This assignment focuses on international marketing research, exploring its conceptual foundations, challenges, and essential strategies. It examines various perspectives and approaches to conducting effective marketing research in global markets, drawing upon relevant academic literature and real-world examples.
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INTRODUCTION International and global marketing plays important role in relation to have the expansion of business on the world-wide basis. This is helpful to have increment in the market share, target market and profitability in the business enterprise.The present assignment will outline the activities of M&S in order to expand business activities on global level. This firm is engaged in the activities of clothing as well as food. The M&S is looking forward to having expansion of its business units on global level so that firm will achieve high revenue. This assignment will be helpful for M&S to have global expansion of their business activities. The main aim in relation to international expansion is to sell the products of business in to other market. 1
INTERNATIONAL MARKETING 2
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Table of Contents INTRODUCTION...........................................................................................................................1 P1 Analysing the scope and key concepts of international marketing using Marks and Spencer .....................................................................................................................................................1 P2 Rationale for Marks and Spencer to want to market internationally and describe the routes to market......................................................................................................................................2 P3 Evaluation on the market selection process for Mark & Spenser..........................................3 P4 Description on the market entry strategies for the Mark and Spenser...................................5 P5 Key arguments for the Mark and Spenser in the global as well local debate firm...............6 P6 Description on the product, pricing, promotional and distribution approach of Marks and Spencer differs in a variety of international contexts..................................................................7 P7 Description on the key approaches in relation to internation which can adopt by M&S.....7 P7 Recommendation on how they operate business activities in the international market........8 CONCLUSION.............................................................................................................................10 REFERENCES..............................................................................................................................11 3
P1 Analysing the scope and key concepts of international marketing using Marks and Spencer International marketing also termed as global marketing is a method of upgrading the base of customers and taking the business to another level. In simple terms, it is a process of growing up the business from domestic to international level as a way of influencing the entire globe with certain effective steps. With a similar context of international marketing, Marks and Spencer (M&S) can together consider promoting their brand to an international level and attract more number of consumers. This will not only tend to increase the customer base of M&S but will also result in generating more number of profits as well as recognition at a worldwide level. International marketing has become a major agenda of all such companies that are willing to attain an international base to earn huge amount of profits and income. For this purpose, it is important for them to understand the scope of concept of global marketing. Below defined are some key consideration that depicts some proven possibility of international marketing- ï‚·Imports and exports-These are the most common forms of working at an international level where importing means to buy the products from outside and resale the same to the potential consumers in the domestic market. Export with a contrary outlook means to send finalised products to the international market with an option of sending it to their own franchisee outside and then sell it to the customers. ï‚·Joint venturing-It is yet another effective way in which M&S can consider working globally. It determines the need of having a co-operative association among 2 brands for a reasonable time period. It however demonstrates a strategic approach where M&S will be required to tie up with a local company who is agreed to share the business and accordingly divide their shares to proportionally bear the profits and losses. Apart from this, there together exists some fundamental concepts defining the nature of international marketing and are stated as- ï‚·Availabilityofabroadermarket-Thisisaforemostbenefitofworking internationally that is not constrained to the domestic population and in which, the population of other nations can be easily targeted by M&S.
