Human Resource Management Software and Characteristics of Effective Leaders

This assignment discusses various human resource management software and characteristics of effective leaders. It explores HR functions and strategic initiatives in Bentley Motors Ltd. The document type is an assignment and the type of assignment is MHCL.

MHCL

ABSTRACT
In this assignment various kinds of human resource management software’s had been
discussed that can be used by an organization like Bentley. There are various kinds of functions
that are required to be performed by an organization had been discussed. An effective leader
have various kinds of characteristics and these characteristics can help an organization to resolve
their issues faced by HR department.

TABLE OF CONTENTS
ABSTRACT....................................................................................................................................2
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Human Resource Management Model........................................................................................1
TASK 2............................................................................................................................................5
Organisation’s HR functions in relation to strategic human resource initiatives........................5
TASK 3............................................................................................................................................9
Software of Self Evaluation.........................................................................................................9
TASK 4..........................................................................................................................................10
Characteristics of effective leaders............................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Human Resources Management is a process that include activities like recruitment,
selection, employee induction, orientation providing, training & development appraisal and
reward performance improvement with in the organization (Armstrong and Taylor, 2020).
Human Resource Management is one of the most important department in an organization to
achieve work policy and performance related goals. Bentley Motors Limited is a multinational
automotive organization that is manufacturing advance level luxurious cars. It was Established in
year 1919 by H. M. Bentley and W. O. Bentley. The headquarter of Bentley Motors Limited is in
Crew, England, United Kingdom. It is providing its services all around the globe. This report is
providing brief of various practices that are performed by Human resource department in an
automotive organization. Different HR model will be explained in the report that should be used
by the HR department to gain organizational goals efficiently. The functions performed by the
Human Resource management in Bentley Motors Limited will be analysed in the study. There
are different human resource management software are used with in the HR department. Among
these various HRM software one of the best and efficient software will be suggested in the
report. The characteristics of effective leader will be evaluated in the report for the possible
issues that could be faced by HR department in operations and various functions.
TASK 1
Human Resource Management Model
There are various practices are used by the human resources department in organization
to manage the performance of workforce with in the organization to achieve greater performance
in the target market. To manage various operations with in organization there are different
Human Resource management models are used by the HR department of Company that are
efficient to complete various tasks with high efficiency. Some of the main Human Resource
Management Model are- Standard Casual Model Of HRM and HR Value Chain, These are most
common HR models that are used by the organization to manage their work force with higher
efficiency.
The Standard Casual Model Of HRM
To manage work force in the organization there were various model used by
organizations in 90's and early 2000. The Standard Casual Model HRM is evolved through
considering all these HRM models that were used in traditional business practices. These model
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shows a process that starts with business strategy and ends with financial performance of
organization. These model is consists of over all business strategy, HR strategy, Hr practices, HR
outcomes, Internal Performance and financial performance. This model of human resources
management of Bentley Motors Limited is focused on the performance improvement and
improving over all performance of company in target market.
As per the above diagram there are various perspectives are considered by the
organization to gain high efficient performance in the target market. By following above process
organization can improve the performance of employees in their respective operations.
Overall Strategy
There are various tasks and activities performed by the organization in order to manage
performance of organization high in the target market. To improve the over all performance of
organization it is important for the HRM to consider over all strategy of Bentley Motors for
Target Market to make respective changes for improvement. This over all strategy analysis can
help HRM to implement better policies in company.
Human Resource Management Strategy
As per the strategy analysis of company, Human Resource Management department
develop new strategy in order to meet various requirement of organization strategy (Bratton and
Gold, 2017). This strategy is formed to achieve business objectiveness with high effectiveness.
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Illustration : The Casual Model of HRM
(Source: 5 Human Resources Models Every HR Practitioner Should Know, 2019)

This process allows HRM of Bentley to develop efficient HRM strategy to manage the work
force of company.
