Movie Tickets Online Booking Information System

This article describes the movie tickets online booking information system, its components, and functions. It covers the external and internal views of the system, users and uses, and information processors and stores. The article also provides real-world examples of information systems and references for further reading.

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21/02/2018 • v3.0
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Contents
1. General Description of the Information System.............................................................2
2. External Description of the Information System ............................................................3
3. External View of the Information System......................................................................4
4. Internal Description of Information System....................................................................5
5. Internal View of Information System..............................................................................7
6. References (Possibly Optional).....................................................................................8
1. General Description of the Information System

1.1 Title
Movie tickets online booking information system
1.2 General Description
A local cinema theatre has introduced online movie ticket booking system. It is named as MTOBIS.
The aim is to give a good ticketing experience to the customers and improve the system’s efficiency.
The information system is associated with several tasks:
1. Sign up for new customers and sign in for existing customers. To book ticket there is no need
to sign in but loyal customers will receive offer so signing in is necessary (Urquhart &
Fernandez, 2016).
2. Movie searching. Here also, no need to sign in to search movies. They need to choose type
such as name of the movie, time of the show, type-2D or 3D, etc.
3. Ticketing. Payment can be done online for ticket booking using PayPal or credit card. If the
online booking has been processed successfully, customer will receive an email with an
attachment containing the booking confirmation.
4. Movie information update. The cinema manager will operate this. He or she will update the
new movie information regularly.
1.3 Users and Uses
A user is the one who is accessing the information system. The user can control, update, or delete
information in the system. The valid users who are associated with the movie tickets online booking
information system are listed below.
User 1: Information system Admin
Use 1: The information system admin is responsible for managing customer’s account.
Use 2: He is also responsible for managing the payment options and booking tickets for the users.
User 2: Cinema Manager
Use 1: Responsible for updating movie information regularly.
Use 2: Update customer’s list and booking arrangement (Bonham-Carter, 2014).
1.3 Instance

Looking at the term ‘information system’ broadly, it does not only include information technology
such as IT, hardware requirements and software products. Information system is a source of
information to a wide number of recipients (Laudon & Laudon, 2015). The information system used
in online movie ticketing uses various ways to deliver information to the customers. The customers
are updated with new movie lists every day. The customers can book movie tickets from anywhere at
any time. The customers who are not registered can also get access to the system to check about
movies, time, and type (Sousa & Oz, 2014). Google Health is a real world example of information
system. The Google health maintains data and information about various people’s profile. Their blood
pressure, weight and many more details are kept in Google Health profile. There is an ‘Edit’ option
which is provided to personalize the profiles. The manager of Google Health is responsible for giving
updates and maintains activity record of the information system. These are available on the Google
Health Website (Laudon, & Laudon, 2015).

2. External Description of the Information System
There are inputs and outputs in an information system. By getting an input from the user, the information system pushes it
for processing. The users get into work to give output.
2.1
User 1: Information system Admin
a. Name of Input 1- sign in.
The existing customers sign in to book ticket. The user gives relevant information about the
movie he wants to book ticket for.
b. Name of Input 2- New sign up.
A new customer signs up for booking ticket online. The user is responsible for storing his
account credentials.
User 2: Cinema manager
a. Name of input 1- update new movie list
The existing list of movies is updated along with updating time for the show, type of the
movie, etc.
b. Name of input 2- updating booking
The customer’s bookings for each and every movie are updated from time to time. The
seating arrangements are also updated so that the status is shown on the information
system (Urquhart & Fernandez, 2016).
2.2 Output
User 1: Information system Admin
a. Name of output 1- Customer’s account
The customer is successfully signed in and viewed the movie list. He booked tickets if there
are available seats and did the payment on PayPal (Laurini, 2014).
b. Name of output 2- new customer’s account
The account is opened and details are given by the customer. He gets access to movie lists and
other statuses.
User 2: Cinema manager
a. Name of output 1- movie list updated
The movie list is updated with new movies and their schedules and show time.
b. Name of output 2- booking page updated
The booking page gets updated after every booking.

