Marketing Blogs: A Tool for Effective Communication and Business Growth
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This article discusses the importance of marketing blogs in facilitating effective communication and business growth. It covers topics such as target audience, customer relationship management, growth plan, promotion and advertisement, and communication plan. The case study of Marks and Spencer is included to provide practical insights.
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Table of Contents INTRODUCTION..........................................................................................................................3 MAIN BODY...................................................................................................................................4 MARKETING BLOGS...................................................................................................................4 TARGET AUDIENCE BLOG........................................................................................................4 CUSTOMER RELATIONSHIP MANAGEMENT BLOG............................................................5 MARKS AND SPENCER GROWTH PLAN BLOG.....................................................................6 PROMOTION AND ADVERTISEMENT BLOG..........................................................................7 COMMUNICATION PLAN BLOG...............................................................................................8 CONCLUSION...............................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Marketing blogs are considered as a content which is written on internet in order to facilitatedifferentcustomers.Themarketingblogsareeffectivewayofpassingcrucial information about company's products and services. In the professional and organisational life, it is essential for marketing management of a company to perform writing of effective blogs for systematic growth of company(Assis, Ferreira, and Andrade, 2020). In the recent times, the importance of marketing blogs is increasing day by day in corporate world. Most of the successful international and national companies in the marketplace focus on writing blogs for the customers in order to target them for product selling. In the era of stiff competition between different companies, it is main function of a business to focus on blog writing. In this project example ofMarks and Spencer companyis taken into consideration which was established in the year1884. The company is based inLondon, United Kingdomand believes in providing world class retail products and services.
MAIN BODY MARKETING BLOGS TARGET AUDIENCE BLOG In the field of marketing, it is always crucial function of marketing management to focus ondevelopingandidentifyingtargetaudience.MarksandSpencercompanyisbringing smartphones for sale in its store for customers. The main target audience for Mark and Spencer is youth and children, which will be helpful in increasing sales of the company. Youth and children will be targeted by Marks and Spencer company to sell different products at the marketplace. Our main responsibility is to focus on product development according to needs of our target customer. The company will apply effective theories and models for growing all necessary functions related to marketing. Target audience is also a major focus of every business which supports a business to expand and grow at the marketplace. Mark and Spencer will apply application of marketing mix in the company to develop a precise approach for its products and services. Company will apply application of marketing mix in order to divide segmentation of market according to demographic situation(Bhardwaj, 2017). Application of segmentation will help business toformulate and develop appropriate place for the business in order to sell a particular product. Also the company should focus on analysing all major elements which are importantinprovidingdesiredservicestothecustomers.Inthecorporateworldmajor competitor companies develop a beneficial strategy in order to deal with a good approach for target customers. Main focus of every company should be on developing effective product and services which is beneficial for company growth. In major companies of globe, practices related totargetaudienceisdevelopedbymarketingmanagementforeffectiveandappropriate approach.Companyshouldalsoanalysekeyfactorswhicharesuitableforgrowthand development of business in a set period of time. The major focus of every company is on setting a good targetting approach which will be beneficial for overall business development. Also the application of marketing theory will make company competent at the marketplace and will develop a good approach for goal setting. Companies in international marketplace, focus on main policy and plan for developing a good frame work. Smartphones in Marks and Spencer will be provided with huge discount on its products and services. Company will directly import products from manufacturing countries which will help Marks and Spencer to give good margin on
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products and services. It is also major role of a company to focus on delivery of after sales services to target customers. CUSTOMER RELATIONSHIP MANAGEMENT BLOG Marks and Spencer is a well known company for its products and services all over the world. The company will manage customer relationship using effective methods and tools, in order to gain competency edge. Utmost priority of customer relationship management will be to serve all business customers with major responsibility. A company also manages customers by using effective approach at the marketplace with various universally adopted methods and techniques. The Mark and Spencer use information and technology in a major sense for develop effectiverelationshipwithcustomer.Companyusesapplicationofdevelopingcustomer relationship software for focusing on taking assistance of computer system and software. Business organisation's consider customer as their god in order to serve them in a precise manner. Customer relationship management software is also important for a business in order to increase sales promotion(Charry and Audrezet, 2018). The major responsibility of a business is to promote its customer relationship management for company's overall development. Faith and trust of the customers is important to be gained in a set period of time. There is a key responsibility of every business, to focus on building appropriate CRM for long term business growth. In order to sell smartphones to target customers, it is important for a company to decided business strategy. The business strategy should be developed and formulated by professional and skilled workers in order to gain competitive advantage. It is a major role and responsibility of marketing management to develop appropriate strategic goals and objectives and achieve them with the help of strategic management. In the development of a business, customer relationship software will help the company to maximise all operations in order to serve different customers. In the corporate world, most of the successful companies focus on developing effective models and approaches for competitive growth. Main target customers of a company will be youth and in order to maintain effective relationship in a well defined manner. It is also a crucial function of Marks and Spencer to sell smartphones with effective edge in a set period of time.
MARKS AND SPENCER GROWTH PLAN BLOG The growth plan is a major component of a business which helps a company to develop systematically at the marketplace. In order to gain growth and expansion in a short span of time, the company will prepare an appropriate planning framework for long term growth of the business. Marks and Spencer company should formulate long and short term business growth plan and execute them with major responsibility. The company will use Porter's generic growth strategy to develop at the marketplace. Porter's generic growth strategy contains major three elements which are focus, differentiation, focus and cost leadership. The cost leadership will be followed by company to focus on major objectives by cutting cost of product. Cost of product should be minimumfor providing affordable ratesto customers(Delaney-Gesing, 2019). Company will take help of operations and production management in order to develop suitable cost cutting. Major companiesshould focus on systematic growth using major focus on marketing activities. Company should majorly realise strategic tools and focus on all aspects of training and development. In order to systematically develop growth plan, it is ethical duty of Marks and Spencer to develop differentiation on product. Also marketing management should develop effective strategy with the help of strategic and top level management in order to gain desired success at the marketplace. The Marks and Spencer should also follow organisational policy for developing different objectives and goals of company and achieve them with the help of Porter's generic growth strategy.
