Organisation Behaviour Report

This report analyzes the impact of organizational culture, politics, and power on individual and team behavior within the BBC. It explores various motivational theories and their application in improving team performance and productivity, highlighting the importance of effective leadership approaches. The report also discusses different types of teams within the BBC and the significance of dynamic cooperation.

ORGANISATION
BEHAVIOUR

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P.1 BBC Organisation’s Culture Politics and Power .................................................................1
M.1. Critically analyse how the culture, political and power of an organisation can influence
individual and team behaviour and performance........................................................................2
TASK 2............................................................................................................................................4
P.2 process theories of motivation and motivational techniques ...............................................4
M.2. Critically evaluate how to influence the behaviour of other through of others through the
effective application of behavioural motivational theories and concepts ..................................5
TASK 3............................................................................................................................................7
P.3. The Different types of teams within the BBC and why having different types of teams is
important, what makes an effective team in BBC.......................................................................7
M.3. Analyse relevant team and group development theories to support the development of
dynamic co-operation .................................................................................................................8
TASK 4............................................................................................................................................9
P.4. Using organisational theory such as path-goal theory to suggest how team performance
and productivity could be improved within the BBC.................................................................9
M.4. Analyse relevant team and group development theories to support the development of
dynamic corporation .................................................................................................................10
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................12

INTRODUCTION
Organisation behaviour is one of the critical element of each organisation which
encourage business to improve their organisational culture and working with effectiveness in
order to completion of their works. The reset report will be discussed upon BBC organisation. It
defines about how an organisation’s culture politics and power can influence individual and team
behaviour and performance and evaluation of motivation theories which can be adopted by
leaders of BBC organisation for overcoming serous cultural falling issues of organisation.
Moreover, the assignment will be discussed about variety of teams which is working in BBC
organisation and encouraging them to effectively completion of their separated tasks. Using of
path-goal theory to suggest how team performance and productivity could be improved within
the BBC.
TASK 1
P.1 BBC Organisation’s Culture Politics and Power
Organisational behaviour is one of the crucial factors of each which defines about how an
organisation adopts a cultural value within the business environment for completion of their each
task within a respective manner (Agarwal, 2014). In the business modern world’s power,
political and cultural values are being extended to ascertain the growth of an organisation as well
as for determining sustainability within industry. As it can be stated that, organisation's power,
political and cultural associated with the management and leadership approaches of the
organisation.
As per given case, BBC has been undergoing changes in past few years leading to an
independent review in 2016, which found that there were some “serious failing in BBC's culture
and its system of communication, management and investigation. Aside from this, there have
also been criticisms about pay/ gender gap between staff.
It has been examined that numbers of techniques can be applied by BBC's Manager and Leaders
at workplace in order to improve their performance level at workplace. The organisation requires
leading developments in culture in which its workforce will be able to come to work and wanting
to do the best they can for betterment within existing cultural and other issues of the firm.
An organisation is an establishment where individuals come together to work for
achieving common goals (BAERENDS, 2014). It is required from employees to share their
values and deliver their level of work in accomplishing all tasks within stipulated time frame for
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smooth functionalities of a company. Therefore, leaders and manager of BBC is required to take
into considerations upon improvement within an organisation's culture and environment within
its sub-ordinate employees may giver their better performance to achieve tasks effectively.
Each organisation has certain values and follows some political and guidelines which
differentiate it from others. Organisation culture refer to the process by which employees of firm
behave in such a manner to interact amongst themselves as well as external parties to having
better interaction amongst them (Chaplain, 2016). In order to understand the cultural influences
and its effectiveness upon organisation's culture, team behaviour and performance level of
business, implementation of Handy's cultural typology(1986) or an alternative academic culture
model to identify those prospects.
M.1. Critically analyse how the culture, political and power of an organisation can influence
individual and team behaviour and performance
Charles Handy born in 1932 in Ireland is a well-known philosopher who has specialised
in organisation's culture which has been developed Charles Handy's model which focus on four
major factors which is as followed:
Power Culture: Power culture is one of the crucial factors of an organisation that can be
adopted to know about the influences of power culture upon organisation's functionalities. In
case of BBC, it has been examined that, power remains in the hands of few people and they are
authorised to make major decision. They are the ones who enjoy special privileges at workplace.
