Contrasting and comparing different organizational structures and structure

ORGANISATION
AND BEHAVIOUR

TABLE OF CONTENTS
ORGANISATION AND BEHAVIOUR..............................................................................................1
Table of Contents.................................................................................................................................2
INTRODUCTION................................................................................................................................3
Task 1...................................................................................................................................................3
1.1 Contrasting and comparing different organizational culture and structure...........................3
1.2 Relationship between organization's structure and culture....................................................5
1.3 Factors influencing individual behaviour at workplace.........................................................6
Task 2...................................................................................................................................................7
2.1 Compare the effectiveness of leadership styles at CAPCO and HSBC.................................7
2.2 Explain how organizational theories influences the practice of management.......................9
2.3 Evaluation of different approaches to management used by CAPCO and HSBC..............10
Task 3.................................................................................................................................................10
3.1 Discuss the impact that different leadership styles may have on motivation in organizations
in periods of change...................................................................................................................10
3.2 Comparisons of motivational theories in CAPCO...............................................................11
3.3 Necessity of managers to understand and apply motivation theories within the workplace
...................................................................................................................................................13
Task 4.................................................................................................................................................14
4.1 Explain the nature of groups and group behavior in CAPCO.............................................14
4.2 Discuss the factors which are promote to the development of effective teamwork of
CAPCO......................................................................................................................................15
4.3The impact of technology on team functioning in CAPCO..................................................18
Conclusion..........................................................................................................................................19
References..........................................................................................................................................19

Illustration Index
Illustration 1: Hierarchical structure................................................................................................6
Illustration 2: Flat structure..............................................................................................................7
Illustration 3: leadership styles......................................................................................................10
Illustration 4: Management theories..............................................................................................11

INTRODUCTION
From the last decades, competition has been immensely increasing in the business world
(Costa, Passos and Bakker, 2014). All corporate bodies are laying their concern over organising
the behaviour of individuals and groups in the workplace. In the present scenario, the structure
and culture of small and large multinational companies are continuously varying with the
changing environment of business industry (Robbins and Judge, 2015). Each organisation is
different in terms of size, workforce availability, culture and structure. The present report hereby
focuses on the impact of implications of different structure and culture within an organisation.
Moreover, it will also emphasize on the key factors that significantly contribute to
motivating and encouraging workforces of all levels. By adopting appropriate motivation
theories and leadership strategies, the organisation will be able to gain sustainability and
profitability in the competitive marketplace. In addition to this, to attain success, it is require to
maintain employee engagement. The module also develop a comprehensive understanding of
different group and individual behaviour within the organisation by examining the application of
current theories and models with the reference of CAPCO. This organisation is multinational
company that renders consultancy, manage technology solutions and services for financial
industries.
TASK 1
1.1 Contrasting and comparing different organizational culture and structure
The structure and culture of an organisation entirely depends upon the purposes it serves
for. Organisational structure can be defined as coordination and management of different
activities and allocation of tasks according to different hierarchy of management level within the
organisation. CAPCO has different structure and culture within its workplace, in accordance to
varied functions and, business unit has split its department. Both companies, that are HSBC and
CAPCO are finance companies, which are providing broad range of financial services to
customers. There is flat structure in the CAPCO, which is considered as suitable for employee
engagement. Moreover, the employer and employee are directly linked with each other, with the
influence of flat structure (Aasland and et.al., 2012). Flat structure is the kind of structure, in
which there are fewer level of management rather than having multiple level of management,

like tall structure. In contrast to this, in HSBC, which is banking industry which offers varied
financial services, like, savings, investments, loans, credit cards and online banking having
hierarchical structure, which comprises of long chains of command and has many layers. (About
HSBC). HSBC has tall structure, there is different level of hierarchy of management systems .
On the other hand, CAPCO is also arranged according to matrix structure, different functions are
performed according to specific tasks and short chain of command from top to bottom.
Culture also play vital role in the success of the company. The CAPCO has adopted role
culture in the workplace. In this culture, employees are provided with different roles and
responsibilities according to the organizational purposes. Moreover there is innovative and
entrepreneurial culture, whereby employees have freedom to perform their roles and duties. In
contrast to this, in the case of HSBC, task-oriented culture has adopted, whereby employees are
required to attain specific target according the requirement of organization (Ahmad, Zaman and
Shah, 2015). Moreover, in flat organizations, like CAPCO, there is advantage to motivate
employees because of the larger span of control. However, in HSBC, having tall structure, there
Illustration 1: Hierarchical structure
Sources: Saame, Reino and Vadi, 2011

is more opportunities for employees to get promoted. An organization culture determines the
values, attributes and beliefs, which may vary according to size, workforce availability and other
factors. CAPCO is adopting modern strategy, which tend to enhance its sustainability and
profitability in the competitive market.
1.2 Relationship between organization's structure and culture
There is direct link between organisational culture and structure. CAPCO is required
match its structure according to the kind of culture, such that all strategies should be in line. The
flat structure within the workplace tend to maintain employee relationship, It also follows
functional organisational structure, whereby company is laying its concern over expertises of
employees, as they are assigned with specific roles and responsibilities according to their
qualifications and specifications, which will tend to increase to the profitability of the company
(Baumann-Pauly and et.al., 2013). In the competitive marketplace, there are various issues and
challenges, which need to tackle in an effective manner.
So, the company is aimed to create positive environment in the workplace, which will
spread positivity among employees. They are likely involved in the decision making process,
their views and opinions are taken so that they can feel the sense of involvement and concerned
within the workplace. Moreover, they are not bound by any strict regulations, they are allow to
place their point of view and show their creativity. As a result of which, CAPCO tend to attain
Illustration 2: Flat structure
Source: Schein, 2010