Critical Analysis of Aldi Australia: Marketing Strategies and Success Factors
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This report provides a critical analysis of Aldi Australia's marketing strategies and success factors. It discusses the nature of Aldi's marketing strategy, including product, price, place, and promotion. It also explores strategic marketing options for Aldi to ensure success in Australia throughout the next decade.
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Running head: MARKETING Marketing Name of the Student: Name of the University: Author Note:
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1MARKETING Table of Contents a. Executive Summary:....................................................................................................................2 b. Introduction:................................................................................................................................2 c. Background of the Company:......................................................................................................2 d. Marketing Analysis:.....................................................................................................................3 i. The Nature of Aldi’s Marketing Strategy or Strategies since Beginning.....................................3 ii. Strategic Marketing Options of Aldi to Ensure Success in Australia throughout Next Decade.5 Conclusion:......................................................................................................................................7
2MARKETING a. Executive Summary: The report aims at providing an overview of the critical analysis of Aldi Australia. The report commenceswiththebackgroundinformationofthecompany.Thereportdiscussesthe marketing strategies of Aldi Australia through the application of the theoretical approaches. The report also identifies the present scenario of Aldi and based on which provides marketing options so that the company is able to maintain its success within the Australian retail industry.From the report it has been found that Aldi Australia has tried to create quality brands for its products along with maintaining a cost leadership strategy. The cost leadership strategy followed by Aldi helps it in providing better profits for the organization and the team along with increasing the market share and the sustainability of business. Besides, this also allows the company to generate more capital and reduce competition within the market place .The report also shows that Aldi has chosen a paid form of advertising for attracting audience. This has helped the producer in increasing its sales. Advertising thus helps in increasing the demand of the products by reducing price or induces the buyers to purchase increased an increased amount of product at constant price. However, the second option holds true for Aldi where advertising induces the buyers to buy more products at a price lower than the competitors. The report also discusses that in order to remain successfulin future, Aldi must form partnerships, stock products as per the demands of the customer, have strong focus on retail, implement changes in the pricing policies, ensure providing fresh food, adopt store format along with the adoption of environment friendly means. In Australia, Aldi will continue to expand by opening new stores at every nook and corner of the city. Hence, it will be vital for Aldi to accommodate the customer needs for growing categories of organic produce, health foods and meat.
3MARKETING b. Introduction: The report aims at providing a critical analysis on the market situation of Aldi in Australia.Aldi is a German supermarket chain that opened its doors to Australia in the year 2001. It is known for offering cheaper products in comparison Coles and Woolworth and gain a greater market share in comparison to the competitors.This also helps the firm in gaining a competitive advantage. Aldi is known to stock only 900 products compared to the other supermarkets those stocks close to 50,000 products. Stocking fewer items allows Aldi to opt for smaller stores and save in terms of utilities and rent since they get cheaper. The report provides an overview of the marketing strategies of Aldi Australia through application of theoretical approaches that involves a detailed market analysis and the strategic market options.The report also puts across marketing options for Aldi for determining its success over the next decade by depending on the circumstances that existed in the year 2019. c. Background of the Companyand Mission: The operations of Aldi commenced in the year 1946 when Theo and Karl Albrecht took over a German mother grocery store. With time Aldi became one of the largest retailers known for the low prices. Aldi as the name represented stood for Albrecht and discount. In fact, the retailer has been known for the strategy of every low pricethat ignored the multi buy offers. The retailer is known for focusing on the own brands. As far as the international operations are concerned, Aldi became known as AldiEinkauf GmbH & Compagnie, which operated in France, Denmark, Spain, Portugal, Poland, Great Britain, Ireland, Switzerland, Hungary, China, Austria, Slovenia and Australia (Rice 2019). The retailer first opened it stores in Australia in the year 2001(aldi.com 2019)and had an extensive network across Eastern Seaboard. The retailer aimed
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4MARKETING at delivering smarter shopping options for providing the Australians with higher quality grocery at lower prices. Aldi also have a very strong brand reputation in the retailer market due the quality and the value of the product. Aldi is believed to hand pick their products from the suppliers who offers better quality.Presently, the retail chain recruits close to 12000 employees across its distribution centre, corporate offices and stores. It is however believed that the continuous expansion of Aldi will generate increasing level of employment opportunities for the Australians. According to research undertaken by Roy Morgan in the year 2018, it was found that Aldi captured 12.1 percent of the $100 billion grocery store of Australia. It therefore runs behind Coles that occupies 28.8 percent and Woolworths that captures close to 32.2 percent of the market share of Australia. The mission of Aldi lay in its aspiration of continuously setting standards for food retailing while undertaking further expansion in market position. Thus, responsibility, reliability and simplicity represent the three core values embedded in missionstatement. d. Marketing Analysis: i.The Nature of Aldi’s Marketing Strategy or Strategiessince Beginning The nature of marketing strategy that Aldi adopted since its beginning can be explained with the help of not only the marketing mix adopted but also the competitive advantage of the retailer based on the concept put forward by Michael Porter.