In a firm, holding power authorised individuals are the most important people at
workplace and are major decision makers towards any changes in functionalities. These
employees have authorities to give responsibilities and instructions to sub-ordinate employees in
terms of completion of each organisational task at workplace efficiently.
Often, it has been noticed that authorities of BBC management are utilising their rights in
negatives way and put out more burden to their sub-ordinate employees which influencing its
employees and team working condition at workplace (Cooper, 2015). In this context, sub-
ordinates employees of company feels demotivated and get frustrated from their duties,
authorised persons possess highly efficient rights in the firm which may be violated by them and
thus employees' performance level would be falling down and it makes a negative impact.
Leaders and managers of company something can be partial to something or other leading to
major unrest among others.
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 Reward power
 Coercive power
 Legitimate power
 Expert power
 Referent power
Task Culture: By following the guidelines of business, they have to achieve or solve
crucial problems to follow the task culture. In BBC, an individual and a common person interests
come together for the formation of a team which aimed to accomplish organisational common
goals at the time. So task cultural prospect also affect the working conditions and situations at
workplace. Getting instructions from their power holder authorities, they will be liable to follow
up their instruction to completion of each job at workplace through applying their guidelines. In
such a culture, each team member requires to contribute equally and accomplish tasks in the
most innovative ways (Davis, 2015). BBC team members must be required to use their entire
potential for completion of tasks properly.
Person culture: In some organisation, where person culture follow top feel each
employees that they are more important for their organisation. It is known as person culture, in
this manner, BBC organisation also required to follow the guidelines of person culture to
improve their team and individual performance level. Manager and leader of BBC organisation
required to make realise its sub-ordinates employees that, they play very crucial role for
completion of business practices of organisation. By which its employees feel motivated and
make effective efforts to completion of teams works and also improvement within performance
level of business efficiently.
Role Culture: Role culture refers to cultural theory, which defines that each individual
employees at workplace has been given their separated role and responsibilities according to
specialised areas, or they have to don it within given time frames (De Board, 2014).
According to this context, BBC employees can identify their major role and liabilities at
workplace which they have to be done within organisation. Therefore, they are required to follow
up to completion of each business tasks at workplace in respective manner. It can be said that,
power comes with responsibilities in any work culture. As per given their roles in an
organisation, fairly they have to done them within as per their specialised areas.
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TASK 2
P.2 process theories of motivation and motivational techniques
Numbers of motivational theories and techniques can be adopted by BBC in terms of
improve the performance level and also accomplishment of organisational as well as their
individual goals and make sure that strategies and plans are implemented on them accordingly.
So as per observed by Smith, it has examined that, BBC's culture is falling down frequently
because of lack of motivation level of employees and misused power of their authorities. The
leaders of BBC have significant roles to keeping the employees motivated and pushing them in
giving their best performance level (Dingwall, 2014). So it is required by organisational leader to
adopt effective leadership approaches in terms of improvement within performance level of its
employees by increasing motivation level of workforce of firm. In order to improve performance
level of BBC's employees, the following theories can be applied by its leaders and manager for
betterment within performance level of its existing employees at workplace.
Herzberg’s two-factor theory: In 1959, Frederick Herzberg, a behavioural scientist
proposed a two-factor theories to motivate its employees to improve performance level of
business. According to Herzberg, it has stated that, some job elements which is affecting its
employees to make feel their sub-ordinates motivated and some elements which is also making
effect to demotivation level of employees.
Hygiene factors: Hygiene elements are those duties' element which is very important for
existing motivation level of workforce at workplace. These factors do not lead to positive
satisfaction for long-term. In case of absent of these factors at workplace, executives of
employees feels demotivated at workplace. Hygiene elements are required to neglect
dissatisfaction level of workforce (Foxall, 2014). These factors are needed to be maintain within
job scenario which are expected from its leaders to fulfilling within business environment.
These factors are, pat of salary structure of company must be appropriate, company policies and
administrative policies should be flexible according to employees requirements, physical
working condition also must be safe, clean and hygiene which makes positive impact upon
perception level of workforce interpersonal relationship with superiors to subordinates should be
appropriate which influences their motivational factors etc. thus, all these factors within BBC
company must be implemented relevantly by leaders of firm to betterment within performance
level of employees.
