Performance Review for Management Consultants

This document provides a comprehensive performance review template specifically designed for management consultants. It covers various aspects of project performance, including objectives, successes, challenges encountered, lessons learned, and areas for improvement. The template also prompts self-reflection on strengths and weaknesses, as well as future professional development goals. It is a valuable resource for students studying business or management who are seeking to understand the framework for evaluating consultancy work.

Managing Successful Business
Project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Aim and Objectives...............................................................................................................1
P2. Preparing project management plan......................................................................................2
P3 Work Breakdown structure and Gantt chart .........................................................................4
Task 2...............................................................................................................................................6
P4 Small scale research...............................................................................................................6
Task 3...............................................................................................................................................8
P5. Appropriate
tools and techniques...................................................................................................................8
P6 Recommendation.................................................................................................................13
Task 4.............................................................................................................................................14
P7 Reflection.............................................................................................................................14
CONCLUSION..............................................................................................................................14
REFERENCES .............................................................................................................................16

INTRODUCTION
In this competitive world where cut throat competition is there, it is quite difficult for
business to make them stable in the market for longer period of time. Although, in such criteria,
technology is helping the small business enterprises to develop themselves and compete in
market so that they can earn profit (Cavusgil, 2014). Impact of digitalization is in heavy way on
small enterprises as they make them to fight with rivalries and attain their goal and objective.
The report is based on Ensoft Ltd which manufactures digital electronics and it is better
known for its software products. The founder of Ensoft Ltd is Robert Metcalfe and Howard
Charney. Assignment will discuss about aim and objective firm has and plan of it, it will also
discuss about work break structure which will include small scale research and apart from all
such it will use various tools and techniques and having recommendation as well.
TASK 1
P1. Aim and Objectives
For a business organisation, it is very important to create future objectives and goals to
gain higher success easily. For achieve theses aim, company provides their products and services
in market and build a strong relation with new customers. To get these objectives Ensoft Ltd uses
digital technology and make various strategies or plans. These planning helps them to achieve all
the goals effectively and efficiently (Dezdar and Ainin, 2011). Aims and objectives determines
why a entrepreneur wants to go into business and what their hope to accomplish digitalisation in
their business. These objectives clearly defined targets and planning that are already set by
business owner and management of Ensoft Ltd. There are various aim and objectives of a Ensoft
Ltd as -
 Primary aim of Ensoft Ltd organisation is to use digitalisation in firm to produce effective
product.
 To identify requirement of modern technology and tool in Ensoft Ltd.
 Provide innovative ideas and products to customers.
 Analyse requirement of advance technology in target market and its affect on customers.
After analyse aim and objectives of Ensoft Ltd , it is important to formulate a effective
research question to getting more and brief information easily. There are some questions that
related to digital technology are given below -
1

 what are the uses of digital technology in Ensoft Ltd ?
 How technological and innovative equipments are beneficial for Ensoft Ltd ?
 Is there any requirement of alteration and utilization of technology in the organisation ?
In this process Ensoft Ltd needs to provide innovative or different products and services to their
customers from the existing on in market (Eid and Gohary, 2013). It will help them to provide
brand loyalty, brand recognition and to develop customer's trust toward the products and
company. All these things can be possible if firm use digitalisation in their services and new
products. This will help them to improve values of their existing products and build loyalty for
new products. Technology is a only things that helps to improve productivity of employees and
provide maximum profit easily.
P2. Preparing project management plan
Project management plan is very useful as it provides an opportunity to researcher
regarding objectives, goals and planned procedure for particular project. There are various
companies who produce the management plan which helps in fighting with competitors in the
market and achieve competitive advantages. Management plans support to provide guidelines
and and direction to the employees and also motivate them for the purpose of achieving goals
and objectives in effective manner. So company generally adopt strategies for obtaining targets.
Some factors are there that affects on performance of the organisation, so they might be face any
kinds of risks and problems. Factors can be related to environment as internal and external which
directly affect on the business operation. There are various aspects which are plan accordingly.
So there are planning for project management of Ensoft Ltd company that support in obtaining
their desired goals and objectives such as:
Quality: It is the responsibility of company to provide qualitative services and products
to the customers. Ensoft Ltd always consider quality products of computer network to their
buyers which help in making long term relations with customers and make them loyal towards
the organisation. For achieving company’s success, it is required to maintain the quality of
products and services.
Cost: This is an important factor that affects the operations of business and so, project
management plan supports to have control over the expenses as well as costs while producing
2

