L. and Nahmias, A.H., 2010. Competencies for managing change. International
journal of project management. 28(4). pp.405-412.
den Hertog, P., van der Aa, W. and de Jong, M.W., 2010. Capabilities for managing service
innovation: towards a conceptual framework. Journal of Service Management. 21(4).
pp.490-514.
Doherty, N.F., Ashurst, C. and Peppard, J., 2012. Factors affecting the successful realisation of
benefits from systems development projects: findings from three case studies. Journal of
Information Technology. 27(1). pp.1-16.
Eckerson, W.W., 2010. Performance dashboards: measuring, monitoring, and managing your
business. John Wiley & Sons.
Keller, K.L., Parameswaran, M.G. and Jacob, I., 2011. Strategic brand management: Building,
measuring, and managing brand equity. Pearson Education India.
Law, C.C., Chen, C.C. and Wu, B.J., 2010. Managing the full ERP life-cycle: Considerations of
maintenance and support requirements and IT governance practice as integral elements of
the formula for successful ERP adoption. Computers in Industry. 61(3). pp.297-308.
Meskendahl, S., 2010. The influence of business strategy on project portfolio management and
its success—a conceptual framework. International Journal of Project Management.
28(8). pp.807-817.
Müller, R. and Turner, R., 2010. Leadership competency profiles of successful project managers.
International Journal of Project Management. 28(5). pp.437-448.
Ochieng, E.G. and Price, A.D.F., 2010. Managing cross-cultural communication in multicultural
construction project teams: The case of Kenya and UK. International Journal of Project
Management. 28(5). pp.449-460.
Polonsky, M.J. and Waller, D.S., 2014. Designing and managing a research project: A business
student's guide. Sage Publications.
Saunders, M.N. and Lewis, P., 2014. Doing research in business and management: An essential
guide to planning your project. Pearson Higher Ed.
Seddon, P.B., Calvert, C. and Yang, S., 2010. A multi-project model of key factors affecting
organizational benefits from enterprise systems. MIS quarterly. 34(2). pp.305-328.
Smyth, H., Gustafsson, M. and Ganskau, E., 2010. The value of trust in project business.
International Journal of project management. 28(2). pp.117-129.
Online
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International Journal of Project Management. 2017. [Online]. Available through:
<http://www.sciencedirect.com/science/article/pii/026378639190027S>. [Accessed on
12th July 2017].
Skills needed in successful project leaders. 2017. [Online]. Available through:
<https://www.raconteur.net/business/skills-needed-in-successful-project-leaders>.
[Accessed on 12th July 2017].
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APPENDIX
Template for evidence collection to be attached with the report by the learner:
Week 1
1.1 Update on weekly research Data which is provided on CSR
1.2 Risks and Issues Threat of not achieving the objectives by using
the irrelevant data
1.3 Problems encountered Danger of not accomplishing the destinations
by utilizing the insignificant information
1.4 New ideas and Change of project direction Using of unique tools and methods
1.5 Learnings Proficient targets
1.6 planning for Next Week Better targets ought to be accomplish by
utilizing the fitting information
1.7 Project plan Focusing on standard administration client
1.8 Supervisor comments Execution need to do legitimately
Week 2
1.1 Update on weekly research Results which is to be accomplished in view of
CSR
1.2 Risks and Issues Information can be lost
1.3 Problems encountered Specialized issue can be confronted
1.4 New ideas and Change of project direction For finishing the venture new and encounter
representatives ought to be required
1.5 Learnings To lead review refreshed innovation ought to
be utilized
1.6 planning for Next Week In the market appropriate research should be
finished
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1.7 Project plan Individuals which are connected and utilized as
a part of the distinctive organization exercises
1.8 Supervisor comments Legitimate upgrades ought to be required
Week 3
1.1 Update on weekly research Results which are identified with the CSR
1.2 Risks and Issues Not giving the correct quality
1.3 Problems encountered Issue confront by the workers in finishing the
venture that is assessment of data
1.4 New ideas and Change of project direction Legitimate research ought to be direct by
utilizing proper strategies
1.5 Learnings To utilize information examination procedures
1.6 planning for Next Week Research to be done in the market to discover
the necessities and needs
1.7 Project plan By doing the overview, poll is to be made
which is identified with CSR exercises.
1.8 Supervisor comments Compelling work
Week 4
1.1 Update on weekly research Research to be lead on the premise of
requirements of the general public.
1.2 Risks and Issues Appropriation of the social parts
1.3 Problems encountered Separation parts of the exploration in to the
representatives
1.4 New ideas and Change of project direction Legitimate utilization of innovation and
additionally experienced representatives.
1.5 Learnings Basic inquiry for focused gathering of people
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1.6 planning for Next Week Research on the social needs
1.7 Project plan They need to utilize fitting innovation and
additionally successful issues
1.8 Supervisor comments Noteworthy work
Week 5
1.1 Update on weekly research Natural needs of the general population
1.2 Risks and Issues Particular sentiments of the unmistakable
individuals.
1.3 Problems encountered Discourse in light of the focused on gathering
of people
1.4 New ideas and Change of project direction Utilization of representatives which are
identified with the focuses
1.5 Learnings Human practices
1.6 planning for Next Week Better work must be given by the supervisors
and they need to make fitting arrangement on
the premise of poll.
1.7 Project plan A poll appropriation by the sends to the chose
clients
1.8 Supervisor comments Better thought
Template for Performance Review Template to be attached with the report by the learner:
 What was the Project supposed to accomplish?
Ans: The venture expected to harvest the points and destinations of Boutique Hotel so they can
make best venture.
 Did the project succeed in its aims/ how do you know? Specifically, please outline any
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evaluation and assessment undertaken.
Ans: Yes, at the season of assessing and breaking down they need to deal with the ideal
opportunity for every movement so entire venture finish on time.
 What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
Ans: The staff individuals from the firm need to utilize work breakdown structure as it helps in
dealing with the work and decrease the workload. Alongside this there are numerous abilities
which helps in taking the correct activities so they can make business powerful.
 What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Ans: The real issue found at the season of study which is related with advertising, the
respondents are not ready to comprehend questions since they are having an absence of
information about CSR exercises. It is handled by giving thought regarding CSR exercises in
detail to respondents.
 What did you learn from undertaking the project?
Ans: While doing the undertakings I have learned diverse things which is valuable for me in
future with the goal that I can make more benefits and accomplish achievement.
 How would you rate your performance as a management consultant leading the project
Ans: 4 out of 5.
 What strengths and weakness of your performance did you identify?
Ans: My real quality is to finished venture on particular time. The shortcoming is absence of
learning on a few subjects which are not justifiable by me.
 How will this information and support your continuous professional development?
Ans: The gathered data will help me in procuring my objectives which is chosen for future.
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