This report discusses the different types of businesses in the food & beverage industry, including restaurants, catering on contract basis, fast food, and hotels. It explores how these businesses fulfill the requirements of customers and provides an analysis of the various rating systems used in the industry. The report also examines the present and future trends affecting the industry and discusses the factors that influence consumer decision-making in food & beverage outlets. Additionally, it suggests strategies for building a loyal customer base in the industry.