Management and Operations: Functions and Characteristics of a Leader and a Manager

Management and
Operations

Table of Contents
INTRODUCTION...........................................................................................................................3
Task 1...............................................................................................................................................3
P1: Determine and comparison the various function and characteristics of a leader and a
manager.......................................................................................................................................3
Task 2...............................................................................................................................................6
P2: Analyze illustration of how the duty of a leader and the usefulness of a manager apply in
different situational contexts.......................................................................................................6
P3: Use various concept and models of approaching, consider situational leadership, systems
leadership and contingency. ......................................................................................................8
P4: State the central approaching to dealing administration and the duty that leaders and
managers show. .........................................................................................................................9
P5: Explicate the value and worth of operations administration in accomplishing business
objectives..................................................................................................................................10
P6: Measure the component in the enterprise environment that striking upon operational
administration and decision-making by leaders and managers. ..............................................11
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Management and operation is a comparative process of managing number of business
operations process. Management and operation are said to be important activity of business on
which profitability of the company is based. Management is as process of controlling the
management function such as planning controlling organisation and directing the people in the
organisation. Moreover, management is needed at level of management, on the other hand leader
support organisation by directing and influencing group effort in organisation favour. It has been
found that without precious management and its proper operations business can assure long-term
business growth (Yang and et. al.,2020). In reference to this context help representing different
aspect of management and operations Starbucks UK. Report also lighten up the different
functions of manager comparison role of leader, following report also demonstrate management
operations at Starbucks key approaches of management and operations along with the
importance of management and operations for Starbucks. At the last report would suggest the
key business environmental factors that affect the decision making process of manager and
leader of Starbucks.
Task 1
P1: Determine and comparison the various function and characteristics of a leader and a manager
Leader-
On the other hand, a leader is an individual in an enterprise who is accountable for
directing and influencing a group or an individual at Starbucks. For a brand like Starbucks,
effective leadership is crucial for increasing standard of performance and to ensure operational
efficiency in the long run. Leaders have vision for the tasks and they have capability to
encourage other to follow their path.
Manager-
Manager is an individuals at Starbucks which cope-up with the whole work of the firm
and lay down the objectives and purposes of an establishment as well. In favour of attaining the
operational growth for Starbucks UK, managers cultivate appropriate guidelines and strategies to
accomplish them and also provide direction to its team force in terms of accomplishing its aims.
3

Manager at Starbucks is liable to manage and monitor the day to day operational activities of the
firm.
Comparison between leader and manager
Manager Leader
Roles
A manager is a resource allocator in the
Starbucks
Leader are liable for effective use
of resources provided by the
management.
The function of manager in Starbucks is
to carry out the designing and budgeting
of the organisation, thus an important
role of manager is planning.
Leader is accountable for
motivating, thus important role of
leader is motivating and leading.
Manager are coordinator of whole
organisation, they are interlined with
every groups efforts.
Leaders are team builders, they
coordinate with their team and take
together whole team
Manager at Starbucks Communicates
the policies to the leader
Leader communicates and
influence staff to work as per the
determine policies.
Characteristi
cs
An effective manager is a good
communicator, a clear though
communication generates a vision of the
goals (Huang and et. al., 2019).
A good leader should be good
communicator as well as listener
A good manager posses with creativity
and innovative nature, they must have
that potential and tactics to abreast with
the advancement of technology.
A leader should have capability to
assign work to employees
Manager at Starbucks have to face
many situations some may be
favourable or vice versa. It is thus,
management should have capability to
handle pressure to deal threats with
Leader at Starbucks are
outstanding in strategic planning,
this is thus conclude that a good
leader with vision can take
advantage of first mover
4