Writing a Non-Routine Request for Order Delivery Status

E-Mails
Worksheet on Non-Routine Requests - # 2
A non-routine request needs to be persuasive and needs to include more support and details.
In order to write a polite request letter, the following guidelines for language should be followed:
Guidelines The language of requests
1. In the first or second sentence, make sure
that you put the main point or subject of
the letter. This will draw the attention of
the reader immediately. Add any further
details for the reader later in the letter as
necessary in order to complete your
request.
Here are some ways that routine request
begin:
I am writing in response / regard to .....
I would appreciate .....
I am interested in finding out .....
I recently read an article / saw an
advertisement regarding ...... and I would like
to know / receive ....
I am writing to request .....
2. Be polite in the language that you use but
do not use too descriptive or over-
elaborate language.
Here are some phrases to state a request:
I would appreciate it if you could / would .....
Please send me this information as soon as
possible.
Could you send / give me more information
about ..... ?
Sorry for the inconvenience.
I would appreciate receiving .....
3. You should consider your style of writing
when you are drafting a letter to someone
in another culture. This is to be closer to
the tone and formality of the writing in that
culture.
4. Say exactly what you want and be specific.
5. Your closing should have a friendly tone in
the last paragraph.
Here are some ways to close the request.
The last sentence does not have to be long.
I look forward to hearing from you.
I look forward to receiving this information.
Thank you for sending us this information.
Thank you.