(PDF) Nightclubs and bars: What do customers really want?
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Dissertation Design, development and opening of a nightclub in the same building with a restaurant, using a case example of DSTRKT Restaurant Investigation into how designing and combining nightclub with restuarant in same location can increase sales and cutomer retention. Example from DSTRKT Restaurant London 1
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Table of Contents CHAPTER 1: INTRODUCTION....................................................................................................4 Overview of research..............................................................................................................4 Significance of study..............................................................................................................5 Research aim..........................................................................................................................5 Research Objectives...............................................................................................................5 Research Questions................................................................................................................5 CHAPTER 2: LITERATURE REVIEW.........................................................................................6 Concept of designing good food and ambience....................................................................6 Benefits and drawbacks of having a restaurant in a nightclub...............................................8 Challenges and issues faced while introducing restaurant in a nightclub..............................9 CHAPTER 3: RESEARCH METHODOLOGY...........................................................................10 Types of investigation..........................................................................................................11 Research Philosophy............................................................................................................11 Research Approach...............................................................................................................12 Research Strategy.................................................................................................................12 Research Choice...................................................................................................................13 Research design....................................................................................................................14 Data collection......................................................................................................................14 Data analysis.........................................................................................................................15 Sampling...............................................................................................................................15 Access and Ethics.................................................................................................................16 Time frame...........................................................................................................................16 CHAPTER 4: DATA ANALYSIS................................................................................................16 CHAPTER 5: CONCLUSION AND RECOMMENDATION.....................................................27 Conclusion............................................................................................................................27 Recommendation..................................................................................................................28 2
CHAPTER 1: INTRODUCTION Overview of research In every restaurant, an organisation always focus on providing best hospitality industry services and facilities to their customers. They are design attractive, unique and different structure of restaurant which are offer variety of food services or items to the guests.In current time period, they are mainly selling alcohol and food in order to satisfy needs or wants of customer.This will help them in feeling relax and stress- free by having restaurant in nightclub. Designing good food is one of the appropriate way for developing brand which attract large number of customers (Chadha and Wells, 2016).Ambience is another word for atmosphere in the sense of mood a place. If an expensive restaurant has soft lighting and peaceful music so it has pleasant, soothing ambience which attract customers.There are various qualities help customers for enjoy their food and meals about their visit in the restaurant. It will help in increasing competition and cover whole market by branding. The brand personality is inform about various designing decisions that are helpful in making attractive, unique and different places. The restaurant owner mainly focus on ambience, environment and charter where they are organise and arrange seat for their customers. However, restaurant in a nightclub assist in fulfil all needs and demand of customers who come for enjoy their day.It is an effective concept of restaurant in a nightclub helps in offering variety of food and services to their desired guests. This will assist in analysing and examining restaurant which can used for attracting number of guest who are come for enjoy the day. The research is based on DSRKT restaurant and bar which is located in Rupert Street in London, United Kingdom. This restaurant work on having an idea about restaurant in night club that will fulfil all needs and requirements of customers in better manner. The main purpose of this research project is to describe aim and objectives which help them in completing whole research report. Literature review is useful in analysing different authors and scholars views regarding specific topic (Schelly, 2015). Along with this, data analysis is used for taken various respondents response and opinions regarding company goods and services. This will assist in examining and analysing whole research and its response towards firm income and profitability level. In this, conclusion can be analysed on the basis of research and investigation of specific topic in order to get accurate results or outcomes. 4
