Management operations

Management
operations

Table of Contents
INTRODUCTION...........................................................................................................................1
P1.....................................................................................................................................................1
Difference between leaders and mangers .............................................................................1
P2.....................................................................................................................................................4
Role of leaders and mangers in different situational context ...............................................4
P3 ....................................................................................................................................................6
Different leadership theories , system leadership theory and contingency theory................6
P4 ..................................................................................................................................................8
The key approaches to the operational management and the role of leaders and mangers in
Operational management........................................................................................................8
P5 ..................................................................................................................................................10
Importance and value of Operational management in achieving objective of the business10
P6...................................................................................................................................................12
Factors within the business environment which impact operational engagement and decision-
making .................................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERANCE ..............................................................................................................................14

INTRODUCTION
Management refers the set of rules and regulation relating functions and task which is
undertaken for accomplish goals by continuous functions like planning, organizing, leading and
controlling while operations management bring up direction of organization practices which
creates high level of efficiency in employees or worker and maximize profitability within
organization. Tesco is famous in British as multinational groceries and merchandiser retailer.
Headquarters of Tesco is established in UK, England and Welwyn garden city. This report will
tell different roles and characteristic of leader and manager which will introduce in tabular form.
This report will examine role of leader and function of manager which will apply in various
situational context to influences communication and productivity in business. In this report will
cover three theories Six Sigma theory, kaizen theory, Lean manufacturing theory and will apply
three leadership models i.e. situational leadership, system leadership and contingency leadership.
These leadership matches according to their situation and assist to achieve goals of organization.
In this report will inform about key approaches of operational management. Report will express
importance and values of operational management for accomplish business goals. This report
will cover business environment factors which impact on operational management and decision-
making.
P1
Difference between leaders and mangers
Leaders are the individuals who manage the employees and give them new directions or
version to the groups members in order to gain the productive outcomes.
Managers controls the overall system and direct people to choose the correct action plan.
Dave Lewis is the chief executives for Tesco who liable to amend some of the following
roles and responsibilities. Also they differ from the following activities. Also, it implies the
business objectives and also fulfill the business activities. Given following traits
ATTRIBUTES LEADER MANAGER
Definition Leader refers a person who
shows effectiveness on their
juniors through leadership style
and influences them to
While, manager who handles the
entire business and responsible for
carry out managerial functions like
planning, organizing, direction and
1

accomplish a specific goal. controlling.
Leadership style Leader applies transformation
leadership style where main
purpose of this leadership is to
change and develop a team and
modification into more
efficiency and better team.
For example- leaders of the
TESCO company are using
democratic leadership style in
which they allow employees to
participate in the decision
making process of the company.
While manager follows transaction
leadership in which manager
encourage their employees by
offering rewards, appreciation
(Akalin, Huang and Willems.,
2016). Reward as Incentives are
more attractive to motivate
employees at workplace and retain
them a organization's for long time.
Thus, manger enables to motivate
their employees.
Aim Main goal of the leader is to
motivate employees by
supporting them and enhances
their skills by providing skill and
development classes. they
perform better at workplace and
gives more growth and
development in business.
While, manager main goal is to lead
productivity in business through
employees, so he sets roles in
organization and implement in
organization. He allocates duties to
individual employee, so they
become responsible at workplace.
Conflict Leader usage conflict as assets
where leader resolve conflicts of
employees by providing friendly
atmosphere and listen them
intently, so employees become
agree with company decision.
While, manager generally avoid
conflicts among employees,
management and clients.
Focus Leader focuses on the entire
employees where he observes
employees weakness and assists
On the other hand, manger focus on
things and procedure where
employee's applies some strategy to
2