ï‚·Requirementofabroadercompetency-Thisisreferredtobeaslightly unfavourable concept of international marketing. This is on considering the fact of operating globally where M&S will require to have a greater level of competency with specialised skills of management. ï‚·An intensified competition-Adoption of international marketing strategies will necessitate M&S to compete with both its domestic as well as international contendersworkingin asimilarareaofbusiness.Thisleadsto createan intensified state of competition among the rivalries. ï‚·Involvement of high risks as well as challenges-International marketing is known to exist with a greater involvement of risks as well as challenges. This is with a special consideration of several political, social, cultural as well as legal changes. This is for instance on considering cultural barriers that is evident to hamper the process of communication while operating at a worldwide level. P2 Rationale for Marks and Spencer to want to market internationally and describe the routes to market. An international market is the market, that conduct it's business functions outside the international borders of the citizenship of the country. Functioning business in international market is very critical process because of high competition, it is very important for the organisations to construct proper plans and policies in order to conduct there business at international level. Marks and Spencer is planning massive international expansion of the company in order to increase there productivity and profitability (Hadjikhani, 2016). Marks and Spencer is planning to expand it profit by 50pc over four years with opening of 250 stores, along with 20 outlets of food in Paris. The reason behind why the company wants to market its business internationally is, due to its high popularity in overseas. But in 2013 the company has seen fall in the growth of the company. In 2001 the company has diminished all its overseas business and concentrates only upon it domestic business but this create a situation of huge loss for the organisation. As per the reports of 2014, the company is targeting international market to encounter its marketing strategies by creating appropriate mission and vision for the working of the organisation. For entering in the large market of China and Europe, where there is very high competition, it is very important for the organisation to concentrate upon its marketing strategies. For expanding the working of the business organisation often enhance there business 2
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into international market, if proper marketing strategies are followed by the firm than this will help them to ensure growth and development of there organisation (Toms, 2016). Marketing strategies followed by the organisations should be different in domestic and international market, as because of the difference in the target audience. Marks and Spencer should spread there manufacturing units into different regions of the world in order to cater the information regarding the growth and development of the different markets. It is also very important for the company to maintain the high end quality of there products in order to maintain sustainable position in the international market. This can be conducted by following appropriate strategies that can be useful for the company in order to attract th attention of the customers in international market (Zeriti, 2014). P3 Evaluation on the market selection process for Mark & Spenser. Market selection process- The market selection is the process which is helpful in order to deciding that in which markets to invest and pursuing to operate the activities of the business. In this one of the important factor to kept in mind is selecting any suitable market which will help to have growth potential so that firm is able to maximize their growth by investing in the particular market. This is need to be done in order to evaluate the opportunities available, growth potential and ability to compete the firm in new market. This provides the direction to undertaking the business activities in the effective mode. The entity can enter into the new market if its having growth potential and it can be measure with the help of revenues and sales graph of the particular market. There are the following countries in which M&S is planning top have expansion of it business activities in order to earn the large amount of profitability and productivity. These as are follows- Sri-Lanka- ï‚·Competition- For the retail industry of clothing, it can be seen that there is low amount of competition available as there are only 19 retail stores in sri-lanka. Out of this 19, 15 retail stores is situation in the Colombia. There are many states in which there is no presence of retail shops. The market potential of this country is very strong, hence there is very low competition available. In this manner it can be true to said that this is helpful in relation to have greater sales. In addition to this, this is suitable market to establish retail market like M&S so that firm is able to carry the activities of the business in 3
smooth manner. This location will be helpful to earn the higher amount of profitability as well productivity. ï‚·AccordingtoeconomicandpoliticalstabilityhavefundedSri-lankainorderto infrastructural development. This factor has made up one of the new real estate markets in Asia pacific region. The increment in the growth of retail firm will be helpful in order to rising in the per capita income. ï‚·The retail industry in the Sri-Lanka is almost driven by the domestic customers. This will be helpful to have more disposal income to spend on the retail commodities. ï‚·The population graph in the Sri-Lanka is rapidly increasing there are 21 millions live in Sri-Lanka.In this manner there is high level of inclement in the demand for goods and services in the retail sector. In this manner it can be true to said that it sis beneficial for retail industry to establish market in the retail sector. The population is one of the important factor in relation to opening of retail industry in the UK. Nigeria- ï‚·Environment- The market potential depends on the factor like political and economic environment of the country. At this location the interest rate is very low, as a result people are willing to use credit to purchase on costly items. In this manner it can be true to said that there is demand for the product is very high. By establishing retail sector the firm can earn the large amount of the revenue. This is helpful in relation to add the market potential to the firm. For retail industry is the benefited point that there is low amount of interest rate due to this the tax rate of the country is also low. In this manner the individual willing to spend more on the commodities as there is not to be paid extra income for goods and services. In this way the consumer will buy more and firm is able to have more amount of the profitability and the productivity. In order to establishing the firm activities in the new market the environment plays the major role so that there can be increment in the profit growth in the market. In this way the online activities will also play the major role to establish the marketing activities this kind of the factor are helpful in order to earn the large amount of the profitability and the productivity in any other market. The environment of the country play the essential role in order to enhance the profitability scale of the firm in the large manner. 4