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Significance of study The importance of this research is to understand the idea of having restaurant in a nightclub in which they are analyse customers opinion and thoughts. It is essential for restaurant owner is to develop effective and innovative services to the customers.This will assist in analysing future plans which help them in reaching with desired customers. Along with this, it is essential for researcher is to identify various ways through which they are attract large number of guest towards new restaurant (Bunn, 2016). It is useful concept which satisfying all guest requirement and needs in order to deliver them demanding goods and items. This is helpful in analysing whole area where they can easily establishing restaurant in order to gain attention of large number of customers. Research aim and objectives It is determined as one of the important part of investigation project because there is not any aim where direction are proceeded and it is conducted (Hatchett and et. al., 2015). This is mainly describes an issue which is faced by company and this is possible solution so that this will help in easily reach with high growth and profitability in effective way. Aims and objectives: âTo investigate the idea of having a restaurant in a nightclubâ. ďˇLook into how good food and ambience could sustain customers for longer period at restaurant to get them into night club ďˇTo identify the benefits and drawbacks of having a restaurant in a nightclub. ďˇTo analyse major challenges and issues faced while introducing restaurant in a nightclub. ďˇTo determine how toimproved ambience strengthen the brand identity of a restaurant. Research Questions In this section, questions are being developed and formulated by investigator as per the objectives so they have developed for themselves. Along with this, it is one of the essential part of investigation report through which they are capable for evaluating and understanding research in effective manner. Questions: ďˇWhat is the concept of designing good food and ambience ? ďˇWhat are the benefits and drawbacks of having a restaurant in a nightclub ? ďˇWhat are the challenges and issues faced while introducing restaurant in a nightclub ? ďˇHow can improved ambience strengthen the brand identity of a restaurant ? 5
CHAPTER 2: LITERATURE REVIEW A literature review is the scholarly paper which include current knowledge involving substantive findings and theoretical and methodological contributions in specific topic. Literature review are secondary sources and it do not report new or original experimental work or task. It is the basis of research in nearly every academic sector (Bar-Johnson and Weiss, 2015). A literature review is the search and evaluation of the available literature in the given subject of selected topic area. This will help in collecting various authors and scholars views and reviews regarding research project topic. Also, it can be helpful in understand their perception regarding specific theme. Concept of designing good food and ambience As per the view ofLaiâYeung (2015)Ambience are consist with good food and good consumer service which are foundation on which successful restaurant is developed and established. Such essential qualities assist guests for enjoy their meals and feel good about their visit in the restaurant. In this, good food and good consumers are the functions of the staff members, ambience and comfort which are main function of restaurant design. Marketing is taking a step-forward as digitalisation enters in between, consumers, and customers are more focused on awareness. It has boosted competition and holds the whole market by branding. Designing posters, flyers, social marketing, etc are framing a new strategy to focus on a new market. Restaurant design, good presentation, food quality and the concept of presenting services in attractive display is much more beneficial. As per the view ofMichelle Renee, nightclubs offer customers a place to unwind from their regular routines. This place offer the quiet relaxation of a high end cocktail to sites that provide high energy music and crowded dance floors. Nightclubs attract a wide range of businesses who are invest capital for gaining more income and profitability.There are various points which describe how to design good food and good consumer are explained as follows:ďˇDesign with brand personality in mindâ Brand personality is the way of specific restaurant which is perceived by target audience (Gutteridge, 2015). Moreover, brand personality inform about different design decisions which are helpful in making place attractive, unique and different from others. It can be analysed that if brand personality is formal so this will directly influences on types of uniforms of staff members, place of sitting and dining areas. 6
ďˇBalance ambience and seating capacityâ For sheer seating capacity, there are few layouts beat the cafeteria design with row upon row of long tables and benches. On the other hand, they need to focus on ambience, charter and atmosphere where they are arrange seat for their customers (Henry, 2017). The respective restaurant has occupy a middle ground where they are concerned with both serving and delivering variety of food items among people. ďˇRestaurant Design Process âDifferent restaurants are working on a way to showcase a new style and create a goodwill in market. It clarifies all concept of interdependent decisions which put a step-forward in proceeding innovative ideas. Ideas which frame strategically with a plan and focused on presenting services to customers. It spread awareness in market which plays a vital role inhandling services. Designing good food presentation is one of the appropriate ways of making brand. Generally these projects of presenting thing in unique way take time, experience, customer feedback and an expert who can frame good plan in entering into a new world. Catering is one of a unique structural poster on today's market. It showcases food in restaurant, marriages, and in other events by more appropriate theme design (GonzĂĄlez and Deal, 2017). These new ways of designing or showcasing strategies are attracting in a better way. It maintains every restaurant design consultants and focus on a complete planning process which is future based. It creates a need in market as to aware customers about services and showcasing it with perfect designing is much more beneficial. Designing is nothing more than portraying presentation in a more attractive manner. ďˇRestaurant Ambience designing-Every other country, state or even cities have a distinctive culture with dramatically different atmosphere codes. As every new project has a fixed period of time to complete its process. Maintaining attractive ambience and putting an impact on consumer decision-making is the most vital part of growth. It regulates every corner or department from decoration to its architecture things according to its consumer standard (Buttriss, 2016). Concept of ambience totally dependent on targeting customers as maintaining a market with full of royal people needs to be royal by ambience. It handles every field and maintain stability with goodwill in market. 7