2.3 System Boundary
The boundary of the system is described here to state the internal and external components.
External Components
The external components of the movie ticket booking system
are listed below.
a. Movie
b. Customers
c. Booking
d. Seats
e. payment
Internal Components
The internal components of the movie ticket booking system
are listed below.
a. Security
b. Persistence
c. Database
3. External View of the Information
The system admin of the online movie ticket booking system is responsible for managing external
components of the system. The data is accessed by the external components which are managed by
the system admin.

nputI
1. Sign in
2. ew signN
up
Online movie ticket
booking Information
Systems
utputO
1. Customer s’
account
2. ewN
customer s’
account
nputI
1. pdateU
new
movie
list
2. pdateU
booking
utputO
1. Movie list
2. ooking pageB
updated
Figure 1 - External View of the Information System
4. Internal Description of Information System
The internal components and functions of the information system including the particular
information processors, information stores, and any networks within the information system will be
discussed here (Urquhart & Fernandez, 2016).
4.1 Information Processors
Information Processor 1: New customer details
The information processor is in this information system deals with new customer information for
every new sign up. The information is stored in a database and accessed when needed (Galliers &
Leidner, 2014).

Information Processor 2: security
It is accessed by the server. The database is stored in the server and the server is protected using
firewalls. The information stored here is used for reverting to customer’s booking. The security is also
applicable for maintaining a secured database within the system (Romney, Steinbart & Cushing,
2000).

4.2 Information Stores
Information Store 1: database files
It is a type of internal information store. It deals with storing all the incoming and outgoing data within
the system.
Information Store 2: Persistence
It encrypts data and helps the database to store information securely.
4.3 Communication Networks
External Communication Networks
The external processors communicate between each other to make the system work. Data is sent to
movie list. The movie list is updated and the updated data gets stored in the database. Again, the
customer’s account gets updated from time to time. The booking and seats are collectively stored in
the database. The payment is directly accessed by the system admin.
External Communication Network 1:
Updating of movie list and storing the data in the database after encrypting.
External Communication Network 2:
Customer’s details are updated and stored in the database after every booking.
Internal Communication Networks
These are carried out between external Users and external Information Processors.
External Communication Network 1:
It connects the system admin to the security system and the encryption work is done.
5. Internal View of Information System

System admin customers
nfoI
rocessorP
nfoI
rocessorP
Booking details
1. Movie list
2. seats
nfoI Stores
nfoI stores
Database
ersistentP

Figure 2 - Internal View of the Information System
References

Bonham-Carter, G. F. (2014). Geographic information systems for geoscientists: modelling
with GIS (Vol. 13). Elsevier.
Laudon, K. C., & Laudon, J. P. (2015). Management information systems (Vol. 8). Prentice
Hall.
Hashem, I. A. T., Yaqoob, I., Anuar, N. B., Mokhtar, S., Gani, A., & Khan, S. U. (2015).
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Pearlson, K. E., Saunders, C. S., & Galletta, D. F. (2016). Managing and Using Information
Systems, Binder Ready Version: A Strategic Approach. John Wiley & Sons.
Jones, C. B. (2014). Geographical information systems and computer cartography.
Routledge.
Galliers, R. D., & Leidner, D. E. (2014). Strategic information management: challenges and
strategies in managing information systems. Routledge.
Urquhart, C., & Fernandez, W. (2016). Using grounded theory method in information
systems: the researcher as blank slate and other myths. In Enacting Research
Methods in Information Systems: Volume 1 (pp. 129-156). Palgrave Macmillan,
Cham.
Laurini, R. (2014). Information systems for urban planning: a hypermedia cooperative
approach. CRC Press.
Sousa, K., & Oz, E. (2014). Management information systems. Nelson Education.
Romney, M. B., Steinbart, P. J., & Cushing, B. E. (2000). Accounting information
systems (Vol. 2). Upper Saddle River, NJ: Prentice Hall.