This report analyzes the key roles and responsibilities of the marketing function within Cadbury, a leading confectionery company. It explores how marketing interacts with other departments to achieve organizational goals and compares Cadbury's marketing mix with Nestle's to identify effective strategies for market success.
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Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 P1 Key roles and responsibilities of marketing function........................................................3 P2 Roles and responsibilities of marketing relate to wider organisational context................4 TASK 2............................................................................................................................................5 TASK 3............................................................................................................................................6 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Marketing is management and study of exchange relationship. It is business process for creating strong relationship in order to satisfy needs of customers. It refers to activities that is associated with selling and buying of goods and services which includes advertising, delivering and selling products to individual (Baines, Fill and Page, 2013). The given assignment is based on Cadbury which was founded in 1824 at England, United Kingdom. It is multinational confectionery company which is operating in more than 50 countries and manufacture dairy milk, crème egg and others. Here will be discussing about key roles and responsibilities of marketing functions which are interrelated with other functional units. The comparison of marketing mix with Nestle to achieve overall business objective along with marketing plan. TASK 1 P1 Key roles and responsibilities of marketing function Marketing refers to activities of organisation which are associated with selling as well as purchasing of service or product. It mainly consists delivering, advertising and selling of products to people. Under this, management process by which services and products move from concept to customer. Cadbury is confectionery firm and it is specialised in selling chocolates, coffee etc. There are different roles and responsibilities of marketing function mention below: Marketing Information System-This system is designed in order to support decision making of marketing and its information. It is helpful in collect, store, measure and also distribute to the managers of Cadbury on the basis of informational needs. This marketing function assess in distribute relevant information to marketers which can make effective decisions which are related with marketing operations for an instance packaging, pricing, media and many others. Product Management-It is organisational life cycle function in company that is dealing with planning, production, forecasting of products.It is a primary responsibility of marketing function of Cadbury is to produce goods or services on the basis of needs and demands of consumers (Baker and Magnini, 2016).This department should ensure about product and meet expectations of customers with high quality.In context to achieve competitive advantage at market place, it is essential to develop effective strategies to compete with strong competitors and sustain for long period of time.
Pricing- It is one of the necessary aspect that develop positive as well as negative impact on business. It is responsibility of marketing manager of Cadbury company to develop an effective pricing strategies or keep its cost reasonableso that large consumer attracts towards it. In addition to this, Cadbury company use moderate pricing strategy. Promotion-Promotion is marketing tool used to persuade or target audience regarding products, brand and service.Cadbury has effective promotional strategy for market in order to createawarenessamongpeopleforbetterresult.Here,marketingshouldensureabout promotional tools of competitors and accordingly use such for promoting goods and services. This is responsibilities of marketing function to choose effective strategy for running business in market (Blythe, 2012). Selling-It is transaction between buyer and seller where money is exchanged for goods and services. Marketing function plays role for selling of products. Through market research it can be known about need and want of customer and according produce goods and services. Selling department have to focus on quality products in order to sell it to final consumers. Cadbury provide customization goods to their customers for surviving in market. P2 Roles and responsibilities of marketing relate to wider organisational context Marketinghassignificantroleinestablishingrelationshipwithorganisationsand customers offering to market.It has various role in order to promote growth in business entity. It is necessary to create effective relationship with all other department running in business for achieving goal and objectives, sustainability and profitability. There are different roles and responsibilities of marketing function to organisational context described below: Marketing with Administration Functions- The major responsibility of administration of Cadbury isto ensureabout efficient performance of marketing and other department in organisation. They act as link between employees and senior management. This department helps in motivating to all working force for better performance and achievement of goal and objectives. Marketing helps in knowing about current trends in niche market and desires and needs of individual and provide information to administrative (Brassington and Pettitt, 2013). Cadbury need skilled person for both departments in order to work as per terms and conditions of company. Marketing with Finance Functions-Finance is most important department in any organisation. This is related with accounting and focus on management, strategies and analysis
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of money. Finance manager has to make proper planning and budgeting of money so that all department meet their need and demand. Marketing requires amount for promotion activities, research so it has to take help from finance department. The person should have proper knowledge of accounting, taxation, cash flow in order to make proper recording of data and information. Cadbury has effective manager for managing finance of company (Dibb and Simkin, 2013). Marketing with Human Resources Functions-The main aim of human resources department of Cadbury is to analyse and check employee performance. It helps staff to acquire knowledge and new skills to perform job effectively. Marketing department analyse requirement of training and development of staff and convey message to arrange such programmes. As training prepares workers for high category of responsibilities. This both department helps in motivating behaviours of staff, employees and impact of behaviour on performance of business. Thus, both should work collectively in order to achieve goal and objective of business. Marketing with sales Functions- Marketing department of Cadbury do proper research for market in order to know about need, want and desire of customers and provide information to sales. Here, sales department supply goods and services required by consumer to fulfils needs and requirement and provide satisfaction to them. Marketer need to do research on regular basis because of dynamic environment. It helps in sustainability and growth of business effectively and efficiently. Thus, in order to survive in market, gain profitability and sustainability, both department work properly to satisfy customer and meet their expectation. Marketing with Production Functions-Marketing andproduction departmentof Cadbury has close relationship for enhancing performance of organisation. There should be friendly communication between both departments. Production focus on managing quality and quantity, creating new products and arranging deliveries. Marketing concentrates on satisfying consumers and meeting their current and recent trends. In order to increase profits and sustainability organisation should collaborate between production and marketing (LEHTINEN and MĂ„KINEN, 2012). TASK 2 Covered in PPT
TASK 3 Covered in PPT CONCLUSION From above report it can be concluded that marketing is very essential for Cadbury to survive and growth. Product management, information system, pricing and others are major roles and responsibilitiesof marketing function. There is organisational function that assist in achieving goal and objective with help of other department such as production, finance, human resources and sales. With helps of comparison between marketing mix of Cadbury and Nestle easily their products, place, promotion, process, people, physical evidence, price can be known for improvement. Marketing plan helps to work as per plan and achieve their objectives.
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