Implementation of Operations Management Principles in Organisational Context

Operations and Project
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
PART 1............................................................................................................................................3
P1: Implementation of operations management principles in organisational context............3
P2: Prepare a continuous improvement plan based on the review and critique of the operations
management principles...........................................................................................................6
PART 2 ...........................................................................................................................................8
P3: Stages of project life cycle with various necessary documents.......................................8
P4: Effectiveness of the PLC using various theories, models and concepts........................14
Conclusion.....................................................................................................................................17
REFERENCES................................................................................................................................1
.........................................................................................................................................................1

INTRODUCTION
Operation management is related with managing the day to day operations of the
organisation and various strategic issues of the business systematically ((Kiehtreiber, 2018).
While project management is associated with planning, organising, motivating and controlling
the resources of the organisation which will help them in achieving their objectives. With the
help of this operations are efficiently managed so that the customers expectation and all their
requirement are fulfilled by ensuring the quality of the products and services. For this report
Sainsbury's is chosen which is a UK based supermarket chain offering wide variety of products
to the customers. In this report various lean principles and continuous improvement plan are
discuss which can help the company in adopting the required changes. For managing the
operations various principles, strategies, methodologies that can be adopted are also discussed.
Later on in the report various stages of project life cycle are discussed and their application on
the organisation are also considered.
PART 1
P1: Implementation of operations management principles in organisational context
Overview of the company: Sainsbury's is a UK based supermarket headquartered in
London. It is third largest supermarket sharing 15.3% share of the entire market. It is operating in
UK with almost 1400 stores at different locations. The make their products available through
hypermarket, supermarket, convenience shop, superstore etc. Various subsidiaries of the
company are Sainsbury's Bank, Sainsbury's Local, Argos, Nectar, Habitat.
Operation vs Operation management: Operations refers to the process of transforming
the raw materials into finished goods and services which helps the organisations in delivering the
value to the customers. While the operation management is associated with the administration of
various business practices which brings efficiency in the organisation. Further it focusses upon
managing the cost so that the operational profit of the organisation can be increased (Kiran,
2016).
Implementation of operation management principles
Sainsbury is facing an issue of ineffective communication in company due to which the
information is takes time in reaching to concerned people in company which also affects decision
making process. The communication needs to be made effective which can help in achieving

company objectives on time. For managing the operations efficiently various principles need to
be implemented by the organisation. Some of the principles which are adopted by the
Sainsbury's includes:
 Principle of Reality: This principle suggest that the focus of the company must be on
the overall problem rather than just on the techniques and the methodologies which are
used by them. This is because none of the tool or methodology can be a solution to the
problem. It is useful for the Sainsbury's as they deal with the issues effectively by
focussing on the issues (Huemann, 2018). This principle can be applied in company so
that the reasons for ineffective communication can be found out which will help in
making improvements in the flow of information. This will help in making employees
updated about new rules and regulations that are implemented in company so tat they
can work accordingly and help in achieving company goals.
 Principle of Accountability: Accountability is must as this make the person responsible
for their task and this improves the performance. The managers formulate various rules
and metrics which help them in making the people responsible for their activities. It
helps the managers of the Sainsbury's in checking the performance with which they can
determine whether goals are met are not. This principle can be applied in Sainsbury so
that through effective communication work can be done efficiently and they can become
accountable to each other and to their customers.
 Principle of Change: The organisation has to adopt the changes frequently so that they
can make themselves up to the business environment. It helps the Sainsbury's in
determining the various theories and solutions to deals with various issues. Also, it will
provide them the competitive advantage (Lock, 2017). This will help in bringing
changers in the way communication is done in company so that effective communication
methods can be established. Through this principle Sainsbury can bring changes so that
continuous improvement can be brought in company.
 Principle of Quality Control: To have a better quality of the products is must for the
organisation as this helps them to satisfy their customers and to meet up with their
expectations. For Sainsbury's it is important to make use of better material and processes
in their products so that the level of satisfaction of the customers can be increased.