Managing Successful Business with Corporate Social Responsibility

This document discusses the importance of managing successful business with corporate social responsibility (CSR). It explores the impact of CSR on NISA Limited and covers project planning, execution, monitoring, and closure. The advantages of project management and the significance of CSR activities are also discussed.

MANAGING SUSSECCFUL
BUSINESS

Table of Contents
Project plan ..............................................................................................................................................................3
Managing small business project..............................................................................................................................3
A. Definition ............................................................................................................................................................4
A. Definition ...........................................................................................................................................................5
Problem statement.....................................................................................................5
Project strategy- ........................................................................................................6
Project objective- .......................................................................................................7
Deliverable. ................................................................................................................ 7
Project Scope Statement. .........................................................................................8
Success Criteria. ......................................................................................................8
Project Assumptions..................................................................................................9
B. Implementation plan- ..........................................................................................................................................9
B. implementation plan .........................................................................................................................................10
Work breakdown structure .....................................................................................10
Schedule (Gantt Chart)............................................................................................10
C. Project Processes................................................................................................................................................11
Communication plan- .............................................................................................11
REFERENCES ......................................................................................................................................................12

INTRODUCTION
Corporate social responsibility use by the many company in a form of corporate self-
regulation integrated into the business model. This policy function based on the self-
regulatory mechanism that the business monitor the activities compliances with the law,
ethical standard and at the national and international norms. This responsibility attracted the
attention from businesses and many stakeholders in regards to its benefits. CSR is based on
the human’s resources, developing the business and public relation department of the
company or take the responsibility by the CEO and director of the company.
In this case in the recently business environment, in response to maximising stakeholder
value and expectations, the strategic benefits of this function has seen many companies
having a competitive advantage. NISA company follow the these responsibilities to maintain
the its profit in the market and follow the many CSR activities to increases its business
activities in the new markets. Together with the rise of globalisation, companies now employ
CSR managers, experts and consultants to produce comprehensive CSR policies and
programmes, to give them a competitive edge and build stakeholder trust and loyalty.
CSR Significance
CSR activities are being considered as one of most significant section for every
organisation because it allows to present working in positive manner. Along with this, it has
been noticed that CSR is significant to have improvement in brand image so that goals and
objectives can be accomplished effectively. Moreover, CSR allows to manage social
responsibilities in desired manner.
Project plan
A project plan defined as the project management planning in the organisation new
projects such as innovation in new products, adopted new strategy, use of the new technology
in a formal document used by the managers to guide their employers both project planning,
activity and functions of project control. Stakeholders uses of this plan are to assignment
planning, controlling, organising and controlling, facilitate communication among project
researchers, stakeholders, managers (Meskendahl, 2010). This document create scope, cost
and schedule base line by the managers and researchers. The purpose of creating a project
plan to identify the problem, who take the responsibility and the time line of complications. A
complete assignment plan according to company standards and capability such as the task

management body, this plan also including the all activities, management and control of the
all project functions. This information also provided by stakeholders and evaluating other
documents that will be produced products and services such as a procurement plan.
Managing small business project
NISA retailer limited is a small business entity is a brand and buying the local group
of the retailers those are providing small grocery shops and small wholesalers in the UK It is
organization created by its Owen members and planning, operating, controlling and a
cooperative using the collective buying power of the large group of members to deals with
local suppliers in the market. An effective assignment in a small business achieving the
project goals and objectives, in a time line, with in the budget and availabilities of fewer
resources comparability the large organizations. Company involve the identify the methods
applying by the managers to achieve further goals of project and which do not add value in
the business structured in the small company environment of the company. Company use the
tools and techniques for simplify collaboration and encourage sharing information with their
team members are useful, while planning that require less structures and give detailed about
the task descriptions don't use by the company. A combination of high-quality activities,
reporting, tools and techniques and flexible organization is the most effective of the
organisation (Röglinger, Pöppelbuß and Becker., 2012).
Types of research-
There are many types of research use by the researcher to analysis the data and
gathering the information about the individual topic, company and people. Those types
research use in the company- Qualitative and quantitative research.
Qualitative research- This type of research to get the information from the internal
environment and use the many tolls such as case study, newspapers, magazines, old accounts
and reports of the company. In this approach the investigators use the post- positivist claims
for gathering the information and data.
Quantitative research- In this research type the research use the external tools such as
survey, interviews, questionnaire, observation and sharing the old experience by person. In
this approach the researcher inquire to make the information by the individual experience.