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Benefits and drawbacks of having a restaurant in a nightclub As per the view of Michael Wolfe, smoothly run of business operations and its functions are attracting large number of people in the city. Running a nightclub sounds like job which is full of glamour and glitz. Instead of waiting behind velvet rope, an individual operate business functions and operations. However, nightclub ownership is hard work, it combining the financial and logistical issues of bar, a fancy restaurant and concert venue. They are providing effective food facilities and services to their customers and satisfy their needs. A restaurant in a nightclub is an effective in order to provide food and other services to their guests. Before entering into a new segment of consumers, a marketer needs to be more conscious about a quote, that is customers are king of market'. Giving every service on a single stop, is much more appreciable as it saves time and money of an individual. Strategies are many which mould every new concept of benefiting profit, it works on planning with proper arrangement to give comfortability in offering services to customers. Services on a single stop is in trend in today's market, it maintain a goodwill and sustainability (Mariani, 2016). Taking care about a restaurant in a nightclub can be good in some way or it can be a big drawback in an another way of attracting different customer segment. There are different benefits and drawbacks of having restaurant in a nightclub which are described as under: Benefits of having restaurant in nightclub:ďˇMeeting with new people- There are various people who visit nightclubs to socialise and make new friends. For the restaurant owner, such opportunities are multiplied effectively. Every person who walks through the door is potential new nation, love interest and friend. If they want to order them a drink and let into VIP and its on the house. ďˇProfitâ If everything come together for club the music, location, dĂŠcor and right mix of people which might be hit (McAdams and von Massow, 2017). There are large number of people who are come for attend night club through which they enjoy and feel happy. Nightclub are very lucrative, grossing thousand very night from drink sales. For such looking to gain profits, however they need to stick with profession with acquiring more income and revenue.ďˇRestaurant business at travelling places-Boost-up business at a place where number of travellers are coming day to day and earning profit is not a big task. Benefit of opening 8
clubbing with a restaurant is more beneficial as it helps guest to enjoy all services in a single place. Places full of historical forts, or with a travelling attraction has a better impact on clubbing with restaurant as it makes easy for a customer to get services on a single platform which save time and money of transportation (Hoeber and et. al., 2015). Management which needs to be taken care of as it regulates all the functional authorities of a business. Places with more travelling attraction gives opportunity to enter into a big market and start building stability into it. Stability with maximizing profit should be a module which a company needs to adopt as it create a market and aware consumers about services. Drawbacks of having restaurant in a nightclub:ďˇExpensiveâ The collaboration among restaurant and night club is every costly for both an organisation and customers thus it is important for both the parties to paid additional among for taking benefits of nightclubs and restaurant. ďˇHigh crowedâ Due to high crowed areas, employees or staff members are not capable forservinginappropriatemannerthereforeitwillcreatedissatisfactionamong customers. It is directly influence on business operations of both restaurant and night club. ďˇRestaurant business treated more than clubbing -Finding priorities and keeping an eye on every field is much more important, it took an effort of managing every department as business of restaurant is not stiff inbetween food and services (Cimpian and Leslie, 2017). It involves a management which comprises every single field that is Legal, payroll to every individual, HR who functioned to hire skilful personality, Marketingwhichexamineeverymarkettofocuson,Managingteambuilding, maintenance of every services and system creation. It need an entire team which focuses only on functions of every view point of restaurant as it doesn't wind up in a single department. These drawback may push management of clubbing and can affect the services of it. Challenges and issues faced while introducing restaurant in a nightclub According to the view ofAspasia and Ourania (2015)Framing a situation in mind to see a running a business with maximizing profit every month with advance booking of seats. Business performs well. But a point may come when a club or restaurant concept may find 9
difficulties and stuck on a platform. Not growing any more and finding a solution of difficulties may become a tough task. There are reasons which affect business and stuck in a situation where profit generation is the toughest task. Working on this pattern may lose assets too, challenges and issues will come which is as follows:- Effective marketing but not serving same -The biggest challenge in today's market is updated technology and services. Improve in marketing doesn't improvethe services of a Restaurant in a club. These two need a separate focus as to provide better facilities to customers and maintaining everything by a single concept is the toughest task in business. The majority is totally focusing on restaurant which tend to take initiative in branded marketing and may ignore to change or update facilities. To market a business, it is necessary to understand every aspect of ground realities, what services to offer, what a market asks, how to create a need, what prices can be better, how management will take place, what are the demand and supply of a product, etc. There are many more challenges which market are facing and due to increase in marketing, services are heading downwards which is the most vital problem of today's , market (Soltani and et. al., 2015). Inventory to maximize profit -The worst condition of today's restaurant and bars are not conducting a regular supervision or an in-depth food and beverage inventory. This treated as a hospitality management rule number 101. Taking care of inventory and adding it to product list will maximize profit. Start building a strategy to give priority to a quote 'Inventory is not a should-do, it's a must-do'. Taking care of liquor inventory is crucial in club as a market demand may increase anytime, or a situation may arise when supply may take a stop in market because of which a restaurant may fail to fulfil demand of customers. Feedback and get the knowledge about staff focusing. As in restaurant, it happens generally that stuff doesn't focus on guest properly, it lowers down the value in market and affects goodwill. Improved ambience strengthen the brand identity of a restaurant Restaurants can build and develop income and reinforce their place in the business landscape in order to developing brand identity among targeted audience. For using this concept of brand identify in order to create a consistent visual message, there are myriad of ways restaurantownersthatcanapproachbrandawareness.Brandidentityusingmarketplace positioning, developing a visual presence, creating an advertising and marketing plan and establishing loyalty. 10