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Motivational factors: As per Henzberg, some motivation elements are also needed to be
considered by BBC's leaders to maintain motivation level of workforce to yield positive
satisfactory level. These factors are involved into performance level of job. Motivational factors
including. Employees and sub-ordinates' achievement and ability to do better works must be
recognised by manager and appreciated by them as well, employees of enterprise must hold
appropriate responsibilities themselves for execution of each job responsibilities at workplace in
respective manner (Gibbs and Jenkins, 2014). In addition, meaningfulness of works of BBC's
employees also affect motivational factor of workforce, it enables business workers to facing
complicated challenges at workplace and through speeches of leaders they will get motivated to
performing well in firm.
M.2. Critically evaluate how to influence the behaviour of other through of others through the
effective application of behavioural motivational theories and concepts
Maslow's hierarchy of needs theory: Maslow's hierarchy of needs is a motivational
theory in psychology comprising a five-tier model of human requirements. Maslow defines that,
peoples might be motivated to accomplish certain requirements and that some needs take
precedence over others. Our most basic need is for physical survival and these following things
affecting motivation or behaviour of employees.
Physiological needs: These factors can be biological necessity for human survivals. Such
as Air, foods, drinks, clothings, sleep etc. Maslow stated that, provision of human body needs
must be given for living sustainable life by its employees at workplace. BBC company
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management team required to deliver all these things to their employees which affecting their
motivation factors to working harder for achieving business goals and objectives.
Safety needs: Safety needs are also included into physical, environmental and emotional
safety and protecting them as well. For instance, job security, family protection, health safety,
stability and freedom from fear must be offered by BBC company to its workforce to feeling safe
while working in the firm (Gunter and Furnham, 2014). All safe working factors must be taken
into account by its professionals in terms of protect their employees right and health at the
workplace in respective form. So employees of business will be able to work with confidence
and with freedom as well as, which enables them to feeling motivated by organisation to
completion of each tasks at workplace with more effectiveness.
Social needs: Social needs involves for relationship, belongingness, care and affection
between superiors to sub-ordinates within the firm which encourage BBC's employees to feel
better at workplace while working towards achieve team's common task. Social needs must be
fulfilled by BBC's leaders in order to make feel its employees to motivated for working with
more effectiveness to aching organisational objectives.
Esteem needs: In organisation, Esteem needs are two types which is, internal and
external esteem requirements. In context of internal esteem needs, employees must be given self-
respect, confidential circumstances, competency and freedom at workplace which encourages its
employees to completion of task with confidently (Hogg and Terry, 2014). External esteem
needs are, recognition of capabilities of employees, delivering power, giving the best status and
admiration on the best achievement of employees at workplace which support their motivation
level at great manner. So BBC's administration should require to implement it upon its sub-
ordinates.
Self-actualisation needs: According to this prospect, workforce of BBC organisation
should be given equal opportunities at workplace to prove their capabilities of becoming and
what they have potential to become as well. It involves needs of growth and self-contentment to
recognise themselves' abilities to completion of business tasks in respective manner. It
encourages sub-ordinates of company to feeling motivated at workplace.
Hence, from the above discussed theories and techniques of motivation, it is required
from BBC organisation's leaders and manager to implement all tactics as suggested within above
discussed theories in context of maintain motivation level of employees at workplace which
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enforce them to performing well in the organisation, so as per these theories (Hunjet, 2015),BBC
organisation administration can overcome their issues and problems which facing by
organisation in recent times.
TASK 3
P.3. The Different types of teams within the BBC and why having different types of teams is
important, what makes an effective team in BBC
Evert organisation tend to formation of team at workplace to being employees together as
a group of people with complementary skills and interested to work towards gaining common
goals within the business environment. In context of BBC organisation, numbers of teams are
being formulated by its administration to execution of varied of different-different kinds of
organisational works. These are as follows:
Functional team: In BBC organisation, functional team is a group of employees with a
common functional expertise working together to share their personal experiences and expertises
to shared their objectives within team (Igbaekemen, 2014). Its leaders are typically expertise in
execution of functionalities of the team at workplace to carrying out the pool of works on
predetermined domains. In BBC organisation, its functional team is tent to imply their role in
specialisation areas, new and innovative ideas can be generated by them to implementation of
job routine in unique manner by which functional works can be executed by its employees to
provision of reciprocal support to completion of their each works within respective manner
within the team. It is important for the organisation to completion of its varied functional core
jobs in determined ways.