Data analysis- This method use to compare the old and present data of the company
to get the different between in the profit and loss, identify he position, customer satisfaction
level and identify the percentage result. There are two types of methodology-
Qualitative methodology - Its includes the nominal data to analysis by the use small
data to compare with the other data. Rank data analysis the result and give the different ranks
according to the activities, information and profit.
Quantitative methodology - this type of data analysis by the discrete method and
continuous methods.
Recommendations-
The researcher use the new tools of the data gathering for the research. Its use the
many case studies. Online information, questionnaire, feedbacks and data analysis methods.
Investigator use the observation to get the different experience of the peoples about
the topic and company.
A. Definition
Project management- Project management in a company is the use for planning,
initiating, organising, controlling, executing and end of the work of team to achieve a goals or
objective and achieve successful criteria(Meredith Belbin, 2011). A project is a temporary
endeavour planning and innovate to produce a different goods, service or to get a result with
beginning and closing usually in a timeline and by funding the stakeholders, undertaken to
achieve the goals and objectives. The primary challenges of a company in the management is
to achieve all the project objectives within the given constraints. Company use this
information to Many industries use of these project stages to verify the steps to be renamed
in order to better uses tools and suit the organization described by the user or task plans,
which is development at the beginning of the development process of a project.
Stages of project plan- NISA limited including the many stages in project
management. Mangers in the starting of a assignment will using by those employers involved
in working this task to analysis and planning of document, creation of initiation, planning for
adopted stages are involved in the project.
Definition- Before start a project by the managers must clear the goals, objectives
risks, scope, strategies, problems, financial availabilities, and techniques are defined. This

definition communicated within the all stakeholders and managers to create a document
without any differences of opinion of stakeholders solved the all issues before start the work.
Initiation- In this step the most important stage of a company planning a projects
create and set the all terms and conditions with the references within the project will be run
by the managers. If any situation are not done by any employers, the project will have a high
possibility of losses its profitability.
Planning- In this stags stakeholders planning the activities and strategies use in the
assignment. Successful of project plan of a company its depend on its planning stakeholders.
Mangers are plan for a project including the identify the problem, select the strategy,
techniques, and budget according the company capabilities.
Execution- In this situation company work to create and deliver the product or service
to their consumers and get the result with the high profitability from the market. The work
and activities related to the project task problems are identify at this stage and need to adopt
the approaches by the project manager(den Hertog, van der Aa and de Jong, 2010).
Monitoring and controlling- Company start the project it is important to the
managers to control the all activity and functions. In this stage result achieved by regular
identifying the of all tasks, problems, progress, risks strategy and checking of the case to
evaluating the expected benefits from the stakeholders(Smith and Tushman, 2010).
Closure- It is an important to a company to make sure the project are closed properly
by the team members. the project mangers should review the all records of good and bad
points.
Advantages of project management
The advantages of project assignment to serve everyone involved in the process: the
company employers work on the project, the consumers waits for the completed products
and the production and distribution team achieve the project up and running. Advantages are;
Better distribution services – NISA limited providing a road map that is followed by
the channels and guiding to project compilation. The company know avoid the issues and
surface caused, it stand to issues the mangers going to work start smartly not longer.
Improving customer sanctification- Company done a project a within the budget the
Client walk away happy. Company's create a innovative project task provides the information
and techniques to use for better relationship within clients and consumer.

