Operations & Project Management Report

This report analyzes the implementation of operations management principles in two case studies: Hot Point and Sunshine Drinks. It examines the effectiveness of continuous improvement plans, applies the project life cycle (PLC) to a new energy drink launch, and critiques the PLC's effectiveness. The report also includes a Gantt chart and work breakdown structure for project management.

Operations &
Project Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Critical review regarding implementation of operations principle...................................1
TASK 2............................................................................................................................................5
P2 Continuity in improvement plan based on review and analysis........................................5
TASK 3............................................................................................................................................7
P 3 Each stage of the PLC to a given project.........................................................................7
TASK 4..........................................................................................................................................11
P4 Review and critique the effectiveness of the PLC..........................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Operation management is the process of any organisation which provide contribution in
reference to continuous improvement of different types employees. It relates to the area of study
that is concerned with the administration of systems and processes which are involved in
production of goods and services. There are including conversion of inputs like raw materials
into output in efficient manner. Thus, it work at technology, work systems, location and facilities
planning, quality assurance as well as improvement. The main ail of the project to translate the
workers and material into goods and services. The present report is having two scenario and in
the first scenario selected organisation Hot point, which is American and European brand
company. It is connected to different types of process like marketing, manufacturing and selling
of home products. For second scenario selected organisation sunshine drinks, which is
manufacturing and selling fruit drinks into market. The presented report focus on critical
evaluation of effectiveness of operations management principles. There has been applied the
concept of continuous improvement in the company context. Furthermore, apply project life
cycle and critique the application of PLC used in a given context.
TASK 1
P1 Critical review regarding implementation of operations principle
The performance of the operation management will mainly emphasizes on the process of
marketing and operations. They can manage all appropriate information to establish and produce
the business strategy. The principles which related to firm should follow in order to obtain the
positive results, the principle stated as below -
Operation Management Principles
1. Principle of Reality According to this principle a manager can focus on the
different tools rather than to problems because there is
no solution but tools can work any time (West, 2017).
2. Principle of organisation In the organisation every department interrelated to
each other and tackle their work in effective manner.
Along with this principle it refers that each company
must perform their business activities in efficient
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manner and help to achieve goals in easy way.
3. Principle of Fundamental Every organisation set their specific goals and
objectives in order to achieve their target production.
Therefore, the particular principle provide help to Hot
point to achieve their goals and objectives.
4. Principle of accountability In the particular principle refers that regarding to roles
and responsibilities. The particular task allotted to top
management to the employees. To every employee get
their roles and responsibility from their superiors in the
firm.
5. Principle of Success In the principle refers that success is equal to volatile
market. The success is depended on the different types
of demands and requirement of the buyers to fulfil the
expectations to produce new product in the market as
per their choices (Mok and Yang, 2015).
Six Sigma
Six sigma is one of the main methodology which is used by firm to sort out different
types of problems in reference to making improvement through tools and techniques. The
methodology utilise to solve problems which is getting support from power and strong tools. It is
mainly focused on the problems to remove in effective manage and manage all operations. The
several tool are outlined as below -
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Define In the stage find out the requirements and expectations of
customer. After that hot point can search out in own way
to identify needs of the customer so they are able to
manufacture of new product as per the demand.
Measure At the level measure performance of the company and
define about the production process in different situation.
The whole improvement will be done from the real state.
Analyse There are analysing the different types of problems and
issues regarding to inefficiency in the production
process. In reference to Hot point find out all
appropriate solution to fulfil the expectations
(Mok and Yang, 2015)
Improve In the stage need to improvement in the company because
after the analysis of issues and problems apply strategies
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for improvement. In the context of Hot point will provide
the best solution due to ascending demand of their
customer.
Control This stage will maintain the process which is improved
and develop a monitor plan regarding to control of
business activities. Through the plan analysis the
processes and system. In reference to Hot point can launch
new product in market after that check whether the
product is having potential opportunity.
Lean Principle
Lean production is one of the important approach which is applied by management to
reduce the cost of unwanted things. It can provide products as per best quality and services after
reduce waste. These principles are used any organisation to create process and develop
innovative quality products in the subject to production. The firm hot point can be capable to
develop new product and quality goods to increase its productivity. Therefore, there are some of
the principle which can provide benefits regarding to new products. There are mentioned some
principles -
Define Value In the particular stage firm has been created value of new
product to present in front of different types of customers.
Hence, Hot – Point will able to focused on the customer
taste & preference.
Map Value Stream In the stage consist of the map value stream to obtain
target of business at the every stage of PLC. In the
scenario of Hot Point provide help to manager to assist
different types of task in reference to employees like
manufacturing, designing and appropriate strategies.
Create Flow The particular stage related to manufacturing where
manager can monitor of manufacturing process due to
reduce negative issues and problems. The flow can help
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to achieve different operation regarding to business needs.
Establish pull This is the same principle which is used regrading to JIT
approach. It can help top fulfil the all requirements to
satisfy the customer's needs and demands.
