This report analyzes the marketing strategy of Alcraft Motor Company, including a situational analysis, evaluation of threats, competitive advantage, and existing marketing strategy.
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EXECUTIVE SUMMARY The report of marketing strategy is based on Alcraft Motor Company which manufactures and markets electronic car in London, UK. Marketing strategy is forward approach of company withfundamentalobjectiveofattainingsustainableadvantagesincompetitionthrough understanding about wants of customers. The report analyses situation of business environment in which the firm operates through PESTLE analysis, threats of Brexit by using SWOT analysis and current marketing strategy. It also includes certain recommendation of marketing strategies as per application of marketing mix to the company.
Table of Contents EXECUTIVE SUMMARY.............................................................................................................1 INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 Introduction of company.............................................................................................................1 Situational analysis (PESTLE Analysis).....................................................................................2 Evaluation of threat of epidemic or Brexit on company (SWOT Analysis)................................4 Analysing competitive advantage (USP).....................................................................................5 Evaluation of existing marketing strategy...................................................................................6 PART 2............................................................................................................................................6 Analysing market STP.................................................................................................................6 Recommendation of objectives and goals for the entity (SMART)............................................8 Recommending marketing strategies that are based on application of marketing mix to the brand............................................................................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION Marketing strategy refers to plan of action that is devised for recalling values among potential customers for commodities as well as enhancing sales(Anna, Cahyadi and Yakin, 2018). It is ongoing activity to promote unique selling proposition of merchandise in market and maximisingorganisationalprofitabilityinlongrun.Itdealswithbuildingbrandimage, increasing product sales and maintaining relationships with target population. For gaining informationaboutmarketingstrategy,AlcraftMotorCompanyisselected.Ithasbeen established by David Alcraft on the path to electric vehicle highway. The company emphasis on manufacturinganddevelopinguniquelowcarbon,electricvehiclesandtechnologies.Its headquarters are located at Towcester, UK. The report is prepared in two parts. Part 1 includes overview of company, situational analysis, threats of Brexit or other epidemic on the business, competitive benefits and current marketing strategy. On other hand, Part 2 analyses segmentation, target and positioning, goals as well as objectives and recommendation of marketing strategies on the brand. PART 1 Introduction of company Alcraft Motor Company is producer of new and electrified mobility landscape. It is based on silverstone innovation cluster to develop flexible platform of an electric vehicle that underpins range of different automotive products for different customers, from outright electric car to dynamic but luxurious models that have potentials to carry four people along with their luggage. The firm have wide range of models for target population that wants vehicles to be bespokebutaffordable,sustainablebutexcitingandtraditionallycrafted(AlcraftMotor Company,2020). The mission of the organisation is to apply visceral along with liberating thrill of electrified dicing experience to world leadership in motor sport derived dynamic, high end and low volume vehicles. Situational analysis (PESTLE Analysis) Situational analysis is a method that evaluates conditions and factors that impact the business. It involves several methods to analyse situations pertaining in business environment. In context to Alcraft Motor Company, conducting situational analysis determines health of venture. It serves essential tool to determine factors and elements that impacts on health and well being of 1
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firm. To conduct situational analysis, one of method is PESTLE Analysis. It is an environmental scanning technique which provides insights about external circumstances of business from distinctangles.Itisusedbymarketersofentitytoanalysealongwithmonitormacro environmental factors which have impacts on performance and strategies of business concerns (Dzulkarnain, Ariqoh and Maulida, 2019). Elements or factors of the tool are as analysed in context to Alcraft Motor Company: Political: The factor is about how and at what extent government interferes within certain industry. All the influences of political system are classified in the factor. It involves foreign trade policy, trade restrictions, political stability and corruption. In UK, there is stable and supportive political system that provides diverse opportunities to companies to operate and gain success in the country. The government have taken stances or initiatives to improve development of hybrid engines as well as electric engines that impacts favourably on Alcraft Motor Company to produce or manufacture electric cars for customers. By using incentives that are offered by government,managersoftheautomotivehaveimprovesitsfinancialperformancesand strengthened its operations. Furthermore, it is also analysed that removal of trade barriers helps the firm to make sales in other nations and making sustained positions in overseas market (Eneizan, Wahab, and Abd Wahab, 2016). Economic:It have epochal impacts on the ways business does operations to make profits. Economic factors determines impacts on