Better Flexibility- Business plan the creative benefits of assignment management is
that it create the flexibility in their work place. Its allow the strategy want to take the
advantages, techniques for its employees work with flexibility.
A. Definition
Literature Review-
Project- The topic of this case study is managing successful business with corporate social
responsibility.
Research project aims- According to the Edward Yourdon (2011), the research project aims
to identify the problems of the company that make the research. Its determine the impact of
the corporate social responsibly activities on the NISA business.
Project objective-
Project objective are aims, goals, plans and simple of the NISA limited. These are the
business objectives that company wants the project to accomplish. A business project
objective must be clear, measurable and contain of key performance indicators that will be
used to assess a success. These indicators will often covered those of a organization areas
such as budget, quality, activities and time to completion of a task(Wheelen and Hunger,
2011).
NISA company develop a project plan and achieve the objective are flow those factors;
Cost: It is the price and amount which is going to spent on the project by the company
capabilities. Managers create a proper management plan has follow the cost can get
minimised comparing its competitors. The cost of their product has to be in the limit and do
not get exceed in the market prices. Selling price should be settle down according to the
customers level so, that they can easily purchases the product and service of the company.
Scope: NISA limited include the scope of the project which they want to implement.
Scope cover the areas in which managers they can function properly. So retailers business
have to maintain a proper scope for their customers and in the market places.
Performance: Company performance objective are simple written of what good
performance of the employers in a task. Performance of employees effect the all project and
its functions cost, and its objectives to achieve in the future goals.
Time objective: In a company the time objective is the targeted the duration of time
of close a project and a product and services level within a organization process to restored

the all steps after a cancelled the order of unacceptable avoid by the managers and strategy to
take a break in business continuity.
Project Scope Statement.
A scope statement of company should be written by the managers, before the create a
document of assignment and applying by the mangers in a different terms of product of the
project. A scope document elements of any task of a business. A good statement of company
includes the following information;
Identify of a full declaration regarding the business goals and objective of the project
are uses in different ways. A clear discussion about the justification for a assignment appear
in the members.
Statement declaration include the nature of the goods and services or result produce.
The situation that met the before applied and accepted by the managers. NISA project
statement about what the task will not accomplish or products.
Company are exclusion the many function in a projects which are not including the
process. Generally identify the what is excluded from the project. Explicitly stating what is
out if the scope for the task help to mange stakeholders and managers exceptions. The scope
of project is to make and enter in the competition in the market. Some exclusion are
assumption and constraints for this business task. Exclusion are those things that outside the
project secondariness(Keller, Parameswaran and Jacob, 2011).
Problem statement.
This statement is defined the risks, issues and information that use to identify the
solution by problem solving team members or presented by the stakeholders before they try
to solve a problem. These statement of the problem create the question: What is the issues,
who solve the problem and what resolution of the problem. The aim of this statement to be
focus on the activities and functions of the problem solving team of the NISA limited.
Mangers focus on the issues is high level and scope of solution is take the lower level, that
creativity and innovation of the solution given by the stakeholders(Trkman, 2010). The
management of a assignment the statement of a part of the task members Create a lists of
essential tools and strategies uses in the project and the manager to identify the scope of the
company.(Ajmal, Helo and Kekäle, 2010.).
Project strategy-

