Marketing Essentials: Tesco's Marketing Plan for Clothing
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This document discusses the marketing essentials for Tesco, focusing on the company's plan to launch clothing. It includes a SWOT analysis, PEST analysis, marketing strategies, and an action plan. The document provides insights into Tesco's efforts to build a brand image and create value for customers.
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Marketing Essentials
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Table of Contents INTRODUCTION...........................................................................................................................3 LO 1.................................................................................................................................................3 Covered in PPT...........................................................................................................................3 LO 2.................................................................................................................................................3 Comparison of ways in which marketing-mix is applied by different companies......................3 LO 3.................................................................................................................................................5 Basic marketing plan for organisation........................................................................................5 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Marketing is a business process which is used in order to maintain exchange relationships with the customers. It is related to creating and maintaining relations with customers so that the products and services of the company can be profitably offered to them. It includes all the processes which helps the company to create, communicate, deliver and exchange its products to customers so that value can be created for them(Bai and Chang, 2015). The following project is based on Tesco which was founded in 1919 and has its headquarters in Hertfordshire, England, UK and has become a multinational groceries and general merchandise retailer. It is the third largest retailer in the world in terms of gross revenue and ranks ninth in terms of revenue. In this report a comparison of 7Ps of marketing-mix will be done along with formation of a marketing plan which will help the company to grow and develop in the competitive marketplace. LO 1 Covered in PPT LO 2 Ways in which marketing-mix is applied by different companies Marketing-mixcomprisesofsetofactionsortacticsthatacompanyappliesin determining various elements so that the customers needs and wants can be satisfied in a profitable manner. 7Ps of marketing helps the managers in taking efficient marketing decisions so that the sales of company can be increased. A comparison of ways in which marketing-mix is applied by Tesco and its competitor is given below : BasisDefinitionTescoASDA ProductThesearethetangible items that are offered by thecompanytoits customers so as to satisfy theirneeds(Baker, 2016). The company deals in huge range of products including food, clothing,electronics etc. so that every possible needs of customers can be catered. Itisoneoftheleading retailerwhichdealsina variety of products which helpsinimprovingthe standardoflivingof customers. PlaceItistheareawhereThecompanyoffersitsThe headquarter of ASDA
customersmake purchasesandthe transactions are made in exchangeofgoodsand services. products through its stores that are located in different countries so that customers can be efficiently reached. is in Yorkshire, UK and has itspresenceinalarge number of countries from wherecustomerscan purchase products. PriceIt is the monetary value thatthecustomersare ready to pay in exchange oftheproductsor servicestheyreceive (Chernev, 2015). Thecompanyofferits products at as low prices as possible by following cost leadership policy so that it cangainacompetitive advantage in the market. Thecompanyofferits productsatcheapand reasonableratesby adoptingpromotional pricingpolicyandalso offersseveralincentives anddiscountsonspecial days so as to increase bulk sales. PromotionIt is the way in which customersareattracted towardscompany productswhichhelpin increasing its sales. The company uses various strategies so that customers canbeattractedlike offeringdiscountsand providingoffers.It advertiseextensively throughprint,socialand other media to promote its products. The company uses various media channels such as TV, newspapers,radio,social media etc. so as to promote itsproductsandalsoit promote its sales by special offers like buy one get one free, cost reduction etc. PeopleThesearethestaff members and employees of the company who help inbuildinglong-term relations with customers (Festa and et. al., 2016). Thecompanyhasan excellentsalesstaffthat helpsthecompanyin achievingitstargetsand alsoinbuildinggood relations with customers. A large work force forms the part of company's staff whoseefficiencyis enhanced by the company by on-the-job and off-the- jobtrainingetc.sothat bettercustomerrelations
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can be maintained. ProcessIt is the way in which products and services are madeavailableto customerssothattheir experiencecanbe enhanced. Thecompanygives conveniencetocustomers by speedy billing services andeasydisplayof productsboth offlineand onlinesothattheir shopping experience can be enhanced. Thecompanyprovide customerswithservices thatareavailablefor24 hours so that experience of customers can be enhanced and their convenience can be increased. Physical evidence Thesearethevisual proofsofexchangeof transactionbetween customers and company. The stores of the company, shoppingbags,bills,gift hampers etc. provides the physicalevidenceof transactionswith customers. Thecompanybrochures, logo,website,storesetc. forms the part of company's physicalevidenceinthe competitive environment. Tesco Plc can use various tactics that can help it in attracting its target customers by using 7Ps, STP etc. in an efficient manner so that the needs and wants of customers can be effectively fulfilled by providing them with products and services as per their demands. These can help Tesco in becoming highly competitive in market so that high profits in market can be achieved. LO 3 Basic marketing plan for organisation Company overview: Tesco plc is a British international company which deals in consumer goods and general merchandise and is the third largest retailer in the world in terms of gross revenue. The company is headquartered in Hertfordshire, England, UK and is located in different parts of the world through its 6,800 shops. The company offers a variety of products to the customers so that their demands related to consumer goods can be efficiently satisfied (Hayhurst and Wills, 2018). The company now aims at manufacturing some of the products such
