Management and Operations INTRODUCTION

   

Added on  2020-06-04

13 Pages4047 Words136 Views
Management andOperations
Management and Operations INTRODUCTION_1
Table of ContentsINTRODUCTION...........................................................................................................................2TASK 1............................................................................................................................................2P1 Characteristics and duties of functional manager and leader.................................................2TASK 2............................................................................................................................................4P2 Utilization of roles and responsibilities of managers and leaders in various situations........4P3 Models, theories and approaches of leadership in situational, contingency and systematicleadership....................................................................................................................................5TASK 3............................................................................................................................................7P4 Primal approaches of operations management and roles of managers and leaders...............7P5 Value of management and operations in attaining organisation objectives...........................8TASK 4............................................................................................................................................9P6 Factors which impact upon operational management and decision-making by Leaders andmanagers.....................................................................................................................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................121
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INTRODUCTIONStructure of business is divided in various divisions. These divisions are found in theform of management and operations in the organisation (Xu, Peng and Wang, 2013).Management and operations help in operating these functions in smooth way to attain valuableobjectives of business. There are different type of teams and management departments are foundin organisation. These departments are tackled by leaders and managers who remains responsibleto senior managers and authorities. This context defines these nature of management andoperations and role and responsibilities of leaders and managers. Marks and Spencer plc is one ofthe British multinational retailer which deals in clothing, home products and luxury foodproducts in UK. Administration and operation departments of M&S are taken to elaborate themeaning of leadership and management in this context.TASK 1P1 Characteristics and duties of functional manager and leaderThere are different type of activities are happened in an organisation. All these activitiesremain divided in multiple management and operation departments. There are many departmentsas purchase, sales and marketing, HR department are the common departments which are foundin any retail industry. Marks and Spencer is a brand name in UK retail industry. It is publiclimited company which delivers quality food products, clothes and home appliances. It ismultinational organisation which is providing its services in international market and supportingin enriching economy of UK.It has multiple departments and stores as M&S Foodhall, core shops, home stores, outletsstores, online services and simply food. All these stores are managed by managers and heads. Ithas also its human resource management and finance and operation sections which are operatedby section managers. It has multiple teams too which keep working in clothes and home storesthese teams are headed by leaders which monitor all the activities in stores and behaviour ofemployees in organisation.Both managers and leaders are responsible for sustainable growth of organisation. Belowtable defines the roles and characteristics of leaders and managers :Basis of comparisonDuties and Characteristics of'leader'Characteristics and roles of'manager'2
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MeaningLeader of organisation operatesfunctions and activities of stores.Their is a team of employees worksunder leader. Leader keep seeking tonew opportunities andadvantages(Varaiya, Wu and Bialek,2011). He/she guides its team andoperate the functions by combineefforts. He remains responsible tomeeting team targets and objectivesin organisation. Managers are the people whomake the policies and plans forbetter formations and growth oforganisation. They are consideredas head of departments whichreports its senior manager andhigher authorities. They keepanalyse the external marketenvironment of business and plantheir future plans and tactics tolead organisation.Position Leaders are found at every levelwhere work is performed as a team.Leaders are considered back bone ofproject because he remainsresponsible to leads its team in rightdirection.Managers are the part oforganisation. They works ascommunicatorbetweenmanagement and employees inorganisation.Direction Leaders prepare a blue print ofprojects and sort out the aims andobjectives from the task. He formshis actions and plans as per projectrequirement.Managers find out best plans andtechniques to manage thefunctional departments of anorganisation. Managers providethe plan and objectives tofunctional departments andfunctional departments render theplans to leaders. Responsibilities Leader remain responsible for itsteam goals and targets. He has toreport out its managers andmanagement departments. Managers are answerable to seniorauthorities of organisation asdirectors, owners etc.Approach to risk Leaders take initiatives and risks toexamine their skills and capacity ofCriteria of risk remain high atmanagement level. Managers have3
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