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MGT5000 Managing Organisational Behaviour

   

Added on  2021-06-14

11 Pages3074 Words76 Views

MGT5000 Managing Organisational Behaviour: Assignment 2 2018Insert your namePage 1Insert your student numberTASK 1 – THE SCENARIOThe below account documents my experience as a finance manager of a shopping companythat initially had a good work culture till the arrival of the new manager that led to the drastc changein the organizational culture.I have been working with the shopping centre management team for the past 4 years duringthe allocation of the managers by the company. The manager of the company, Alex had beenemployed since the establishment of the store. There are members in the company who had beenassociated with the company for the past 14 years. I was fortunate to have an excellent team whereeach member of the team are supportive of each other and encourages each other to grow anddeliver their best performance. Alex trusted each of us and believed in our potential. However,things took a rather a different turn with the appointment of the new manager Sebastian who hadbeen associated with a large shopping mall in the East Coast where major developments have beenplanned. The problem was that a handover was never completed between Alex and Sebastian. Thisindicated that there was no orientation session with the team and Sebastian. Sebastian was late bythree hours on the first day and this continued to take place over a period of week and that createdconsternations among the members in the organization. In addition to arriving ate he was leavingearly and this further upset the members of the organization. E introduced himself to the sixdepartment managers. I was manager of the finance department and he introduced to me but did notallow me to introduce with other members in the team (introduction to the staff in the team wasdone). Another issue that took place he started openly favouring in me in front of everyone ascompared to the other staff members by giving me gifts and praising me all the time. This onceagain upset many of the staff who accused of not speaking to Sebastian and remaining passive to hisproblems. Sebastian was acerbic about the other departmental managers and began to look at theirwork critically and finding fault in everyone’s work. This was done under the pretext ofperformance evaluations and further demotivated the employees. There was no proper channels ofcommunication between the managers and the employees. Apart from this Sebastian had an issuewith the marketing manager Lucy based on the comments of the other marketing managers workingin the company. Because f this attitude the marketing department was extended little support. There

MGT5000 Managing Organisational Behaviour: Assignment 2 2018Insert your namePage 2Insert your student numberwas perpetual backstabbing between Sebastian and Lucy. This created a rift in the office as the staffbecame divided by providing support to each of them. This destroyed the feel of the office andculminated to a negative atmosphere that war earlier absent in the office. Lucy was thinking ofresigning the company given the new toxic work culture. The unfolding of the event have thepotential to demoralize the staff in the company. Al these led to the breakdown of the team bondingand disruption in the communication.

MGT5000 Managing Organisational Behaviour: Assignment 2 2018Insert your namePage 3Insert your student numberTASK 2 – A CRITICALDISCUSSIONOFTHESCENARIOThis section of the essay will discuss the response to the given scenario in the organizationalbehaviour as outlined in Task 1. There is an imperative to establish and embed the values of thestrong and productive organizational culture where each of the team members are clearly explainedabout the values, ethos and principles of the organization and most importantly their role in theteam. The term productive cultures refer to the widely shared values and the norms that wouldinform and influence the employees (In this case the staff and the managers) to not just work hardbut also to work smart. A strong organizational culture will give the company will rendercompetitive advantage over the other companies and bolster each of the staff to become moreproductive and committed towards the goals of eth organization . If organizational culture is to bemanaged efficiently then the foundations need to be strong. In this I will focus on the themes oflearning, team and communication to identify, understand and explain the areas that need tofocussed to argue about the scenario that I have outlined above.Learning- The term learning refers to the process by which an activity originates and ushersin change in the organization through reacting to the encountered situation, given thecharacteristics of the situation cannot be explained on the grounds of the native responses.Learning as a concept is different from the notion of maturation and it is relativelypermanent. Organizational learning can be understood as the subset of the organizationalbehaviour and as been developed though the integration of the disciplines of psychology,education, sociology and political science and management. The importance of learning inthe context of the organization is that change keeps taking place within the organizationbringing in both threats and opportunities (McShane & Von Glinow 2013). In this case, itcan be the new manager was substituted the previous manager Alex who was quite popularamong the staff and different department managers. This new manager ushered in a series ofchanges that created turbulence in the organizational environment. Different people are to belearning in different ways as no two individuals are the same. Learning has been dividedinto three main types, these are classical learning, social learning and operant learning.

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