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Build visual awarenessâ It is consistent visual existence providers a vivid memory for consumers. Ambience help restaurant in attracting large number of customers towards their services and facilities. This will build visual awareness among guests in order to satisfying their all needs and requirements effectively. It will assist in creating and developing awareness among customers regarding appropriate products and services. Develop loyaltyâ In this, build a loyal society and community or consumer base is the foundation of brand awareness, loyal consumers expand the word about the restaurant brand. The restaurant require to make attractive ambience which gain attention of large number of guests and satisfy their needs and wants effectively. They are offer quality based food products and items which develop loyalty among guests and attract more customers. Brand awareness spread with the help of promoting goods and food items among buyers through social media, Facebook, Instagram and so more. CHAPTER 3: RESEARCH METHODOLOGY It is the procedure and method that can be used for selecting, recognising, identifying and analysing overall data and information regarding specific topic. In this part, they allow readers in order to evaluate and examine whole study validity and reliability. An investigation is carry out for describing, explaining and predicting work process in better way. This is defined as the study of method where they gain accurate skills and knowledge for completing the research report (DiPietro and Bufquin, 2018). For this, all the major issues are associated with research report which can be sort out in proper manner. It is important for an investigator is to conduct all main activities and functions in given period of time, so they can easily acquire goals and objectives. Types of investigation In this part, an investigator need to access correct data and information of research report so that they can easily execute various methods and techniques in order to acquire advantages regarding research process. In addition to this, there are various ways through which can be conducted in better manner. This includes qualitative and quantitative research method. In qualitative method, data has been gathered and collected by use of qualitative technique and they are mainly focus on maintaining quality and examine customer point of view regarding firm goods and services (Timming, 2017). Another is quantitative method of research, this will help them in gathering and collecting correct data along with authentic charts and graphs so 11
researcher mainly concern on evaluating and understanding qualitative factors. In the current research report, qualitative method is used for collecting and gathering accurate data and information while completing project. Research Philosophy The research philosophy refer as the value and belief that can be used for gathering and collecting appropriate data in order to complete the project in better manner. In this section, there are various types of beliefs and patterns which are being followed or regulated by an investigator and their main main responsibility is to choose right philosophy for an organisation for achieving desired goals and results. In addition to this, there are different types of philosophy that includes positivism, realism, interpretivism, pragmatism and subjectivism. In this, positivism are focus on stabilityanditcanbedeterminedanddescribedfromanobjectiveperspectivewithout interference with phenomenon being designed or studied. Along with this, it should be separated and can be repeatable in better manner (Lepkowska-White, 2017). The researcher develop and formulate use of maths and science models which can be helpful in acquiring accurate data and information. Another is interpretivism consist with subjective intervention and interpretation is main reality that should be evaluated and understand. On the other hand, in pragmatism an investigator accept the concept which are best suitable for the further upcoming action. There are different ways through which they can examine and interpret data and information in better manner. The realism philosophy research is based on idea of independence which are associated to reality from human mind. It is that philosophy which is based on estimation and prediction of scientific approach for create effective knowledge. At last, subjectivism is the philosophy that is related with social science and it is refer as an individual experience, point of view and interpretation effectively (Leach, 2017). In this project, positivism philosophy is applied in order to gather and collect accurate facts and figures while completing this research report. Research Approach This is the plan or procedure which consist with steps along with advanced assumptions to described technique and methods of data collection, interpretation and analysis. This is based on research nature that assist in solving major issues and problems which are being addressed. In addition to this, research approach is the crucial part of scientific study which assist them in analysing or examining whole areas. There are two types of research approach that are required for implementation by an investigator. It includes deductive and inductive approach. In Inductive 12
