Operations and Project Management

Operations and
Project Management

INTRODUCTION
Operations management is defined as responsibility for directing, overseeing and
controlling operations of business. This includes manufacturing, accounting, maintenance,
productions, software support. Project management is defined as application of tools,
knowledge, skills and techniques for meeting requirements of project. These both are
important function of organisation for achievement of goals and objectives. The given report
is based on two sections and two companies. The first chosen organisation is Marks and
Spencer which was founded at United Kingdom that deals in retail sector. The second
organisation is Sunshine Drinks which manufactures and sell fruit drinks. The aim of report is
to explain about operations management principles and concept of continuous improvement.
It also highlights about product life cycle and their application.
PART 1
1. Introduction to your chosen organisation
The chosen organisation is Marks and Spencer which was founded in 1884 at United
Kingdom. This is retail multinational firm founded by Thomas Spencer and Michael Marks.
It deals in food, clothing and home products at high quality. There are 1463 locations where it
is operating their business and providing goods and services to consumers. It is serving its
goods and services worldwide with high quality. There are various brands of Marks and
Spencer such as autograph, classic, per una and others which are serving at international
market. The key people of this organisation are Steve Rowe chief executive and Archie
Norman as chairman. It has more than 960 stores out of which 615 sells food product to
consumers.
2. Explanation of operation vs operations management
Operations
Operations are defined as business activities which helps firm to convert raw materials into
finished goods and services and selling to consumer for earning profits. These procedures are used
for creating products and services where they market them to their consumers and delivering final
goods. The business activities of organisation are different from each other. The manufacture
activities mainly consist of buying materials and converting them into actual goods and services.
Operation Management
It is defined as administration of firm practices for creation of high level of efficiency
in organisation. This focus on conversion of raw materials into finished goods in better
manner for maximizing profit of organisation. It is mainly concerned with organizing,
planning and supervising the production, manufacturing various services. This management
is responsible for directing, controlling and overseeing various operations of business. The
example of operation management is manufacturing, accounting, production maintenance,
software support. With help of these minimum resources should be used for manufacturing
along with quality achievement and creating best services.