This report discusses the role of marketing in achieving goals and delivering value to customers. It also explores the concept of market orientation and its impact on strategy formulation, implementation, and planning. The case study focuses on Coca Cola's marketing strategies in Nigeria.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 1. Role of marketing in achieving goals......................................................................................1 2. Illustrated what it means to be market orientation..................................................................2 3. Discuss how being market oriented affects strategy formulation, implementation and planning.......................................................................................................................................3 CONCLUSION................................................................................................................................4 REFERENCES................................................................................................................................5
INTRODUCTION Marketing management is smooth procedure of determining, planning, application as well as control programmes which are exclusively designed to perform desired exchanges in order to accomplish set goals & objectives. It represent careful analysis of definite programme by predicting the dynamic market trends based on which plans are formulated to accommodate the target market need and attain the predetermined objectives(Bang, Joshi and Singh, 2016). This report based on the Coca Cola company which is a recognised brand and is fastest of growing multinational enterprise in Nigeria. The company has significantly touched with different lives due to happen World War 2ndRetro Planet (2008). To assess the marketing strategies in terms to diversify its business within overseas markets, mainly in Nigeria analysis the strategic response to tap into right market. In this report consist of role of marketing in accomplishing goals and deliver value to customer on time. Along with analysis market oriented and affects on strategy formulation, implementation and planning. MAIN BODY 1. Role of marketing in achieving goals In present time marketing plays significant role in order to set up effective relation in between customer as well as organisation offering to the market. Marketing is responsible for selecting and arranging the agencies as well as suppliers who provides material on time. Herein, Coca Cola international marketing plays essential role in terms to undergo with divedrse marketing mix decisions which suitably fits across global countries. In this situation marketing analysis helps to collect all relevant information to tap into international market and according to that prepare strategies. In this type of marketing set up manufacturing facilities for overseas market and effectively coordinating diverse marketing strategies all over the globe. Primary goals of an organisation is apply effective marketing techniques to add value for a product because of accomplish specific marketing goals.The objective of the Coca Cola to cover large market area in Nigeria. Thus, marketing prominently consider future economy, determine advantageous of the product, the offerings need to be easily available, enhances smooth and easy service to customer and fulfil the requirement of customer(Barbu, Buzoianu and Margina, 2017). There are discussed different roles of marketing in context of Coca cola such as: 1
Identifying target market– Coca Cola wants to tap into Nigeria so according to that target customer for the product. They are using marketing mix strategy to make products that satisfy the needs of international customers. Based on this strategy company surveyed and disclosed for easy acceptable of business in Nigeria. There is applying marketing segmentation in business for which strong choices are made for bettermarket segmentation. There are focusing on specific characteristic and concentrate on income level, age or occupational profile. There is recognised large number of segmentation in which take decision to apply one segment or all the segment(Chonko and Hunt, 2018). Monitoring and managing social media: To cover large market in Nigeria require to promote their products on social media and try to connect wit dealer who wants to sell out these products in the market. The dealer have knowledge about this market so according to that sell out the product and attract customers. The staff members required to understand the values, goals & objectives of business. Marketing often liable for employees communications by a news letter and intranet. Set up effective pricing strategies to identify progress: Due to changes in technology company set effective pricing strategy such as products strategy, price strategy and place strategy. In product strategy use product life cycle to facilitate marketing of firm's products and in price strategy forecast the response of competitors and apply price skimming and penetration strategy. In the starting marketing helps to set discriminating pricing that change as per the situation. Along with in place strategy consist of various distribution channels, transport and arrangement. Through these strategies company analysis the progress report and according to that take further decision in regard of investment. 2. Illustrated what it means to be market orientation Market orientation is an approach which is applied by business that based on the priorities recognising needs and requirement of consumers and developing products to satisfy them. According to this approach business response to what customer want after that taken decision that are depended on the around information about customer taste & preferences instead of what the business thinks is right about customer(Crick and Crick, 2016). Coca Cola company wants to rapidly expand in Nigeria for which it require to spent adequate amount to know market trends and customer taste & preference. According to that a company manages various shows in Nigeria tertiary institution which is better sales promotion and advertisement technique.The 2
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main benefit of market orientation to enhance business volume and market share, increased customer satisfaction and loyalty. Along with it helps to coca cola to increase creation through listening about customer requirement and according to that fulfil all the expectations. Continuous improvement of efficiency and effectiveness. For example: Nigeria wants to enhance market activities in to Nigeria for this require to analysis marketing activities and know interest of people in regard of drinks according to that they are preparing effective strategies for people (Ellram, and Murfield, 2019). 3. Discuss how being market oriented affects strategy formulation, implementation and planning Market orientedimpacton thebusinessstrategy,formulation,implementationand planning in direct manner. Firstly company conduct research in Nigeria market to analysis consumer taste & preference in regard of their products. Coca Cola wants to enter into Nigeria market so according to that focus on the socio cultural, economic and technological grouping that comprises with the environment of international market. As per the opinion of Evans and Berman (1990), marketing in the anticipation, stimulant, legislation and facilitation the demand of public for product, service, organization, people, idea and place by exchange procedure. Thus, marketingImpact on strategies formulation: As per the strategy analysis path and scope as per the establishment in over term in which getting advantages for business by its arrangement of resource within a demanding atmosphere. In strategic formulation consist of planning and decision making consist of in improving organization's strategic goals and plans. When Coca Cola analysis the customer behaviour and their priorities so according to that set effective strategies and apply changes in exist strategies that set by the company. They are focus on pricing, product and place strategy and according to that apply modification in strategies. To apply any strategy require toImplementation: There are consisting of all related formulation the strategic plans. In simple words, implementation is placing the forces before taken action. Coca cola already follow price skimming strategy but in Nigeria apply price discounting strategy in which changing price as per the situation(Gregory, Ngo and Karavdic, 2019). There are conducting Porters five forces in which recognise that threat of potential entrants based on the six sources of barriers to entry like economies scale, access to distribution and many others. Along with bargaining power of the suppliers no substitute product 3
available and exist small number of supplier. Before implementation Coca Cola focus on every step after that apply strategies according to market orientation. There are providing prioritymainlycustomerandaccordingtothatchangesstrategiesandtheir implementation(Naudé and Sutton-Brady, 2019). Planning: According to market orientation analysis market trends and planning about furtheractivitiesthatconductbytheCocaColainNigeria.Therearecompany conducting marketing mix where focus on 4P's in order to take consideration and following factors like product, price, place and promotion. There are planning about the product according to market orientation and complete on time. CONCLUSION As per the above discussion it has been concluded that marketing management is effectiveapproachwhichisappliedbytheorganisationtomanagemarketingactivities effectively and according to that manage all the strategies that prepare for the business. The Coca Cole has been growing in Nigeria with human oriented strategies where make efforts for growing in the nation. As a result Coca Cola get attention from the public in regard of their products, production of standard offerings, provide facilities for after selling services, obeying legal law as well as political structure of prevailing country. In Nigeria they introducing disposable bottles and charge reasonable price for final products. Furthermore, the firm has around 12 strong factors plants in which 60 depots and over 41000 trader of Coca Cola products. 4
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