Pursue Perfection Any organisation can not easily build up same order so
sort out this problem hot point can apply advance
technology. It can help to develop the sustainable and
qualitative products.
TASK 2
P2 Continuity in improvement plan based on review and analysis
BASIS APPROACHES/PRINCIPLE IMPLEMENTATION
Quality To provide good quality and
services regarding to their product
so for this company has been
applied TQM approach to make
effective quality for their new
product. The particular approach can
help to new product to become more
flexible and effective as a result it
can attract to more and more
customers for increase sales.
To Improve quality in their products
Hot point have been applied lean
manufacturing an it will help to make
quality of new product
Cost Hot – point will apply different
types of variance to estimate the cost
of new product. It is beneficial those
products who has already exists
regarding to improvement.
In reference to analysis the cost, Hot
point would follow the concept of six
sigma. It provides help to firm
regarding to intensify the
performance level as well as reduce
the cost of the product and obtain
best results.
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Delivery In the principle refers to manage and
control the process of delivery as
well as process to develop new
product at the large level
(Mouraviev and Kakabadse, 2014).
To provide delivery on time to their
customers company has been use six
sigma approach. It can work as
define, analyse, improve and control
of products. With the help of this
product transfer by firm in effective
manner.
Safety In an organisation face many types
of problem that can solve through
lean production and provide safety
related to all issues in Hot point
To provide security of their product
firm has been applied lean
production to deduct any type of
factors in subject to develop product
in effective manner.
Effectiveness of continuous Improvement Plan – The firm Hot-point must take care of
pricing and quality strategy regarding to new product which has been launched by company. The
approach of six sigma applied by the firm in subject to make new effective product. These
approaches can help to deduct faults and fall out in the product. The continuous improvement in
new product is done n order to take feedback from the customer that whether the product is
fulfilling their expectations or not. There are defined some operations which has been followed
by the firm in order to improve the product
Priority to employee's need – The operation manager of Hot point search out about the
customer taste & preference after that put on the first priority. It can provide help to firm
regarding to improve efficiency. This is important to provide importance to their staff members
because they are time to time communicate, maintain interaction with customer on the behalf of
an organisation.
Good relationship of employee-employer – It is required to establish good and strong
relation between employee and employer in subject to get effective result and complete their task
on time. They are the one who are responsible for the working environment because they are
creating positivity at workplace (Marcelino-Sádaba and et .al, 2014).
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TASK 3
P 3 Each stage of the PLC to a given project
Product life cycle is the progression of an item through the four stages of its times on the
market. It is a combination of two forms in which first is product & second is life cycle of
product. PLC is helpful to enhance the quality of products which increase its value in the market.
As Sunshine Drink wants to come up with new energy drink with the name of spring water.
Company has various energy products which are available in the market. Organisation is
emphasis to satisfy the needs of consumers by providing quality products. As there are four
stages in product life cycle which are mention below:
Introduction stage: It is the first stage where the product is new in market and company
emphasis to aware the people about the product so that its sell can be maximize. In this stage
organisation does not charge high price because product is new and firm does not know
consumers will like it or not. As Sunshine Drink is launching new product and focuses to satisfy
the needs of consumers by providing quality products. In this stage, the cost of investment is
generally high and returns are generally low.
Growth: It is the second stage where sales of company is increasing as a result it can
earn higher revenue. The firm is emphasis to achieve economies of scale in order to enhance the
profits. In the stage management of Sunshine Drink is focuses to maintain quality in products so
that needs of consumers can fulfil. The firm make plans and strategy in order to earn higher
profits.
Maturity: It is the third stage of PLC when product reach to the maturity and in that stage
changes of growth are not higher because it has reach to the highest level. In that case Sunshine
Drinks wants to sustain in the market so that profits does not goes down.
Decline: In fourth stage of product life cycle product growth is goes down and growth
can be negative reason being popularity of product goes get disappear as a result sales of will
reduce. Consumers does not want to buy the product of company because they think they are not
getting value from it.
Project methodologies: According to this, variable task is cost, scope & time is constant.
As framework is done in order to initiate the project for gaining best results. For that purpose at
the time of implementation of project, needs & scope are require to be adjusted in order to get
maximum value from the business.
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Tools: As the Gantt chart can be used by the organisation in order to launch the new
products & development of energy drink and it is helpful in context to the introduction of new
product (Haddad and Loáiciga, 2015).
Business case: It is associated with more sources which involves raw material, funds,
suppliers, power etc and it is helpful for Sunshine Drinks to launch new product.
Executive summary: It covers all points such as: Sunshine Drinks is introducing new
products in the market and it is energy drink with spring water. In the context there are various
problems and opportunities which can be arise in front of company.
Problem or opportunities: As the opportunity which is available in the market is to
enter in market with new product so that Sunshine Drinks can capture more share in the market
which help it to maximize the sales. For that purpose it is launching new product which is energy
drink with spring water.
Solution to the opportunity: In this regard it is important for the management of
Sunshine Drinks to make effective strategies which help it to boost the sales (Ruan and et.al,
2019).