approach, there are various types of new theories are applied that is based on different form of models and prediction according to this results. For this, they are collect and gather right data and information in better manner (Mahapa, 2016). On the other hand, deductive research approach examine the current numerical facts that are being determined on the basis of observation. In the current investigation project, deductive approach is used in order to gather and collect accurate information which help in completing research report. Research Strategy In thissection, therearevariousnumberof research methodology that has been recognised and it is used for managing or maintaining hierarchical structure along with tree levels. In order gain high income and profitability, an investigator require to use different strategies that can be helpful in analysing effective goods and facilities. They are taken appropriate views and reviews of different respondents regarding company products and services that are offered by them (Vander Mey, 2016). Along with this, there are various research strategy which can be applied by researcher while completing their report in proper manner. There are various methods which includes survey, action investigation, grounded theory and ethnography. In this section, survey is used for taking discussion and interview with an individual regarding particular theme. Survey is that term which is useful in describing and explaining characteristics of number of population. The investigation method can provide advanced and broad capability which will ensure about more accurate collecting and gathering of required data. This will assist in framing valid conclusion which can be used for accumulating and assembling authentic facts and figures effectively. Survey is taken for examining sample participants opinions and thoughts about firm products and services (GonzĂĄlez and Deal, 2017). This is used for assessing the thoughts, opinions and feelings. Survey can be specific and limited so that they should be more international and it can easily reach with desired goals and targets. Case study is not itself a investigation method, but researcher required to select accurate method of data collection and it will assist in analysing best appropriate material for case study. There are various qualitative method which includes interview, observation, personal notes and journal. Action research can be utilised for resolving major issues and problems. This can be define as wide variety of evaluation, research and analytical investigation method which can be designed and developed to diagnose different issues. 13
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In addition to this, grounded theory main aim is to observe issues and problems in the context of business environment and it involves handling and managing barriers. This is that investigation method which is determined with generation of theory as in grounded in data for continuously analysed and collected effectively. It is useful in maintaining and formulating the phenomenon that does not explained and described with current theories. Lastly, ethnography research is qualitative method where investigator communicate and interact with their desired respondents in their real life environment (GonzĂĄlez and Deal, 2017). This is referred as broad area along with different number of participants and methods. Ethnography is one of the most common approach which assist in analysing participants according to the part of an investigation. In the current project, survey is one of the most appropriate method that can be used for gathering and collecting right data and information. Research Choice In this section, researcher can use accurate data collection which are corresponding with data analysis process. It is systematic procedure which assist in analysing human behaviour and community (Henry, 2017). Along with this, there are different types of research choice such as mono method, multiple methods and mixed methods. Mono method is used for gathering and collecting right facts and figures in better manner. This is used for only one form of technique that includes qualitative and quantitative method. Another one is multiple method that can be used for examining various methods and tools such as qualitative and quantitative tool. It is the effective type of research strategy which is known as multi method research. Lastly, multi methodofresearchisthemethodologywhichisconductinginvestigationthatincludes examining, analysing, collecting and gathering right data with the assistance of experimental surveys, focus groups and interviews (Gutteridge, 2015). The mixed approach method includes qualitative and quantitative data collection technique and it is analyse appropriate process which is required. In the existing report, researcher is used mono method which assist them in analysing accurate information while completing this report. Research design This is one of the most essential sector of research methodology as it provides accurate structure of an investigation in systematic manner. It define as whole strategy that can be used by an investigator in order choose and combine various elements of the study in appropriate way. With the assistance of research design, an investigator can easily and efficiently answer and 14
identifydeterminedresearchquestions.Inthis,researchdesignassistinmanagingand maintaining investigation analysis in better manner (LaiâYeung, 2015). There are various forms ofresearchdesignsuchasdescriptive,semiexperimental,experienced,qualitativeand quantitative methods. In the current study, an investigator used qualitative research in which all the issues or problems of the research questions and it is based on social constructivism perspective. In this, size of the sample is small and data is gathered by an investigator through interview,observationandsomore.Inadditiontothis,datainterpretationisbasedon aggregation while collecting data and perspectives of scholars. Therefore, with the assistance of qualitative research design, an investigator can evaluate the influence of business operations and functions in effective manner. Data collection It is very important part of an investigation and without this research it is incomplete and invalid. This is one of the systematic procedure which assist in collecting and gathering data from different sources to identify relevant answer of this specific problems. In this, data collection is crucial part of this study (Bar-Johnson and Weiss, 2015). Along with this, data of the investigation has been gathered by using two methods or techniques such as primary and secondary method.ďˇPrimary data collection methodâ It refers to that data which is originated for the first time by an investigator with the help of direct efforts and experience, its main purpose is to address specific research issue and problem. It is also known as first hand and raw data. Primary data collection considered as expensive as the research is conducted by an organisation or agency itself thatrequired effective resourcessuch aslabour and investment. Such type of data is under direct control and supervision of the researcher in better manner. Primary data can be gathered or collected with the use of various methods and techniques such as observations, surveys, questionnaire, physical testing, interviews, focus group and case studies. ďˇSecondary data collection methodâ It is that data which used for collecting and gathering second hand information which is already collected and and recorded by an individual other than user for the purpose, it is not related to the current investigation. This is available form of data collection from different sources such as government publications, internal record of company, censuses, books, journals and websites. Such 15