products and offering services. It is necessary to have power of control over the costs. Therefore,
company always try to reduce all these expenses and focus on optimisation of resources in the
firm. Ensoft Ltd is also focusing on minimisation of such factor for generating more income or
revenue.
Time: This factor is very important as time management should be there for obtaining
particular task. So, in the planning of management, this aspect must be considered as they
prepare a plan for scheduling and setting the time frame for specific task and work (Fitzgerald,
2014). It helps in bringing motivation as well as improving the performance level of an employee
and they have to complete their tasks in limited time according to schedule. Ensoft Ltd generally
prepares their time schedule and they do not believe in multiple-tasking within firm beacuse it
bring burden and can be stressful for them which decrease their morale due to not completing
task or work on the time, so it is must to finish all task according to time schedule.
Risk: It is another force which can affect the business in various activities or operations
as well as organisation cannot ignore this factor because it always bring conflicts or problems
while performing particular work. Ensoft Ltd focuses on several types of risks and adopt
effective strategies for facing or handling any issues. They conduct a survey or research process
for analysing the risk factor and then prepare a plan for managing these risks to obtain tasks and
objectives. Market research plays a vital role in reducing risks in the business operations and
make effective strategies for facing any challenges in a better manner. So there is responsibility
of senior executive and top level of management that they should provide proper guidelines and
correct formates to the employees regarding the risk or problems so that they can face and
manage all these forces and perform effectively.
Communication: For every successful organisation, it is require to follow proper
communication process by transferring or sharing informations to the employees regarding
business decisions and actions which taken by top management (Hotho and Champion, 2011). So
company prepare plan for creating a proper structure for communication because it support in
maintaining good relations among employees and they will work in collaboration or coordination
that contributes in increasing performance and work productivity of an organisation and it
directly affects on attaining predetermined goals and objectives.
3

Resource: The firm generally focus on utilising available resources through best
strategies and proper controlling system. Because it is must to prepare an effective plan for
maintaining resources and avoiding as well as reducing wastage for producing best outputs and
get better results from minimum inputs (Laudon and Laudon, 2016). Ensoft Ltd company also
allocate their resources among various activities in sufficient manner which support in achieving
best outcomes. In this includes raw material, man power, money, machine and methods for
producing effective or qualitative products and services.
Scope: There are various scope of Ensoft Ltd company to expand their business in
several countries and produce effective computer network for customers to satisfy their needs
and wants. Scope includes methods and technologies which must be adopted for increasing
performance and productivity so that company can attain their goals and objectives and move
towards growth or development.
P3 Work Breakdown structure and Gantt chart
All the business organization it is very important to manage their activities according to
timely bases. In this process work break down structure helps them to mange all their activities
in a effective manner. This is a graphical representation that helps project manger to predict their
results on the bases of various scenario. It is describe as a result-oriented tree which covers all
the procedures of organisation in a systematic way. In work breakdown structure and Gantt chart
all the task and elements are displayed in a tabular form. This process helps to reduces workload
over individual and divide various task and responsibility among staff employees. In it manager
is deals in different departments ton organise, manage all the business activities. Through this
work breakdown structure, manger of company divide their work into easily manageable
components (Peppard, 2016). It will be helpful for them to assign various work and task in
different teams. This process helps to divide responsibility according to employees skills and
their ability. Through this structure a company can easily get productivity and higher profitability
in comparative market. This is hierarchical by nature and result-oriented tree by structure. This
type of task used by Ensoft Ltd to manage their operational and functional activities. In
digitalisation, this structure helps them to improve organisation's productivity ns reduce extra
work or wastage easily. Ensoft Ltd is a small business organisation and they want to introduce
new products and services in competitive market, so for them this process will be helpful to
manage all activities in effective manner.
4

Gantt chart is also represent a project report in which organisation's can easily understand
which task take most time. This process helps to reduce overload time and helps to divide work
to various employees who can easily done it in effective manner. For this organisation need to
analyse their employees skills and their working capacity to divide various task in appropriate
manner and get higher productivity easily (Porter, 2011). For major task and work, company
brings effective plan and strategy to minimise its burden over employees and firms. Main
objective of this chart is to represent all organisational data which is collected by a specific
research to make appropriate decision for this.
5

