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Motivation and Organizational Behavior in the BBC

   

Added on  2020-06-04

13 Pages3856 Words108 Views
OrganisationalBehavior
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TABLE OF CONTENTIntroduction......................................................................................................................................1Task 1...............................................................................................................................................1Using Handy’s cultural typology (1986) and organizational culture within the BBC, as perSmith review................................................................................................................................1B) Influence of power and politics upon culture of BBC in recent past and today.....................2Task 2...............................................................................................................................................3A)Content and process theories of motivation......................................................................3B) Motivational techniques, may have helped to improve the effectiveness in..........................4Teams within the BBC.................................................................................................................4C) Impact of improved levels of motivation within the BBC to achieve organization’s goals..5Task 3...............................................................................................................................................6A) Different types of teams, within BBC and why having different types of teams is important......................................................................................................................................................6B)Relevance of an effective team in the BBC, in relation with Tuckman’s Teamworktheory7Task 4...............................................................................................................................................9A)Application of organisational concept/theory (path-goal theory) which helps inenhancing team performance and productivity within the BBC.................................................9B) Barriers in effective performance within the BBC.................................................................9Conclusion.....................................................................................................................................10References......................................................................................................................................11
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IntroductionOrganisation is a group of individuals organizing and managing themselves eitherimplicitly or explicitly towards achievement of common goal. Organisational culture refers totrends, beliefs, perception and behavior of people running that organization. Every organizationhas its own culture which varies from others in the same industry. This report is going to analyseimpact of power and politics upon culture prevailing in BBC (One of the oldest MediaBroadcaster in UK) in recent past and how these have influenced its growth. Further, it will alsoexplore, how content and process theories of motivation, if employed in BBC, would haveboosted employees’ morale and would resulted into realization of goals. Also this report focusesupon relevance of managing team in BBC with brief knowledge of various theories such as PathGoal Theory and Tuckman Theory of team development which if implemented in anorganization like BBC would have immensely helped in gaining competitive edge. Besides thisreport also sheds light on Smith’s Review in 2016 regarding impact of bullying and harassment,whistleblower procedure and addressing complaints at workplace both internally as well asexternally.Task 1Using Handy’s cultural typology (1986) and organizational culture within the BBC, as per Smithreview.Charle’s Handy in 1986 proposed typology regarding culture followed in various types oforganisations. He classified culture into four major categories; power culture, role culture, taskculture and person or support culture. According to him power culture’s model is more of like aspider’s web in which all the power is concentrated at the center (Machado and Carvalho, 2008).Organisations like BBC follows power culture where all the decision making powers and otherslied in the hands of few people who belonged to management.Role culture as the name itself suggests, depicts a culture where there is demarcationbetween roles played by staff at operational level and management at top most level. It can becompared with the structure of a temple where pillars or columns at the bottom represent theoperational staff while the represent the top management (Machado and Carvalho, 2008). Task culture is a group culture, where the result of cooperation overshadows singulargoals. Particularly, this culture functions on team work where each group has complete decision1
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making power. Each group is formed for a specific purpose and works for a set time frame toaccomplish the desired objective. Under this approach the management becomes difficult as thesenior managers only allocates resources to the project team and do not invest time in managingthe team’s daily activities (Machado and Carvalho, 2008).Person culture advocates the individualism. Under this culture, the organizations derivetheir values and ethics based on individual objectives. It is similar to the autocracy, where onlyone person has the power of decision making. However, this culture is rarely applicable in thecompanies as organizational goals are more important that individual objectives (Machado andCarvalho, 2008). Moreover, the culture which is followed by BBC is the power culture. It is because thepower in BBC rests in the hand of few people, which are mainly leaders or top executives. Assuch employees were not given equal participation in decision making.B) Influence of power and politics upon culture of BBC in recent past and todayPower and politics plays crucial role in any organisation’s growth or decline. Power is theauthority in hand which can be used positively as well as can be misused. In case of BBC majorpower lies in the hands of few managers or with top management, as such employees are notgiven enough authorities to make quick decisions on their own according to situations Alsosometimes power is being used negatively, as can be observed from the given case study of BBCwhere there were increased cases of harassment, bullying and non-listening of employeecomplaints. Here employees were not given fair treatment because power was vested in hands offew people who favored some employees while discriminated with others. Such practice ofpower results into high decline in productivity of employees supported with increased rate ofturnover.Politics depicts other side of same coin, where just like power politics can be negative aswell as positive. Positive politics supports employees and motivates them to work by showingclear path and maintaining transparency at workplace. Openly discussing policies and chain ofcommand with staff, develops better understanding between management and employees therebyresulting into enhanced loyalty towards firm. However, negative politics seen in BBC, as perSmith’s Review results into enhanced conflicts due to favoritism shown towards a few memberswhile harassing others. In recent past these politics played within BBC, adversely impacted its2
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