5MARKETING Themarketing mixrepresents a set of the complex variables and is determined by Product, Price, Place and Promotion (Festa et al. 2013, p. 1551). The marketing mix adopted by Aldi is mentioned as follows: Product:From the business point of view, the focus of Aldi Australia revolves around creating higher quality brands of the products.Close to 90 percent of the product are own brand and delivered to the customers with a brand promise of being available at the lowest possible price without compromise in quality (Davies 2016).The key objective of the company lies in the creation of the product that delivers quantity as well as quality to the customers (Leonhardt 2018). Aldi attains its products from the chosen suppliers who promise healthy, superior quality and viable products. The product choice of Aldi and its suppliers helps it in gaining competitive advantage.The retailer is keen on positioning the brand as more than just supermarket. Price:It is one of the key factors of marketing mix. There exist three kinds of strategies for market pricing that includes strategy of competitive pricing, pricing based on market skimming pricing and penetration pricing.The pricing objective of Aldi, however focuses competitive pricing. The method of competitive pricing indicates that it is a pricing method that is solely based on the price of competitors. The strategy of competitive pricing works in two different manner(Berman2015, p. 90). The first way indicatescharginglower pricesin comparison to competitors while the other way indicates charging of equal or same prices as per competitors for gaining competitive advantage.Aldi keeps its cost lower by limitingbulk of the merchandize to the own privatized brands that helps to keep the selection limited. It also kept the stores small and limited the store hours. The approach followed by Aldi in regard to small retail spaces with lower prices and fewer choices are urging the competitors in putting across a response(Brandes and Brandes 2015).
6MARKETING Place:The store layout of Aldi is kept simple for reducing the waste and keeping the cost lower. The retailer while selecting a store consider various factors that includes visiting an area, ensuring demographic classification and the population count that neededto be approximately 25,000 in count. The retailer also makes sure that the store is located centrally with easier accessibility along with enough space for parking. Nevertheless, the floor size of Aldi is smaller ranging between 660 square meters and 1000 square meters.Along with offering low cost product, the company implements a pull marketing strategy by free facilities for parking for attracting a larger set of customers (Merrett and Smith 2013). A pull strategy refers to the techniques used for attracting customers thereby leading to an increase in demand for the products. In this kind of marketing strategy the goal lies in making consumers seek products and get the retailers in stocking products due to the direct demand from the consumers. Promotion:The promotional strategies act vital in increasing the awareness of the product as well as service (Cameron et al. 2015, p.114). There are two types of promotional strategies, one denotes the above line strategy while the other denotes the below line promotion. Aldi however chooses the above line promotion which is a paid form promotion aimed at attracting the mass audience. The retailer chooses Television as the means of promoting its brand by putting across 25 seconds advertisements. Aldi also share information about the products through printed leaflets that contained details about any new product offering or discounts. In addition to this, the firm also opts for newspaper advertisements containing the message ‘Swap and Save’(campaignlive.co.uk, 2019).Besides, as a part of the promotional strategy Aldi had very short opening hours and sold its goods in boxes. The retailer also adopts a pull promotional strategy that helps in the creation of the additional demand for products.The pull promotional strategy helps in increasing the demand for the products by drawing in consumers (Berman