HR Practices
As per the strategy that is developed by HRM of Bentley Motors Limited they implement
various practices in their practices in order to meet individual target of the Human Resource
Department which are related to the performance of the work force and overall company. This
process also includes the feed back from the financial performance to make respective changes
in the practices to get better financial result in the end.
HR Outcomes
As per the actions performed by the Human Resource Management they receive
respective outcome from each action. The effectiveness of these outcomes is depended on the
effectiveness of the HRM practices. If the HRM practices are not efficient then the respective
outcome also will be not as per the expectation. Outcomes are directly affected by financial
outcome of the company and these outcomes can also affect the internal performance of the
Bentley Motors Limited.
Internal Performance
The impact of HR practices on the internal performance of company is too high. The role
of the Human Resource Management is to manage the people of the organization and their
performance to improve the internal and external performance of the company. This only can be
done by implementing better practices in their operations to improve over all profit of company
in target market. The internal performance of company is directly related to the performance of
the company in the target market. This is how by managing internal performance of the
organization HRM of Bentley can gain higher profitability in its operations in target market.
Financial Outcome
The financial Outcomes of company are end point result of the practices that are
implemented by the HRM in the work policies. The profit generated by the organization is
depended on the efficiency of HRM practices and strategies. By using effective practices and
policies HRM can effectively Manage various people in the Bentley Motors Limited to meet
business goals with effective performance of the organization in the target market.
This how the standard Casual Model of HRM can be used by the Human Resource
Management of Bentley Motors Limited improve people management in organization.
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The Human Resource Value Chain
According to this model, activities that are performed by the Human Resource
Management can be divided n two categories which are HR practices and other category is HR
outcomes. HR activities are the practices that are implemented by the Human Resources
Department in operational process of Bentley Motors Limited.
The HR activities are those activities that are generally performed by the them on day to
day basis. This activities are generally measured through the metrics or efficiency metrics. This
is all about reducing the cost of the recruitment and selection to develop work force more
efficiently.
The other thing are HR outcomes. These outcomes can also be considered as the targets
that are decided by the HR department (Chelladurai and Kerwin, 2018). Some of the main HR
outcomes are Employee Satisfaction, employee motivation, retention and presence. According to
this model, just by focusing on the HR practice can help the HRM department to manage the
resources efficiently with in the organization.
As per the above diagram there are different activities are performed by HRM to achieve the
targets that are considered in the HR outcomes. This how all the activities of HRM can be
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Illustration 1: Human Resource Value Chain
(Source: 5 Human Resources Models Every HR Practitioner Should Know, 2019)

focused to efficiently achieve the specific outcomes. The process suggested in the Human
Resource Value Chain can help Bentley to gain internal and external business goals with high
effectiveness (Wilton, 2016). This is how This model can be used by the organization to improve
the internal performance of the people to drive the Bentley Motors Limited to next level.
TASK 2
Organisation’s HR functions in relation to strategic human resource initiatives
Strategic human resource management can be defined as a kind of connection between an
organization’s human resource and its strategies, goals and objectives. Strategic human resource
initiates help an organization like Bentley Motors Ltd. to enhance their business performance,
increase flexibility, innovation and gain competitive advantage (DeCenzo, Robbins and Verhulst,
2016). There are various kinds of HR functions that are required to be focused on by human
resource management of an organization. Strategic human resource initiatives are one of the
main principles of HR Consultant. This helps an organization to make sure that they are in
compliance with most important task of the employers’ responsibilities. Some of the most
common HR functions of Bentley Motors Ltd. are:
Recruitment and selection or Staffing: One of the main core function of HR department is
staffing. As it is one of the main and primary function of HR department so it becomes important
for them to focus ensuring equal employment opportunities. Recruitment and selection of
appropriate people for required position within an organization helps the HR department to fulfil
vacant position. It is an important function which is required to be focused because it can affect
overall business performance of an organization (Gupta, Mittal and Mittal, 2019). Bentley
currently uses both internal and external recruitment process but mainly focuses on external
recruitment process. Within external recruitment process they only focus on online recruitment
i.e. they focus mainly on advertising on internet or on job searching sites. But the selection
process of appropriate candidate is same i.e. they need to go through same selection process
steps.
