Table of Contents INTRODUCTION...........................................................................................................................1 TASK A...........................................................................................................................................1 1.1 Principles and factors of recipe development.......................................................................1 1.2 Factors that influence menu-planning decision.....................................................................2 1.3 Factors that influence service methods.................................................................................3 2.1 Stages of menu product development planning....................................................................4 2.2 Evaluation of the influences of different factors on the development process....................5 TASK B..........................................................................................................................................5 3.1 Menu design reflecting the menu compilation and recipe development...............................5 3.2 Development of food service environment to support the menu, recipe and service style...5 4.1 Finding the research on the consumer requirement for new food concept...........................5 4.2 Justifying the choice of new food concept............................................................................5 4.3 Recommendation on launching/ implementation of new food concept................................5 4.4 Review of performance in developing and implementing the new food concept................5 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Menu and products are the two major things in a restaurant that is responsible for attracting consumers, revenues and much more. The report aims to identify menu planning and product development ofPrezzo, a UK based Italian-themed restaurant that use authentic Italian recipes to bring a touch of Italy to UK. The report is divided in two part, where the first part will discuss the principles and factors of recipe development. The study will asses the factors that influence menu planning decision and service methods of the restaurant. The stages of menu product development planning and how influence of various factors on the development process will be discuss. The second part will be presented in the form of PPT that will include menu design, development process of food service environment. Along with it, some recommendation will be given to the restaurant in new food concept. TASK A 1.1 Principles and factors of recipe development The development of recipe and menu is important part of Prezzo. A recipe can be refers to the tasted and standardized procedure of preparing the food. Prezzo is one of the reputed and best food service restaurant in UK and it always go thorough continuous improvement (David, David and David, 2017). There are various principles and factors of recipe development such as; Types of consumers The first principle of recipe development focus on the type of consumers that visit to the restaurant. It is essential for thePrezzoto understand the needs, eating habits of customers. Guests are divided by; age, sex, spending power. For successful recipe development, restaurant need to understand consumer first. This is important to consider by the restaurant in recipe development. Availability of raw material In recipe development,Prezzoneed to consider the seasonal availability that are going to use in the dishes rather than using the frozen food. It is beneficial for the restaurant in providing quick service (Jeong, Yoon and Lee, 2017). Maintain the brand image and seasonal food are easily accessible. Nutritional balance 1
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Prezzoneed to implement this principle in recipe development. They should maintain the equality of fat, protein, vitamins in each and every dishes. Consumers are getting more health conscious and moreover its being a trend that makes it essential for the restaurant to maintain the balance between nutritions in the food, while developing recipe. Advantage and disadvantage of change ļ·Consideration of principle in recipe development allow restaurant to assess all the essential factors that are important in meeting customer's need and fulfilling their requirements. Also, it enhances the service pattern and attract new consumers that results in increase in revenue (Tao, Chen and Liu, 2017). ļ·In opposite consideration of change is time and cost consuming as it need to provide training to the staff and if the principles are not going to asses by Prezzo it can reduce the profitability and productivity as well as the image and value of the brand (Molt, 2017). 1.2 Factors that influence menu-planning decision Menu is a list of articles that include variety of dishes, eatables and beverages that is offered byPrezzo.Menu development is time consuming and it is required to develop with proper planning. It is essential to take effective decisions in order to design proper menu. There are various factors that influence the decision in menu planning; Skill of kitchen staff Most of the things are influenced by capabilities of chefs are present in the Prezzo. It has great impact on the decisions on menu planning process. It is necessary for the restaurant to consider the ability to cook (Kim, Son and Park, 2015). This is important because, if chef is not skilled and is not capable to cook the specific dish that is mentioned in the menu that can reduce the image of brand and break the loyalty of customers. Price It is also the major factor that is needed to take into consideration byPrezzoto take effective decisions. The price includes the cost of menu, overall budget and the strategy that is considerable by the hotel. It is essential to attract all the segment of customers. Seasonal availability Prezzo need to consider the seasonal availability of food in the area of Cheam Village (Grudin, 2017). Though, now days there are many techniques to storing food for whole year; 2