type of data offer various benefits and advantages as it will help in save time and reduction in the cost of researcher (Hatchett and et. al., 2015). On the other hand, there are certain disadvantages are related to this method where data has been gathered for the purpose in order to solve major issue. So requirement of data may be limited in number of ways such as relevance and accuracy. Data analysis It is one of the most essential section of the research study. In this, data has no meaning if it is not analysed or examined. Data analysis is the procedure that logically used to statistical and logical technique in order to evaluate and measure accurate information. Authors and scholars assist in order to make appropriate decisions with the help of data analysis. The meaning of data is only provided after that it is analysed and measured effectively. In this report, an investigator used qualitative method where thematic analysis has been done in better manner. Therefore, thematic analysis will assist an investigator in order to ascertain influence on business operations and its functions in easy manner (Bunn, 2016). It is the procedure of systematically applying statistical and logical methods in order to describe and illustrate, recap, evaluate data and condense. The procedure of inspecting, cleaning, modelling and transforming data with objective of exploring useful data and information. Sampling It is one of the another most important part of research methodology. In this, sampling is used by an investigator when they are choose small portion among the population. Population is very huge and it is not possible for an investigation is to study whole country people. Therefore, sampling is small sub set of large number of groups (Schelly, 2015). The reliability of the research is depend upon common results or outcomes of the research study. In this current project, an investigator used non probability sampling where simple random sampling has been utilised. Authors and scholars are develop and make use of questionnaire which is used while conducting interview of huge number of employees in respective organisation. The sampling size is 50 respondents for this report. Access and Ethics This is very essential that an investigator should know about ethics before conducting research. It is the crucial part of study which help them in maintaining and managing reliability 16
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and validity of an investigation. Adhering to ethics is the effective concern of an investigator in whichanindividualmainlyconcentrateonseekingconsentofparticipationsofprimary collection of data for the involvement in data collection procedure. An investigator in this report has been seek to consent of respondents on paper in which all terms and conditions are described in order to protect interest of participations. Despite from this, secondary information can be obtained by taking approval and permission from accountable organisation. Time frame Inthissection,researchmaybeascertainedastimeconstrainedandsnapshots investigation which is known as cross sectional study and it may be taken long time duration. This is used for framing time that help in drawing time according to the schedule (Chadha and Wells, 2016). There are mainly two forms of time frame which involves cross sectional and longitudinal. In this, cross sectional method is effective type of observational examination that will assist in analysing and developing proper time schedule while making effective research project. CHAPTER 4: DATA ANALYSIS 17
QUESTIONNAIRE Q.1. Do you think restaurant in a nightclub is an appropriate concept ? ďˇYes ďˇNo Q.2. What idea of having a restaurant in a nightclub ? ďˇLive music ďˇDecade nights ďˇWine testing Q.3. Is ides of having a restaurant in nightclub is effective ? ďˇAgree ďˇDisagree Q.4. Which is the most appropriate concept of designing good food and ambience ? ďˇDesign with brand personality in mind ďˇBalance ambience and seating capacity ďˇReduction in bad tables Q.5. What are the benefits of having a restaurant in a nightclub ? ďˇMeeting with new people ďˇProfit Q.6. What are the challenges and issues faced while introducing restaurant in a nightclub ? ďˇEffective marketing but not serving same ďˇInventory to maximize profit Q.7. What are the different ways through which restaurant can easily overcome issues ? ďˇAnalyse customers need and demand ďˇUse appropriate techniques Q.8. What are the various ways which can be used by restaurant to attract large number of customers ? ďˇProvide unique services ďˇFulfil their requirements Q.9. Does idea of new restaurant is essential for increasing profitability and image at market ? ďˇYes ďˇNo 18
Q.10. Do you have any suggestion regarding idea of having new restaurant in a nightclub. Q.1. Do you think restaurant in a nightclub is an appropriate concept ? Frequency ďˇYes30 ďˇNo20 Q.2. What idea of having a restaurant in a nightclub ?Frequency ďˇLive music25 ďˇDecade nights15 ďˇWine testing10 Q.3. Is ideas of having a restaurant in nightclub is effective?Frequency ďˇAgree45 ďˇDisagree5 Q.4. Which is the most appropriate concept of designing good food and ambience ? Frequency ďˇDesign with brand personality in mind25 ďˇBalance ambience and seating capacity15 ďˇReduction in bad tables10 Q.5.Whatarethebenefitsofhavingarestaurantina nightclub ? Frequency ďˇMeeting with new people40 ďˇProfit10 Q.6. What are the challenges and issues faced while introducing restaurant in a nightclub ? Frequency ďˇEffective marketing but not serving same35 19
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ďˇInventory to maximize profit15 Q.7. What are the different ways through which restaurant can easily overcome issues ? Frequency ďˇAnalyse customers needs and demand30 ďˇUse appropriate techniques20 Q.8. What are the various ways which can be used by restaurant to attract large number of customers ? Frequency ďˇProvide unique services38 ďˇFulfil their requirements12 Q.9. Does idea of new restaurant is essential for increasing profitability and image at market? Frequency ďˇYes32 ďˇNo18 Theme 1: Restaurant in a nightclub is an appropriate concept Q.1. Do you think restaurant in a nightclub is an appropriate concept ? Frequency ďˇYes30 ďˇNo20 20
Interpretation: As per the above described table, it can be analysed that restaurant in the nightclub is an appropriate idea where they can attract large number of customers. It is helpful in gaining attention of large number of people in order to provide innovative goods and services. There are around 30 respondents who are agree on that statement in which restaurant in a nightclub is an appropriate concept. On the other hand, there are approximately 20 respondents who are said no for this consideration in which they think it is not effective concept. Theme 2: Ideas of having a restaurant in a nightclub Q.2. What idea of having a restaurant in a nightclub ? Frequency ďˇLive music25 ďˇDecade nights15 ďˇWine testing10 21 30 20 Yes No
