Employability Skills and Intercultural Experiences
Added on 2020-02-05
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Employability Skills
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................31.1 Set of own responsibilities and performance objectives.......................................................31.2 Evaluation of own effectiveness against objectives..............................................................41.3Determine self-audit to know the strength and weakness also make recommendation toimprove.......................................................................................................................................51.4 Motivational techniques applied in the organisation............................................................6TASK 2............................................................................................................................................72.1 Develop solution to work-based problem.............................................................................72.2 Communication styles at all the various levels applied in the company...............................82.3 Time management strategies.................................................................................................9TASK 3............................................................................................................................................93.1 Explain team role at the prince's trust...................................................................................93.2 Analyse team dynamics at prince's trust.............................................................................113.3 Suggest alternative ways to complete the task of workforce planning and attain the teamgoals within the HR department................................................................................................12TASK 4..........................................................................................................................................124.1 Evaluate the use of different problem solving tools to solve problems..............................124.2 Develop an appropriate strategy for resolve the problem...................................................134.3 Evaluation the impact of implement strategy......................................................................13CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................15
INTRODUCTIONEmployability skills are very important for the staff members as they can help in attainingthe job requirement and meet all the goals that are to performed task. Employee require variousskills for better performance that involves leading skills, motivating, communication, teammanagement, time management and also problem solving skills etc. Employees are require todeliver service and maintain healthy interaction between customers so that these skills can helpsto increase organisation productivity and profitability ( Asonitou,2015).In an organisationemployees have a numerous skills such as proper communication, teamwork, problem solving,self managing and many more. BT group PLC is a holding company which owns by BritishTelecommunication, a BT service company with head office in london. It has operates in around180 countries. Other is Prince’s Trust is a charitable organisation in UK. It is helps change youngpeople lives. In this project research discussion about he team dynamics with the help of belbin& tuckman model. In addition, discuss about the communication styles for effectivecommunication in workplace. Effective communication is very important for each one of them inworkplace, better communication is help for create a healthy and friendly environment in anorganisations. Moreover, brief discussion on problem solving techniques for the solve conflict inan organisation ( Wilton, 2011). Discussion about the motivational theories where can be usedfor motivating employees for better work performance in business concern. Further, there is alsoa discussion on assistant of HR manager responsibilities and also performance objectives. Also,they evaluate their own effectiveness regard to objectives with the help of SWOT model anddevelop the new areas for development. The manage finding out the various techniques so theycan overcome from the new development areas or weakness of HR manager. The techniquesthey adopt the problem-solving process and also team management strategies. TASK 11.1 Set of own responsibilities and performance objectivesI am a Assistant HR Development manager in the BT so, I have some my ownresponsibilities and performance objectives towards the organisation that has been discussedbelow-Responsibilities of HR manager Compensation and benefits- I am responsible in structuring a compensation benefitsplans to satisfy the employees in the organisation so, they put their maximum efforts towards
firm's objectives ( Riebe and et.al. 2010). Thus, it includes health care benefits, incentive plans,bonus, retirement benefits and also increment in salary etc. Training and development- I am also responsible to finding out the employee's trainingneeds to conduct training sessions and workshops as per the individual's requirement. Therefore,I have to assessing the needs of training for the purpose of finding out lacking job skills thatimpact the company's objectives. It is necessary to improve the skills and knowledge ofemployees through job skills training so, they can done its job more effective way.Employee relations- The responsibilities of the my in the BT company is that I have tomanage the employment relations that can be possible through resolve the issue among employeeand employer ( Maurer and Mawdsley, 2014). Thus, for this reason the effective employeestrategy need to be design to make sure the work environment will becomes healthier and alsothe individuals are free from any kind of discrimination.Performance objectives of HR managerRecruit the right talent- I am the HR manager in the BT a core objectives is that poolthe large talented candidates from the various countries with the help of recruitment sources (Rasul and et.al., 2010). The various activities done by me to place the right candidates at rightjob that are screening the application, interviewing, conduct test and final selection as per thecompany's requirement.Managing relations- The company have to attain stability for this the I have objectivesto make sure that the there is a good relationship among the senior management and employees.Thus, I have manage the change among individuals to reduce the disturbance to business. Develop talent- The objectives towards company I have to develop the talent amongworkers by conduct the training and development programmes so, they retain in the workplace (Gravells, 2010). In addition,I have to provide the flexible working practices and create theincentive plan schemes to enhance the talent in the worker. 1.2 Evaluation of own effectiveness against objectivesThe performance objectives of BT that includes mainly recruit the right talent andmanaging trust so, there is a need to evaluate my own effectiveness to fulfil these objectives (Gravells, 2010). Thus, it can be possible by adopting SWOT model to know my strength and
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