Organisations and Systems Analysis

Organisations and
Systems Analysis

Table of Contents
INTRODUCTION................................................................................................................................3
PART 1..................................................................................................................................................3
PART 2 (a)............................................................................................................................................9
PART 2 (b)..........................................................................................................................................10
CONCLUSION..................................................................................................................................12
REFERENCES...................................................................................................................................13
Books & Journal:...........................................................................................................................13

INTRODUCTION
Organisation is group of people, association or team which comes together for a common
purpose. System analysis is defined as shaping, improving performance & accomplishing of
growth in enterprise (Lundu, 2017). Both system analysis and organisation are essential for higher
development. This report comprises of two parts in which part 1 includes various tools like
PESTEL, SWOT, Porter Five Forces, data modelling & process modelling & then technique such
as interviewing and questionnaire. Further in Part two it includes soft systems and workshop
planning. This current essay is based on given case study accordingly tools & techniques have been
applied. System analysis assist in development of firm coverall structure.
PART 1
TOOLS
1. SWOT Analysis
It is a tool which is used by organisation to determine internal elements which affects the
business activities & environment at wider scale (Chimbombi, 2016). With help of this tool, it is
easier to make decisions regarding the business & other activities. To conducts this, proper market
information is needed through which it will be easier to gain competitive advantage. In reference
with case study of Sir Seretse Khama international airport & introduction of SEZ ( Special
Economic Zone ), this tools is being used for achieving objectives.
Strength
 It is the largest & main international
airport of capital city Botswana.
 With introduction of special economic
zone, it is easier for airport to expand
their services & products at higher scale.
 Due to introduction of SEZ, many new
business organization have came into
existence away from airport around 2-3
km.
Weakness
 The airport growth is slow due to which
its debt prices are increasing which leads
to low price of their product or service.
 As SEZ have been introduced, it is
difficult to arrange resources &
manpower for carrying out the activities
in proper manner (Mäkelä, 2017).
Opportunity
 With high expand of SEZ, airport can
collaborate with other new business
Threats
 There diamond business in Africa is
being carried out in legal as well as

organisation which will help them
expanding of airport infrastructure.
illegal way. This is threat for SEZ &
airport because it might cause a problem.
2. PESTEL Analysis
It is a framework which is used by entities to examine the impact of external factors which
affects the business environment at deeper level (Ortega, 2019). It is beneficial for enterprise to
analyse their progress / performance analysis. It is a time consuming process as it requires deep
level of market analysis. So, it includes several elements which are described below-
Political factors-
It is element in which it includes tax, policies, governmental law, environmental law etc. It
reflects degree up to which government inter-fare in economy. It is crucial to examine this factor so
that political components are known. Sir Seretse International airport, per capital income is affected
by government interventions (Kara, 2018). As because it is fluctuating & has high impact on their
overall functioning.
Economic-
This is component which involves inflation, deflation rate, tariff, non-tariff rate etc. The
component in this are non-controllable because they occur with uncertain events & changes the
statistics. In relation with SEZ, this zone is deeply affected by this factor because municipalities are
largely affected. It has been seen that as SEZ is developed, it increases foreign direct investment. It
assist airport of Botswana to run their services in most appropriate way (Varelas, 2017).
Social factor-
Then, further comes the social elements which comprises of value, beliefs, age, etc. It also
have deep impact on organisations. In relevance with given airport & SEZ, they also have been
impacted by these social factors as it creates more employment opportunities for local workers &
increases their livelihood.
Technological factor-
Another one is technological in which it comprises of use of artificial intelligence, advances
operating & management system etc. With fast changing of rapid technology, it has become
important to adopt most appropriate software or hardware for system. Therefore, in relevance with
case study of airport, with use of high end security & system they have been able to access larger
customer according to which they provide services. Then, with further analysis of SEZ they use
special security systems so that protection is given to business resources & groups.
Environmental-
This a factor which comprises of pollution, environmental issues, green agenda, waste
management etc. It affects business at deeper scale because they are being focused by citizen of