But because of this approach they are facing some issues such as their overall expenditure of
staffing process has increased. They can focus on internal recruitments as well in order to reduce
their overall expenditure. Like employee referral from existing employees can help them to
reduce their overall recruitment expenditure.
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Human resource development (Training and development): HRD mainly focuses on both
training employees and developing their skills for their roles and responsibilities. It is another
hard-core main functionality of HR department. This helps in enhancing overall skills and
knowledge of employees which further helps in enhancing their overall job efficiency (Ahmed,
Majid and Zin, 2016). Bentley uses both on the job and off the job training and development
methods. Bentley provides internships which helps them to develop required skills and enhance
their employee’s knowledge.
But in this they are facing i.e. they need to put more efforts and energy to train their
interns. They can adopt off-the job training methods as well like they can use audio visuals or
can provide programmed instructions to their employees. This will not only bring improvement
within their employees but will also help the organization to put less efforts as well as will also
help them to improve overall quality of work of their employees.
Motivating employees: Employee benefit is one of the basic function that an HR manager. HR
managers are required to focus on factors that demotivate their employees and them build
strategies or task initiatives in order to enhance motivation level of their employees and also
improve retention rate (Shortell, Rundall and Blodgett, 2019). There is no doubt that retention
rate of Bentley is quite high but still factors that they use for motivating their employees is not
sufficient enough. Their company policy has been made in such a manner that conflict situation
can be avoided, employees feel comfortable, discrimination can be avoided and organization can
fulfil their goals and objectives. Their brand reputation also helps them to motivate their
employees other than this they also provide various kinds of benefits such as paid leaves,
medical benefits etc.
But they can adopt various other kinds of approaches in order to enhance their
employee’s motivation level as well. They can bring improvement within their working
condition i.e. workload on employees is always too high because of which their stress level
increases. So, they can focus on improving their working condition so that correct amount of
work load is given to the employees and their stress level can be reduced.
Performance Appraisal: HR managers are required to focus on performance of each employees
i.e. whether performance of all the employees is up to an acceptable mark (Foiji, Hoque and
Khan, 2019). Employees performance measurement is a main responsibility of both their
supervisors and HR managers. HR managers set some performance standards on the basis of
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which overall performance of employees is measured and accordingly appraisal is provided to
them. There are various kinds of methods that are used by HR managers for measuring overall
performance of employees for appraisals. Bentley uses both traditional and modern method of
performance appraisal. Using traditional method feedbacks from supervisors are taken, grading
is provided to the employees for their work and on the basis of these gradings and feedbacks
their internal evaluation is done and in modern method they uses cost accounting method for
measuring actual performance of employees (Brewster,Mayrhofer and Farndale, 2018). On the
basis of these two method Bentley segregates underperforming employees and rewards best
performing employees.
But the methods used by Bentley are not sufficient enough to measure overall
performance of their employees. They can use 360-degree appraisal method as this method will
also help Bentley to measure their employee overall behaviour, their accuracy, punctuality as
well with their work performance.
Planning: It is another important function of HR management. It helps an organization to
identify number of employees required and type of employees required to accomplish
organizational goals and objectives in a much better manner (Sparrow, Brewster and Chung,
2016). It is an important function of HR department as it requires proper research, data collection
and analysis in order to forecast human resource required, future needs of human resource etc.
Staffing and employee development, these are main functions of HR department that are directly
dependent upon appropriate Human resource planning.
Current planning method used by Bentley is good but they can further bring changes
within this process of planning by using advance technology as it will help them to forecast
requires employees in a much better manner (Chen, Pourghasemi and Naghibi, 2018). They can
use cloud-based HR management system. this system will help them to reduce their overall
planning cost and will increase accuracy of prediction of human resource needs and requirements
in a much better manner. this usage of new technology will further help Bentley to enhance their
staffing process as well and overall cost associated with staffing can also be reduced.