Organization good be tactical project such as moving to a new building or introducing
a new product in the market to increases its value in the market. These tasks that have one
operational aims, which probably does not contributions by employees within the
organization. A strategy project a primary goal to achieve goal of gaining by the competitive
advantages by focusing on the NISA overall direction. Strategy are planed to analysis the
new opportunity for the company, its including the buying the small retailers to meet the
target of sales in the future. Breadth entailing the bulk of workforce, may decade a need for
retraining and processes may have to be redesign to keep the standers of operations at high
level of the organization. Company should taker step both a breadth spam and addressed
strategic aims to be defined in comparison with a tactical project with other company.
Tactical goals co exit with in the project should be completed on deadline and within budget
of the organization.
NISA put more focus on the project to support strategies use to reviewing the vision
and give direction to business in the market. Company can achieve to providing a person to
be involve in the project or managers, work on activities, function, timeline, cost and efforts
by the management team.
Company re-access clients needs by the searching in the market. The end result of
business ultimately is to meet the needs and wants of a client. Improvement in the business
process that were put in place when the started its work may not be effective or even relevant
any more. As a business grow process must update or possibly removed the issues and
strategy if they no longer make sense in the company or if they create unnecessary work for
employees for take extra time. Company management must be intended to make vendor
services offering related change but they are work in another task, paying for services that do
not fully meet the company needs. In conjunction with revisiting vendor product and services
offering taking an inventory of all information system, and technologies take in a list of
project. This is not to suggest jumping ship annually with all vendors only make the move
when significant gaps exiting offers cannot significantly support the business currently or
grouping forward.
Re deploying the human resources department and most difficult project to approach
as it has the potential to place employees in state of panic. The goal behind the project to be

determine most value added use of human resources by matching high level skills set to the
requirements of the company needs.
Deliverables.
NISA limited uses deliverable term in assignment to described a tangible or intangible
goods or services producers as a result of the project that is intended to be delivered to the
end consumer fulfil the needs and wants. It is retailers company to provide fruits, packing
food, cosmetics and vegetables to consumer in the market. Company provide many products
in tangible form to fulfil the consumer need and wants accordingly the demand. Enterprise
producing product to the customer or report for your employers and have project and those
project must have deliverables. Company project deliverables are the tangible products
generated from a project in form of packing foods, fruits and vegetables. Company provide
intangible services to their customers like online shooing, home based services.
Success Criteria.
Company project success criteria are take a standards by which the project activities
will be judged at the end stage to take the decision whether or not it has been successful
according to the stakeholders strategy. Business use the different types of performance
indicators include in the success tools to deliver the tasks bearing in the mind of managers. It
is a method to identify the benefit gained from understanding the project. The project
managers verdict for task successful criteria. This technique use to prove the identify the any
mistake in this task. Company use the factors in task success is to exceed consumers
exception by completing the assignment with in the budget, timeline and maintain quality.
Project Assumption.
NISA limited start a assignment, planning, controlling, by employers and other senior
stakeholders shared the information about the techniques use in the project to understanding
of the success task. These functions are involve those events and activities that are expected
to end the task timeline for successful implementation and completion by the mangers.
Business need to make a description of any assignment assumption related to a enterprise,
people, techniques, expectation.

B. Implementation plan-
Company use the implementation plan for detailing listing activities, costs,time,
expected difficulties and scheduled that are require of activities the objectives of a strategic
plan. An enterprise flow those steps for a implementation plan;
Prepare the infrastructure- Company crates a a project implementation plan for a
company to prepare structure uses for the implementation of the project. This function may
include the all of the materials uses in the works have been collected by the team members
Where the structure are replaced and updated by the managers need to dividing work with the
task team members and staff members involved, to create a deadline or plan for the required
its creation.
Coordinating with staff and stakeholders- In this stage managers will try to ordinate
with its team members who involves in this task. Managers will be ready for the
implementation, the stakeholders create a plan for the complete the task. In this stage require
the good coordination with staff members who are affected on the project. Members need the
help to be clear on the goals of a new task to the help in support to achieve their aim.
Employee put input at this stage to identify the difference between success or failure of a
project.
Preparing staff for implementation- Company prepare the staff for change in the
organization structure, function, and adopted the new techniques, in this step create a better
planning for staff members who involved in the task. This step involve identifying the skills
and capabilities of employers according to the project.
Monitoring the implementation of the project- This step involve creating a deadline
for the planning process for the task and create a monitoring plan for employers to delaying
the complete the task.
Proper project management often leads to success- NISA limited that experienced
project managers can often mean the difference between the success or failure of a project.