as clothing so that customers can be provided with high quality of clothes at reasonable prices for which following marketing plan is made : SWOT analysis StrengthsWeaknesses The company has a leading market sharewhichwillhelpitineasily reaching to customers and offering them with their new products. The company is present in a large number of countries which makes it easytoenterinthemarket (Homburg, Jozić and Kuehnl, 2017). Thecompanyhasfacedcertain accounting scandals and frauds in the company due to increasing corruption. Thecompanyalsofacedpoor operationalperformanceinspecific marketsduetoinefficientmarket research. OpportunitiesThreats The demand of fashionable clothing fromfamousbrandsisincreasing whichwillhelpthecompanyto promote its new products. There are a large number of untapped markets in which the company can expand its business. Rise in inflation and economic crises affecttheoperationalefficiencyand performance of the company. With Brexit the company might face problems in trade deals and cost matters whichmightaffectthecompanyin negative manner(Lamb and Crompton, 2017). PEST analysis : Political FactorsDue to Brexit the company might face problems in trade policies and importing raw materials required for manufacturing clothing. However,increasein subsidiesto themanufacturingsector by government can benefit the company. Economic FactorsThe unemployment is high which will help the company in getting cheap labour however growing GDP can help the company in efficiently entering in the manufacturing sector(Perreault, 2018). Social FactorsThe increasing demand of fashionable clothing at lower prices can
helpthecompanytomanufactureclothing.Howeverchanging customer needs can be a threat for the company. Technological FactorsUK is technologically advanced which will help the company in using new techniques to manufacture high quality clothes at low prices. Marketing strategies : SegmentationTesco can segment its market on the basis of demographic, geographic and psycho graphic factors so that a large market can be divided into small segments which will help in efficiently marketing company products. TargetingIt refers to selecting a target market where the company will focus its marketingstrategyandofferssoastoinfluencecustomerstomake purchases. PositioningIt means emphasizing on the key features of company products so that the products offered by it can help it in achieving a competitive advantage in the market(Stead and Hastings, 2018). Tactics of Tesco : ProductThe company is planning to launch clothing that will be manufactured by the company itself under its brand. PlaceThe company will sale its products in its stores that are located at various locations all across the world so that all the customers can be efficiently reached. PriceThe company is planning to offer fashionable clothing for both men and women between the age of 20-40 at reasonable rates so that fashion can be made available to customers at lower costs. PromotionThe company will promote its new products through advertising on various media and also by providing offers and discount to customers. Action plan
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Budget allocation: Budget is a statement which helps the company in anticipating the revenues and expenses in launching new products so that appropriate funds can be apportioned to all the departments that are involved in manufacturing the new products. It helps the company in monitoring its expenses while launching the new products in market so that the goals and objectives can be achieved by the company(Marketing Plan. 2019). The estimated budget of Tesco for manufacturing the fashionable clothing is given below : ParticularsAmount (£) Marketing1900 Human resources9000 Equipments200000 Place40000 From the above it can be analysed that Tesco will have to spend a lot of funds in acquiring the equipments required for manufacturing fashionable cloths. They spend less on marketing as the company has a high brand image. Controlling and monitoring: It is important to control and monitor the marketing strategies and policies implemented by the company so that it can achieve its goals and objectives on time in an efficient manner. This will also help the company in improving its performance so that efficient results are obtained and the activities can take place within the determined cost and time.
CONCLUSION From the above report it can be concluded that for building a brand image the company needs to build strong relations with their customers by timely analysing their changing needs and wants so that value for customers can be created by providing them with products and services they desire. It is also important that all the functional departments of the company coordinate and interrelate with each other so that company can achieve its goals on time and within budget. Also various marketing strategies like STP, 7Ps of marketing mix etc. are important for the company to achieve competitive advantage in the market which will help it in increasing its sales by maximising customer satisfaction.
REFERENCES Books and Journals Bai, X. and Chang, J., 2015. Corporate social responsibility and firm performance:The mediatingroleofmarketingcompetenceandthemoderatingroleofmarket environment.Asia Pacific Journal of Management.32(2). pp.505-530. Baker, M.J., 2016. What is marketing?. InThe Marketing Book(pp. 25-42). Routledge. Chernev, A., 2015.The marketing plan handbook. Cerebellum Press. Festa, G and et. al., 2016. The (r) evolution of wine marketing mix: From the 4Ps to the 4Es. Journal of Business Research.69(5). pp.1550-1555. Hayhurst, R. and Wills, G., 2018.Organizational design for marketing futures. Routledge. Homburg, C., Jozić, D. and Kuehnl, C., 2017. Customer experience management: toward implementing an evolving marketing concept.Journal of the Academy of Marketing Science.45(3). pp.377-401. Lamb, C.W. and Crompton, J.L., 2017. Analyzing marketing performance. InMarketing the Public Sector(pp. 173-184). Routledge. Perreault, W.D., 2018.Essentials of marketing. New York: Mc Graw Hill. Stead, M. and Hastings, G., 2018. Advertising in the social marketing mix: getting the balance right. InSocial Marketing(pp. 29-43). Psychology Press. Online MarketingPlan.2019.[Online]Available through :<https://www.investopedia.com/terms/m/marketing-plan.asp>