Auditing: It is a process in which HR management systematic verification of job design
and analysis, staffing process, orientation, training and development, appraisal etc. is done. It is
one of the most useful and effective function of HR department that can help them to achieve
organizational goals and objectives. It can also help an organization enhance effectiveness of HR
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functions. HR auditing is a normal routine process is most of the organizations (Huemann,
Keegan and Turner, 2018). This auditing can be done by both internal HR auditors of external
auditors. Frequency of HR audit can be done annually, quarterly, monthly.
As HR auditing in Bentley is done annually, because of this any kind of issue or changes
required are also identified annually and any kind of further changes can be brought annually
only. Due to this any kind of risk or issue is identified after a year only that can be a bit harmful
for an organization. They can bring changes in the frequency of HR auditing which is conducted
within the organization. Quarterly HR auditing can be done this will help them to identify risk
gaps timely, cost can be avoided as well.
Employee Benefits: It is another important function of HR department i.e. to administer and
manage employee benefits that are provided by the organization to the employees.
Administration of employee benefit shares also helps in retaining employees within an
organization (Joyeau, Le Gall and Poilpot-Rocaboy, 2018). One f the best way to provide
employee benefit is to directly pay them for work performed. However, there are many
considerations that are required by HR managers to be focused on as so that appropriate
employee benefits are provided to employees which will motivate them and enhance their
satisfaction level. There is no doubt that Bentley provides various kinds of employee benefits to
the employees which helps them to maintain their employee’s satisfaction level. But they can use
various other kinds of methods to enhance their employee retention rate by providing them
various other kind of employee benefits such as they can provide flexible working hours benefit
to their employees other than this, they can also focus on providing work from home facility to
their employees. This will help them to enhance satisfaction level of their employees. They can
use HR management systems as well as usage of this system will help them t keep a track of
their employees and their work as provision of these employee benefits should not affect their
overall performance and quality. So, with the help of HR management system they can keep a
track of their employee work regardless from where they work.
Welfare Health and Safety Measures: Maintenance of health and safety features of employees.
It is mandatory for HR department to maintain health and safety of their employees. It is one of
the main strategic initiative taken by HR i.e. to maintain health and safety of their employees in
order to enhance working environment and employee engagement. If an organization does not
focus on safety of their employees then they can face penalty. They have faced many times legal
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cases such as exposing workers to hazardous working conditions, risking health and safety of
employees. This not only affect employees of the company but it also affects overall brand image
of an organization in a negative manner. Bentley can focus on conducting health and safety
audit so that any kind of health and safety issue can be identified, this audit will also help them to
ensure that all kinds of necessary resources are provided to the employees or not.
Record keeping: One of the basic and oldest function of Bentley is record keeping and safety of
organizational data and information. Hr department is required to keep all the information and
documents up to date, secure, protect and update employee’s information in a better manner and
many more. Bentley uses highly upgraded database for storing and securing both employees and
organizational data or information updated and securely store. However, they can use now cloud
based software’s as well for storing and protecting organizational data. This cloud-based
software will help them to enhance security of their employee’s information and important data
for organization as well. These software’s will also help them to keep a backup copy of the data
in case of system
TASK 3
Software of Self Evaluation
There are various self assessment or evaluation tools and software are used by the Human
Resource Management of Bentley Motors Limited to check the individual performance of
employees to design respective training and development program to improve their skills and
knowledge to gain performance efficiency (Brewster and Hegewisch, 2017). These softwares
that are provided by third party vendors who provide these facilities on the online platforms. The
main objective of these softwares is to perform the analysis of skills and performance measures
of each employees in order to develop various training program that can help HRM to improve
the performance of the employees to gain high effectiveness in the performance of company in
the target market. There are various tools and software are used by HRM of Bentley Motors
Limited. Some of the main performance evaluation software are- Trakster, Ultipro, Workday,
CakeHR and ZOHO People. These are some most common performance evaluation software that
can be used by Human Resource Department in order to track the performance of employees.
