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Workplace Communication and Conflict Resolution

   

Added on  2020-02-18

7 Pages1063 Words81 Views
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Running head: MARKETING AND COMMUNICATIONMarketing and communicationName of the studentName of the universityAuthor Note:
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2MARKETING AND COMMUNICATIONTable of ContentsAssessment 1 Policy........................................................................................................................3Staff Consultation............................................................................................................................3Internal Communication..................................................................................................................3Cultural Diversity within the workplace..........................................................................................4Continuous Improvement................................................................................................................4Staff Complaint and Conflict Resolution........................................................................................4Maintaining Company Ethics..........................................................................................................5Encouraging and Maintaining Effective Workplace Relationships.................................................5Assessment 2 Action Plan...............................................................................................................6Prejudices at Play.............................................................................................................................6Developing an Action Plan..............................................................................................................6Coaching Alan.................................................................................................................................6References....................................................................................................................................... 8
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3MARKETING AND COMMUNICATIONAssessment 1 PolicyStaff ConsultationStaff consultation refers to sharing information with all the employees time and again. Italso involves the manager of the company to meet with the top management officials and discusscritical matters (Dam et al. 2014). Alan should consult with the top management regarding theissues that he has been facing with Sam.10/9/201711:30 AMCONFERENCE ROOMMeeting Called ByHR ManagerType of meetingMeeting of the employeesFacilitatorDeputy HR ManagerNote TakerHR ExecutivesTimekeeper AttendanceAttended the meetingAttendeesEmployees of the HRDepartmentInternal CommunicationInternal Communication refers to the transfer of information from organizationalmembers to other members of the company or the employees of the company. This is necessaryto keep the management updated about the tasks of the organization. A better communicationwill help to solve complex problems easily and will help in the growth of the organization. Alanmust sit with Sam and also the management and should speak clearly about the problems whichwill help to solve the problem easily.
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