Managerial Roles and Responsibilities

The general manager plays a crucial role in an organization, overseeing various departments, planning and maintaining daily work activities, conducting meetings with other departments, and reporting on monthly activities. The manager also provides technical support to all departments, assists teams with costing spreadsheets, takes client feedback, and coordinates with administration to answer questions. Additionally, the manager contributes to strategic planning, reviews, and future projects, ensuring the integrity of the organization. Key roles of a general manager include representing the company in public and private sectors, utilizing technical and production efficiency to meet business goals, and overseeing financial and banking procedures.

RUNNING HEAD: MBA (ROLES AND REPOSNSIBILITY OF MANGERS)
Roles and responsibility of manager
United petrol station
Noonamah, Darwin, Northern Territory

ROLES AND RESPONSIBILTY OF MANAGER 1
Contents
The basic roles and responsibilities of manager..............................................................................2
Introduction......................................................................................................................................2
Key Skills of the Manager:..........................................................................................................2
Working style of manager:...........................................................................................................2
Honest and Trustworthy Manager:..............................................................................................3
Manager understand the quality system and profitability:...........................................................3
Managers can work under pressure:.............................................................................................3
Manager has good commination skills:.......................................................................................4
Categorization of manager job:.......................................................................................................4
Conditions:...................................................................................................................................5
Priority of task..............................................................................................................................5
Behavior of Market......................................................................................................................5
Supervising Roles........................................................................................................................6
Key Responsibilities of manager:....................................................................................................6
 Project management..............................................................................................................6
 Scheduling of operations......................................................................................................6
 Technical support team.........................................................................................................6
 Strategic Planning.................................................................................................................6
Key Roles of Manager:....................................................................................................................7
Conclusion:......................................................................................................................................7
References:......................................................................................................................................8

ROLES AND RESPONSIBILTY OF MANAGER 2
The basic roles and responsibilities of manager
Introduction
It is essential in an organization, managers should follow the proper schedule (Avineri, 2017).
The job expectations, coaching, counselling, planning, monitoring, appraising the result of jobs,
maintaining the disciplining of employees and productivity, set the policies and goals, and
checking the work procedure of employee.
Key Skills of the Manager:
Working style of manager should be collaborative
Honest and Trust worthy manager
Manager pays attentions to the accuracy and costing
Manager understand the quality system and profitability
Manger work well under pressure
Manager has good written verbal communication skills
Working style of manager:
Team work is greatest power of manager. A good collaborative leader always encourage their
team and allows everyone to represent their ideas and thoughts, always take the team approach to
the problem solving (Bargiela and Nickerson, 2014). A good leader give everyone a platform
where they can give their ideas and thoughts it helps to bring a unique sight. Manager believes in
team work, a team can easily solve a big problem easily with helping each other. A collaborative
team manager are always encourage their employee to work together. Information, knowledge
and time are shared. A good manager always listen their employee issues carefully and try to
help them always (Bridges and Molitoris 2014). A collaborative environment always approach
to manager to give the feedback, praise and constructive criticism as well, they always share
their knowledge among their employee and always coach their team members.
Honest and Trustworthy Manager:
A trust worthy and good managers most valued in the organization. Trustworthiness and
openness is the most important characteristics of manager. The expectations of employee of
managers has changed dramatically in past years (Christopher, 2015). Researcher says that to

ROLES AND RESPONSIBILTY OF MANAGER 3
improve the productivity and performance of any organization managers should always keep
openness in their workplace. Also managers should win the trust of employee so that they will be
feel free to share their issues and problems to the manager.
Manager understand the quality system and profitability:
The relationship between profitability and amount of input and output are called productivity of
product. In management words productivity is the amount of outcome product from the raw
material and the amount of manpower used this ratio are known as productivity (Kadushin and
Harkness, 2014). If the amount of raw material and manpower are used less then productivity
will be high, so in simple words we can say that productivity is the reciprocal of amount of raw
material and manpower used. Profitability is known the revenue after paying all the bills and
taxes of the company (Karodia and David, 2016). Profitability is affected by the quality and
productivity. Managers also pay the attention towards the costing and the accuracy of result (Ly
and Fernandez, 2015).
Managers can work under pressure:
In an organization there are more work pressure on the mangers head. Managers are unable to
cope up with their work, they always struggle hard to achieve the goals. They live in stress they
can’t take their proper rest even. According to report the causes of stress the constant
disturbances, deadlines and pressure of work, less support from subordinates, poor management,
politics in offices, the handling changes and always keeping up with emails. To avoid all these
challenges managers change their identified issues and a major source of stress. Manager should
be always flexible for the working hours and his team too so that they can work without any
stress and give commitment towards his work completion.
Manager has good commination skills:
The position of manager requires a good communication skills in written, verbal etc. Manager
must communicate to their employee, suppliers, subordinates and their team members, financiers
regarding every issues. Manager should be open up to everyone in a company. Manger plays the
role a bridge between the employee or team member and organization (Macalalad et al., 2016.).