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Overview of organisation As Sunshine Drinks is involves in the business of energy drinks and
it has good image in the market. For the business growth it is
emphasis to develop new products so that sales of firm can rise.
Vision & Mission To deliver quality products in order to satisfy their demand and
make them happy (Becker and Rosemann, 2013).
Objectives To maximize the profits by satisfying the desires of consumers.
Strategies To enhance the sells it want to make advertisement so that
consumers can aware about its new product.
Project plan: It is require for the organisation to make effective project plan which is helpful to
launch the new product.
Cost To analyse the cost is important for the organisation and for that
purpose Sunshine Drinks has decide the cost of budget is around
£2000.
Resources For the project there are various resources has been used such as:
man, money, material, power and human resource.
Research methodologies As company use the secondary research which is help to analyse
market conditions and needs of consumers (Flyvbjerg, 2013).
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Gantt Chart: With the help of this chart management of Sunshine Drinks can analyse the
progress of its whole project and it also helpful to discuss about the schedule of work. It is
beneficial for the organisation to determine the duration of project (Mouraviev and Kakabadse,
2014).
Work breakdown structure: It is helpful to divide the task in smaller parts so that work
can be easy to complete in order to achieve the goals of company. By using this method
Sunshine Drinks can divided the whole work in smaller parts so that work can be accomplish
effectively.
TASK 4
P4 Review and critique the effectiveness of the PLC
PLC effectiveness is based upon two factors that are reliability and suitability. For that
purpose Sunshine drinks is launching energy drink with spring water. For better understanding
this water can be used and there are various stages of it which are as mention below:
Requirements: It emphasis to the idea in context to the launching of new product. As
Sunshine drinks have idea to launch new energy drinks with spring water.
Product design: This stage has emphasis to product design and for that purpose Sunshine
drinks make design its product so that maximum number of consumers can attract towards the
company and it leads to higher profitability (Turner, 2016).
Implementation: As Sunshine drinks make implement the idea of launching new energy
drink with spring water and it help the company to satisfy the desires of people.
Testing: In this stage product is tested and for that purpose review of consumers are very
helpful and through it Sunshine drinks can know products is valuable or not.
Development of system: In this stage development is analysed in order to accomplish the
goals and objectives. So it is important for the Sunshine Drinks to develop a effective system
which help the organisation to achieve the goals and targets.
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Maintenance: It is the last stage of this model which is emphasis towards maintenance and it
is require so sales of company does not goes down and it can sustain in market for long term (Liu
and Gong, 2013).
CONCLUSION
As from the above report, it has been analysed that it is require for an organisation to
manage to operations effectively so that project can be managed successfully. Operation
management principles help the corporation to achieve the goals. As continuous improvement
plan is beneficial to achieve the objectives. There are various stages of PLC which are required
to be analysed so that better project can be made. It is important to analyse the effectiveness of
PLC so that objectives of company can be accomplish as per the requirement. Work breakdown
structure is helpful for the firm to divide the task in small parts and work is divided to the
individuals so that work can be done effectively and within stipulated time frame and it help the
organisation to achieve the goals and objectives.
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REFERENCES
Books and Journals
Liu, J. Y., Zou, P. X. and Gong, W., 2013. Managing project risk at the enterprise level:
Exploratory case studies in China. Journal of Construction Engineering and
Management. 139(9). pp.1268-1274.
Turner, R., 2016. Gower handbook of project management. Routledge.
Love, P. E. and et.al, 2014. A benefits realization management building information modeling
framework for asset owners. Automation in construction, 37, pp.1-10.
Mouraviev, N. and Kakabadse, N. K., 2014. Risk allocation in a public–private partnership: a
case study of construction and operation of kindergartens in Kazakhstan. Journal of
Risk Research. 17(5). pp.621-640.
Flyvbjerg, B., 2013. Quality control and due diligence in project management: Getting decisions
right by taking the outside view. International Journal of Project Management, 31(5),
pp.760-774.
Ruan, J. and et.al, 2019. A Life Cycle Framework of Green IoT-Based Agriculture and Its
Finance, Operation, and Management Issues. IEEE Communications Magazine. 57(3).
pp.90-96.
Becker, J., Kugeler, M. and Rosemann, M. eds., 2013. Process management: a guide for the
design of business processes. Springer Science & Business Media.
Haddad, O. B., Hosseini-Moghari, S. M. and Loáiciga, H. A., 2015. Biogeography-based
optimization algorithm for optimal operation of reservoir systems. Journal of Water
Resources Planning and Management. 142(1). p.04015034.
Marcelino-Sádaba, S. and et.al, 2014. Project risk management methodology for small
firms. International journal of project management. 32(2). pp.327-340.
West, D., 2017. Project Sponsorship: An essential guide for those sponsoring projects within
their organizations. Routledge.
Mok, K.Y., Shen, G.Q. and Yang, J., 2015. Stakeholder management studies in mega
construction projects: A review and future directions. International Journal of Project
Management. 33(2). pp.446-457.
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