performance of particular economy. Economic growth, consumerdisposableincome,unemploymentrates,economictrends,monetarypolicies, international trade and labour costs are some economic factors which impacts on organisation. UK is among most globalised economy and has strong economic positions in relation to other nations. In the economy, tax rates as well as taxation policies changes as per changes in market that impacts directly on companies, operating within it(Fauziah, and Mulyana, 2018). At same time, there are certain tax incentives that are provided to manufacturers of electric car that helps administrators of Alcraft Motor Company to gain benefits of the incentive and optimally utilise them. Moreover, availability of Zero Emission Vehicles credits in UK is an external economic element that have direct implicationsfor Alcraft Motor Company as these are tradable regulatory credits which benefits the company. Social: It represents customs, demographic qualities, values and norms of people in whichfirmoperates.Itcoverspopulationtrendsincludingincomedistribution,health 2
consciousness, cultural barriers, population growth rate, lifestyle attitudes and safety emphasis. The factors assist marketers to generate information related to wants, choices and needs of customers(Genoveva and Siam, 2017). In UK, people love the innovation of electric car as it is eco-friendly and eliminates usage of huge fuels as traditional vehicles require. Alcraft Motor Company is environmentally sustainable. It perform amazingly to build and maintain its place in minds of people through introducing an electronic car that is Alcraft GT. It is designed and manufacturedasperpreferencesofcustomers.Ithaselegantsimplicityandstructural components of vehicle are visible externally. By launching the electronic car, Alcraft Motor Company have build a better image in automotive industry and emphasis towards transition of the brand towards greener, more fuel effective, better and sustainable future. It is good for society as if plans of the automotive entity are successful then it can aids to globe to save billions which are spent on fossil fuels. Technological:Itpertainsinnovationintechnologywhichimpactsorinfluences operations and performance of company, industry addition to market. It covers innovation level, technology level, level of technological awareness and related incentives which a market posses. UK is more economically developed nation that have good access towards technology(Han, 2016). In the nation, quality of innovation skills, internal competition for stimulating growth and experts in IT exists which influences growth of Alcraft Motor Company globally. Technology allows the automotive to become fuel efficiency as well as paves its way towards future usability together with perseverance. Its cars are designed and manufactured to adopt newer techniques. The company is great spot to set automation together with Artificial Intelligence into its electronic and other vehicles. Legal: Law is significant force which impacts companies all over the world. There are multiple types of legislations that impacts drastically on entity. UK is the country that have laws which are friendly for sustainable brands(Hibino, Noguchi and Plenert, 2017). As Alcraft Motor Company is expanding into overseas market place, it needs to keep its whole team updates about domestic and international legislations so that all of its objectives are accomplished without any barriers. It makes working and operations easier for the business. However, there are multiple laws concerned with supply chain as well as labour which impacts and causes high operational costs to Alcraft Motor Company. 3
Environmental: The factor is growing in importance within business context because of increasing scarcity of pollution targets, raw materials, carbon footprints target and many more set by political authorities. In UK, brands have been investing to protect the environment(Koo, Kim and Kim, 2016). In case with Alcraft Motor Company, it uses electricity more than other fuels for manufacturing its vehicles. Vehicles of the company abide by multiple environmental regulations which creates good reputation of it in market. Evaluation of threat of epidemic or Brexit on company (SWOT Analysis) In a country, there are various epidemic situations that impacts widely on organisations. For example, Brexit was one of decision taken by government of UK to withdrawal from or leave European Unions. It includes all things from immigration, security, trade, access and aviation. It also covered areas such as citizens' rights, financial settlement of UK and many more. For evaluating threats of Brexit, managers of Alcraft Motor Company have used SWOT analysis. It is a technique for analysing internal environment and evaluating potential impacts of some decisions on the company. SWOT analysis of Alcraft Motor Company is as follows: Strengths: AlcraftMotorCompanyhavebuild strongpresencewithinUKasafter Brexit, it have transformed the ways of travelling through delivering innovative ideas as well as converting them into reality. There is no other business like AlcraftMotorCompanywhichis synonym of electric cars. Theentityhavecontrolledits production process strongly that other manufacturershavefailedtodoin automotive industry(Kumar, Rahman and Kazmi, 2016). Government of UK supports operations of the electric car manufacturer which resultedingaininghugebenefitsin Weaknesses: Alcraft Motor Company faces situation oflowprofitabilityascomparedto volume of sales. The plant or factory of the automotive firm is located at single place that is Towcester,UKwhichonlyhave capacitytomanufactureandstore limited vehicles. It makes specialised vehicles that are essential for business environment due to its sustainability angle. The vehicles are highly futuristic as well as many of customers are not sure to invest in the techniques that are expensive also. 4