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7MARKETING 2016). These marketing strategies encourage the customer to want a specific product. The pull strategy helps Aldi in establishing direct contact with the consumers’ thereby building loyalty. The strategy also enables the company in having stronger bargaining power with the retailers and the distributors along with a focus of creating product value and brand equity. The strategy also enables Aldi in gaining a feedback on products. Thecompetitive advantageof Aldi based on the concept put forward by Michael Porter is the cost leadership strategy. Thus particular strategy implies that the firm produces its product at lowest possible cost and if price remains equivalent or more than average market price then it earns profit (Van den Steen and Lane 2014). In this regard, it can be said that Aldi offers all its products at lowers price possible. The retailer achieved it through minimizing the operational cost by buying single line for particular brand that in turn left the consumers with minimum choices. The retailer also tried to keep the transportation cost minimum by directly transferring the goods to the store from the warehouse. This resulted in the reduction of the overall expenses. Besides, the design of stores is also done in a very basic manner since the person responsible for handling products are customers themselves. The retailer stores more of limited amount of products which is a crucial factor in determining its competitive advantage in comparison to its competitors. Aldi also introduced an efficient checkout system that ruled out the pain of standing in long queue and additional staff members ( Evans 2017). Hence, taking into consideration the factors it can be mentioned that Aldi represented low cost producer and is thus able to offer the customers lower prices while earning the required amount of profits. This also resulted in a competitive advantage of Aldi over the others.
8MARKETING Value Chain Analysis: This refers to the strategy tool that helps in analyzing the internal activities of the firm. The goal lies in identifying the activities that seems most valuable. This indicatesthesourceof thecostor the differentiationadvantageto afirm (Jenkinsand Williamson 2015). It also takes into account the activities that need an improvement for providing the competitive advantage. In case of Aldi, the value chain analysis shows how the company is able to outperform its competitors. According to Porter, the activities undertaken in performing the value chain analysis are mentioned as follows: i. Primary activities: The key objective of the primary activities lies in upholding the competitive advantage with regard to the production and product delivery. ii. Inbound logistics: These represent the activities of receiving and storing the materials necessary for manufacturing a product. In this regard, it can be said that Aldi purchases bulk materials for producing own brand name that not only is cost effective but also determines the competitive advantage of the firm in the long run over the other competitors. iii. Operations: This portrays the lifecycle of the products and the services. Aldi have created their own brand level and hence they are able to receive repeat customers to the stores. It can be said that the product life cycle of Aldi remains in growth stage due to its already established recognition in comparison to the other competitors. iv. Outbound Logistics: It deals with how produced goods reach the buyers. Aldi have its own transport system for making the products available to the customers. v. Sales and Marketing: It is solely concerned with how information about the product is made available to the customers through sales and marketing. Sales and marketing strategy of
9MARKETING Aldi lies in saving money in all possible manners. Aldi have however set a different dimension in retail market compared to its competitors by setting a lower price and passing down the savings on the consumers. ii.Strategic Marketing Options of Aldi to Ensure Success in Australia throughout Next Decade i. Forming Partnerships:One of the key strategies of Aldi Australia lies in providing higher quality products at lower prices to the potential customers. Hence, they must focus on the exclusivity of the product brands. According to Varley (2014), in order to maintain its position in Australia,Aldishouldformpartnershipswiththeleadingmanufacturingcompaniesfor producing the own brand of goods. This would help them in creating competitive advantage over the competitors thereby providing efficiency of the business operations. Fewer products of the company sourced from outside are soon replaced once the lower cost alternative are available. ii. Stock Products as per Customer Demand:: The retailer ensures the implementation of reduced cost efficient strategies that puts across limited products to the customers.From the Porter’s generic strategy matrix, it is clearly visible that Aldi will adopt a cost leadership strategy. This will enable the company in adopting the best cost strategy and help in keeping the prices lower. The low prices will allow the supermarket to stock limited quantity of products and ensure minimum amount of wastage. It will also allow Aldi in stocking products of its own brand that in a way reduces marketing cost and sales.Besides, it will further allow Aldi in keeping exclusive brands and market them with increasing level of flexibility with respect to distribution and price.
