Negotiation Skills in Tesco - Assignment

Negotiation skills

Contents
INTRODUCTION...........................................................................................................................1
Part 1................................................................................................................................................1
Negotiation and why it occurs and who the key stakeholders are during a negotiation process.1
Key steps and information required for negotiating and generating deals..................................3
RPF process and relevant types of documentation required........................................................4
Contractual process and how relevant documentation is managed and monitored.....................4
Part 2................................................................................................................................................5
Develop an appropriate pitch applying key principles that achieve a sustainable competitive
edge..............................................................................................................................................5
Potential outcomes of a pitch.......................................................................................................6
How organization fulfil their obligation from a pitch, identifying potential issues that can
occur............................................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Negotiation consider as an important method by which individual easily settle difference.
Mainly, it is a process through which agreement and compromise can be reached at the time of
avoiding disputes. Thus, it is important for manager of the company to having effective
negotiation skills which may help in dealing all the contracts in systematic way (Chang and
Rieple, 2013). By using this concept business organization can easily serve quality products and
services to its customers. In business organization is able in negotiation skills then they easily
communicate with their stakeholder and also maintain positive relation. Present report is based in
the Tesco plc which is famous British multinational groceries and general merchandise company.
The main focus of this firm is to serve best quality products to its customers as per their needs
and wants. Report discussed about negotiation and the process of key stakeholders. Along with
this, RPF process is also mentioned in this project which may contribute in improving overall
performance of the company at market place. At last, potential outcomes of a pitching are also
discussed here which may contribute in attaining sustainable competitive edge.
Part 1
Negotiation and why it occurs and who the key stakeholders are during a negotiation process
Negotiation is consider as an action of settle down the issues and disputes among the
companies and stakeholder as well. In this, two parties are includes for establishing better
relation with each other. With the assistance of this, company can easily reduce the chances of
arising issues within the business function and also improve their overall performance. Along
with this, transparency is also important in negotiation among two companies so that they can
easily avoid negative activities between them. The main advantage of effective negotiation skills
is to maintain as well as build positive atmosphere and relationship within the companies
(Cremades, 2016). In context of Tesco plc, they use negotiation process in every day business
activities to effectively deal with their customers, workers, suppliers and stakeholders as well. As
there are some benefits of negotiation for business organization are as follows:
 Negotiation help Tesco to bringing innovation in products by connecting with target
customers.
 It may build positive and healthy relationship with customers that increasing the
customers base of the company for longer period of time.
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