One of the best performance evaluation software that can be used in Bentley Motors Limited is
Trakstar. It is one of the most efficient software that provides various facilities to the HR
department to track performance of individual person with time efficiency. There are various
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benefits of Using this software in organization. Some of the main advantages of this software
are-
1. performance management is the best feature of Trakstar software. This software provide
the capability to the organization to manage the performance of employees with in work
place. The performance evaluation is performed on the basis of various standards that are
set by company. By using this standards performance of employees is evaluated for
further development. This software also helps the organization to maintain and set goals
to encourage the employees to improve their performance.
2. On the basis of performance evaluation proper reviews are [provided by the software that
can be consider by the HRM to make relative development in skills and knowledge of
employees.
3. Trakstar also provides various strategies to improve the employee engagement with in the
organization in order to improve the over all internal performance of Bentley Motors
Limited.
4. Goal tracking facility is also provided in Trakstar that can help to evaluate the conversion
rate of HRM practices.
5. The processes like planing and 360 degree review system is also provided in this software
as added features that can be used by Bentley Motors limited.
6. The one of the most effective things with this software is data security and safety. This is
one of the most important thing for company. It can help them to keep their operational
and workforce data safe from security breaches, internal and external hacking.
TASK 4
Characteristics of effective leaders
The role of leader in organization performance and operation is too high. This is important for
them to play their role efficiently in organization in order keep the operation of the organization
focused and based on the organization goals to gain higher performance in the target market.
There are various models of leadership can be used by leader of organization to provide better
opportunities to the employees and management that can help them improve the internal or
external performance of Bentley Motors Limited (Sparrow, Brewster and Chung, 2016). The best
suitable model of leadership is democratic leadership model that can be used by the managers
and leader of the company. As per this model, leader of organization can involve various people
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like managers and employees in the decision making process in order to make effective decision
for company operations. This process can help them to manage the operations of organizations
effectively. According to this model there should be some traits al leader should have to meet
needs of organization. Some of main characteristics of leader are-
There are various characteristics of effective leader that can help an organization
like Bentley to resolve all kinds of issues faced by the organization and its employees as well
(Smith, Lewis and Tushman, 2016). One of the main characteristics of an effective leader is that
they recognize and utilize values of other employees in a better manner. By using democratic
leadership model issue faced by Bentley in performance appraisal can be resolved. Using this
model leaders can recognize unique value of employees can be identified and on the basis of this
performance appraisal issue can be resolved (Guest, 2017). Another characteristic of an effective
leader is that they inspire others. This can help Bentley to resolve issue of motivation. Using
democratic model, they can focus on enhancing motivational level of employees which will
further inspire them. One of the main characteristics of an effective leader is that they are quite
clear about their wants and needs that are required to be done. An effective leader can help an
organization to enhance their strategic planning so that they can focus on bringing improvement
within their staffing, training and development functions in a much better manner.Idea
developer, this is one of the most important skills a leader should have (Brewster and
Söderström, 2017). This leadership characteristics can help individual person to lead the whole
organization and provide them with one direction to focus their actions. The convincing power
of leader is also important cause in adverse condition this skill can help leader to keep people
influenced by them for motivation and encouragement purpose.
CONCLUSION
This report is concluding importance of HR function in Bentley Motors Limited. The
management process that is used by human resource management department has been explained
in the report. Various functions that are performed by Hrm department in organization has been
studied in the report. There are various tools and software that can be used by Human Resource
management department for self assessment. These self assessment software has been evaluated
and analysed in the study to generate understanding of performance evaluation of employees.
Benefits of the best suitable software also concluded in the report. The characteristic of
organizational leader has been evaluated with the help of democratic leadership model.
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