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10MARKETING However, in order to ensure betterment of the product quality Aldi should select from the customer product preferences and characteristics. Hence, Aldi must stock the products that have a higher customer demand. To function successfully, Aldi should not only maintain a product inventory but should successfully determine the variation, size and quality of the product. The retailers should also opt for the suppliers who provided them with the right kind of product withoutcompromisingonthetasteandthequalityatareasonablerate(Ayersand Odegaard2017). It has been found that, unlike the other supermarket chain, Aldi do not make products of every size instead they make products of popular sizes which helps them in lowering the stock size and maintaining the efficiency of the distribution within supermarket.Stocking of single magnitude of product helps Aldi in reducing its cost(Tamm et al. 2015). In addition to this, as a part of the environmental policy, Aldi remains committed towards the reusing, reducing and recycling the waste and thereby increase energy efficiency.The retail chain also looks forward toward decreasing the carbon footprint and implements the building of green standards across all its stores and operations. iii. Adoption of Diversification Strategy:The strong focus of Aldi should depend on its core business which is the retail supermarket chain but it should also explore into the other retail bases like the pharmaceuticals, petrol and liquor unlike the competitors. This would help the retail chain to diversify. The ability to diversify will also allow the company in entering a newer industry or market where the business does not operate presently. Diversification also aids in the creation of the new product for the new market (Brandes and Brandes 2015). iv. Bring About Changes in the Pricing Policy:It is to be noted that Aldi is one of the first retailers in the industry that introduced lower pricing strategies to customers. However, to remain successful in the market, Aldi should increase its price depending on the cost of the
11MARKETING production. Besides, it should create value proposition strategy through which it will not only be able to determine the lower cost of the product but also its quality and greater value.Lower price of Aldi in comparison to its competitors will add value to the customers in terms of savings. Increased consumer preference will enhance the sales of the retail chain thereby increasing its profitability.The focus of Aldi should remain in the longer term profit policy instead of the short term. According to Schmid et al. (2018, p. 82), as a future prospect Aldi’s growth is based on the creation of the competitive advantage over the competitors. The retailer should thus focus on the creation of the eco friendly products for attracting the customers. Some of the additional marketing options that can ensure the future prospect of Aldi are as follows: v. Concentrate on Providing Fresh Food:In order to prosper in future, Aldi must provide additional food products to the customers. In fact they must ensure investment in centralizing the purchasing method. Besides, the retailer should maintain strategic relationship with suppliers thereby making flexible contracts that addresses the growth of product within climate conditions. vi. Newer Format of Stores:According to Voigt, Buligaand Michl (2017, p. 12), as far as the store format is concerned, Aldi should maintain innovation in the store format for creating and engaging the customers towards the supermarket. They should further provide LED lighting, wooden racks and the extended chiller in the stores for delivering fresh products in the stores. vii. Adopting Environment Friendly Means:The retailer should adopt environment friendly approach for gaining a competitive advantage.All the actions that Aldi undertakes presently right from energy consumption to water usage to waste disposal contribute to the
12MARKETING environmental footprint. The retail chain should focus towards maximizing its energy efficiency and reduce the carbon footprint to about 30 percent by the year 2020. It should also focus towards using lower impact refrigerants along with optimizing and conserving the water usage (corporate.aldi.com.au, 2019). As a part of its environmental policy the company also look forward to using 100 percent reusable, compostable or recyclable packaging material by the year 2025. Conclusion: On a concluding note, it can be said that, with the new marketing options Aldi would be able to position itself in a better position compared to its rivals. Presently, Aldi positions itself as the cost leader and continues the battle in maintaining it. Although Aldi is a late arriver to the Australian market compared to Coles and Woolworth nevertheless it has been able to gain competitive advantage with its low price strategy. Besides, it also possesses resources and capabilities give it an edge over the competitors. However, the retail chain also possesses some weaker elements that it should overcome while developing newer strategies for future. The report also puts across Aldi’s smart strategic plan that helps it in enjoying a greater chunk of the Australian market in comparison to its competitors.