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industrial rivalry. Opportunities: Oneofopportunitywhichcanbe adopted byAlcraft Motor Company is expanding into developing market. Anotheropportunityavailabletothe firm is increasing capabilities of supply chain for meeting new demand addition to sales across various nations that are close of UK. Threats: Fierce competition from big established organisationsintheautomotive industry is potential threat for Alcraft Motor Company. Regulationsandlegislationsof differentgovernmentorcountriesis other threat for the company to sell its cars(Liang and Nguyen, 2018). Analysing competitive advantage (USP) Competitive advantage is the benefit that an organisation gains over competitors through offering greater values in market. It is the element which allows businesses to manufacture products better as well as cheaply that its competing firms. It allows productive enterprise to generate superior margins as well as more sales compared to its competitors(Mekonnen, 2018). Alcraft Motor Company is a British business that manufactures and promotes electronic and other automotive vehicles according to needs of customers. The unique selling proposition that provides competitive advantage to Alcraft Motor Company are as analysed: Alcraft Motor Company brings innovation: When people drives a Alcraft Motor Company, there conception about what a car is irrevocably shaken. The company gives feeling to customers like they have got a future taste. It is not just that the company is electric but also brings innovation in its cars. Alcraft Motor Company allows customers to purchase a car on Internet which saves lot of time as well as money through skipping middleman. It reduces costs related to distribution along with provides customers greater convenience. Cultivates brand loyalty:Alcraft Motor Company do not have huge budget like other automotive manufactures. Instead, it relies on brand advocates to sell its cars. There are billions of organisational fans lining up outside dealerships prior the cars are officially unveiled(Oztekin, 2018). The incredible pre-order facility, emotional connection with customers, taking feedbacks 5
seriously and so on are some of unique selling proposition of Alcraft Motor Company which provides competitive edge to the entity against rivals. Evaluation of existing marketing strategy Marketing strategy is organisational course of action for promoting its merchandise in market. It provides blueprint to company for achieving all its marketing goals. Moreover, it aids to concentrate scare resources of firm on best possible opportunities for the purpose of increasing sales. In case with Alcraft Motor Company, marketers uses social media marketing strategy to connect audiences through different social media platforms for building brand, driving website traffic addition to increasing sales. The key social media platforms that marketing department uses in present era are Facebook, LinkedIn, Snapchat, Twitter and YouTube. These all help the automotive business to achieve success in rivalry scenario. As perRichelieu (2016), it is evaluated that social media marketing benefits the entity in creating more inbound traffic, improving search engine rankings, better customer satisfaction, gaining wider marketplace insights, reaching larger audiences and building the brand. It provides the ability to entity to assess its performance and make necessary changes to drive valuable results. However, it is also evaluated that social media marketing strategy opens potentials for embarrassment, spending huge time of campaigns, negative feedbacks and low investment returns. PART 2 Analysing market STP Marketing STP : A marketing STP is comprises about the segmentation, targeting and positioning is the concept to study the overall market in terms of nature of market, target customers as well as ranking in competitive market. By forming the STP for Alcraft Motor company as they are plan to introduce the electronic vehicle in global competitive market. Segmentation:According to this factor, it helps to guide about the type of market where particular organisation can trade through their product in various segment of market. Different market segment will provide opportunity and challenges in terms of group of cost effective that enhance to generates the huge advantages(Ristevska-Jovanovska, 2016). The market can be specify in three part, whereAlcraft Motor company could identify their optimum market to pursue their product to trade is : 6
Demographic:This market attributes is involve the factor of age, marital status, gender, ethnicity, sexuality and occupation. As per the perspective of Alcraft Motor company they can manufacture the electronic vehicle on the basis of demographic market trend that would match the product requirement on the market basis.Geographic:According to this type of segment it allows to establish the new product as per the location or country basis. As Alcraft Motor company, they will introduce the product first in United Kingdom. Because the company is based from it and customer can easily approach that. Psycho graphic:This trait of market segment allows the to identify the product nature belonging in terms of value, lifestyle(Rudawska, 2019). For Alcraft Motor company, their electronic vehicle product is tend to increase the standard of living or lifestyle. Targeting:In this process which indicates the niche-specific market. Niche does not belong to the customer and product. In fact, it helps to the organisation to making highlight and approachingthecustomeraspertheirproducttype.Similarly,AlcraftMotorcompany considered their targeted customer towards the youngster or to another ones who are obsessed with electronics, cars and informational technology products. The company can also determine the age factor as Alcraft Motor introducing the electronic vehicle and to utilised to those customer who are above 25 age. It because they can maturely handle as well as properly understand about the specification that's why company is focuses to the young peoples. Positioning:It is the last process of STP marketing, this defines about the place. As per the marketing terminology, the positioning of the product in market is decides the ranking or on which place the product is stabilize in the competitive market. It also provides theinformation that how the product is differ from other product in the competitive market. As per the perspective ofAlcraft Motor company, is introducing with new concept of automotive vehicle product in electronic mode which is more demanding in today's market. This will lead to the company in better position in automotive market as well as it helps to gain the competitive advantages(Saif, 2016). Recommendation of objectives and goals for the entity (SMART) Objectives and goals provides ability to company to monitor itself along with analysing how much progress it is making. Objectives and goals are general guidelines as well as strategies that elaborates what the business wants to attain in future. These provides significant check 7