Interpretation: According to the above explained table, it can be analysed that there are various ideas of having a restaurant in a nightclub such as live music, decade nights and wine testing which gain attention of large number of customers. Along with this, there are around 25 respondents who are said live music is the effective idea of having a restaurant in the nightclub. Rest of the 15 respondents are said decade nights which is an appropriate idea of having a restaurant in the nightclub. On the other hand, remaining of the 10 respondents who are agree on that wine testing is the effective idea for the restaurant. Theme 3: Ideas of having a restaurant in nightclub is effective Q.3. Is ideas of having a restaurant in nightclub is effective? Frequency ďˇAgree45 ďˇDisagree5 22 Live musicDecade nightsWine testing 0 5 10 15 20 25 Column B
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Interpretation: It can be stated that idea of having a restaurant in the nightclub is an appropriate concept where they can easily offer variety of items and services to their customers. This will assist restaurant in order to make modifications in such things which is appropriate for an organisationaswellastheircustomers.Inadditiontothis,thereareapproximately45 respondents who are agree on that statement where idea of having a restaurant in nightclub is effective concept for an organisation. Rest of the 5 respondents are disagree on that consideration where they think it is not appropriate idea for establishing a restaurant in nightclub. Theme 4: Design with brand personality in mind is most appropriate concept of designing good food and ambience Q.4. Which is the most appropriate concept of designing good food and ambience ? Frequency ďˇDesign with brand personality in mind25 ďˇBalance ambience and seating capacity15 ďˇReduction in bad tables10 23 AgreeDisagree 0 5 10 15 20 25 30 35 40 45 45 5 Column B
Interpretation: As per the above described table, it can be analysed that there are various concept which are designing good food and ambience in terms of attractive, unique and different from others. The concept of designing food and surroundings is the unique concept which are adopt by respective restaurant in order to reach with desired goals and targets. In this, there are around 25 respondents who are said that design with brand personality in mind is effective concept where they can design restaurant as per the demand of guests. There are around 15 respondents who are said that balance ambience and seating capacity is the most appropriate concept of designing good food and ambience. Rest of the 10 respondents are agree on reduction in bad tables is an effective conception. Theme 5: Meeting with new people is the main benefits of having a restaurant in a nightclub Q.5.Whatarethebenefitsofhavinga restaurant in a nightclub ? Frequency ďˇMeeting with new people40 ďˇProfit10 24 25 15 10 Design with brand personality in mind Balance ambience and seating capacity Reduction in bad tables
Interpretation: From the above described table, it can be analysed that there are various benefits of having a restaurant in a nightclub at the market place. It is helpful in gaining attention of large numberofbuyerstowardsrestaurantgoodsandservices.Alongwiththis,thereare approximately 40 respondents who are agree on this statement in which they think meeting with new people is the main advantage for the restaurant. Rest of the 10 respondents who are agree on that consideration in which this will assist in increasing profitability and income in better manner. It is helpful in acquiring higher income and revenue in order to reach with desired goals and objectives. Theme 6: Challenges and issues faced while introducing restaurant in a nightclub Q.6. What are the challenges and issues faced while introducing restaurant in a nightclub ? Frequency ďˇEffectivemarketingbutnotserving same 35 ďˇInventory to maximize profit15 25 Meeting with new peopleProfit 0 5 10 15 20 25 30 35 40 40 10 Column B
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Interpretation: From the above described table, it can be examined that there are various issues and challenges which are faced at the time of introducing restaurant in a nightclub. It is required for firm is to solve major issues that arise in the market place for attracting large number of buyers. Along with this, there are around 35 respondents who are said that appropriate marketing is one of the major challenge which are occurs while introducing restaurant in a nightclub. Rest of the 15 respondents who are agree on that statement in which they said inventory to maximise profit is another challenge for the respective restaurant. Theme 7: Different ways through which restaurant can easily overcome issues Q.7.Whatarethedifferentwaysthrough which restaurant can easily overcome issues ? Frequency ďˇAnalyse customers needs and demand30 ďˇUse appropriate techniques20 26 Effective marketing but not serving same Inventory to maximize profit 0 5 10 15 20 25 30 35 35 15 Column B
Interpretation: According to the above explained table, it can be analysed that there are various ways through which restaurant can easily overcome with major issues and problem while implementing idea of having restaurant in a nightclub. Along with this, there are approximately 30 respondents who are said that it is required for restaurant manager is to analyse their customers need and demand and try to fulfil it. Rest of the 20 respondents are agree on that statement where they think that usage of appropriate techniques and tools is one of the effective function which can easily assist in overcoming major issues. Theme 8: Various ways which can be used by restaurant to attract large number of customers Q.8. What are the various ways which can be used by restaurant to attract large number of customers ? Frequency ďˇProvide unique services38 ďˇFulfil their requirements12 27 Analyse customers needs and demand Use appropriate techniques
Interpretation: It can be analysed that there are different ways through which respective restaurant can easily gain attention of number of customers or buyers. This is required for restaurant is to provide variety of services and facilities to their guests which attract them most. In addition to this, there are around 38 respondents who are agree on that they are offer unique services to the guests and satisfy their needs or wants. There are approximately 12 respondents who are said that fulfilling all requirement is the most important function which can help restaurant in attracting large number of customers effectively. Theme 9: Idea of new restaurant is essential for increasing profitability and image at market Q.9. Does idea of new restaurant is essential forincreasingprofitabilityandimageat market? Frequency ďˇYes32 ďˇNo18 28 Provide unique servicesFulfil their requirements 0 5 10 15 20 25 30 35 40 38 12 Column B