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13MARKETING References: aldi.com , 2019. [online]. Available at https://www.aldi.com[accessed 27 Aug, 2019] Ayers, J.B. and Odegaard, M.A., 2017.Retail supply chain management. CRC Press. Berman,B.,2015.Howtocompeteeffectivelyagainstlow-costcompetitors.Business Horizons,58(1), pp.87-97. Berman, B., 2016. Planning and implementing effective mobile marketing programs.Business Horizons,59(4), pp.431-439. Brandes, D. and Brandes, N., 2015.Bare essentials: The Aldi success story. Linde Verlag GmbH. Cameron, A.J., Sayers, S.J., Sacks, G. and Thornton, L.E., 2015. Do the foods advertised in Australiansupermarketcataloguesreflectnationaldietaryguidelines?.Healthpromotion international,32(1), pp.113-121. campaignlive.co.uk,2019.online].Availableathttps://www.campaignlive.co.uk/article/aldi- rolls-aldichallenge-campaign-encourage-shoppers-swap/1327867[accessed 23 Sep, 2019] corporate.aldi.com.au , 2019. [online]. Available at https://corporate.aldi.com.au/en/corporate- responsibility/environment/[accessed 23 Sep, 2019] Davies. J, 2016. [online]. Available at https://www.canstar.com.au/budgeting/saving-money-on- groceries-theres-an-app-for-that/[accessed 23 Sep, 2019]
14MARKETING Evans. T, 2017 .Aldi reveals why its checkout staff scan items so fast. [online].Available at https://www.news.com.au/finance/business/retail/aldi-reveals-why-its-checkout-staff-scan-items- so-fast/news-story/c95fceccfff4ef770132ae7372a91b60[accessed 23 Sep, 2019] Festa, G., Cuomo, M.T., Metallo, G. and Festa, A., 2016. The (r) evolution of wine marketing mix: From the 4Ps to the 4Es.Journal of Business Research,69(5), pp.1550-1555. Jenkins, W. and Williamson, D., 2015. Strategic management and business analysis. Routledge. Leonhardt.M,2018.[online].Availableathttps://www.cnbc.com/2018/12/14/5-foods-you- should-always-buy-at-aldi.html[accessed 27 Aug, 2019] Merrett,A.andSmith,R.L.,2013,August.TheAustraliangrocerysector:structurally irredeemable?. InSupermarket Power in Australia Symposium, Melbourne(Vol. 1). Rice, B, 2019. [online]. Available at https://www.theguardian.com/business/2019/mar/05/long- read-aldi-discount-supermarket-changed-britain-shopping [accessed 27 Aug, 2019] Schmid, S., Dauth, T., Kotulla, T. and Orban, F., 2018. Aldi and Lidl: from Germany to the rest of the world. InInternationalization of Business(pp. 81-98). Springer, Cham. Tamm, T., Seddon, P.B., Shanks, G., Reynolds, P. and Frampton, K.M., 2015. How an Australian Retailer Enabled Business Transformation Through Enterprise Architecture.MIS Quarterly Executive,14(4). Van den Steen, E. and Lane, D., 2014. Aldi: The dark horse discounter. Varley, R., 2014.Retail product management: buying and merchandising. Routledge.
15MARKETING Voigt, K.I., Buliga, O. and Michl, K., 2017. Striving for Customer Benefit: The Case of Aldi. InBusiness Model Pioneers(pp. 11-24). Springer, Cham.