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Operations Management Assignment- M&S

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Added on  2020-06-06

Operations Management Assignment- M&S

   Added on 2020-06-06

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Management &Operations
Operations Management Assignment- M&S_1
Table of ContentsINTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................2P1 Comparison of different roles and characteristics of leaders and managers.....................2TASK 2............................................................................................................................................4P2 How the role of a leader and the function of a manager apply in different situationalcontexts...................................................................................................................................4P3 Theories and models of approach, including situational leadership, systems leadership andcontingency.............................................................................................................................5TASK 3............................................................................................................................................7P4 Key approaches to operations management and the role that leaders and managers play7P5 Importance and value of operations management in achieving business objectives........9TASK 4..........................................................................................................................................10P6 Environment that impact the functions and operations of business................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
Operations Management Assignment- M&S_2
INTRODUCTIONOperations and management are two aspects which are considered essential in respect ofmanaging business functions and process in a systematic manner (White, 2016). Anorganisational structure is a combination of various departments, sections and divisions. Leadersand manager’s roles are considered to be very important in an organisation because they are thereal person who remain responsible to attain desired success of an organisation. Roles andresponsibilities are defined in context of managers and leaders. Marks and Spencer is givenorganisation subject to elaborate the meaning of leadership and management in organisation.Different factors are defined in this context which affect decision making process in managementdepartment. There are different type of leadership situations are explained. Values of operationsand management in respect to operating the business functions are described in practical manner.TASK 1P1 Comparison of different roles and characteristics of leaders and managersManagement and operations are the base of organisational structure which are found inany type of business organisation (Ming and et. al., 2013). business structure is made of multiplelevels and sections that are operated by HR department, managing department, executivecommittee, administration department, financial and accounting department etc. these are thetype of multiple departments which are found in normal business structure. In multinationalorganisation scope of management and operations are found large in size. Importance and valueof leaders and managers are considered as essential.Marks and Spencer plc is one of the British multinational retail companies of UK. Itsheadquartering is situated in Westminster city of London. It was established in 1884 and alsolisted in London stock exchange under constituent of FTSE 100 index. In last decades it is seenthat organisation has faced revolutionary changes and its management and operations had a widerange in achieving the milestones. Its organisational structure is designed in dynamic fromwhich control all the functions and management of M&S. It has its senior management thatoperates the functions of organisations at global level. Organisation deals in clothing for men,women, children, home appliances, gifts and groceries, cosmetics, furniture and electronic itemsalong with food and vegetables as well as daily consumable goods. Overall, organisation isretaining large number of market share and consumer market in the UK and across country.2
Operations Management Assignment- M&S_3
Leaders and managers in OrganisationManagers are the authenticated persons in an organisation who contains different rightsand authorities regarding running business operations and functions (Cordray and et. al., 2015).Making new policies and plans, marketing strategies, growth models and plans are the mainsectors in which manager fulfil their duties. They are the person who plays connective role in anorganisation. They assign the tasks and projects in multiple departments and functions oforganisation. They collect the reports and information from different departments and remainresponsible to report senior authorities and managers of organisation.Leaders are the persons who are assigned to lead organisational departments in correctdirection or path. They are assigned with specific task and projects from managers. One the taskand projects get allotted to leaders, the plan their own strategies and plans to lead theorganisation. Departments of companies are assigned different leaders to operate the functions ofdepartment. Comparison of characteristics of leaders and managers in organisationBase ofcomparison Leaders ManagersPerspective Leaders make their own goals anddestiny subject to organisationalgoals and objectives. Managers prepare plans and strategies asper format of business structure andoperation type. They opt best optionsfrom available options. ItineraryLeaders guide, assist and help theirteams, colleagues and staffmembers in department. Managers assign task and projects todifferent departments and produce plansto leaders.Roles andresponsibilitiesLeaders remain responsible tocomplete the tasks and projectswhich are assigned by managers.They submit departmental reportsto managers. These are the persons which remainresponsible to report senior and higherauthorities of organisation like directors,stake holders.Risk criteriaRisk criteria remain limited todepartmental goals and objectives.There is a huge risk criteria is found atmanagement level. Managers have to3
Operations Management Assignment- M&S_4

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