Organization & Behaviour - CAPCO Assignment

Organization & Behaviour

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Comparing and contrast the structure and culture of CAPCO and Bibby financial services
organization ................................................................................................................................3
1.2 Relationship between culture and structure can impact the operations of company.............4
1.3 Discussing the factors which influence individual behavior in CAPCO and Bibby financial
services.........................................................................................................................................4
M1................................................................................................................................................5
TASK 2............................................................................................................................................6
2.1 Comparing the effectiveness of different leadership at CAPCO and Bibby financial
services.........................................................................................................................................6
2.2 Influence of organizational theories on practice of management..........................................6
D1.................................................................................................................................................7
2.3 Evaluating different approaches to management used by CAPCO.......................................7
M2................................................................................................................................................8
TASK 3............................................................................................................................................8
3.1 Discussing the impact of different leadership styles may have on motivation within period
of change......................................................................................................................................8
3.2 Comparing the application of two motivational theories.......................................................9
D2...............................................................................................................................................10
3.3 Explaining the necessity of managers to understand and apply motivational theories at
workplace...................................................................................................................................10
TASK 4..........................................................................................................................................11
4.1 Nature of groups and group behaviour withing CAPCO.....................................................11
4.2 Discussing factors that may promote or inhibit the development of effective teamwork...11
4.3 Evaluating the impact of technology on team functioning within CAPCO........................12
M3..............................................................................................................................................13
D3...............................................................................................................................................13
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
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INTRODUCTION
Organizational behaviour is the study of people working in group or individually for
carrying out all business activities. It studies individual working in organization along with their
behaviour. Present report is based on case study of CAPCO which is cutting edge Company that
provides financial services to number of buyers. Furthermore, structure and culture of two
organizations have been explained. In addition to this, effectiveness of different leadership are
compared along with different approaches to management have also been evaluated. Moreover,
impact of technology on team functioning has also been evaluated.
TASK 1
1.1 Comparing and contrast the structure and culture of CAPCO and Bibby financial services
organization
According to the case study, CAPCO uses flat organization structure for operating in
innovating and entrepreneurial culture. Here, focus is laid on team work by sharpening skills of
personnel so they can easily deliver good quality of services to large number of buyers.
Furthermore, for completing some specific project, matrix structure is also adopted by CAPCO
which is helpful to integrate personnel with variety of skills (Ahmad, Zaman and Shah, 2015).
The reason behind adopting such kind of culture is to provide freedom for personnel so they can
resolve their queries and provide their valuable suggestions for CAPCO. Similarly, Bibby
financial services uses flat structure only for handling its innovative team. By using such kind of
structure corporation want to bring perfection in service quality by maintaining highest
standards. Owing to this, management have proper control over workforce for meeting
expectations of buyers (Bonnici, 2011).
On the other hand role culture is applied in CAPCO where individuality matters a lot. It
supports personnel to bring their creation and innovation at workplace by giving suggestions to
their immediate supervisor. On the contrary, Bibby financial services applies power culture so
that independent team can easily coordinate with all other related department for the purpose of
completing their task effectively.
Differences and similarities in these two organizations
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Both organizations has aim to deliver financial services to their client by focusing upon
innovation. Here, CAPCO uses flat organization structure with role culture which support
workforce to a great extent (Greene, Brush and Brown, 2015). Along with that, company applied
matrix culture also for doing some specific project. On the other hand, Bibby financial services
has power culture for better integration among personnel and uses the same kind of structure as
flat.
1.2 Relationship between culture and structure can impact the operations of company
There is positive relationship between structure and culture of CAPCO. For example, flat
structure is used by organization for close supervision of personnel. At the same time, matrix
culture is applied so that personnel can easily complete different project by using their different
types of skills. In such manner individual is valued at CAPCO by adopting role culture, Here,
workforce can apply their concepts and decision for completing certain project (Lussier and
Corman, 2015). This shows that management of CAPCO has appropriate organizational structure
as well as culture through which innovation and creativity can be maintained. This aspect is also
effective for creating image of company in the marketplace with increased rate of return.
However, it is necessary for corporation to have appropriate culture as well as structure which
support company in operating in an effectual manner.
Furthermore, matrix organizational structure of firm is helpful for effective operation of
CAPCO through which specific project are completed. It allow company to integrate business
activities for the purpose of meeting specific objectives. Similarly, culture of CAPCO embraces
personal growth of employees by exploring their learning as well as experience ( Ružić, 2015).
They are provided training for performing challenging portfolio of work. Not only this, but
personnel are also provided reward for their better performance. Apart from this, structure as
well as culture of CAPCO promote flexibility and creativity which develop higher level of
confidence among employees to take more risk. Personnel are also motivated for long term
vision by offering good quality of services in financial service industry.
1.3 Discussing the factors which influence individual behavior in CAPCO and Bibby financial
services
There are number of factors which affect individual behavior in organization at CAPCO
as well as Bibby financial services. These factors are explained as follows-
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