ROLES AND RESPONSIBILTY OF MANAGER 4
He is the only chain in organization which connect team members to the company directors,
CEO, and the other head of the company. The leadership of managers consist many sub skills
which is:
 Manager have ability to set out the target and achieve on the time.
 The ability to create plan of action and tells everyone about it among the team, and
describe the strategies to achieve the goals.
 The ability to communicate with team members that who will do the next task.
 Managers have the ability to raise and appreciate the people for their good job.
 Managers can give the feedback to their team members whether it is positive or negative,
so that it can help them to know where they need to improve (Mariner, 2015).
 Managers work as the chain between the organization and their team members so that he
will be capable to communicate the team and employee if there is any instant changes are
in company.
 Mangers is the only person who always motivate his team to achieve the goal on given
time.
Categorization of manager job:
 Condition
 Priority of Task
 Roles of Conservative
 Roles of Creative
 behavior of Market
 Strategic Roles
 Company Roles
 Full filling the supervising roles
 Personal Roles
 Information Roles
 Conclusion Roles

ROLES AND RESPONSIBILTY OF MANAGER 5
(Source: Simpson, 2014)
Conditions:
According to criteria it is divide into subparts:
Priority of task: Priority of task are divided in to roles of conservation and roles of creative.
Priority of task involve the day to day problems of team members faces by the managers, avoid
the conflicts in company, development of aspiration and self- realizations. In roles of creative
includes mangers self-realizations, expansion of company, which make the dynamic environment
of company (Simpson, 2014).
Behavior of Market: This element include the three sub-parts which strategic roles, Company
roles, Personal Roles. Strategic roles of manager identified the realization of company and
fulfillment of its targets. Company roles of mangers accurate the organization functioning
according the expectations. Personal roles of manager, he is equals to company symbol. Manager
represent the internal and external formalities, matters to the organization.
Supervising Roles: Supervising roles are divided into two subparts which is Information roles
and conclusion roles. In information roles is the information which is concerned with activity of
organization searched by managers are necessary for decision making. Information roles also
Conditions
Priority
of Task
Behavior
of Market
Supervising
Roles
Fullfillment
Roles of
Conversation
Roles of
Creative
Strategic
Roles
Company
Roles
Personal
Roles
Informati
on Roles
Conclusi
on Roles

ROLES AND RESPONSIBILTY OF MANAGER 6
includes the monitor role and disseminator roles as well (Meñez, 2014). In conclusion role all the
decision made by the company head the role of manager is to tell about decision and instant
changes , roles, responsibilities and new policies to the team members.
Key Responsibilities of manager:
 Project management: It is the vital role of a manager to accept the proposals which will
take the organization to achieve all the task. All the projects are taken in budget and
completed on time as well the report of cost are properly maintained, also maintain the
production within given guideline, profitability, rework of product, maintain the
relationship with the team and communicate with them on time to know the progress of
work and projects, if required conduct meetings with team members to motivate the team
for completion the project on time, also provide the feedback to team for their work and
appreciate them also for good work.
 Scheduling of operations: Always organize the team, and have general oversight on the
staff activities, oversee the management of organization, planning and maintain the daily
work activities of employee, conducting the meeting of other department of organization
as such technical and sales to discuss the on-going project, resources, tools and vehicles
etc, check the progress of project with the technical team check the installation and
commissioning with client, provide reports on monthly basis of overall activities in the
monthly meeting of organization.
 Technical support team: Responsibilities of manager is provide support to every
department of organization and give suitable advice and knowledge to them for the
projects, also assist the teams with costing spread sheets give some guidance to them,
take feedback from clients for the projects, coordinates with administration to answer the
many question as such the equipment failure, business opportunities, sales slip inquires.
 Strategic Planning: Strategic planning is the main factor of any organization (Simpson,
2014). Manager contribute the planning, strategy and policies of the company among the
team members whether it is short term planning or long term planning, maintain the
integrity of the place and provide the reviews, provide the future planning and projects to
the director and discuss about the growth and creativity of organization, authencity of the
accounting system, regularity of employee. Manager are familiar with the all healthy and
safety requirements. All the implementation of the projects should be done in proper way.