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Interpretation: According to the above described table, it can be examined that idea of having a new restaurant is important for enhancing profitability and image of the company at the market area. It is important for restaurant manager is to develop good image and restaurant in the large market place. This is required for respective restaurant is to gain attention of number of guests towardsrestaurantgoodsandservices.Inadditiontothis,thereareapproximately18 respondents who said no for this consideration or statement. CHAPTER 5: CONCLUSION AND RECOMMENDATION Conclusion As per the above dissertation it has been concluded that the idea of having restaurant in nightclub is profitable. This research aids to analyse future plans which help them in reaching with desired customers. Also, an issue is identified which is faced by company so that it can be resolved easily. Some the benefits of are communicating with new people, boost up the business as currently more people prefer to go and so on. Also, there are few drawbacks such as it costly, most of the people who do not prefer to visit such place will considered restaurants as a club. Challenges are faced by firm while opening night club in restaurants is updated services as well as technology regular monitoring on food and beverage inventory. Herein, qualitative research performed with the help of graphs and charts. An mono method is used which assist them in 29 32 18 Yes No
analysing accurate information regarding nightclubs. Also, questionnaire are prepared to know about concept of designing good food and ambience, ways to overcome from issues and so on. In order to satisfy all guests requirement and needs so that they can deliver them demanded goods and items and attain high growth and profitability in effective way. In the large market place, there are various ways through which they can easily gain attention of large number of respondents in order to provide variety of goods and services. The idea of having a restaurant in a nightclub includes live music, decade nights and wine testing. It can be analysed that most of the people are attract and gain attention of guests by providing them variety of goods and services in better manner. They are offer variety of facilities to their customers who come for enjoy meals and food. While opening a restaurant, they required to analyse whole market place where they are target few guests who are high in standard and they are able to purchase such type of products and services at any rate. Along with this, it can be used for maintaining and managing all business operations in overall market place where they are attract number of guests regarding goods and services effectively. This will assist them in analysing entire market area where they are examine all needs and demand of customers. In addition to this, there are different ways through which they are develop effective idea of restaurant in a nightclub. It will help them in maintaining and managing all business activities effectively of the restaurant. Recommendation It can be recommended that restaurant in a nightclub is an effective idea which assist them in analysing their customers needs and wants in the large market place. The restaurant owner can analyse whole market place where they fulfil all needs and demand of customers in better manner. It will assist in collecting and gathering appropriate research data and information in order to completing specific report. Along with this, DSRKT restaurant is helpful in offering and providing variety of goods and services in the restaurant for the customers. They can assist in analysing and examining whole market place where they are gain attention of target guests who are come for enjoy the meals and food items. They can adopt latest techniques and method which are used for update and upgrade all the data that are required for further study. This is helpful in examining whole market area where they can easily attract target customers who are able to reach with desired goals and targets. The most appropriate concept of designing good 30
food and ambience that includes design with brand personality in mind, balance ambience or seating capacity and reduction in bad tables. This can be used for acquiring and collecting appropriate data or information at the time of preparing and developing data and information in better manner. Along with this, data has been collected and gathered in order to complete research project in better manner. Data can be assembling and collecting authentic facts and figures in order to finish this report effectively. Management which needs to be taken care of as it regulates all the functional authorities of a business. There are reasons which affectbusiness and stuck in a situation where profit generation is the toughest task. The majority is totally focusing on restaurant which tend to take initiative inbranded marketing and may ignore to change or update facilities. These new ways of designing or showcasing strategies are attracting in a better way. The respective restaurant have occupy a middle ground where they are concerned with both serving and delivering variety of food items among people. Reflection On the basis of above described report, it can be analysed that I have use qualitative research method which assist them in gathering and collecting right data and information which are helpful in completing particular assignment. On the other hand, I required to develop and build my personal skills and knowledge by conducting appropriate operations and its functions in order to reach with desired goals and objectives. As per the view of an investigator, I have to use qualitative method that will assist them in assembling and gathering accurate facts and figures in better way. For this, I can easily examine whole research project in order to complete the report by using various tools and techniques. In addition to this, I develop questionnaire method that are used for analysing different respondents views and opinions regarding company goods and services. With this assignment, I can identify various issues which occurs while conducting research report such as cost, budget, time, technology and manpower. These factors are directly or indirectly affect on research outcomes and create major impact on investigation while developing specific report. Along with this, there are different ways through which I can easily acquire most of the respondents who are agree on company's products and services. 31
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