Problem solving team: A problem solving team is formulated in firm for a temporary
basis, in which cross-functional group of employees who belongs from different department and
possess variety of skills, interest and roles. The cross-functional group of peoples are to be added
into BBC problem solving team to analyse contemporary issues which is facing by company
regarding to falling down performance level of business in industry (Norton, Zacher and
Ashkanasy, 2014). From will be check out by them from different-different prospective to
identify the major causes behind it and will be resolved by them effectively.
Project teams: Project team is a team, which members usually concerns to different
groups and they use their varied functionalities to completion of the tasks for same projection. In
this way. In BBC company, it could be classified into various small groups on requirement. The
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project team is formulated for a certain time period within the organisation to completion of their
selected project at workplace. Varied of projections are being done in BBC, so it is required to its
administration to formation of project team which has potential to encourage the performance
level or address issues concerned to falling down cultural level of business. The project team
group member should be highly motivated in addition to possessing high expertise or
qualifications. So it encourages business to making significant improvement towards
organisational cultural.
Virtual team: Virtual team also can be formulated by BBC's administration to allow the
peoples to participation in the organisation actively regarding their graphical locations. Virtual
team is created in the organisation on online platform to communication variety of departmental
functions at one time (Pradhan and Jena, 2015). Collaborative technologies are being utilised by
its IT professionals to build up virtual team to completion of various business tasks. In virtual
team, all they must posses IT expertise and also have excellent communication skills in order to
smoothly completion of team works.
M.3. Analyse relevant team and group development theories to support the development of
dynamic co-operation
Bruce Tuckman's theory: Bruce Tuckman first came up with effective team formation
techniques that enables organisation to follow up a respective guideline to team creation which is
provided by them. Tuckman theory defines about the ways by which, team tackles tasks from the
initial formation of the team for completion of a project. The followings are stages of team
formation:
Forming: In this first phase of team formation, mostly team members are positive and
gracious towards each team member at workplace. In this stage, they will be not able to
recognise exact work of the team. At the initial stage, they do not know each other enough on
which they can trust one another (Rogers, 2016). BBC's leader require dominating role at this
stage and roles or responsibilities of team members are not clear. So they have to pay attention
on interact with each other within the team to work collaboratively.
Storming: At the next step, carrying out team formation stages goes to start to push team
members to increase their interaction with each other in the team. Mostly teams has been failed
in this phase. Conflict situation may arise at the step, because of members of team follows
different-different techniques to sort out issues. Team members may face overwhelming by
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taking over workload, so leaders of BBC organisation must required to utilisation of motivational
techniques in terms of taking risk on given tasks.
Norming: Furthermore, team moves into the norming stage (Rustomfram, 2014). At this
stage, team members start to resolve their differences and appreciate team members each others
to knowing strengths of each members and start to give respect to superior authorities. In this
step, BBC team's members asking one anther for helping each other to furnish constructive
feedbacks.
Performing: Further, team reaches to performing phase, in this stage, mostly people in
the team for making efforts to doing hard work for accomplish or team's common goal. Team
members are displaying and performing their expertise within well manner. Lead of BBC
required to concentrate on developing its team members more.
Adjourning: At this stage, many team members leaves to performing in team. For
illustrate, project team exist for only fixed rime duration, team members who likes routine, who
increase interaction with colleagues in team to working for longer time (Schönfelder and
Axhausen, 2016). Mostly peoples disappointed while releasing from team.
TASK 4
P.4. Using organisational theory such as path-goal theory to suggest how team performance and
productivity could be improved within the BBC
In order to improving organisation culture and environment of working, BBC
organisation can adopt varied of organisation theories and concepts by which team performance
and expected productivity can be gained by them. It provides effective leadership approaches by
which BBC's leader can implement to betterment within current performance level of business in
industry (Schütte and Ciarlante, 2016). According to this theory, the leaders of the organisation
require helping their team members in order to attain the rewards by clarifying the paths to goals
and removing obstacles to performance which incur while completion of jobs.
