This report discusses the motivational techniques used at Jack Store, a discount store of TESCO. It explores Maslow's Hierarchy of Needs and Herzberg's Two Factor Theory, highlighting their advantages and disadvantages. The report emphasizes the importance of motivation in improving employee performance and morale.
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MOTIVATION TECHNIQUES AT JACK STORE
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INTRODUCTION Motivation is a desire which inspire an individual to perform in an action based manner which helps in fulfilling the needs and wants of person. Motivation is the term which istraced form thetidings“motive” which shows thenecessityand requirements of individual. It is the mentaltermwhichisdividedunderthreephaseswhicharedeterminationofnecessity, stimulation in which want develop and expiationregarding theattainmentof requirements(Shi and Cristea, 2016). Motivation can be done by twotypeseitherinside or outsideasinside consider theinward desirewhich encourages an individual andoutsideis performed by the managers and leaders whichencourage the workersto attain their specificscoreand objectives. This report is based on the motivational techniques which are used in the context of Jack Stores as itassistin helps inholding and enhancingthe productivity of an organisation. Jack Store is the discount store of TESCO which is opened against the rivals of Aldi and Lidl and this store named after the name of founder of TESCO, Jack Cohen. Here, motivationalexplanation are obduratewith itsbenefits and drawbacksas it depends on the perspective of HR topromptan individual. MOTIVATIONAL THEORIES There are differentexplanation of encouragement which influences theperformance of workersand they represents the needs and wants of individuals and how it can be satisfied. For this, motivation is very helpful because it motivates employees which leads to increase their overall performance and improves the overall productivity of employees(Gopalan and et. al., 2017). These theories are relevant for the manager of Jack stores in order to retain employees and also increases the productivity of organisation. By considering the motivation, rewards and compensation is the primary factor which can be adopted by thetrainerof Jack Stores to convert challenging task easy for employees and for this, motivationalexplanationare as follows: Maslow's Need of Hierarchy Theory Thisconceptis termed as thealmostused and well knownhypothesis to inspire workers because itdepictthe primary needs in systematicwaywhich is degraded to advanced.For this, Maslow believe that once the needs of human being is satisfied then in future it would not motivate employees because it is no longer become the need. Thesenecessitiesarecategorized netherfive key factorsthatare as under: 1
Psychological needs:Thesewantsare termed as the primary needs ofmanlikebeing which are purelyrepresentedby Maslow which considernutrient, apparel,water, air and differentrelated factors of life.These wants arerelatedwith the endurance of manlike and their needs(Cook and Artino Jr, 2016). In context of Jack Stores, managers encouragetheir employees by satisfying theirprimary wantswhich helps in providing 2
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shelter and other facilitiesto those workers who are not localizedand also useful inrising their overallpublic presentationand retaining them.Safety needs:It include the security and safety factor which is concerned with physical, economic etc. Thesewantsare evaluated by the manager of Jack Stores toaccomplishthe requirement ofworkers(Lichtenberg, Lachmann and Fosshage, 2016). From the view point of employees, their safety needs include the security of job and it is satisfied by the manager of Jack Store. It include signing thewritten agreement with workers which states theminimal employed period of time and policiesregarding the employment.Social needs:This component is obsessed with theaffection and belongingness and also satisfies the interpersonal relationship which is used in motivating the behaviour of employees. As per this need, employees only want appreciation from their managers. In terms of Jack Stores,their director sociallyrecognisetheir workers by screening love, respect and affection towards them and also building healthy relationship with them.Esteem needs:Thesewantsdepicts the respect andself-prideof individual which consider the confidence and achievement of person(Brown and Capozza, 2016). In relation with employees, they only want respect and recognition which can easily satisfy their needs.Self-Actualisation needs:It is thefinalstep of Maslow hierarchy needs, as individual determine and analyse their own achievement like what they did in their career as overall employees analyse their potential. This need is performed by employees itself and only when the person become efficient to determine its achievement. Here, the role of manager is to set high standards in order to analyse the competence and also push individuals to determine their potential. Advantages It is useful for leaders as it helps in satisfying the needs and requirements which is identified as step by step analysis.It helps in providing thetotal compact ofprimarywantsof individualsto director from topmost to lowermost whichis used inaccomplishthe requirements in suitable way(Shi and Cristea, 2016). Disadvantages 3
Bydetermining the self-actualisation wants, this need can become drawback because workers feellow or demotivatedwhen unsure duties aredelegated to them. Thisexplanationis not suitable in order toexamine the gratificationof employees. Herzberg's Two Factor TheoryHygiene Factor:This factor is useful in providing positive satisfaction to employeesfor the yearner fundamental quantity of time and if this component isabsent then it can develop dissatisfaction among employees(Gopalan and et. al., 2017). By consideringthis component, directorof Jack Stores has differentstructuretoencouragetheir employees like by giving them fringe benefits, increment in payments and many more which are favourable for workforce. This factor is important as it clearlystipulate the job functions to workers and does notdissatisfied them.Motivational Factor:Thiscomponentis present by born from individual as it helps in motivating the workers to execute in appropriateway(Cook and Artino Jr, 2016). For this,directorof Jack stores use differentpsychological feature componentin order to encouragetheir employees like by providing promotions, appreciation etc. which helps in motivating employees towards the achievement of desired goals. Advantages By considering thisexplanation, monetary system is advised as special thing asvarious componentssuch aspublicity,acknowledgementetc. are also beneficial to boost the morale of employees(Lichtenberg, Lachmann and Fosshage, 2016).It focuseson rising the level ofmotivation as itassistin improving thejob contentment by using various methods. Disadvantages Itoverseesthecovariantofconditionsbecauseitco-relatewithproductivityand performance. The dependability of this explanation is unsureand for this, determination is done in different styles. CONCLUSION From the above discussion, it is determined motivation plays an important role in order to increase the overall performance of employees and also useful in boosting the morale of 4
employees. Here, motivational theories are examined as it helps in encouraging employees and also provide advantages and disadvantages which is helpful for employer while applying these theories. 5
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REFERENCES Books and Journals Brown, R. and Capozza, D. eds., 2016.Social identities: Motivational, emotional, cultural influences. Psychology Press. Cook, D.A. and Artino Jr, A.R., 2016. Motivation to learn: an overview of contemporary theories.Medical education.50(10). pp.997-1014. Gopalan, V and et. al., 2017, October. A review of the motivation theories in learning. InAIP Conference Proceedings.(Vol. 1891, No. 1, p. 020043). AIP Publishing LLC. Lichtenberg, J.D., Lachmann, F.M. and Fosshage, J.L., 2016.Self and motivational systems: Towards a theory of psychoanalytic technique. Routledge. Shi, L. and Cristea, A.I., 2016, June. Motivational gamification strategies rooted in self- determination theory for social adaptive e-learning. InInternational Conference on Intelligent Tutoring Systems.(pp. 294-300). Springer, Cham. Online HierarchyofNeeds.2020.[Online]Availablethrough <https://www.psychologytoday.com/us/blog/hide-and-seek/201205/our-hierarchy-needs>./ 6