Analyzing the Managerial Style, Leadership Style, and Motivation Strategies of Marks & Spencer

An extensive research
on the company
Marks & Spencer
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Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Analyse the managerial style of the CEO using suitable managerial model...............................3
Examination of step taken by CEO to bring a change in organisation structure.........................5
Describe the leadership style of the CEO of that firm to enhance the organisational
effectiveness................................................................................................................................6
Examine the effects of power, influence and conflict at the chosen company............................8
Explain the various types of motivation strategies used at your chosen company......................8
Maslow’s hierarchy of needs.......................................................................................................9
Use of appropriate corporate examples and literature.................................................................9
Recommendations......................................................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
Organization is the wider term that established by a person by arranging raw material,
products, financial, physical, intellectual, and other sources which are important to run a
business. Organizational theory can be understood as involvement of definitions, concepts and
approaches that shows how people behave individually to achieve their personal as well as
common goals. In other words, organizational model describes actions as whole which states
what needs to do in running a business and manage functions (Salim, Sundarakani, and Lasrado,
2019). The meaning of corporation is a group of people who ready to work together and maintain
good relations with intent to accomplish business goals. To understand the concept of theories
and behaviour company taken is Marks & Spencer, which established in 1884 by Michael Marks
and Thomas Spencer for the purpose of providing different types of products and services at
retail cost. The products in which it deals are home products, food, décor and clothing that fills
customer demand and increase sales. The report covers managerial style, changes taken by
management, effect of power, politics and leadership style that increase performance.
MAIN BODY
Analyse the managerial style of the CEO using suitable managerial model
A managerial style encompasses the way and method that used by management to
manage work and increase performance. This is a particular way people go about attaining their
decided goals. In an organization number of people works collectively who understands goal and
engage in all activities which can help to manage higher performance. The management function
is planning, organising, directing, delegating, decision-making, and controlling, performed by
individual to operating business accurately (Zhao, Zhang, Tang, and Song, 2020). The CEO of
M&S adjust their managerial style as per responding to various factors and increasing
performance that are as explained:
Types of Managerial Style:
 Autocratic – This style is based on top –down information based activities that
perform by management for the purpose of doing task properly. It is rigid in nature
where only a person has right to make decision and lead by top management to
complete work. No employees involved to take any action and formulation of
strategies. The CEO of M&S set their goals by own self and don’t share with
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employees. All functions and activities are managed by managers and increase
productivity (Waheed, Miao, Waheed, Ahmad, and Majeed, 2019).
Pros Cons
 The CEO of M&S take decision
quickly and gets work done from
employees.
 This can help to manage all function as
top management have power.
 This create conflicts between employer
and employees.
 Increases employee turnover due to
dissatisfaction while working.
 Laissez-faire management style: In this style, CEO of organization give rights to their
staff along with work that can help to make right decision and perform well. In
other words, it is hands off approach to leadership where employees feel free to
work and engaged in all activities. The CEO of M&S, can use management style by
deciding goals and allocating work properly (Beunza, and Ferraro, 2019).
Pros Cons
 The management of M&S motivates
employees and complete task
effectively.
 Organization brings innovation and
new technology by influencing people.
 In case work is not done properly b
employees then management become
responsible for work.
 May lead to confusion regarding roles
and responsibilities of staff.
Blake Mouton Managerial Grid:
The model was founded by Robert Blake and Jane Mouton that is based on organizational
management, used to operate a business regularly. The model explained below:
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