ï‚·In the Nigeria it has found that they are having the informal company due to this market is high suitable for the cloths, electronic items and food etc. Uganda- ï‚·This is the country in which people belong to here are highly dependent of the fashionable trends and they change as per the latest trends in the fashion markets. This will be beneficial for the retail industry to establishes there business in this kind of the place. This will be helpful to have increment in the profitability as well productivity of the business. The policies and procedures which are set by the government are based on very lenient manner. In this manner the business activities of the M&S can easily be establish in the new market like Uganda. This will be helpful in relation to earn the profitability and productivity in the high manner. Hence, it can be true to said that the retail industry like M&S need to take the effective research on the market activities of other country so that business activities can be set up in the effective and efficient manner. By good research the business enterprise can able to gain more amount of profitability in the market. P4 Description on the market entry strategies for the Mark and Spenser. There are kind of ways are given in order to which the Mark & Spenser can establish there business activities in the new market. The number of factor are given such as are tariff rate, taxation rate, transportation cost etc which all are affecting the market entry in the new location. Following are the strategies which is need to be adopted by the Mark & Spenser need to be adopted, these is defined in the following manner as are follows- Direct exporting-This is the firm in which business enterprise works as to selling the commodities directly into the markets by suing the resources of the company. When they develop their sales program they work as to turn their activities to the distributors and agents who are present in the market in relation to carry the activities of the firm. These distributors and agents work as per the interest of the organization. In this manner they work as to face of the organization and became key personal who works as to selling the product of the firm. This is one of the best strategy which can be adopted by the MARK AND SPENSER in relation to carry their business activities in the effective manner. With the help of these kinds of strategies they are able to take entry into the new market. In this the distributors and agents are need to be hired who will be local individuals and need to have complete knowledge about the market and 5
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consumers. This will help to gain the large amount of the revenue as the distributor are having the close relationship with the customers in the market.These people are having already idea about the taste and preferences of the customer so that market activities can be grow in the higher manner. There are various other market strategies but this will be helpful in relation to making the customer aware about the good and services in the market. With the help of this the firm is able to earn high amount of revenue in the market. This kind of the strategy will be useful for the Nigeria as there are low amounts of tax and interest rates. Licensing-this is the kind of the strategy which is helpful in relation to give the rights to use the services and products to the local firms. This kind of the strategy is very helpful in relation to have the license by the purchaser in order to have the large amount of the market share. This is also one of the effective market strategy which will be helpful to adopted by the Mark & Spenser as there are various numbers of big retail firm available in the Sri- Lanka. There are various states in the Sri-Lanka where there is no retail store of the clothing sector. In this manner this strategy will be helpful in relation to give the large amount of the profitability and well productivity in the market. With the help of the licensing there can be increment in the loyalty of brand in this way the Mark & Spenser can able to target the these stage in order to have the high amount of productivity in the market. The licensing gives the right to sell the products of one country to another with the help of all legal requirements. After, having increment in the brand loyalty of the firm they can also take the initiative in relation to opening of the stories in the that place with the help of licence. Franchising-This is also one of the impressive marketing entry strategy in order to have rapid expansion of the activities of the firm in other market. With the help of the franchises mode one business activities can be adopted in the other markets. Joint ventures- this is also the one of the best strategy in relation to marketing the activities of the firm. In this the risk factor is also associated with both of them. In this two companies aggrees to perform their activities in the particular market. P5 Key arguments for the Mark and Spenser in the global as well local debate firm. The argument is given on the basis of following point on the taken countries as are follows- Local debate versus global- 6