Task 2
P4 Small scale research
Every organisation generally conduct a research as well as survey process for gathering
data or information regarding market trends, competitors and customers which helps in making
effective decisions in proper manner and support in obtaining goals and objectives. Here are
some research methods that company can used and these are as follows:
Quantitative research: This method of research helps in analysing statistical data or it is
done in the form of numbers. Quantitative research is done by several companies whether it is a
small or large company (Stokes, 2010). The process of measurement of this method is based on
mathematical and quantitative form such as statistics, percentage etc. Ensoft Ltd company also
use this method for analysing their data by gathering quantitative information of the computer
network and then make decisions of production.
Qualitative research: In this research method, information or data are collected in the
form of name and nature as well as in codes. It helps to organisation in gathering information
regarding the quality of their products and services through customers feedback. Ensoft Ltd
company organise qualitative research method for analysing information about product's quality
which helps in making decisions regarding adopting strategies for producing effective goods and
services.
Primary research: This types of research also known as first hand collection data that
can be use by entity. Researcher gathered information on his own behalf such known as primary
research. This data collection methods helps in making effective organisation decisions regarding
any issues or problems towards organisation. They do not use collected data or information for
their research.
Secondary research: In this, researcher collect information which is already gathered by
other so it is called second hand data collection methods as well as secondary research.
Researcher can use various forms to gather data as they can collect from books, journals, past
records which support in analysing and make better decisions (Wilson, 2010). Secondary data
can help in making future predictions or forecasting that what will happen in upcoming years. So
it is helpful in the process of decision-making.
6

Sampling: It is supportive method for improving particular products and services by
gathering information or response of customers and know about their thoughts, views, opinion
by getting feedbacks that helps in taking decisions and recommendation for improving quality of
product and services so that customer can satisfy their needs and wants in effective manner
(Teece, 2010). Ensoft Ltd company also use sampling technique by conducting research and
collect information that helps in adopting new techniques and innovative ideas as well as
creativity in their services.
Between large number of population a survey is done on 30 selected candidates who
provides various feedback toward the digitalisation and its impact. This research is all based on
Ensoft Ltd which is small business organisation and they adapt digitalisation to produce new
products and services for customers.
Questionnaire
Name-
Email ID-
Contact No.-
1.) Which technique is more effective for customers ?
a.) Traditional
b.) Modern
2.) Does digital technology helping to achieve Organisation's goal and objectives easily ?
a.) Yes
b.) No
3.) Does digital technology helps to get long term benefits for Ensoft Ltd ?
a.) Yes
b.) No
4.) Advance technology is a tool of development for Ensoft Ltd ?
a.) Yes
7

b.) No
5.) What type of effects are organisation facing after using digitalisation ?
a.) Positive
b.) Negative
6.) Is there any requirement to provide training to Organisation's employees ?
a.) Yes
b.) No
7.) Is Digitalisation affects on goodwill of Firm ?
a.) Yes
b.) No
Task 3
P5. Appropriate
tools and techniques
Theme 1. Technique for current scenario
Which technique is more effective for
customers ?
Frequency
Traditional 8
Modern 22
8

Findings- According to above graphical representation it has been identify that new
generation wants to use modern technology to get in touch with current Era (Zott, 2011). In this
process out of 30 individual 22 are believes that provides effective quality products and higher
satisfaction to them While 8 individual are show their interest in traditional technology as they
previously using. Ensoft Ltd organisation needs to use modern technology to get future success
easily and to provide innovative products to their customers.
Theme 2. Digital technology helps to achieve organisation's goal and objectives
Does digital technology helping to achieve
Organisation's goal and objectives easily ?
Frequency
Yes 20
No 10
9
Traditional Modern
0
5
10
15
20
25
8
22
Column C

Findings- From the above graphical report it has been summarised that Digital
technology will easily helps to get organisation's objectives and goal in effective manner. In this
research out of 30 individual 20 are believe that advance technology helps to achieve
organisation's goal and objective effectively while 10 people believe that this process can not
affect on business activities and their process. But For Ensoft Ltd Digitalisation will helps to get
their future objectives in effective and appropriate manner. So they can use it for their long term
benefits.
Theme 3. Use of technology for long term benefits
Does digital technology helps to get long term
benefits for Ensoft Ltd ?
Frequency
Yes 25
No 5
10
Yes No
0
2
4
6
8
10
12
14
16
18
20
20
10
Column C

Findings- As per the above graphical representation it has been determine that digital
technology helps to get long term benefits effectively (Amit, 2011). In this process out of 30
individual 25 are believe that advance technology would providing long term benefits and
strength to stand in competitive market easily but 5 people believe that digitalisation can not
effect on company's long term benefits and their valuation. But as company get positive result so
they can use technology to get higher success in future.
Theme 4. Tool of development
Advance technology is a tool of development
for Ensoft Ltd ?
Frequency
Yes 24
No 6
11
Yes No
0
5
10
15
20
25
25
5
Column C
Yes No
0
5
10
15
20
25
24
6
Column C