Path-goal theory:
Employee characteristics: Employees represent their leadership's behaviour based on
their needs and demands while working in the organisation to completion of job tasks. The level
of ability and desired control must be possessed by employees which encourage them to get
motivated and working with confidently.
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M.4. Analyse relevant team and group development theories to support the development of
dynamic corporation
Task and environmental characteristics: In path goal theory, it implies to making major
focus on overcoming obstacles at workplace. In case of serious falling performance of BBC
company, its leader require taking step to encourage their sub-ordinate employees to selection of
the right path on which they can work around to accomplish their professional goals and
objectives. Designing of the tasks can be effective task for leaders of BBC organisation which
enables its employees to working with effectiveness to resolving the difficult tasks which
supporting of leaders of company (Smith, ed., 2015). In addition, leaders of the business can
provide task authorities to its sub-ordinates to provision of clear and defines goals to overall
control on it. If team members has lack of enthusiasm, then leader of organisation has authority
to give devotions and motivation to each team members to completion of each working tasks
within the firm efficiently.
Leader behaviour or style: The leader is tended to adjust their styles as per task
characteristics and employees behaviour to pay attention on provision of motivation ton to its
team members to achievement of goals. Four types of leaders behaviour can influence upon
performance level of team at workplace.
Directive: Directive behaviour can be adopted by team leader of BBC organisation in
order to provision of proper guidelines to its team member for such as, telling about what they
should require to implement to improve performance level or completion of the tasks. Leader is
tended to give support to sub-ordinates to co-ordinating their works to being sure about given
tasks and clarify uncertainty of business environment.
Supportive: The leader of BBC organisation makes work pleasant for the workers by
showing concern for them about to being friendly with team members to accepting their query
application and provision appropriate support to them for resolving their challenging tasks and
issues at workplace.
Participative: The leaders of BBC company require consulting with his team members
before making any major decision within the business environment (Turecki and Brent, 2016).
This leadership behaviour can be most effective in terms of involvement in their works which
has been given to their subordinates.
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Achievement: Leader of organisation tent to set up challenging and complicated goals for
here followers to expects them to performing well at their highest level. Leader need to show up
confident while meeting their expectational works within business environment.
The main barriers to effective performance within the BBC:
While implementing effective approaches to betterment within performance level of the
business, numbers of barriers may arise at the workplace which is affecting BBC organisation's
performance level within the industry negatively.
Inefficient communication channel: While implementing varied of leadership and
performance improvement upon BBC's organisation, it has examined that, inefficient
communication channel has been affecting business performance level in industry (Tuulik,
Õunapuu, Kuimet and Titov, 2016). Lack of communication level effecting interaction level of
team members within team which affecting negatively performance level of business.
Unclear strategy and values and conflicting priorities: In this context, while
implementation of leadership approaches upon BBC company, the preview strategy following by
organisation were unclear and valueless in firm which being cause of affecting values of its
customer to getting sufficient amount of profitability level of business (van Dijk, 2014). There
were lot of conflicting situations has been seen within BBC culture which is being cause of
falling down performance level of organisation in industry.
Lack of preparation: An employees and a manager require to spent some times to
preparation for performance appraisal of the firm. According to career skills and improvement
resources of the sites within the mind tolls of the business. Leaders of BBC require comparing
employees performance to their job duties to recognise their contribution level within
organisational growth in the industry. Before implementation of new decision instruction and
projection, its professionals require finding out feasibility of successfulness of projection upon
organisation values.
Lack of management encouragement: While execution of new techniques and
approaches, management support of BBC firm were less in this context. Administration of the
organisation require to supporting well firm to implementation of new mechanism to betterment
within contemporary performance level of firm (Williams, Dunning and Murphy, 2014).
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CONCLUSION
From the above entire investigation, it can be concluded that, organisation behaviour is
one of the crucial element of BBC organisation, which must be taken into account fairly by its
managers and leaders to improving performance level of firm. It has determined that,
organisation's culture, political and power influencing team behaviour and performance level of
company. Numbers of effective motivational theories can be adopted by BBC's leader to
overcoming from issues to serious falling cultural values or performance level of firm. Variety of
different types of teams are working in BBC which is encouraging performance level and ways
of completion of works. Path goal theory can be applied by its leaders to transformation in team
performance and productivity could be improved within the BBC.\
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