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which keeps the firm from becoming blinded by own bias. Objectives and goals encourage proper planning, provide motivation to business people, maintains standard performances, integratedepartmentsandfacilitateauthority.IncontexttoAlcraftMotorcompany, recommended goals and objectives are as follows: Goals and objectives SpecificMeasurableActionableRelevantTime Bound Boost social media traffic goal Toboosttraffic onsocialmedia platformsof blogsthrough increasingits weekly publishing frequency from 2 to 5 a week. 15.00% enhancementin the goal. The blog or social media traffic to be increased by 8% when it increases its weekly publishing frequency. Through increasing traffic,Alcraft Motorcompany willboostbrand awareness together with generate more leads and give sales wider opportunities to close. Thetime required isfive monthto achieve the goal. Becoming leading marketer ofwell known electronic car expert AlcraftMotor companywill becomepopular andwellknown marketerof electroniccar manufacturerin automotive industry. The company will besuccessful when it is asked to speak publicly for electronic car andmeet consumer satisfactionsby providing suitable experiences. Itwillbe attained through acquiring public relations serviceand launching publicity campaign. Byestablishing itselfasleading marketerof popular manufacturer,it willreinforceits experienceinthe field and allow it to reach more number of customers. It will be achieved within two years. Recommending marketing strategies that are based on application of marketing mix to the brand Alcraft Motor Company relies more of word of mouth and social media promotions. Marketing mix is set of tactics which are adopted by businesses for promoting the brand and its 8
offerings in market. Some of the recommended marketing strategies on the basis of execution of marketing mix to Alcraft Motor Company are as follows: Product: When an organisation is established to do business then it comes with unique things to offer that are said to product.Alcraft Motor Company is popular to make sustainable commodities, especially electronic cars. Alcraft GT is one of product of the company that have changed perceptions of people to think towards cars (Robinson, 2017.). The company is recommended to manufacture more products like it so that it can surprise the market and competitors with unique product features. Price: When product is manufactured and released in market then organisation is required to decide price that will be acceptable between its target population or consumer market. The negotiation value refers to price(Vilkina and Klimovets, 2019). Alcraft Motor Company manufactures premium electronic car and for this, it is recommended to adopt premium pricing strategy for maintaining high product quality of its premium vehicles. Place: When product is released and prices are set then organisation is required to make its commodities available for target groups. It is said to distribution or place strategy. Purchasing car of Alcraft Motor Company is not like visiting dealership stores, listening ponderous descriptions and getting push for making purchase decision. Alcraft Motor Company is recommended to make presence in other marketplaces such as Dubai, Europe and North America as all these countries provides various opportunities for expansion. Promotion: Marketing tactics is incomplete without promotion as it is one of base that generate awareness among population about company's product(Wood and Jobber, 2016).AlcraftMotorCompanyisrecommendedtoadoptchatbotstrategyand relationship marketing strategy to prioritise customer services, promoting engagement, matching social media approach to audience and automating conversations at scale. Physical evidence: When an organisation get down towards brass tacks, it significant for consumers to have information about the brand they makes purchase from and interact with in real life(Starčević and Konjikušić, 2018). It is recommended to managers of AlcraftMotorCompany thattheyshouldprovide brochuresaspdfsand tracking information to customers who have purchased its electronic car. 9
People: It is important for company to hire people with distinct and effective skills. In case with Alcraft Motor Company, it is recommended to adopt reward management strategy, training sessions, performance management techniques and suitable recruitment approaches to hire people from within and outside world. Process: It describes sequence of cations which are taken by business to deliver product to end consumer(Xu, Hao and Han, 2017). It is recommended toAlcraft Motor Company to improve website user experience, delivery time, method, in-store waiting time, communication with client support and after care in its delivery processes. CONCLUSION As per the report, it have been concluded that an effective marketing strategy aids businesstounderstandconsumers'preferences,promotingproducts,makingprofitsand sustaininginindustry.Situationalanalysisdevelopsbasisofunderstandingofbusiness environment wherein the company plans to deliver its strategies. An organisation establishes competitive edge over other brands in market with the help of its unique selling proposition as it distinguishes the brand from others in similar industry. Market STP is wider framework which summarises as well as simplifies entire practices to segregate, target and position the company. 10
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