Findings- From the the above presentation it has been identify that advance technology
and digitalisation can be a tool of development for Ensoft Ltd business. As a process of survey
on 30 individual 24 are believe that digital technology can be a tool of organisation's
development effectively but in this process 6 people are not believe the same. So from this a
company like Ensoft Ltd can easily adapt advance technology for their products and services.
Through this they can easily get competitive advantages from the target market.
Theme 5. Affect of digitalisation that Organisation facing
What type of effects are organisation facing
after using digitalisation ?
Frequency
Positive 25
Negative 5
Findings- According to above graphical representation it has been identify that
digitalisation has several impacts on a organisation as Ensoft Ltd. In this process out of 30
individual 25 are believe that after using technology organisation can achieve positive outcomes
which can provides hem future success easily. While 5 individual believe that digitalisation can
negatively affect on a firm if their employees do not use it effectively and appropriately. But
12
Positive Negative
0
5
10
15
20
25
25
5
Column C

overall conclusion of this process is in the favour of Ensoft Ltd so this will be very helpful and
effective for a them.
Theme 6. Requirement of training for employees
Is there any requirement to provide training to
Organisation's employees ?
Frequency
Yes 26
No 4
Findings- As per the above graphical representation is organisation get various responses
from people. In this out of 30 people 26 people are believe that Ensoft Ltd need to provide
appropriate training and learning to their employees to getting organisation's objectives easily.
But on this 4 people believe that training and learning is not needed for the use of terotechnology
(Hotho and Champion, 2011). But it is very important for Ensoft Ltd to organise training to
develop their employees skills and their capacity of working.
Theme 7. Digitalisation effects on goodwill
Is Digitalisation affects on goodwill of Firm ? Frequency
Yes 18
No 12
13
Yes No
0
5
10
15
20
25
30 26
4
Column C

Findings- Above graphical project is represent that digitalisation will helpful to improve
goodwill of firm. As per survey of 30 individuals, 18 people believe that advance technology
helps to improve goodwill of company but 12 people are provide their feedback against this.
P6 Recommendation
Recommendation is given for improving the quality of services and products so company
can achieve their defined goals and objectives in sufficient manner. It also known as suggestions
which are given by the customers and other employees for maintaining the quality and make
effective working criteria. Recommendation support in bringing improvement of company's
products and also make sure to customers or people that organisation care for their buyers and
employees. Ensoft Ltd company should requires to adopt various technologies and use
promotional techniques for attracting more customers or individuals to purchase their products
rather than competitors because they make computer networks which is part of HP, so they have
to focus on increasing sales by providing qualitative goods and services. So it is required to
motivate employees for accepting challenges and provide them training and development
program for increasing work productivity.
 Company should organise training and development programs for employees that will
help to work effectively.
 Employees have to follow all policies and procedure that support in doing work in right
directions.
 Company should focus on reducing cost of production in better way.
 Technologies should be adopted by the Ensoft Ltd company for attaining targets and
objectives.
14
Yes No
0
5
10
15
20 18
12
Column C

 There should be required an innovation and creativity in the services which helps in
attracting more person towards organisation.
 Company must be use effective technology in corrective format so that negative vibes
can be avoid among employee's performance because digital technology can affect on
company's work productivity.
Task 4
P7 Reflection
Above project report stated that, I got it above the company that they should produce
effective computers network with new technologies and also should consider various parts of
hardware as well as software. It is require to use technologies and accept changes within the firm
so that work can be done in effectively and efficiently. With the help of technology and
strategies, company can achieve its predetermined goals and objectives. I learned many things
from the following report like Gantt Chart and know about uses of systematic approach in
effective manner. Along with that, I learn various methods of data collection or information at
right place. Management plan includes cost, quality and resources etc. which helps to the
organisation in generating profits and revenue. Work breakdown structure helpful in dividing
task among employees in several departments which contributes in task completion and
increasing productivity as well. Overall, my learning experience was superb as I learned many
of things by gaining knowledge and skills and get ability or capacity for completing task in
effective and efficient manner.
CONCLUSION
From above this project report, it has been concluded that modern technology can be
complicated for managing successful business because so many things requires to execute it in
proper manner. Digital technology is supportive in growing small and large companies because it
bring new innovative ideas and creativity in the products and services so that company can
achieve their task and objective in efficient manner. New technologies and strategies helps to the
company in earning more profits as well as generate higher revenues so company can make
decisions regarding business expansion at various place. Every organisation are focusing on
adopting new techniques and innovative ideas for producing best products and services and they
are working hard for making organisation effective. Ensoft Ltd company can make favourable
15

decisions regarding strategies as well as technologies adoption for raising their profits and
revenues and achieve competitive advantages.
16