PROMOTION AND ADVERTISEMENT BLOG The promotion and advertisement campaign is the most essential part of every business which develops good approach for productivity increasing. Also the application of promotion of a product in Marks and Spencer is developed with help information and technology for systematic company growth. Marks and Spencer should highlight key strengths and opportunities then proceed to develop advertisement campaign. The promotion campaign of marketing should be supported by media advertisement. Marks and Spencer will also use social media marketing in a well defined manner to reach customers all across the globe. The company will also apply the usage of internet to develop an appropriate approach for effectively dealing with customers using good strategy(Ferencová, KakalejÄŤĂk, and Kot, 2017). Promotion campaign of Mark and Spencer will be performed all across the globe for selling large number of smartphones. Companywillmajorlydevelopeffectiveobjectivesandtargetsusingmoderntoolsand techniques of advertisement. In the marketing functions and operations, company will also consider the advice of top level and strategic management. In order to develop a perfect business strategy, it is major duty of marketing management to develop operations with promotion campaigns.
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COMMUNICATION PLAN BLOG The communication plan is essential to be prepared by management of a company in order to effectively communicate with different customers. Communication plan of Marks and Spencer will be prepared by well trained marketing management staff in order to grow at the marketplace. Communication plan will include framing of a good plan which will use effectively different communication channels(Cardoso, and Alturas, 2019).. The major communication channelswillemailandtelephoneswhichwillbehelpfulinpromotionoftheproduct. Communication plan of Marks and Spencer will include different strengths and opportunities which will be developed by a business in a short period of time. In order to develop and formulate effective communication plan, it is majorly beneficial for a company to achieve usage ofcommunicationchannels.Variouscommunicationchannelswillmakethecompany competitive and will help in reaching youth for smartphone purchase(McCartney, and Pao Cheng Pek, 2018). Communication plan will include the application of marketing mix which will majorly focus on price, product, place and promotion. Increasing goodwill and reputation of the company is also important with a good and precise application of communication plan. The company will also prefer to develop effective application of communication mix in order to lead the company in corporate world.
INTERACTION WITH TARGET AUDIENCE Target audience identification is major function of a business which develops an ethical approach for a business. Marks and Spencer will interact directly with major customers in order to sell smartphones. It is also key role of management to develop a business strategy which contains an overview of marketing with target audience. Company will also develop application of selecting significant method to seek attention of target audience, Marks and Spencer company will interact with target audience using internet and smartphones. The business entity will take support of board of directors in order to increase planing and strategy for interaction with target audience. It is also key role and responsibility of management to develop systematic goals and objectives in a set period of time. Marks and Spencer will also develop an effective strategy to interact with target audience digitally. Digital technology is an effective business tool that also comprises of set of computers and software to develop business focus. Target audience is considered as a major approach which can be also affected by different business environmental factors. Target audience should be set by business by conducting a market survey, in order to develop a major approach for the audience. Market survey is also an effective medium to know audience's preferences and to modify business plan. In order to serve target customers in the era of stiff competition, a company should always take into account wants and needs of different customers.
CONCLUSION From the above stated report it can be concluded that marketing blogs play a major role in development of a business by increasing sales and turnover. It can be concluded that it is major responsibility of marketing management to hire IT skilled workers and professionals for writing precise marketing blogs. The above discussion concludes the role played by marketing blogs for business development and revenue increase. This project concludes, the vital role of marketing blogs in facilitating communication mix of a company. This project also concludes that marketing blogs are the major sources of passing information to customers, which draws their attention.
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REFERENCES Books and Journals Assis, E.E., Ferreira, V.M.R. and Andrade, F.O., 2020. Blogs used as marketing tools and their influence on consumers’ decisions on purchasing fashion and beauty products.REMark,19(3), p.586. Bhardwaj, D., 2017. The new rules of marketing and PR: How to use social media, online video, mobile applications, blogs, news releases, and viral marketing to reach buyers directly by David Merman Scott: Wiley, Hoboken, NJ, 2015, 458 pp., $18.98 (paperback), ISBN:978-81-265- 6004-2. Books and Journals Cardoso, R. and Alturas, B., 2019, June. Fashion/lifestyle blogs and its influence on followers buying decisions. In2019 14th Iberian Conference on Information Systems and Technologies (CISTI)(pp. 1-6). IEEE. Charry, K. and Audrezet, A., 2018, July. Paid posts in blogs: No need for regulations. Good intentionsaremoreimportantthandisclosure.In2018GlobalMarketingConferenceat Tokyo(pp. 335-335). Delaney-Gesing, A., 2019. Optometry Times blogs. Ferencová,M.,KakalejÄŤĂk,L.andKot,S.,2017.BlogsUsageinPurchasingProcess. InAdvances in Applied Economic Research(pp. 49-57). Springer, Cham. McCartney, G. and Pao Cheng Pek, R., 2018. An examination of Sina Weibo travel blogs’ influence on sentiment towards hotel accommodation in Macao.Journal of China tourism research,14(2), pp.146-157.