Employability Skills

EMPLOYABILITY
SKILLS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1.1 Develop a set of own responsibilities and performance objectives.....................................1
P1.2 Analyse own effectiveness against defined objectives........................................................2
P1.3 Recommendations for improvement...................................................................................2
P1.4 Review how motivational techniques can be used to improve quality of performance......3
M1. Identify and apply strategies to find appropriate solutions..................................................3
D1. Use critical reflection to evaluate own work and justify valid conclusion...........................4
TASK 2............................................................................................................................................4
P2.1 Develop solutions to work-based problems........................................................................4
P2.2 Communicate in a variety of styles and appropriate manner at various levels...................5
P2.3 Identify effective time management skills..........................................................................5
M2. Select and apply appropriate methods and techniques.........................................................6
D2. Analyse the responsibilities for managing and organising activities....................................6
TASK 3............................................................................................................................................6
P3.1 Explain the roles which people play in a team and how they can work together to achieve
shared goals.................................................................................................................................6
P3.2 Analyse team dynamics.......................................................................................................7
P3.3 Suggest alternatives ways to complete tasks and achieve team goals.................................8
M3. Present and communicate appropriate findings...................................................................8
D3. Demonstrate the creative thinking........................................................................................9
TASK 4............................................................................................................................................9
P4.1 Evaluate tools and methods for developing solutions to problems.....................................9
P4.2 Develop an appropriate strategy in order to resolve the particular problem.....................10
P4.3 Evaluate the potential impact on business of implementing the strategy..........................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Employability skills are the important part in an organisation as it helps in order to improve
the performance of employees and also motivate others to work in an effective manner.
Employees has their own responsibilities which needs to be improve with the help of various
strategies, methods and techniques as it is useful in enhancing the motivation of employees.
Moreover, team working is also helpful for an organisation as it smoothen the functioning of
organisation by using different methods in order to achieve team goals (Suleman, 2016). For this,
various strategies are used to solve the issue and an organisation use these strategies in order to
develop solutions. This report is in the context of National Trust which is situated in Wales,
England. This report is going to determine own responsibilities and performance and also
develop interpersonal and transferable skills for it. Moreover, it also understands the various
dynamics of team working and develops appropriate strategies in order to solve the problems.
TASK 1
P1.1 Develop a set of own responsibilities and performance objectives
Employees who work in an organisation are expected to complete their work on time and
this task comes under their responsibility. Here, both the employer and employees are
responsible to complete the task in an effective and efficient manner (Lim and et. al., 2016). If I
was employee of national trust organisation I would develop my own set of responsibilities and
performance objectives which are mentioned as under:
 Job Responsibility: It is important element which helps in developing the productivity of
an organisation as it describes the power and authority of employee and whom they liable
for their work. For an employee it is important to complete their task specific time period
is it helps in motivating other imprints and increases the image of company in market.
 Mutual Responsibility: It is the major responsibility which describes the coordination
and cooperation of employees for each other. This responsibility should be present in
each and every employee who works in an organisation as it develops the positive
environment or healthy workplace (Abas and Imam, 2016). It is also helpful for
employees as each of them can prevent from violation and easily share each other’s work.
 Customer Satisfaction: It is the primary quality service it is provided by employees as it
helps in developing their reputation and image of organisation. It is important for any
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