Research questionnaire-

Name:
Address:
Age:
Q1. Which is area of social responsibility more significant for your company?
 Governance with the stakeholders
 Policy of the employees
 Relationship with clients and suppliers
 Environment protection
Q 2. Which of the following problems in company has recently faced ?
 Employee safety
 Children work
 Women rights
 Overtime
Q 3. CSR is beneficial for the company ?
 Yes
 No
Q 4. What type of measure adopt the company for reduce the environment impact?
 Energy saving
 Recycling the waste
 Use friendlily products
 Use of renewable resources

B. implementation plan
Work breakdown structure
A work breakdown structure, in a company to included the smaller elements
and component of a task management. It is a important task for deliverable that organization
team work into manageable section in the market.
Schedule (Gantt Chart)
A Gantt chart is a type of bar chart to identifying the levels of the company by that
some examples of a project schedule by the managers. Gantt charts illustrate the start and
finish dates of the terminal elements and summary elements of a project in the organization.

C. Project Processes
Project management include the core process that connect the all activities and
processes together.
Project imitation- This is the starting point of any project process to identify the all
activities including in the project to takes a place, usually the main functions of the
organization.
Planning- In this step the planning for to use the tools and techniques of the project
requirements. Its include the all approaches use in the implementations.
Execution- During the project execution are adopting reporting activities of the
employers to be done in the project. NISA uses the execution in a task to track cost of the
project in order to determine the assignment strategy in the market.
Control- In this stage the managers close the task to stakes place it is time to review
the full project by stakeholders. Company during this evaluation process the services may
notice the mistakes and take necessary action to avoid in the future(Kindström, 2010).
Communication plan-
Communication planning is an art and science and it is process of way to
communicate with others. NISA uses the plan to communicate including many ways such as
use online mails, telephone, through the written messages and video calls. This type of plan
includes a sender, key messages, target the audience, timing, the desired outcomes,
communication channels, and the receiver.
In addition to this, it can be said that by having an effective development of CSR
activities the issues can be resolved in desired manner. Along with this, it helps in
maintaining the ethical issues so that sustainable implementation of plan can be taken into
account. It has also been noticed that by having a consideration of ethics in project plan the
work standards can also be well maintained. Moreover, ethics must be communicated among
members with an assistance of communication plan to ensure about the application.

REFERENCES
Books and journal
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project business. Journal of knowledge management. 14(1). pp.156-168.
den Hertog, P., van der Aa, W. and de Jong, M.W., 2010. Capabilities for managing service
innovation: towards a conceptual framework. Journal of Service Management.
21(4). pp.490-514.
Keller, K.L., Parameswaran, M.G. and Jacob, I., 2011. Strategic brand management:
Building, measuring, and managing brand equity. Pearson Education India.
Kindström, D., 2010. Towards a service-based business model–Key aspects for future
competitive advantage. European Management Journal, 28(6), pp.479-490.
Meredith Belbin, R., 2011. Management teams: Why they succeed or fail. Human Resource
Management International Digest. 19(3).
Meskendahl, S., 2010. The influence of business strategy on project portfolio management
and its success—a conceptual framework. International Journal of Project
Management. 28(8). pp.807-817.
Röglinger, M., Pöppelbuß, J. and Becker, J., 2012. Maturity models in business process
management. Business Process Management Journal. 18(2). pp.328-346.
Smith, W.K., Binns, A. and Tushman, M.L., 2010. Complex business models: Managing
strategic paradoxes simultaneously. Long range planning. 43(2). pp.448-461.
Trkman, P., 2010. The critical success factors of business process management.
International journal of information management. 30(2). pp.125-134.
Wheelen, T.L. and Hunger, J.D., 2011. Concepts in strategic management and business
policy. Pearson Education India.
Online
Managing successful business. 2017. [Online]. Available through.
<https://www.entrepreneur.com/article/223390>. [Accessed on 15th April 2017].