There are various kinds of the advantage as well disadvantage which can affect the working of enterprise in order to have expansion of units of the firm in the new markets. The global expansion is one of excellent approach in relation to selling of commodities in the market. There is universal approach to the management. On the global level the competition will rapidly increase which can affect the working of the enterprise in the larger manner. In the expansion of the business the factor of risk is also associated with it in the high manner. Sometimes, there can be issue in relation to have the adjustment in the foreign culture. There can be issue in relation barriers of language which can also affect the working of the enterprise in the large mode. P6 Description on theproduct, pricing, promotional and distribution approach of Marks and Spencer differs in a variety of international contexts. The marketing elements are those strategies which will be helpful to promote the working of the enterprise in the effective manner. With the help of this the firm is able to earn the large amount of the profitability as well productivity. In this manner there are four kinds of the elements such are as product, place, price and promotion. These works as the pillars with the help of which the organization can able to earn the high amount of the profitability in the market. These are defined in the following manner as are follows- Product- In the Sri-lanka people will easily accept the changes. They are high dependent on the trends available in the market. In the Nigeria people belong to the differed culturesas per this there is need to prefer the differed traditional cloths in the market. Price- In the Nigeria the people are poor, the economy of this country is not so effective so that prices of the product is need to be in the affordable manner. In relation to Sri-lanka the firm need to adopt the facility in relation to discount so that they can attract the customer with this kind of scheme. Place- the both of the place is suitable for the opening of the retail sector in these countries. In Nigeria the population is very high as compared to the other states. Promotion- for promotion they are taking various mode of communication as are television, online marketing activities so that there firm is able to get the popularity in the market. P7 Description on the key approaches in relation to internation which can adopt by M&S. There are various kind of international marketing approaches which is need to be adopted by the Mark & Spenser. These are defined in following manner as are- 7
Standardization- With the help of these kinds of the strategies the firms need to take the initiatives in relation to maintain the tactics and standards at the time of expansion of the business units. The firm need to follow the similar guidelines so that the activities of the business can b expansed on the highly mode. The one of the major advantage in this relation because the firm needs not to invest the amount of money in adopting the special marketing for the every market. Adaption-The firm who are operating their business in the global markets need to understand the local difference based on the factors like language, religion, culture, distribution channel and legal requirements. In this manner the firm need to deliver the differed kind of goods and services which is helpful to lead the success in the market. In this business enterprise need to consider the needs of the local markets, standards and regulations. This strategy will modify the features and quality by understanding the requirements of the local people. This kind of the strategy is helpful in manner to earn the large amount of profitability in the market. Contingency approach-This is the approach in which management theory suggest the most appropriate style of management. This is based on the various number of assumption with the help of this there is number of universal solution to manage and solve the problem on the global level. The M&S need to take this approach, it will be helpful for the organisation to have expansion of the business activities on the global level. The main aim in relation to international expansion is to sell the products of business in to other market. P7 Recommendation on how they operate business activities in the international market. Government- The legal authorities in Sri-Lanka and Nigeria adopts the free market. In the most of the foreign countries there are rules as that there is need to have the local partners but in the countries like Uganda and Nigeria there is presence of this kind of roles in the market. In addition to this the interest rate is very low due to which the individuals are able to buy the more expensive products. Geographical area- the area and population of Nigeria is very high as a result there are large number of audience can be targeted in relation to sell the products in the market. The only disadvantage about these facts is that the number of the customers are having the differed needs. Sometimes it is hard to cope will the wants and needs of the customer in the market. GDP rates- the GDP rate in the both the country is on the high level. Due to this the growth rate in relation to demand of the product will be high. This is one of the better advantage for the Mark 8
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& Spenser in order to sell the commodities in the new market. This will be helpful to enhance the profitability of the firm in the high mode. Competition level- The number of retail market in Nigeria and Sri-Lnaka is on the very less manner. Due to less competition there can be high level of the opportunity in the retail sector for taking the operation of business in the high level. This kind of factor will be helpful in order to earn the huge amount of the profit so that the market activities will be grow effectively. In this the demand for the product will automatically become high as the customer in the market need OT buy the only those products which are already available in the market. Increment in the use of internet-In both the countries like Nigeria and Sri-Lnaka people are well educated. According to the survey they are high dependent on the activities of the online marketing. In this manner the retailer will get the advantage with the help of the using of the internet facilities as this will be helpful to grow the profitability of the market in the high manner. 9
CONCLUSION Based on the above report it can be concluded that International and global marketing plays important role in relation to have the expansion of business on the world-wide basis. This is helpful to have increment in the market share, target market and profitability in the business enterprise. The present assignment has cover the activities like market entry strategies so that the activities of the firm can be expanded on the global level. 10
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