Difference Between Leaders and Managers in Operations Management

MANAGEMENT
OPERATIONS

Contents
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................4
P 1 difference between leaders and managers.............................................................................4
M 1 Analyze and differentiate the role of leader and function of manager.................................6
LO 2.................................................................................................................................................6
P 2 Roles of leaders and functions of managers that are required and applied in the situations
that is unique and different..........................................................................................................6
M 2 strength and weakness of different approaches to situations...............................................8
D 1 analyze and evaluate different theories of leadership...........................................................8
P 3 Theories of leadership with their strength and weaknesses...................................................8
LO 3.................................................................................................................................................9
P 4 Key approaches to management of operations and role of leaders and managers................9
P 5 Importance and value of management of operations...........................................................10
M 3 leaders and mangers can improve efficiencies of management.........................................11
LO 4...............................................................................................................................................11
P 6 Pestle Analysis of John Lewis & Partners...........................................................................11
M 4 how these factors affect the environment of business........................................................12
D 2 evaluate factors of operations management and impact on the environment of business. .12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Operations management is chiefly concerned with planning, organizing and supervising in the
contexts of production, manufacturing or the provision of services. As such, it is delivery-
focused, ensuring that an organization successfully turns inputs to outputs in an efficient manner.
John Lewis & Partners is a brand of high-end department stores operating throughout Great
Britain. Concessions are also located in the Republic of Ireland and Australia. This report
contains issues such as difference between leaders and managers. Roles of leaders and functions
of managers that are required and applied in the situations that is unique and different. Theories
of leadership with their strength and weaknesses. Key approaches to management of operations
and role of leaders and managers. Importance and value of management of operations and Pestle
Analysis of John Lewis & Partners.
LO1
P 1 difference between leaders and managers
Basis Leaders Managers
Definition They have a skill which boosts the
morale of employees of the company
so that they can complete the work
effectively and get the expected results
of the company. Another job of the
leaders of the company is to prepare
their members of the team for future
goals and inspire them with their
work. By engaging them in a
communication with them they share
their skills and ideas and by that other
people get influenced so that they can
follow the path which is the same as
the path of the leaders.
Managers are the ones who has to
look after the work of employees and
make sure that protocol of work
provided by them is being followed
or not. Managers of the company
look after the operations because they
are in charge and some of them are
assigned to them by the company.
They work on the factors that are
both internal and external to solve the
factor of risk. This way they help the
company to make their way and
achieve their objectives.

Risk Leaders of the company are not scared
of taking risk in fact they are known
for taking risk. They explore new
things so that they can begin new
venture as they have the experience to
go through with it. They are not sure
that they will attain success in every
area but they believe in trying and
finding it out on their own after
making a calculative decision. They
won’t rest until they have find a way
that leads them to success (Lu, Lubbad
and Løset, 2018).
Managers of John Lewis & Partners
analyze all the aspects which contains
risk so that it can be minimized and
chances of achieving success
increases. Managers are known for
controlling the factors of the
operations that can affect the outcome
of it. They are the ones who embraces
to grab the opportunities and work on
it so that decisions taken does not
turn out to be a mess for the
company.
Relationship
and structure
Leaders of the company states that
they are the ones who will determine
the vision of the company and
maintain the relationship with their
employees as well as their clients.
They believe that if they spend more
time with them they will be able to
gain their trust and make them believe
in their vision so that they can meet
with the results that are expected by
them.
Managers of the company on the
other hand states that they work on
keeping the structure of the company
strong so that external factors are not
able to break it. They assess all the
conditions so that they can work on
outcomes that are expected and make
it true. They maintain coordination
with the members of the team that are
assigned for the project so that they
can make sure that they are successful
in achieving the objectives of the
company.
Authority Leaders of the company has the
authority to take decisions that are of
high level and need their experience
so that decisions taken by them can
bring improvement in the level of
Managers have authority but the
authority that they have works on a
different level. They have to work on
the basis of instructions they have
been guided to which comes from the