such as frosting, canning, etc. But seasonal specialities should included in menu planning decisions. 1.3 Factors that influence service methods There are variety of methods that are used by any restaurant to serve the food to its customers; Buffet service In this type of services, the guests take plates from the stack and walk through the buffet line where all the food is kept in large casseroles and platters with burners (Tyndall, Du and Breder, 2017). There are two style under the buffet service, either guests serve themselves or the service staff behind the buffet line serve the food to the guest by using the silver techniques. The advantage of this kind of style is that it is does not require giving training to the service staff and the disadvantage of this style is that it requires food to be pre-prepared and there may be unmanageable experience for the consumers because of queues. Table service This service includes American service, English service, etc. Under this style guests are enters in the dining area and take seat (Lee, Wall and Kovacs, 2015). After that waiter offers water and menu card to them. In the English service, staff bring the food on platters to the guest's 3 Illustration1: Buffet service (Source:Prezzo,2019)
table and shows to the host for approval and then place the platter on the table. In American style, food is served on guest's plate in predetermined portion from kitchen itself with proper presentation and then plates are brought to the guest. The advantage of Table service is that it is more presentable and able to attract consumers. The disadvantage of this style is that it requires proper training that is costly (Prezzo,2019). Silver service In this service, the food is presented on the silver platter and casseroles and served in silver cutlery and cookery. All the food is pre-portioned from the kitchen and served by the staff from left hand side of the guests using spoons and forks and it is continuous to the right (Kerrison, Condrasky and Sharp, 2017). The advantage of this style is that, guests get the food in very presentable and skilful manner and the disadvantage is it enhance the cost and washing of tableware and silverware. 2.1 Stages of menu product development planning Following are the stages in menu product development planning Idea generating This is the first step in the development of menu-product in which idea need to be generated by Pazerro's staff. Idea generation does not involve any pros and cons of the idea, it should be raw. The idea include; menu creation, recipe development, location of the restaurant, etc. Evaluating After developing idea, it is essential to evaluate the possibilities and other factors that are need to consider. After, evaluating the generated idea is brought into action. Menu product planning should be consider on the basis of consumer preferences. The prepared food should be tested by head chef of the restaurant (Tajeddini, 2016). In the stage of evaluation, Prezzo need to consider the strength and weakness of the restaurant that help in the next stages. Implementing Now business ad to decide kind of menu and product to be choosen and develop the strategies accordingly. It includes; giving training to the staff, hiring new chef, etc. The implementation should be done in the instruction of professionals. Follow up 4
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The last stage in the process is Follow up that should be done properly by the management and staff of Prezzo to understand the performance that is implemented and it allows feedbacks from the customers side (Wang, Dong and Xing, 2017). Proper follow up give the pitfalls and deficiencies in the menu-product development. 2.2 Evaluation of the influences of different factors on the development process Menu is an important tool forPrezzoto enhance the sale and attract customers. The preparation and formulation is based on consumer's taste and preferences. There are many factors that influence the menu development processes such as; social, economic and domestic. The social factor include change in the taste and preference of customers that can affect the development process. The economic factor include the cost of material, labour, etc. as well as the budget of developing the menu. Staff ofPrezzoplays an important role in reducing or overcome the factors (Tao, Chen and Liu, 2017). They can develop strategic planning to reducer the cost of menu. TASK B 3.1 Menu design reflecting the menu compilation and recipe development Covered in PPT 3.2 Development of food service environment to support the menu, recipe and service style Covered in PPT 4.1 Finding the research on the consumer requirement for new food concept Covered in PPT 4.2 Justifying the choice of new food concept Covered in PPT 4.3 Recommendation on launching/ implementation of new food concept Covered in PPT 4.4 Review of performance in developing and implementing the new food concept Covered in PPT 5
REFERENCES Books and Journals David, M. E., David, F. R. and David, F. R., 2017. The quantitative strategic planning matrix: a new marketing tool.Journal of Strategic Marketing.25(4). pp.342-352. Grudin, J., 2017. Obstacles to participatory design in large product development organizations. In Participatory Design(pp. 99-119). CRC Press. Jeong, B., Yoon, J. and Lee, J. M., 2017. Social media mining for product planning: A product opportunityminingapproachbasedontopicmodelingandsentimentanalysis. International Journal of Information Management. Kerrison, D. A., Condrasky, M. D. and Sharp, J.L., 2017. Culinary nutrition education for undergraduate nutrition dietetics students.British Food Journal.119(5). pp.1045-1051. Kim, S., Son, C. and Park, Y., 2015. Development of an innovation model based on a service- oriented product service system (PSS).Sustainability.7(11). pp.14427-14449. Lee, A. H., Wall, G. and Kovacs, J.F., 2015. Creative food clusters and rural development through place branding: Culinary tourism initiatives in Stratford and Muskoka, Ontario, Canada.Journal of rural studies.39.pp.133-144. Molt, M. K., 2017.Food for fifty. Pearson. Tajeddini, K., 2016. Financial Orientation, Product Innovation and Firm PerformanceāAn Empirical Study in the Japanese SMEs.International Journal of Innovation and Technology Management.13(03). p.1640005. Tao, J., Chen, Z. and Liu, Z., 2017. Integration of Life Cycle Assessment with computer-aided product development by a feature-based approach.Journal of cleaner production.143. pp.1144-1164. Tyndall, A., Du, W. and Breder, C. D., 2017. Regulatory watch: The target product profile as a tool for regulatory communication: Advantageous but underused. Wang, H., Dong, P. and Xing, L., 2017. Development of an autonomous treatment planning strategy for radiation therapy with effective use of populationābased prior data.Medical physics.44(2). pp.389-396. Online Prezzo.2019.[Online].AvailableThrough:<https://www.prezzorestaurants.co.uk/about- prezzo/modern-slavery-statement/>. 7
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