REFERENCES
Books and Journals
Cavusgil, S.T., et. al., 2014. International business. Pearson Australia.
Dezdar, S. and Ainin, S., 2011. The influence of organizational factors on successful ERP
implementation. Management Decision. 49(6). pp.911-926.
Eid, R. and El-Gohary, H., 2013. The impact of E-marketing use on small business enterprises'
marketing success. The Service Industries Journal. 33(1). pp.31-50.
Fitzgerald, M., et. al., 2014. Embracing digital technology: A new strategic imperative. MIT
sloan management review. 55(2). p.1.
Hotho, S. and Champion, K., 2011. Small businesses in the new creative industries: innovation
as a people management challenge. Management Decision. 49(1). pp.29-54.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education
India.
Peppard, J. and Ward, J., 2016. The strategic management of information systems: Building a
digital strategy. John Wiley & Sons.
Porter, M.E. and Kramer, M.R., 2011. The big idea: Creating shared value.
Stokes, D., Wilson, N. and Wilson, N., 2010. Small business management and entrepreneurship.
Cengage Learning EMEA.
Teece, D.J., 2010. Business models, business strategy and innovation. Long range planning.
43(2). pp.172-194.
Zott, C., Amit, R. and Massa, L., 2011. The business model: recent developments and future
research. Journal of management. 37(4). pp.1019-1042.
17

LOGBOOK
Project Logbook for the chosen
organisation: Ensoft Ltd
Name of the learner: Name of the Supervisor:
Project Title: Managing Business
Successful
Date:
Update of weekly research/ tasks
achieved (Account for a minimum
of six weeks with dates)
 What have you completed?
 Did you fulfil Task
requirements?
 Are you on track and within
deadlines set?
 Did you need to make any
changes to your project
management plan?
Comments
In this project, the task
have been attempted which
was related with digital
technology and its affects
on the growth of company.
Yes
Yes
Yes
Any risks and / or issues
identified?
 Did you identify risks/issues
with a lack of skills required
for undertaking research
tasks?
 Did you identify any
additional risks/issues that
have an impact on the
project management plan?
No
No
18

Problems encountered
 What barriers did you face?
 How did you overcome them?
In this, requirements can
be seen as higher then
expected due to lack of
timing as well as financial
resources.
I reached at the final
outcomes by assisting of
colleagues and team leader.
New Ideas and change of project
direction
For maximising the
organisational
performance, it is required
to conduct for identifying
the suitable ways.
What Have I learnt about myself
this week?
 How did I feel when I had to
deal with tasks/problems?
 Did I find it useful to
complete the tasks?
 How well have I performed?
What did I contribute?
 What can I improve on next
week?
I was feeling pressurising
and puzzling at that time.
Yes
After getting appreciations
and assistance of senior, I
have performed in well
manner.
I have required to resolve
problems regarding any
issues and improve skills.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient
Collections of data
Yes, I got enough time
19

time for completion?
Project plan status to date (on,
ahead, behind)
Up to date
Supervisor comments to address
Signature of the Supervisor and
date:
Template for Performance Review
Template to be attached with the
report by the learner:
1. What was the Project supposed to accomplish?
This project has defined about the important points which are
mentioned in the assignment.
2. Did the project succeed in its aims/ how do you know?
Specifically, please outline any evaluation and assessment
undertaken.
Yes, the project has achieved its aim successfully because the
main purpose was included digital technology for business firm to
get success and enhance growth.
3. What things do you think worked well and why? Evaluate all
aspects of the project (e.g initial inception, project activities and
project outcomes) from a range of perspectives.
I had worked as per the plan of this project which support in
availing me regarding completion of particular project in
systematically.
4. What problems emerged during the project and how were they
tackled? Was there timely identification of issues and resolution
during the project process?
20

The most hardly processes were sampling and interpretation
which have attained for the project completion and its objective.
5. What did you learn from undertaking the project?
I had learnt that how to analyse information through effective
communication process.
6. How would you rate your performance as a management
consultant leading the project?
I will give rate 9 out of 10 to myself.
7. What strengths and weakness of your performance did you
identify?
There are some strengths of mine which are problem solving
skills, hard working personality and my major drawback is my
communication skills.
8. How will this inform and support your continuous professional
development?
This will support in future research and business projects for my
carrier related to any report. Thus, I have long term uses of this
assignment.
21