ROLES AND RESPONSIBILTY OF MANAGER 7
Key Roles of Manager:
 The general manager is the in charge of all external and internal activity of organization.
The regular activities performance checking is the main role of manager, manager also
check that account details are up to date or not, represent the organization and act
according to the situation and be judgmental whether the case is related to labor, clients,
municipal, political or abroad, attend the board of director session or company and
always speaks about the rights and represent and discuss the issues of employee in front
of them, after discussing the business plan execute it after the approval of board
members, prepare and execution of projects on time, issue the certificates to the clients
regarding the GSM, prepare annual action plan, designed, maintain the expenses plans of
company, overseeing the account plans, legal regulations. Report on time about the plan
execution to the board of directors. Perform all the formalities and arrangements for the
execution of plan, undersign all the agreements, documents related to the company and
employee, and perform all the financial and banking procedure on time. Transferring
money, renewal, approval, pledge, cancel and perform any task, assigning a task to the
employee are performed by the manager. Represent the company in public and private
sector of market. The role of the manager is to utilize the all technical and production
efficiency to meet business goals. The manger hold the position a senior member and
experienced member in team.
Conclusion:
Manager is the important element of an organization he works as the bridge between the
employee and the organization. The whole responsibilities regarding the accounts, finance,
agreements, plan execution are check by the manager. Manager represent their company in front
clients, or in market. Manager is the most senior or experienced person in the team.

ROLES AND RESPONSIBILTY OF MANAGER 8
References:
Avineri, N., 2017. Introduction. In Research Methods for Language Teaching (pp. 1-6).
Macmillan Education UK.
Bargiela-Chiappini, F. and Nickerson, C.R., 2014. Writing business: Genres, media and
discourses. Routledge.
Bridges, J.J. and Molitoris, I., 2014. A Living Case Study Project in the Master of
Business Administration Program: Making Improvements in Local Organizations.
In Преподаватель высшей школы: от проектировочной деятельности− к
проектировочной компетентности (pp. 125-132).
Christopher, X., 2015. Master of Business Administration.
Hesselbarth, C. and Schaltegger, S., 2014. Educating change agents for sustainability–
learnings from the first sustainability management master of business
administration. Journal of cleaner production, 62, pp.24-36.
Kadushin, A. and Harkness, D., 2014. Supervision in social work. Columbia University
Press.
Karodia, A.M., Soni, D. and David, J.E., 2016. The Relevance of Socrates and Greek
Political Theory of the State to Contemporary Master of Business Administration Studies
as Enunciated by Plato: Past History and Its Application to the Political Economy of
Modern nation States. Singaporean Journal of Business, Economics and Management
Studies, 5(3), pp.1-30.
Ly, C.T.M., Vickers, M.H. and Fernandez, S., 2015. Master of business administration
(MBA) student outcomes in Vietnam: Graduate student insights from a qualitative
study. Education+ Training, 57(1), pp.88-107.
Macalalad, J.A., Buenviaje, M.G., Regalario, G.M. and Laguador, J.M., 2016.
Employment Status of Graduates in Post Baccalaureate Degree in Business

ROLES AND RESPONSIBILTY OF MANAGER 9
Administration of one Higher Education Institution in the Philippines. Asia Pacific
Journal of Education, Arts and Sciences, 3(4), pp.17-26.
Mariner, D., 2015. Factors that Influence the Outcomes in a Master of Business
Administration Program: A Program Evaluation of an MBA Program (Doctoral
dissertation, Robert Morris University).
Meñez, N.L., 2014. Tracer Study of the Masters in Business Administration (MBA)
Graduates from 2008-2012. Asia Pacific Journal of Education, Arts and Sciences, 1(1),
pp.14-18.
Patel, M.S., Arora, V., Patel, M.S., Kinney, J.M., Pauly, M.V. and Asch, D.A., 2014. The
role of MD and MBA training in the professional development of a physician: a survey of
30 years of graduates from the Wharton Health Care Management Program. Academic
Medicine, 89(9), pp.1282-1286.
Simpson, M.S., 2014. Predicting Factors for Success for Master of Education in
Counseling and Master of Business Administration Students at State-Supported
Institutions in Mississippi. Delta State University.
Tsai, M.H. and Sher, C.Y., 2016. Master of Business Administration Program in
International Business National Sun .Yat-Sen University Master Thesis.